基于(关键地区、市场参与者、规模和份额)的智能虚拟助理市场 - 到 2031 年的预测

  • Report Code : TIPTE100000442
  • Category : Technology, Media and Telecommunications
  • Status : Upcoming
  • No. of Pages : 150
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智能虚拟助理市场预计将从 2021 年的 70.1 亿美元增长到 2021 年的 70.1 亿美元到 2028 年,这一数字将达到 475.7 亿,预计 2022 年至 2028 年复合年增长率为 31.9%。

智能虚拟助手市场 多年来一直在迅速蓬勃发展。对聊天机器人和智能扬声器的需求一直在大幅增长。多功能设备的快速普及、个性化趋势的不断增长、智能家居的数量不断增加以及带显示屏的智能音箱的增长趋势正在推动智能音箱的高度采用,预计这将有助于智能虚拟领域的增长预测期内的助理市场。

市场动态

促成聊天机器人广泛采用的因素包括以较低运营成本提供 24/7 客户支持的需求增加,通过多种渠道和技术进步更加注重客户参与,以及客户对自助服务的需求不断增长。由于增强客户体验和与潜在客户建立个性化关系的需求不断增加,终端使用行业中聊天机器人的采用率预计将出现高速增长。各个垂直行业将部署各种聊天机器人服务,以实现技术转型举措,从而改善运营、差异化客户观看体验并解决关键任务流程。降低运营成本、提高客户满意度、解决客户查询、增强运营和流程的可视性以及更好的实时决策是关键的业务和运营优先事项,预计将促进聊天机器人的采用,从而促进智能机器人的发展。虚拟助理市场。

战略见解

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市场范围

《2028 年全球智能虚拟助理市场分析》是对智能虚拟助理市场,特别关注全球市场趋势分析。该报告旨在提供智能虚拟助手市场的概况以及详细的市场细分。该报告提供了主要参与者智能虚拟助手市场状况的关键统计数据,并提供了智能虚拟助手市场的主要趋势和机遇。

市场细分

全球智能虚拟助手市场分为产品、用户界面和行业。根据产品,市场分为聊天机器人和智能扬声器。根据用户界面,智能虚拟助理市场分为基于文本、基于文本转语音和自动语音识别 (ASR)。此外,根据行业,智能虚拟助理市场细分为医疗保健、政府、消费电子、BFSI、汽车、教育、IT 和医疗保健、政府、消费电子、BFSI、汽车、教育、IT 和医疗保健、政府、消费电子、BFSI、汽车、教育、IT 和医疗保健、政府、消费电子、BFSI、汽车、教育、IT 和医疗保健、政府、消费电子、BFSI、汽车、教育、IT 和医疗保健、政府、消费电子、BFSI、汽车、教育、IT 和医疗保健、政府、消费电子、BFSI、汽车、教育、IT 和医疗保健、政府、消费电子、BFSI、汽车、教育、IT 等。电信等。

区域框架

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全球智能虚拟助理市场细分为五个主要区域——北美、欧洲、亚太地区 (APAC)、中东和非洲非洲 (MEA) 和南美洲。该报告涵盖了对全球 18 个国家以及该地区当前趋势和机遇的分析和预测。

在预测期内,亚太地区的智能虚拟助手市场预计将以最高的复合年增长率增长。在亚太地区,各种初创公司正在投资聊天机器人和机器学习技术。中小型企业正在稳步将聊天机器人集成到客户服务流程中,以提供无缝的性能、处理许多客户并开发客户参与技术。随着印度、澳大利亚、日本和中国等发达经济体和发展中经济体信息和技术基础设施的增加,智能虚拟助理市场预计将增长。根据市场分析,智能手机的普及和亚太地区庞大的人口正在为聊天机器人创造一个有前景的客户群。下图展示了全球智能虚拟助手市场的收入增长趋势:

智能虚拟助手市场

< p>来源:Insight Partners 分析

该报告分析了影响智能虚拟助手市场的因素,例如驱动因素、限制因素、机会和未来趋势。它还对影响这些地区智能虚拟助理市场的因素进行了详尽的 PEST 分析。

COVID-19 大流行的影响

COVID-19 大流行使 IVA 市场受益。受疫情影响,企业面临新的挑战,远程工作环境的发展对全球市场动态产生了积极影响。 COVID-19 的爆发凸显了各行业企业采用数字技术并利用 IVA 潜力的必要性,通过实施聊天机器人和人工智能技术,帮助企业以数字方式解决客户的查询,缩短周转时间。 IVA的相关优势使企业能够采用IVA解决方案,从而帮助企业发展。随着对敏捷个性化服务的需求不断增长,IVA 将在未来几年继续受到推动。此外,疫情的爆发增加了 IVA 解决方案的云解决方案的部署和投资。对 IVA 的投资以及人工智能和基于云的平台的集成迅速推动了疫情期间 IVA 的采用。

市场参与者

报告涵盖了智能虚拟助手市场有机和无机增长战略的主要发展。许多公司都专注于有机增长战略,例如产品发布、产品批准、专利和活动。市场上出现的无机增长战略活动包括收购、伙伴关系和合作。这些活动为扩大市场参与者的业务和客户群铺平了道路。随着 IVA 需求的不断增长,预计市场参与者将体验到利润丰厚的增长机会。下面列出了几家涉足智能虚拟助理市场的公司:

  • Alphabet Inc.
  • Amazon.com, Inc.
  • Anboto
  • 苹果公司
  • 人工解决方案
  • Reative Virtual Ltd.
  • IBM 公司
  • Inbenta Technologies Inc.
  • 微软
  • Nuance Communications, Inc

该报告包括主要智能虚拟助理市场公司的概况,以及他们的 SWOT 分析和市场战略。它还重点关注领先的行业参与者,提供公司概况、提供的组件和服务、财务状况等信息。近三年的信息,近五年的重点发展。

Insight Partner 的专业研究和分析团队由经验丰富的专业人士组成,拥有先进的统计专业知识,并在现有研究中提供各种定制选项。智能虚拟助手市场

Report Coverage
Report Coverage

Revenue forecast, Company Analysis, Industry landscape, Growth factors, and Trends

Segment Covered
Segment Covered

This text is related
to segments covered.

Regional Scope
Regional Scope

North America, Europe, Asia Pacific, Middle East & Africa, South & Central America

Country Scope
Country Scope

This text is related
to country scope.

1. Nuance Communications
2. IBM Corporation
3. Clara Labs
4. Creative Virtual Ltd.
5. CX Company
6. Artificial Solutions
7. Anboto
8. InteliWISE
9. Apple Inc.
eGain Communications

The Insight Partners performs research in 4 major stages: Data Collection & Secondary Research, Primary Research, Data Analysis and Data Triangulation & Final Review.

  1. Data Collection and Secondary Research:

As a market research and consulting firm operating from a decade, we have published and advised several client across the globe. First step for any study will start with an assessment of currently available data and insights from existing reports. Further, historical and current market information is collected from Investor Presentations, Annual Reports, SEC Filings, etc., and other information related to company’s performance and market positioning are gathered from Paid Databases (Factiva, Hoovers, and Reuters) and various other publications available in public domain.

Several associations trade associates, technical forums, institutes, societies and organization are accessed to gain technical as well as market related insights through their publications such as research papers, blogs and press releases related to the studies are referred to get cues about the market. Further, white papers, journals, magazines, and other news articles published in last 3 years are scrutinized and analyzed to understand the current market trends.

  1. Primary Research:

The primarily interview analysis comprise of data obtained from industry participants interview and answers to survey questions gathered by in-house primary team.

For primary research, interviews are conducted with industry experts/CEOs/Marketing Managers/VPs/Subject Matter Experts from both demand and supply side to get a 360-degree view of the market. The primary team conducts several interviews based on the complexity of the markets to understand the various market trends and dynamics which makes research more credible and precise.

