Le marché de la facturation et de la gestion des revenus des télécommunications devrait passer de 20 362,5 millions de dollars américains en 2020 à 59 075,4 millions de dollars américains d'ici 2027 ; on estime qu'il augmentera à un TCAC de 16,4 % de 2020 à 2027.
L'amélioration des besoins en solutions et services innovants de facturation et de gestion des revenus est attribuée à la croissance du marché. L'envie et l'exigence constantes de fournir des services de communication riches et des expériences client améliorées de haute qualité incitent les fournisseurs de solutions et de services de facturation et de gestion des revenus des télécommunications à développer davantage ces solutions et services, qui sont compatibles et à la hauteur pour répondre pleinement à l'exigence dynamique et demande des utilisateurs finaux avec une évolutivité, une flexibilité et des fonctionnalités améliorées. Des solutions de facturation et de gestion des revenus efficaces et flexibles aident les CSP à monétiser davantage l'utilisation des données et des services, offrant à l'entreprise des capacités d'analyse de données en temps réel améliorées et une efficacité pour canaliser leurs flux de revenus en fournissant davantage de solutions personnalisées. Il aide également les CSP à gérer efficacement les processus croissants de facturation et de facturation des abonnés via une plate-forme unique efficace.
En outre, il aide les entreprises et leur donne la confiance nécessaire pour déployer de nouvelles offres personnalisées, des services générateurs de revenus et politiques de tarification sur une courte période avec une efficacité améliorée, et aussi de monétiser leurs investissements dans les infrastructures tout en améliorant la gestion des clients et des revenus. Les CSP mettent continuellement à niveau leurs systèmes hérités en ajoutant des plates-formes qui aideront à desservir une base d'abonnés améliorée et à migrer vers des solutions et des services basés sur le cloud tels que le SaaS, ce qui les aidera à réduire le CAPEX tout en optimisant l'OPEX. En outre, l'augmentation des tendances en matière de dépenses et des exigences en matière de solutions telles que BSS/OSS accélère également la croissance du marché mondial concurrentiel de la facturation et de la gestion des revenus des télécommunications.
Impact de la pandémie de COVID-19 sur le marché de la facturation et de la gestion des revenus des télécommunications< /p>
La crise du COVID-19 a eu un impact positif sur la croissance de certains secteurs tels que l'informatique et les télécommunications. La demande de services numériques en particulier a augmenté à un rythme élevé au cours des derniers mois. Néanmoins, la diminution des activités commerciales telles que les partenariats visant à accroître l'adoption de solutions de facturation et de gestion des revenus des télécommunications dans divers pays devrait avoir un impact négatif sur la croissance de l'expansion des fournisseurs de facturation et de gestion des revenus des télécommunications. Par conséquent, il y aura un impact mitigé en raison duquel la croissance diminuera un peu en 2020 et 2021.
Régions lucratives sur le marché de la facturation et de la gestion des revenus des télécommunications
Aperçu du marché - Facturation des télécommunications et du marché de la gestion des revenus
Préférence croissante pour les solutions et services basés sur le cloud
Les opérateurs de télécommunications et les CSP du monde entier sont confrontés à la complexité de la gestion des systèmes, de la mise à l'échelle de l'infrastructure réseau et de la satisfaction d'une base de consommateurs toujours croissante. Atteindre une efficacité opérationnelle élevée ainsi qu'une gestion et une collecte des revenus améliorées est l'une des principales priorités et exigences des opérateurs de télécommunications et des CSP. Des solutions de facturation efficaces basées sur le cloud permettent aux opérateurs de télécommunications et aux CSP de surveiller efficacement l'utilisation du service d'abonné en fonction des plans de service et de facturer en conséquence. Il aide les CSP à gérer leurs paiements, leurs comptes et les aide à construire, planifier et optimiser leurs réseaux, tout en aidant les entreprises à gérer un nombre élevé de transactions simultanées et de demandes de clients.
L'un des plus grands avantages du cloud : Le modèle de solutions et de services basé sur le SaaS fourni aux opérateurs de télécommunications et aux fournisseurs de services de télécommunications représente un faible investissement initial ou un faible coût en capital. Il aide les entreprises à réduire les investissements dans les infrastructures et les efforts d'intégration, en leur fournissant des installations telles que le modèle de paiement à l'utilisation qui aide également les entreprises à essayer de nouvelles solutions à faible risque. En outre, les modèles de services tels que le SaaS offrent aux opérateurs de télécommunications et aux CSP la possibilité de déployer et de prendre en charge rapidement des services nouveaux et existants, aidant ainsi les entreprises à pénétrer de nouveaux marchés plus rapidement et de manière économique avec une plus grande flexibilité.
