Se espera que el mercado de asistentes virtuales inteligentes crezca de 7.010 millones de dólares en 2021 a 2021. 47,57 mil millones, para 2028 con una CAGR estimada del 31,9% de 2022 a 2028.
El mercado de asistentes virtuales inteligentes ha ido floreciendo rápidamente a lo largo de los años. La demanda de chatbots y parlantes inteligentes ha aumentado sustancialmente. La rápida proliferación de dispositivos multifuncionales, la creciente tendencia a la personalización, un número cada vez mayor de hogares inteligentes y la creciente tendencia de los parlantes inteligentes con pantalla están impulsando la alta adopción de parlantes inteligentes, lo que se espera que contribuya al crecimiento de la tecnología virtual inteligente. mercado asistente durante el período de pronóstico.
DINÁMICA DEL MERCADO
Los factores que están contribuyendo a la alta adopción de chatbots incluyen el aumento de la necesidad de soporte al cliente 24 horas al día, 7 días a la semana a un bajo costo operativo, un mayor enfoque en la participación del cliente a través de múltiples canales y avances tecnológicos, y la creciente demanda de autoservicio por parte de los clientes. Se espera que el aumento en la adopción de chatbots entre las industrias de uso final experimente un alto crecimiento debido al aumento de la necesidad de mejorar la experiencia del cliente y construir relaciones personalizadas con los clientes potenciales. Varias verticales implementarían una amplia gama de servicios de chatbot para permitir iniciativas de transformación tecnológica que mejoren las operaciones, diferencien las experiencias de visualización de los clientes y aborden procesos de misión crítica. La reducción de costos operativos, la satisfacción del cliente, la resolución de consultas de los clientes, una mayor visibilidad de las operaciones y procesos, y una mejor toma de decisiones en tiempo real son prioridades comerciales y operativas clave que se espera impulsen la adopción de chatbots, lo que resultará en el crecimiento de la inteligencia artificial. mercado de asistentes virtuales.
Información estratégica
< /span>ÁMBITO DEL MERCADO
El "Análisis del mercado global de asistentes virtuales inteligentes hasta 2028" es un estudio especializado y en profundidad de el mercado de asistentes virtuales inteligentes con un enfoque especial en el análisis de tendencias del mercado global. El informe tiene como objetivo proporcionar una descripción general del mercado de asistentes virtuales inteligentes con una segmentación detallada del mercado. El informe proporciona estadísticas clave sobre el estado del mercado de asistentes virtuales inteligentes de los principales actores y ofrece tendencias y oportunidades clave en el mercado de asistentes virtuales inteligentes.
SEGMENTACIÓN DEL MERCADO
El mercado global de asistentes virtuales inteligentes está segmentado en productos, interfaces de usuario e industrias. Según el producto, el mercado se divide en chatbot y parlantes inteligentes. Basado en la interfaz de usuario, el mercado de asistentes virtuales inteligentes se segmenta en reconocimiento de voz (ASR). Además, según la industria, el mercado de asistentes virtuales inteligentes se segmenta en atención médica, gobierno, electrónica de consumo, BFSI, automoción, educación, TI y servicios. Telecom y otros.
MARCO REGIONAL
< /span>El mercado mundial de asistentes virtuales inteligentes está segmentado en cinco regiones principales: América del Norte. , Europa, Asia-Pacífico (APAC), Medio Oriente y Asia. África (MEA) y América del Sur. El informe cubre análisis y pronósticos de 18 países a nivel mundial junto con las tendencias y oportunidades actuales que prevalecen en la región.
Se espera que APAC crezca al CAGR más alto durante el período de pronóstico en el mercado de asistentes virtuales inteligentes. En APAC, varias empresas emergentes están invirtiendo en chatbots y tecnología de aprendizaje automático. Las pequeñas y medianas empresas están integrando constantemente chatbots en el proceso de servicio al cliente, lo que proporciona un rendimiento fluido, gestiona muchos clientes y desarrolla técnicas de participación del cliente. Se espera que el crecimiento del mercado de asistentes virtuales inteligentes aumente con el aumento de las infraestructuras de información y tecnología en las economías desarrolladas y en desarrollo, como India, Australia, Japón y China. Según el análisis de mercado, el aumento en la adopción de teléfonos inteligentes y la enorme población en APAC están creando un grupo de clientes prometedor para los chatbots. La siguiente figura muestra la tendencia de crecimiento de los ingresos en el mercado global de asistentes virtuales inteligentes:
El informe analiza factores, como impulsores, restricciones, oportunidades y tendencias futuras, que impactan el mercado de asistentes virtuales inteligentes. . También proporciona un análisis PEST exhaustivo de los factores que afectan el mercado de asistentes virtuales inteligentes en estas regiones.
