Asia Pacific Cloud Communication Platform Market Size and Competitive Analysis by 2028

Historic Data: 2019-2020 | Base Year: 2021 | Forecast Period: 2022-2028

Asia Pacific Cloud Communication Platform Market Forecast to 2028 - COVID-19 Impact and Regional Analysis By Component (Solution and Service), Enterprise Size (SMEs and Large Enterprises), and Industry (BFSI, IT & Telecom, Healthcare, Retail, Government, Education, and Others)

Report Date : Nov 2021
Report Code : TIPRE00025837

Category : Technology, Media and Telecommunications
Status : Published

Available Report Formats :
No. of Pages : 172

Analysis Strategic Insights Market Drivers Regional Insights Report Scope Recent Developments FAQs

The cloud communication platform market in APAC is expected to grow from US$ 1,102.60 million in 2021 to US$ 6,394.55 million by 2028; it is estimated to grow at a CAGR of 28.5% from 2021 to 2028.

Australia, China, India, Japan, and South Korea are major economies in APAC. Bring your own device getting popular is the major factor driving the growth of the APAC cloud communication platform market. The BYOD (bring your own device) policy which allows employees to use their personal devices for corporate purposes, and this practice involves storing data on the cloud, and further, it can be viewed from anywhere, anytime without any challenges. The growing trend of BYOD in the corporate sector is a key enabler of the cloud communication platform market. The mobility has been noted as one of the three most important collaboration trends for SMEs (Small and Medium-sized enterprises) with ~67% of employees now dealing with their own devices at work, and close to 39% of businesses adopting a formal BYOD policy. By enabling employees’ personal devices with cloud services, SMEs provide their employees access to everything they need to perform their tasks, either at home or in the office. Further, according to Cisco Systems, Inc. report, the BYOD concept enhances the productivity of employees; 36% of users have been found to be hyper-productive. Cloud communication platform vendors are continuously building infrastructure to support BYOD implementation in the corporate sector by connecting applications such as enterprise social media and security policy portals, many leading toward managed mobility services (MMS).

The growing urbanization, industrialization, and the presence of huge number of large and small & medium enterprises in APAC makes it a promising market for the growth of the cloud communication platform market. Moreover, APAC is a global industrial hub with the presence of key industries such as IT & telecom, BFSI, healthcare, consumer electronics, semiconductor, and automotive in countries such as China, India, Japan, and South Korea. For instance, China is the global manufacturing hub for various industries and fortune 500 companies. The lockdown of various plants and factories in China had restricted the global supply chains and negatively impacted manufacturing activities, delivery schedules, and various products and services sales. In addition, the uncertainty regarding the future outbreak especially in Asian countries such as India, where the graph is going upwards, may affect the growth of various industries especially IT & telecom, which is prominent in these countries. To mitigate the negative impact and continue operations, companies need to invest in remote working solutions and home office adoption policies. The huge presence of companies in this region is anticipated to provide huge growth opportunities for players operating in the cloud communication platform market in the coming quarters.

With the new features and technologies, vendors can attract new customers and expand their footprints in emerging markets. This factor is likely to drive the APAC cloud communication platform market. The APAC cloud communication platform market is expected to grow at a good CAGR during the forecast period.

This FREE sample will include data analysis, ranging from market trends to estimates and forecasts.

APAC Cloud Communication Platform Market Segmentation

APAC Cloud Communication Platform Market – By Component

Solutions
- UCaaS
- WebRTC
- IVR
- VoIP
- API
Services
- Training and Consulting
- Support and Maintenance
- Managed Services

APAC Cloud Communication Platform Market – By Enterprise Size

SMEs
Large Enterprises

APAC Cloud Communication Platform Market – By Industry

BFSI
IT & Telecom
Healthcare
Retail
Government
Education
Others

APAC Cloud Communication Platform Market, by Country

Australia
China
India
Japan
South Korea
Rest of APAC

APAC Cloud Communication Platform Market - Companies Mentioned

8x8, Inc
Avaya Inc.
Cisco Systems, Inc.
Intrado Corporation
NetFortis
Plivo Inc.
Telestax, Inc.
Twilio Inc
Vonage Holdings Corp.

Asia Pacific Cloud Communication Platform Report Scope

Report Attribute	Details
Market size in 2021	US$ 1,102.60 Million
Market Size by 2028	US$ 6,394.55 Million
Global CAGR (2021 - 2028)	28.5%
Historical Data	2019-2020
Forecast period	2022-2028
Segments Covered	By Component Solution and Service By Enterprise Size SMEs and Large Enterprises By Industry BFSI IT & Telecom Healthcare Retail Government Education
Regions and Countries Covered	Asia-Pacific China India Japan Australia Rest of Asia-Pacific
Market leaders and key company profiles	8x8, Inc Avaya Inc. Cisco Systems, Inc. Intrado Corporation NetFortris Plivo Inc. Telestax, Inc. Twilio Inc Vonage Holdings Corp.

Research Manager

Ankita Mittal

Manager,
Market Research & Consulting

Ankita is a dynamic market research and consulting professional with over 8 years of experience across the technology, media, ICT, and electronics & semiconductor sectors. She has successfully led and delivered 100+ consulting and research assignments for global clients such as Microsoft, Oracle, NEC Corporation, SAP, KPMG, and Expeditors International. Her core competencies include market assessment, data analysis, forecasting, strategy formulation, competitive intelligence, and report writing.

Ankita is adept at handling complete project cycles—from pre-sales proposal design and client discussions to post-sales delivery of actionable insights. She is skilled in managing cross-functional teams, structuring complex research modules, and aligning solutions with client-specific business goals. Her excellent communication, leadership, and presentation abilities have enabled her to consistently deliver value-driven outcomes in fast-paced and evolving market environments.

What are the Asia Pacific Cloud Communication Platform Market report deliverables?

Historical Analysis (2 Years), Base Year, Forecast (7 Years) with CAGR
PEST and SWOT Analysis
Market Size Value / Volume - Global, Regional, Country
Industry and Competitive Landscape
Excel Dataset

Asia Pacific Cloud Communication Platform Market Report Snapshots

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