Insights basés sur les composants
Sur la base des composants, le marché de la facturation et de la gestion des revenus des télécommunications est segmenté en solutions et services. Les segments de solutions détenaient la plus grande part de marché en 2019.
Perspectives stratégiques
Les acteurs opérant sur le marché de la facturation et de la gestion des revenus des télécommunications se concentrent principalement sur le développement de produits avancés et efficaces.< /p>
- En 2020, TDC, un opérateur basé au Danemark, a choisi Comarch SA pour proposer ses solutions BSS. La société a proposé à TDC sa gestion des commandes clients, son système de facturation convergent et son cadre d'intégration d'applications.
- En 2020, Telecom Fiji Limited, fournisseur de services de téléphonie, a collaboré avec Oracle Communications afin de mettre à jour l'engagement client et d'accélérer la livraison de produits et services. La société déploiera la facturation et la gestion des revenus d'Oracle dans le cadre de la suite Oracle Digital Experience for Communications, pour permettre une expérience client numérique.
Le marché de la facturation et de la gestion des revenus des télécommunications a été segmenté comme suit :
Marché de la facturation et de la gestion des revenus des télécommunications - par composant
- Solution
- Gestion de la facturation
- Gestion des comptes
< li>Autres
- Services professionnels
- Services gérés
Marché de la facturation et de la gestion des revenus des télécommunications par type
- Facturation des télécommunications
- Facturation dans le cloud
- Facturation IoT
- Sur site
- Basé sur le cloud
- Hybride
- Amérique du Nord
- États-Unis
- Canada
- Mexique
- Europe
- France
- Allemagne
- Italie
- Espagne
- Royaume-Uni
- Reste de l'Europe
- Asie-Pacifique (APAC)
- Japon
- Chine
- Australie
- Inde
- Reste de l'APAC
- Moyen-Orient et Afrique (MEA)< ul>
- EAU
- Dubaï
- Arabie saoudite
- Qatar
- Afrique du Sud
- Éthiopie
- Rwanda
- Kenya
- Côte d'Ivoire
- Ghana
- Nigéria
- Égypte
- Maroc
- Tunisie
- Turquie
- Reste du MEA
- Amérique du Sud (SAM )
- Brésil
- Argentine
- Chili
- Pérou
- Colombie
- Reste de SAM
Marché de la facturation et de la gestion des revenus des télécommunications - par type de déploiement
Marché de la facturation et de la gestion des revenus des télécommunications par zone géographique
Marché de la facturation et de la gestion des revenus des télécommunications - Profils d'entreprise
- Accenture PLC
- Alcatel-Lucent SA
- Amdocs, Inc.
- Cerillion PLC
- CSG Systems International, Inc.
- Ericsson
- goTransverse International, Inc.
- Hewlett-Packard Development Company LP
- Huawei Technologies Co., Ltd.
- NEC Corporation
- Oracle Corporation< /li>
- Redknee, Inc.
- SAP SE
- XURA
- Panamax
- stl.tech
- Enghouse Networks
- Fiserv, Inc.
- Vcare Corporation
- Mphasis
- Agility CIS< /li>
- ESKADENIA
- Netcracker
< li>Comviva
Report Coverage
Revenue forecast, Company Analysis, Industry landscape, Growth factors, and Trends
Segment Covered
This text is related
to segments covered.
Regional Scope
North America, Europe, Asia Pacific, Middle East & Africa, South & Central America
Country Scope
This text is related
to country scope.
The List of Companies - Telecom Billing and Revenue Management Market
- Accenture PLC
- Alcatel-Lucent S.A.
- Amdocs, Inc.
- Cerillion PLC
- CSG Systems International, Inc.
- Ericsson
- goTransverse International, Inc.
- Hewlett-Packard Development Company L.P.
- Huawei Technologies Co., Ltd.
- NEC Corporation
- Oracle Corporation
- Redknee, Inc.
- SAP SE
- XURA
- Panamax
- stl.tech
- Comviva
- Enghouse Networks
- Fiserv, Inc.
- Vcare Corporation
- Mphasis
- Agility CIS
- ESKADENIA
- Netcracker
The Insight Partners performs research in 4 major stages: Data Collection & Secondary Research, Primary Research, Data Analysis and Data Triangulation & Final Review.
- Data Collection and Secondary Research:
As a market research and consulting firm operating from a decade, we have published and advised several client across the globe. First step for any study will start with an assessment of currently available data and insights from existing reports. Further, historical and current market information is collected from Investor Presentations, Annual Reports, SEC Filings, etc., and other information related to company’s performance and market positioning are gathered from Paid Databases (Factiva, Hoovers, and Reuters) and various other publications available in public domain.