IMPACTO DE LA PANDEMIA DE COVID-19
La pandemia de COVID-19 ha beneficiado al mercado de IVA. Las empresas enfrentan nuevos desafíos debido a los impactos de la pandemia y el desarrollo de entornos de trabajo remoto ha influido positivamente en la dinámica del mercado global. El brote de COVID-19 ha puesto de relieve la necesidad de que las empresas de diversas industrias adopten tecnologías digitales y aprovechen el potencial de los IVA ayudando a las empresas a abordar las consultas de los clientes digitalmente con un menor tiempo de respuesta mediante la implementación de chatbots y tecnología de inteligencia artificial. Las ventajas asociadas de IVA han permitido a las empresas adoptar soluciones IVA, lo que ayuda a las empresas a crecer. Con el aumento de la demanda de servicios personalizados con agilidad, el IVA seguirá recibiendo impulso durante los próximos años. Además, el inicio de la pandemia ha aumentado las implementaciones y la inversión en soluciones basadas en la nube para soluciones IVA. La inversión en IVA y la integración de IA y plataformas basadas en la nube han impulsado rápidamente la adopción de IVA durante la pandemia.
JUGADORES DEL MERCADO
Los informes cubren desarrollos clave en las estrategias de crecimiento orgánico e inorgánico del mercado de asistentes virtuales inteligentes. Varias empresas se están centrando en estrategias de crecimiento orgánico, como lanzamientos de productos, aprobaciones de productos, patentes y eventos. Las actividades de estrategias de crecimiento inorgánico observadas en el mercado fueron adquisiciones, asociaciones y colaboraciones. Estas actividades han allanado el camino para la expansión del negocio y la base de clientes de los actores del mercado. Se prevé que los actores del mercado experimenten lucrativas oportunidades de crecimiento con la creciente demanda de IVA. A continuación se menciona la lista de algunas empresas dedicadas al mercado de asistentes virtuales inteligentes:
- Alphabet Inc.
- Amazon.com, Inc.
- Anboto
- Apple Inc.
- Soluciones artificiales
- Reative Virtual Ltd.
- IBM Corporation
- Inbenta Technologies Inc.
- Microsoft
- Nuance Communications, Inc
El informe incluye los perfiles de las empresas clave del mercado de asistentes virtuales inteligentes, junto con su análisis FODA y estrategias de mercado. También se centra en los principales actores de la industria con información como perfiles de empresas, componentes y servicios ofrecidos, finanzas. información de los últimos tres años y desarrollos clave en los últimos cinco años.
El equipo dedicado de investigación y análisis de Insight Partner está formado por profesionales experimentados con conocimientos estadísticos avanzados y ofrece varias opciones de personalización en el estudio existente.
Report Coverage
Revenue forecast, Company Analysis, Industry landscape, Growth factors, and Trends
Segment Covered
This text is related
to segments covered.
Regional Scope
North America, Europe, Asia Pacific, Middle East & Africa, South & Central America
Country Scope
This text is related
to country scope.
1. Nuance Communications
2. IBM Corporation
3. Clara Labs
4. Creative Virtual Ltd.
5. CX Company
6. Artificial Solutions
7. Anboto
8. InteliWISE
9. Apple Inc.
eGain Communications
The Insight Partners performs research in 4 major stages: Data Collection & Secondary Research, Primary Research, Data Analysis and Data Triangulation & Final Review.
- Data Collection and Secondary Research:
As a market research and consulting firm operating from a decade, we have published and advised several client across the globe. First step for any study will start with an assessment of currently available data and insights from existing reports. Further, historical and current market information is collected from Investor Presentations, Annual Reports, SEC Filings, etc., and other information related to company’s performance and market positioning are gathered from Paid Databases (Factiva, Hoovers, and Reuters) and various other publications available in public domain.