A typical research interview fulfils the following functions:

  • Provides first-hand information on the market size, market trends, growth trends, competitive landscape, and outlook
  • Validates and strengthens in-house secondary research findings
  • Develops the analysis team’s expertise and market understanding

Primary research involves email interactions and telephone interviews for each market, category, segment, and sub-segment across geographies. The participants who typically take part in such a process include, but are not limited to:

  • Industry participants: VPs, business development managers, market intelligence managers and national sales managers
  • Outside experts: Valuation experts, research analysts and key opinion leaders specializing in the electronics and semiconductor industry.

Below is the breakup of our primary respondents by company, designation, and region:

Research Methodology

Once we receive the confirmation from primary research sources or primary respondents, we finalize the base year market estimation and forecast the data as per the macroeconomic and microeconomic factors assessed during data collection.

  1. Data Analysis:

Once data is validated through both secondary as well as primary respondents, we finalize the market estimations by hypothesis formulation and factor analysis at regional and country level.

  • Macro-Economic Factor Analysis:

We analyse macroeconomic indicators such the gross domestic product (GDP), increase in the demand for goods and services across industries, technological advancement, regional economic growth, governmental policies, the influence of COVID-19, PEST analysis, and other aspects. This analysis aids in setting benchmarks for various nations/regions and approximating market splits. Additionally, the general trend of the aforementioned components aid in determining the market's development possibilities.

  • Country Level Data:

Various factors that are especially aligned to the country are taken into account to determine the market size for a certain area and country, including the presence of vendors, such as headquarters and offices, the country's GDP, demand patterns, and industry growth. To comprehend the market dynamics for the nation, a number of growth variables, inhibitors, application areas, and current market trends are researched. The aforementioned elements aid in determining the country's overall market's growth potential.

  • Company Profile:

The “Table of Contents” is formulated by listing and analyzing more than 25 - 30 companies operating in the market ecosystem across geographies. However, we profile only 10 companies as a standard practice in our syndicate reports. These 10 companies comprise leading, emerging, and regional players. Nonetheless, our analysis is not restricted to the 10 listed companies, we also analyze other companies present in the market to develop a holistic view and understand the prevailing trends. The “Company Profiles” section in the report covers key facts, business description, products & services, financial information, SWOT analysis, and key developments. The financial information presented is extracted from the annual reports and official documents of the publicly listed companies. Upon collecting the information for the sections of respective companies, we verify them via various primary sources and then compile the data in respective company profiles. The company level information helps us in deriving the base number as well as in forecasting the market size.

  • Developing Base Number:

Aggregation of sales statistics (2020-2022) and macro-economic factor, and other secondary and primary research insights are utilized to arrive at base number and related market shares for 2022. The data gaps are identified in this step and relevant market data is analyzed, collected from paid primary interviews or databases. On finalizing the base year market size, forecasts are developed on the basis of macro-economic, industry and market growth factors and company level analysis.

  1. Data Triangulation and Final Review:

The market findings and base year market size calculations are validated from supply as well as demand side. Demand side validations are based on macro-economic factor analysis and benchmarks for respective regions and countries. In case of supply side validations, revenues of major companies are estimated (in case not available) based on industry benchmark, approximate number of employees, product portfolio, and primary interviews revenues are gathered. Further revenue from target product/service segment is assessed to avoid overshooting of market statistics. In case of heavy deviations between supply and demand side values, all thes steps are repeated to achieve synchronization.

We follow an iterative model, wherein we share our research findings with Subject Matter Experts (SME’s) and Key Opinion Leaders (KOLs) until consensus view of the market is not formulated – this model negates any drastic deviation in the opinions of experts. Only validated and universally acceptable research findings are quoted in our reports.

We have important check points that we use to validate our research findings – which we call – data triangulation, where we validate the information, we generate from secondary sources with primary interviews and then we re-validate with our internal data bases and Subject matter experts. This comprehensive model enables us to deliver high quality, reliable data in shortest possible time.

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