The cloud communication platform market in APAC is expected to grow from US$ 1,102.60 million in 2021 to US$ 6,394.55 million by 2028; it is estimated to grow at a CAGR of 28.5% from 2021 to 2028.
Australia, China, India, Japan, and South Korea are major economies in APAC. Bring your own device getting popular is the major factor driving the growth of the APAC cloud communication platform market. The BYOD (bring your own device) policy which allows employees to use their personal devices for corporate purposes, and this practice involves storing data on the cloud, and further, it can be viewed from anywhere, anytime without any challenges. The growing trend of BYOD in the corporate sector is a key enabler of the cloud communication platform market. The mobility has been noted as one of the three most important collaboration trends for SMEs (Small and Medium-sized enterprises) with ~67% of employees now dealing with their own devices at work, and close to 39% of businesses adopting a formal BYOD policy. By enabling employees’ personal devices with cloud services, SMEs provide their employees access to everything they need to perform their tasks, either at home or in the office. Further, according to Cisco Systems, Inc. report, the BYOD concept enhances the productivity of employees; 36% of users have been found to be hyper-productive. Cloud communication platform vendors are continuously building infrastructure to support BYOD implementation in the corporate sector by connecting applications such as enterprise social media and security policy portals, many leading toward managed mobility services (MMS).
The growing urbanization, industrialization, and the presence of huge number of large and small & medium enterprises in APAC makes it a promising market for the growth of the cloud communication platform market. Moreover, APAC is a global industrial hub with the presence of key industries such as IT & telecom, BFSI, healthcare, consumer electronics, semiconductor, and automotive in countries such as China, India, Japan, and South Korea. For instance, China is the global manufacturing hub for various industries and fortune 500 companies. The lockdown of various plants and factories in China had restricted the global supply chains and negatively impacted manufacturing activities, delivery schedules, and various products and services sales. In addition, the uncertainty regarding the future outbreak especially in Asian countries such as India, where the graph is going upwards, may affect the growth of various industries especially IT & telecom, which is prominent in these countries. To mitigate the negative impact and continue operations, companies need to invest in remote working solutions and home office adoption policies. The huge presence of companies in this region is anticipated to provide huge growth opportunities for players operating in the cloud communication platform market in the coming quarters.
With the new features and technologies, vendors can attract new customers and expand their footprints in emerging markets. This factor is likely to drive the APAC cloud communication platform market. The APAC cloud communication platform market is expected to grow at a good CAGR during the forecast period.
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APAC Cloud Communication Platform Market Segmentation
APAC Cloud Communication Platform Market – By Component
- Solutions
- UCaaS
- WebRTC
- IVR
- VoIP
- API
- Services
- Training and Consulting
- Support and Maintenance
- Managed Services
APAC Cloud Communication Platform Market – By Enterprise Size
- SMEs
- Large Enterprises
APAC Cloud Communication Platform Market – By Industry
- BFSI
- IT & Telecom
- Healthcare
- Retail
- Government
- Education
- Others
APAC Cloud Communication Platform Market, by Country
- Australia
- China
- India
- Japan
- South Korea
- Rest of APAC
APAC Cloud Communication Platform Market - Companies Mentioned
- 8x8, Inc
- Avaya Inc.
- Cisco Systems, Inc.
- Intrado Corporation
- NetFortis
- Plivo Inc.
- Telestax, Inc.
- Twilio Inc
- Vonage Holdings Corp.
Asia Pacific Cloud Communication Platform Report Scope
Report Attribute | Details |
---|---|
Market size in 2021 | US$ 1,102.60 Million |
Market Size by 2028 | US$ 6,394.55 Million |
Global CAGR (2021 - 2028) | 28.5% |
Historical Data | 2019-2020 |
Forecast period | 2022-2028 |
Segments Covered |
By Component
|
Regions and Countries Covered | Asia-Pacific
|
Market leaders and key company profiles |
- Historical Analysis (2 Years), Base Year, Forecast (7 Years) with CAGR
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- 8x8, Inc
- Avaya Inc.
- Cisco Systems, Inc.
- Intrado Corporation
- NetFortris
- Plivo Inc.
- Telestax, Inc.
- Twilio Inc
- Vonage Holdings Corp.


