Europe Cloud Communication Platform Market Key Companies and SWOT Analysis by 2028

Historic Data: 2019-2020 | Base Year: 2021 | Forecast Period: 2022-2028

Europe Cloud Communication Platform Market Forecast to 2028 - COVID-19 Impact and Regional Analysis By Component (Solution and Service), Enterprise Size (SMEs and Large Enterprises), and Industry (BFSI, IT & Telecom, Healthcare, Retail, Government, Education, and Others)

Report Date : Nov 2021
Report Code : TIPRE00025836

Category : Technology, Media and Telecommunications
Status : Published

Available Report Formats :
No. of Pages : 165

Page Updated: Nov 2021

Analysis Strategic Insights Market Drivers Regional Insights Report Scope Recent Developments FAQs

The cloud communication platform market in Europe is expected to grow from US$ 1,239.83 million in 2021 to US$ 6,221.16 million by 2028; it is estimated to grow at a CAGR of 25.9% from 2021 to 2028.

France, Germany, Italy, Russia, and UK are major economies in Europe. Cloud communication platform solutions are being cost-effective is the major factor driving the growth of the Europe cloud communication platform market. Cloud communication platforms are efficient and cost-effective due to which organizations are training their sights on cloud telephony solutions. These platforms do not require any investment in the entire setup replete with several types of equipment as they are adaptable to emerging communication functionalities. A private branch exchange (PBX), a phone communication used within an organization. With cloud communication platforms, the PBX can be facilitated on a cloud at a lower cost. Various large enterprises and SMEs are choosing cloud communication platforms to leverage cost-effectiveness and higher working efficiency benefits delivered by them. Moreover, these cloud communication platforms require no capital infrastructure costs, transparent pay-as-you-go subscriptions and maintenance and system management included which is an added advantage for the cloud communication platforms.

Russia, the UK, Spain, Italy, Germany, Turkey, and France are a few of the major countries that are adversely affected due to COVID-19 outbreak. Europe is a major industrial hub for several industrial sectors, such as IT & telecom, automotive, healthcare, aerospace & defense, energy & power, and manufacturing. Due to COVID-19 outbreak, the governments in European countries have imposed complete lockdown in various areas for multiple weeks, which affected the business activities in these countries. Hence, due to business lockdowns, travel bans, and supply chain disruptions, the economies and industries across European countries witnessed decline in the growth in past few months. Hence, the need for efficient remote working solutions and cloud-based solutions for communication to stabilize the growth of various businesses is growing at a fast pace across various countries, such as the UK, Sweden, Netherlands, Finland, Germany, and France.

With the new features and technologies, vendors can attract new customers and expand their footprints in emerging markets. This factor is likely to drive the Europe cloud communication platform market. The Europe cloud communication platform market is expected to grow at a good CAGR during the forecast period.

This FREE sample will include data analysis, ranging from market trends to estimates and forecasts.

Europe Cloud Communication Platform Market Segmentation

Europe Cloud Communication Platform Market – By Component

Solutions
- UCaaS
- WebRTC
- IVR
- VoIP
- API
Services
- Training and Consulting
- Support and Maintenance
- Managed Services

Europe Cloud Communication Platform Market – By Enterprise Size

SMEs
Large Enterprises

Europe Cloud Communication Platform Market – By Industry

BFSI
IT & Telecom
Healthcare
Retail
Government
Education
Others

Europe Cloud Communication Platform Market, by Country

France
Germany
Italy
UK
Russia
Rest of Europe

Europe Cloud Communication Platform Market - Companies Mentioned

8x8, Inc
Avaya Inc.
Cisco Systems, Inc.
Intrado Corporation
Plivo Inc.
Telestax, Inc.
Twilio Inc
Vonage Holdings Corp.

Europe Cloud Communication Platform Report Scope

Report Attribute	Details
Market size in 2021	US$ 1,239.83 Million
Market Size by 2028	US$ 6,221.16 Million
Global CAGR (2021 - 2028)	25.9%
Historical Data	2019-2020
Forecast period	2022-2028
Segments Covered	By Component Solution and Service By Enterprise Size SMEs and Large Enterprises By Industry BFSI IT & Telecom Healthcare Retail Government Education
Regions and Countries Covered	Europe UK Germany France Russia Italy Rest of Europe
Market leaders and key company profiles	8x8, Inc Avaya Inc. Cisco Systems, Inc. Intrado Corporation Plivo Inc. Telestax, Inc. Twilio Inc Vonage Holdings Corp.

Research Manager

Ankita Mittal

Manager,
Market Research & Consulting

Ankita is a dynamic market research and consulting professional with over 8 years of experience across the technology, media, ICT, and electronics & semiconductor sectors. She has successfully led and delivered 100+ consulting and research assignments for global clients such as Microsoft, Oracle, NEC Corporation, SAP, KPMG, and Expeditors International. Her core competencies include market assessment, data analysis, forecasting, strategy formulation, competitive intelligence, and report writing.

Ankita is adept at handling complete project cycles—from pre-sales proposal design and client discussions to post-sales delivery of actionable insights. She is skilled in managing cross-functional teams, structuring complex research modules, and aligning solutions with client-specific business goals. Her excellent communication, leadership, and presentation abilities have enabled her to consistently deliver value-driven outcomes in fast-paced and evolving market environments.

What are the Europe Cloud Communication Platform Market report deliverables?

Historical Analysis (2 Years), Base Year, Forecast (7 Years) with CAGR
PEST and SWOT Analysis
Market Size Value / Volume - Global, Regional, Country
Industry and Competitive Landscape
Excel Dataset

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