Several associations trade associates, technical forums, institutes, societies and organization are accessed to gain technical as well as market related insights through their publications such as research papers, blogs and press releases related to the studies are referred to get cues about the market. Further, white papers, journals, magazines, and other news articles published in last 3 years are scrutinized and analyzed to understand the current market trends.
- Primary Research:
The primarily interview analysis comprise of data obtained from industry participants interview and answers to survey questions gathered by in-house primary team.
For primary research, interviews are conducted with industry experts/CEOs/Marketing Managers/VPs/Subject Matter Experts from both demand and supply side to get a 360-degree view of the market. The primary team conducts several interviews based on the complexity of the markets to understand the various market trends and dynamics which makes research more credible and precise.
A typical research interview fulfils the following functions:
- Provides first-hand information on the market size, market trends, growth trends, competitive landscape, and outlook
- Validates and strengthens in-house secondary research findings
- Develops the analysis team’s expertise and market understanding
Primary research involves email interactions and telephone interviews for each market, category, segment, and sub-segment across geographies. The participants who typically take part in such a process include, but are not limited to:
- Industry participants: VPs, business development managers, market intelligence managers and national sales managers
- Outside experts: Valuation experts, research analysts and key opinion leaders specializing in the electronics and semiconductor industry.
Below is the breakup of our primary respondents by company, designation, and region:
Once we receive the confirmation from primary research sources or primary respondents, we finalize the base year market estimation and forecast the data as per the macroeconomic and microeconomic factors assessed during data collection.
- Data Analysis:
Once data is validated through both secondary as well as primary respondents, we finalize the market estimations by hypothesis formulation and factor analysis at regional and country level.
- Macro-Economic Factor Analysis:
We analyse macroeconomic indicators such the gross domestic product (GDP), increase in the demand for goods and services across industries, technological advancement, regional economic growth, governmental policies, the influence of COVID-19, PEST analysis, and other aspects. This analysis aids in setting benchmarks for various nations/regions and approximating market splits. Additionally, the general trend of the aforementioned components aid in determining the market's development possibilities.
- Country Level Data:
Various factors that are especially aligned to the country are taken into account to determine the market size for a certain area and country, including the presence of vendors, such as headquarters and offices, the country's GDP, demand patterns, and industry growth. To comprehend the market dynamics for the nation, a number of growth variables, inhibitors, application areas, and current market trends are researched. The aforementioned elements aid in determining the country's overall market's growth potential.
- Company Profile:
The “Table of Contents” is formulated by listing and analyzing more than 25 - 30 companies operating in the market ecosystem across geographies. However, we profile only 10 companies as a standard practice in our syndicate reports. These 10 companies comprise leading, emerging, and regional players. Nonetheless, our analysis is not restricted to the 10 listed companies, we also analyze other companies present in the market to develop a holistic view and understand the prevailing trends. The “Company Profiles” section in the report covers key facts, business description, products & services, financial information, SWOT analysis, and key developments. The financial information presented is extracted from the annual reports and official documents of the publicly listed companies. Upon collecting the information for the sections of respective companies, we verify them via various primary sources and then compile the data in respective company profiles. The company level information helps us in deriving the base number as well as in forecasting the market size.
- Developing Base Number:
Aggregation of sales statistics (2020-2022) and macro-economic factor, and other secondary and primary research insights are utilized to arrive at base number and related market shares for 2022. The data gaps are identified in this step and relevant market data is analyzed, collected from paid primary interviews or databases. On finalizing the base year market size, forecasts are developed on the basis of macro-economic, industry and market growth factors and company level analysis.
- Data Triangulation and Final Review:
The market findings and base year market size calculations are validated from supply as well as demand side. Demand side validations are based on macro-economic factor analysis and benchmarks for respective regions and countries. In case of supply side validations, revenues of major companies are estimated (in case not available) based on industry benchmark, approximate number of employees, product portfolio, and primary interviews revenues are gathered. Further revenue from target product/service segment is assessed to avoid overshooting of market statistics. In case of heavy deviations between supply and demand side values, all thes steps are repeated to achieve synchronization.
