Telecom Billing and Revenue Management Market Key Players and Opportunities by 2027

Historic Data: 2018-2019 | Base Year: 2020 | Forecast Period: 2021-2027

Telecom Billing and Revenue Management Market Forecast to 2027 - Covid-19 Impact and Global Analysis by Type (Telecom Billing, Cloud Billing, and IoT Billing); Component (Solution and Services); Deployment Type (Cloud, On-premise, and Hybrid); and Geography

Report Date : Jul 2020
Report Code : TIPTE100000103

Category : Technology, Media and Telecommunications
Status : Published

Available Report Formats :
No. of Pages : 338

Also Available in :

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Page Updated: Jun 2024

Analysis Strategic Insights Market Drivers Regional Insights Report Scope Recent Developments FAQs

The telecom billing and revenue management market expected to grow from US$ 20,362.5 million in 2020 to US$ 59,075.4 million by 2027; it is estimated to grow at a CAGR of 16.4% from 2020 to 2027.

Improving needs for innovative billing and revenue management solutions and services is attributing to the growth of the market. The constant urge and requirement for providing rich communication services and improved high-quality customer experiences is cajoling telecom billing and revenue management solution and services providers to further develop such solutions and services, which are compatible and at-par for full filling the dynamic requirement and demand of end-users with improved scalability, flexibility, and functionality. Efficient and flexible billing and revenue management solutions help the CSP’s to monetize the data and service usage further, providing company with improved real-time data analytical capabilities and efficiency to channelize their revenue streams by further providing customized solutions. It also helps CSPs to efficiently manage the growing subscriber’s billing and charging processes through an effective single platform.

Further, it helps companies and provides them the confidence to roll out new customized offers, revenue-generating services, and charging policies in a short period with improved efficiency, and also to monetize their infrastructural investments while enhancing customer and revenue management. CSP’s are continually upgrading their legacy systems by adding platforms that will help in servicing enhanced subscriber base and migrating towards cloud-based solutions and services such as SaaS, which will help them to lower down the CAPEX while optimizing OPEX. Additionally, increasing spending trends and requirements on solutions such as BSS/OSS is also accelerating the growth of competitive global telecom billing and revenue management market

Impact of COVID-19 Pandemic on Telecom Billing and Revenue Management Market

The COVID-19 crisis had a positive impact on the growth of some sectors such as IT and telecommunications. The demand for digital services especially has grown at a high rate in past few months. Nevertheless, the decrease in business activities such as partnerships to increase the adoption of telecom billing and revenue management solutions in various countries is anticipated to impact the telecom billing and revenue management provider’s expansion growth negatively. Hence, there will be a mixed impact due to which the growth will drop a little in 2020 and 2021.

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Telecom Billing and Revenue Management Market: Strategic Insights

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Market Insights–Telecom Billing and Revenue Management Market

Increasing Preference towards Cloud-Based Solutions and Services

Telecom operators and CSP’s worldwide are facing complexity in managing systems, scaling network infrastructure and catering to ever increasing consumer base. Attaining high operational efficiency along with improved revenue management and collection is one of the top priorities and requirement for the telecom operators and CSP’s. Efficient cloud-based billing solutions provides telecom operators and CSP’s ease to effectively monitor subscriber service usage according to the service plans and charge accordingly. It helps CSP’s to manage their payments, accounts and help them to build, plan and optimize their networks, while supporting companies to manage high number of simultaneous transactions and customer requests.

One of the biggest advantage that cloud-based solutions and services model such as SaaS provide to telecom operators and CSP’s is low initial investment or capital cost. It helps companies to reduce infrastructural investment and integration efforts, providing them facilities such as pay-as-you-go model which also helps companies to try out new solutions with low risk. Also, services models like SaaS provide telecom operators and CSP’s the ability to quickly deploy and support new and existing services, thereby helping companies to enter into new markets venues more quickly and economically with greater flexibility.

Component-Based Insights

Based on component, the telecom billing and revenue management market is segmented into solution and services. The solutions segments held the largest market share in 2019.

Players operating in the telecom billing and revenue management market are mainly focused on the development of advanced and efficient products.

In 2020, TDC, a Danish-based operator, has chosen Comarch SA in order to offer its BSS solutions. The company offered TDC its customer order management, convergent billing system, and application integration framework.
In 2020, Telecom Fiji Limited, provider telephony services, collaborated with Oracle Communications in order to update customer engagement and speed delivery of products and services. The company will deploy Oracle’s billing and revenue management as part of the Oracle Digital Experience for Communications suite, to allow a digital customer experience.