Several associations trade associates, technical forums, institutes, societies and organization are accessed to gain technical as well as market related insights through their publications such as research papers, blogs and press releases related to the studies are referred to get cues about the market. Further, white papers, journals, magazines, and other news articles published in last 3 years are scrutinized and analyzed to understand the current market trends.
- Primary Research:
The primarily interview analysis comprise of data obtained from industry participants interview and answers to survey questions gathered by in-house primary team.
For primary research, interviews are conducted with industry experts/CEOs/Marketing Managers/VPs/Subject Matter Experts from both demand and supply side to get a 360-degree view of the market. The primary team conducts several interviews based on the complexity of the markets to understand the various market trends and dynamics which makes research more credible and precise.
A typical research interview fulfils the following functions:
- Provides first-hand information on the market size, market trends, growth trends, competitive landscape, and outlook
- Validates and strengthens in-house secondary research findings
- Develops the analysis team’s expertise and market understanding
Primary research involves email interactions and telephone interviews for each market, category, segment, and sub-segment across geographies. The participants who typically take part in such a process include, but are not limited to:
- Industry participants: VPs, business development managers, market intelligence managers and national sales managers
- Outside experts: Valuation experts, research analysts and key opinion leaders specializing in the electronics and semiconductor industry.
Below is the breakup of our primary respondents by company, designation, and region:
Once we receive the confirmation from primary research sources or primary respondents, we finalize the base year market estimation and forecast the data as per the macroeconomic and microeconomic factors assessed during data collection.
- Data Analysis:
Once data is validated through both secondary as well as primary respondents, we finalize the market estimations by hypothesis formulation and factor analysis at regional and country level.
- Macro-Economic Factor Analysis:
We analyse macroeconomic indicators such the gross domestic product (GDP), increase in the demand for goods and services across industries, technological advancement, regional economic growth, governmental policies, the influence of COVID-19, PEST analysis, and other aspects. This analysis aids in setting benchmarks for various nations/regions and approximating market splits. Additionally, the general trend of the aforementioned components aid in determining the market's development possibilities.
- Country Level Data:
Various factors that are especially aligned to the country are taken into account to determine the market size for a certain area and country, including the presence of vendors, such as headquarters and offices, the country's GDP, demand patterns, and industry growth. To comprehend the market dynamics for the nation, a number of growth variables, inhibitors, application areas, and current market trends are researched. The aforementioned elements aid in determining the country's overall market's growth potential.
- Company Profile:
The “Table of Contents” is formulated by listing and analyzing more than 25 - 30 companies operating in the market ecosystem across geographies. However, we profile only 10 companies as a standard practice in our syndicate reports. These 10 companies comprise leading, emerging, and regional players. Nonetheless, our analysis is not restricted to the 10 listed companies, we also analyze other companies present in the market to develop a holistic view and understand the prevailing trends. The “Company Profiles” section in the report covers key facts, business description, products & services, financial information, SWOT analysis, and key developments. The financial information presented is extracted from the annual reports and official documents of the publicly listed companies. Upon collecting the information for the sections of respective companies, we verify them via various primary sources and then compile the data in respective company profiles. The company level information helps us in deriving the base number as well as in forecasting the market size.
- Developing Base Number:
Aggregation of sales statistics (2020-2022) and macro-economic factor, and other secondary and primary research insights are utilized to arrive at base number and related market shares for 2022. The data gaps are identified in this step and relevant market data is analyzed, collected from paid primary interviews or databases. On finalizing the base year market size, forecasts are developed on the basis of macro-economic, industry and market growth factors and company level analysis.
- Data Triangulation and Final Review:
The market findings and base year market size calculations are validated from supply as well as demand side. Demand side validations are based on macro-economic factor analysis and benchmarks for respective regions and countries. In case of supply side validations, revenues of major companies are estimated (in case not available) based on industry benchmark, approximate number of employees, product portfolio, and primary interviews revenues are gathered. Further revenue from target product/service segment is assessed to avoid overshooting of market statistics. In case of heavy deviations between supply and demand side values, all thes steps are repeated to achieve synchronization.
We follow an iterative model, wherein we share our research findings with Subject Matter Experts (SME’s) and Key Opinion Leaders (KOLs) until consensus view of the market is not formulated – this model negates any drastic deviation in the opinions of experts. Only validated and universally acceptable research findings are quoted in our reports.
We have important check points that we use to validate our research findings – which we call – data triangulation, where we validate the information, we generate from secondary sources with primary interviews and then we re-validate with our internal data bases and Subject matter experts. This comprehensive model enables us to deliver high quality, reliable data in shortest possible time.
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