We follow an iterative model, wherein we share our research findings with Subject Matter Experts (SME’s) and Key Opinion Leaders (KOLs) until consensus view of the market is not formulated – this model negates any drastic deviation in the opinions of experts. Only validated and universally acceptable research findings are quoted in our reports.
We have important check points that we use to validate our research findings – which we call – data triangulation, where we validate the information, we generate from secondary sources with primary interviews and then we re-validate with our internal data bases and Subject matter experts. This comprehensive model enables us to deliver high quality, reliable data in shortest possible time.
Related Reports
Apr 2024
Engineering Professional Services Market
Size and Forecast (2021 - 2031), Global and Regional Share, Trend, and Growth Opportunity Analysis Report Coverage: By Type (Consulting, Non-Consulting), Service Type (Designing and Construction, ESG, Program Management, Others), Sector (Private, Public), Vertical (Advanced Manufacturing, Infrastructure, Energy and Utilities, Environmental, Transportation, Others), Advanced Manufacturing (Data Center, Life Sciences, Electronics, and Semiconductor, EV and EV Battery, Others), Infrastructure (Buildings and Cities, Health Infrastructure, Telecommunication Infrastructure, Others), Energy And Utilities (Renewables, Energy Storage, Transmission and Distribution), Transportation (Aviation, Highways and Bridges, Ports and Maritime, Rail and Transit), Water (Water, Wastewater), and Geography (Americas, Europe, Asia Pacific and Middle East and Africa)
Apr 2024
Virtual Reality Puzzle Games Market
Size and Forecast (2020 - 2030), Global and Regional Share, Trend, and Growth Opportunity Analysis Report Coverage: By Age (18 to 34 Years, Above 35 Years, 13 to 17 Years, and Upto 12 Years), Player Type (Single Player and Multi Player), and End Users (Individuals and Professionals)
Apr 2024
Inspection Software for Government Services Market
Size and Forecast (2020 - 2030), Global and Regional Share, Trend, and Growth Opportunity Analysis Report Coverage: By Component (Software and Services), Services (Implementation and Deployment, Support and Maintenance, Training, and Consulting), Deployment (Cloud and On-premises), Application (Permitting and Licensing Management, Inspection and Scheduling Management, Contract Management, and Others), and End User (Local Government, State Government, and Federal Government)
Apr 2024
Spend Analytics for Electronics and Semiconductor Market
Size and Forecasts (2020 - 2030), Global and Regional Share, Trend, and Growth Opportunity Analysis By Component (Software and Service), Type (Descriptive Analytics, Predictive Analytics, and Prescriptive Analytics), Deployment (On-premise and Cloud), and Application (Financial Management, Risk Management, Governance and Compliance Management, Supplier Sourcing and Performance Management, Demand and Supply Forecasting, and Others)
Apr 2024
Photonic Design Automation Market
Size and Forecasts (2020 - 2030), Global and Regional Share, Trends, and Growth Opportunity Analysis Report Coverage: By Component (Solution and Service), Deployment (On-Premise and Cloud), Organization Size (SMEs and Large Enterprises), and Application (Academic Research and Industrial Research & Manufacturing)
Apr 2024
Voice-based Payments Market
Size and Forecast (2020 - 2030), Global and Regional Share, Trend, and Growth Opportunity Analysis Report Coverage: By Component (Hardware and Software), By Enterprise Size (Large Enterprises and Small and Medium-Sized Enterprises), By Industry (BFSI, Automotive, Healthcare, Retail, Government, and Others), and by Geography
Apr 2024
Private 5G Network Market
Size and Forecasts (2020 - 2030), Global and Regional Share, Trends, and Growth Opportunity Analysis Report Coverage: By Component (Hardware, Software, and Services); Frequency (Sub-6 GHz and mmWave), End User (Manufacturing, Energy and Utilities, Automotive, Military and Defense, Government and Public Safety, and Others)
Apr 2024
Unified Threat Management Market
Size and Forecasts (2020 - 2030), Global and Regional Share, Trends, and Growth Opportunity Analysis Report Coverage: By Component (Solution and Services); Deployment (Cloud and On-Premise); Enterprise Size (Large Enterprises and SMEs); and End Users (BFSI, Manufacturing, Healthcare, Retail, Government, IT & Telecom, and Others)