The telecom billing and revenue management market has been segmented as follows:

Telecom Billing and Revenue Management Market – by Component

Solution
- Billing Management
- Account Management
- Others
Services
- Professional Services
- Managed services

Telecom Billing and Revenue Management Market – by Type

Telecom Billing
Cloud Billing
IoT Billing

Telecom Billing and Revenue Management Market – by Deployment Type

On-Premises
Cloud-Based
Hybrid

Telecom Billing and Revenue Management Market – by Geography

North America
- US
- Canada
- Mexico
Europe
- France
- Germany
- Italy
- Spain
- U.K
- Rest of Europe
Asia Pacific (APAC)
- Japan
- China
- Australia
- India
- Rest of APAC
Middle East and Africa (MEA)
- UAE
- Dubai
- Saudi Arabia
- Qatar
- South Africa
- Ethiopia
- Rwanda
- Kenya
- Cote d’Ivorie
- Ghana
- Nigeria
- Egypt
- Morocco
- Tunisia
- Turkey
- Rest of MEA
South America (SAM)
- Brazil
- Argentina
- Chile
- Peru
- Colombia
- Rest of SAM

Telecom Billing and Revenue Management Market Regional Insights

The regional trends and factors influencing the Telecom Billing and Revenue Management Market throughout the forecast period have been thoroughly explained by the analysts at The Insight Partners. This section also discusses Telecom Billing and Revenue Management Market segments and geography across North America, Europe, Asia Pacific, Middle East and Africa, and South and Central America.

Telecom Billing and Revenue Management Market Report Scope

Report Attribute	Details
Market size in 2020	US$ 20.36 Billion
Market Size by 2027	US$ 59.08 Billion
Global CAGR (2020 - 2027)	16.4%
Historical Data	2018-2019
Forecast period	2021-2027
Segments Covered	By Type Telecom Billing Cloud Billing IoT Billing By Component Solution and Services By Deployment Type Cloud On-premise Hybrid
Regions and Countries Covered	North America US Canada Mexico Europe UK Germany France Russia Italy Rest of Europe Asia-Pacific China India Japan Australia Rest of Asia-Pacific South and Central America Brazil Argentina Rest of South and Central America Middle East and Africa South Africa Saudi Arabia UAE Rest of Middle East and Africa
Market leaders and key company profiles	Accenture PLC Alcatel-Lucent S.A. Amdocs, Inc. Cerillion PLC CSG Systems International, Inc. Ericsson goTransverse International, Inc. Hewlett-Packard Development Company L.P. Huawei Technologies Co., Ltd.

Telecom Billing and Revenue Management Market Players Density: Understanding Its Impact on Business Dynamics

The Telecom Billing and Revenue Management Market is growing rapidly, driven by increasing end-user demand due to factors such as evolving consumer preferences, technological advancements, and greater awareness of the product's benefits. As demand rises, businesses are expanding their offerings, innovating to meet consumer needs, and capitalizing on emerging trends, which further fuels market growth.

telecom-billing-and-revenue-management-market-cagr

Get the Telecom Billing and Revenue Management Market top key players overview

Telecom Billing and Revenue Management Market – Company Profiles

Accenture PLC
Alcatel-Lucent S.A.
Amdocs, Inc.
Cerillion PLC
CSG Systems International, Inc.
Ericsson
goTransverse International, Inc.
Hewlett-Packard Development Company L.P.
Huawei Technologies Co., Ltd.
NEC Corporation
Oracle Corporation
Redknee, Inc.
SAP SE
XURA
Panamax
stl.tech
Comviva
Enghouse Networks
Fiserv, Inc.
Vcare Corporation
Mphasis
Agility CIS
ESKADENIA
Netcracker

Research Manager

Ankita Mittal

Manager,
Market Research & Consulting

Ankita is a dynamic market research and consulting professional with over 8 years of experience across the technology, media, ICT, and electronics & semiconductor sectors. She has successfully led and delivered 100+ consulting and research assignments for global clients such as Microsoft, Oracle, NEC Corporation, SAP, KPMG, and Expeditors International. Her core competencies include market assessment, data analysis, forecasting, strategy formulation, competitive intelligence, and report writing.

Ankita is adept at handling complete project cycles—from pre-sales proposal design and client discussions to post-sales delivery of actionable insights. She is skilled in managing cross-functional teams, structuring complex research modules, and aligning solutions with client-specific business goals. Her excellent communication, leadership, and presentation abilities have enabled her to consistently deliver value-driven outcomes in fast-paced and evolving market environments.

What are the Telecom Billing and Revenue Management Market report deliverables?

Historical Analysis (2 Years), Base Year, Forecast (7 Years) with CAGR
PEST and SWOT Analysis
Market Size Value / Volume - Global, Regional, Country
Industry and Competitive Landscape
Excel Dataset

Telecom Billing and Revenue Management Market Report Snapshots

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