Medical Scheduling Software Market Size & Share | Report 2028

Medical Scheduling Software Market Forecast to 2028 - COVID-19 Impact and Global Analysis by Software (Installed Software and Web-Based Software), End User (Hospitals, Clinics, and End User)

Publication Month : Feb 2023

  • Report Code : TIPHE100001414
  • Category : Healthcare IT
  • Status : Published
  • No. of Pages : 147
Inquire Before Buy



The medical scheduling software market is expected to reach US$ 927.09 million by 2028 from US$ 435.24 million in 2022; it is estimated to grow at a CAGR of 13.4% from 2022 to 2028.

Medical scheduling software allows patients to schedule their appointments through online when they are away from the hospitals or clinics. The practice employs the comprehensive system with an integrated patient portal and scheduling software. Common features of a medical scheduling software include, patient registration, appointment reminder services, customizable settings, and patient tracking. The economic and efficient handling of the software has led to increased preference of the software.

The medical scheduling software market is segmented based on software, end user, and geography. By geography, the market is broadly segmented into North America, Europe, Asia Pacific, the Middle East & Africa, and South & Central America. The report offers insights and in-depth analysis of the medical scheduling software market, emphasizing on parameters such as market trends, technological advancements, and market dynamics, along with the analysis of the competitive landscape of the world's leading market players.

Medical Scheduling Software Market -

Customize Research To Suit Your Requirement

We can optimize and tailor the analysis and scope which is unmet through our standard offerings. This flexibility will help you gain the exact information needed for your business planning and decision making.

Medical Scheduling Software Market: Strategic Insights

Market Size Value inUS$ 435.24 million in 2022
Market Size Value byUS$ 927.09 million by 2028
Growth rateCAGR of 13.4% from 2022 to 2028
Forecast Period2022-2028
Base Year2022
Analyst Image


Have a question?

Akshay will walk you through a 15-minute call to present the report’s content and answer all queries if you have any.

Analyst Image  Speak to Analyst

Lucrative Regions for Medical Scheduling Software Market

  • Sample PDF showcases the content structure and the nature of the information with qualitative and quantitative analysis.
  • Request discounts available for Start-Ups & Universities
Market Insights

Rising adoption of patient-centric approach by healthcare providers

A patient-centric approach is an idea in healthcare systems that can establish a partnership among patients & their families and healthcare practitioners to align decisions with patients’ needs, preferences, and wants. It also includes the delivery of specific education and support patients require to make certain decisions and participate in their care.

Increased engagement with all stakeholders (providers, patients, and others), leading to reduced overall expenses. Improved knowledge and understanding among patients of their health, well-being, and healthcare choices leading to enhanced care and reduced levels of illness. This improved knowledge can also improve care after discharge, hospital visits, reduced readmissions, and secondary consults. By engaging and collaborating with patients in decision-making, health providers can make more suitable decisions regarding a patient’s health. Increased competitive advantage as more hospitals compete for patients based on both qualities of care and cost. Better quality of life for patients leads to an increase in the satisfaction of both doctor and patient.

In recent years the patient-centric approach has been predominant in the healthcare industry. Technological innovations and software development are crucial to this healthcare industry revolution. These technological developments support medical and administrative services that dramatically enhance and ease healthcare processes, communications, and workflow. Patient-centric healthcare raises patient satisfaction levels, which creates benefits for healthcare providers and practices. Thus, the rising adoption of a patient-centric approach by healthcare providers driving the growth of the medical scheduling software market.

Increasing Knowledge about the Internet of Things

During 2011–2020, a significantly large number of devices were connected to the internet than ever before, and this trend would continue steadily in the coming decades as well. The emergence of the Internet of Things (IoT) has propelled the development of various health practices aimed at improving population health. Many services and applications of IoT in healthcare—eHealth, mobile health (mHealth), ambient assisted living, semantic devices, wearable devices and smartphones, and community-based healthcare—have been examined in several recent studies. These services have been extensively informative and can be used for a variety of purposes across single condition and cluster condition management, including allowing healthcare professionals to track and monitor patient progress remotely, improving self-management of chronic conditions, assisting in the early detection of abnormalities, and accelerating symptom identification and clinical diagnoses. Further, IoT-powered apps have the potential to make better use of healthcare resources while providing high-quality, low-cost medical treatment.

Further artificial intelligence (AI) has boosted the availability of point-of-care health information; for example, chatbots (also known as AI physicians) can provide lifestyle and medical advice. Woebot, Your. Md, Babylon, and HealthTap are among other examples of well-known AI bots that provide immediate recommendations to patients, based on details/symptoms entered by them.

Opportunities for IoT innovation in the healthcare industry are continuously emerging and evolving. Medical facilities have special challenges, and vendors of IoT are developing new approaches to address those challenges.

Increasing Acceptance of Mobile Health Technology

Advancements in mobile technology, coupled with growing health concerns, are fueling the growth of mHealth services (MHS) across the world. Mobile and wireless technologies hold the potential to change the way healthcare is delivered. Rapid advancements in mobile technologies and applications, an increase in new opportunities for integrating mobile health into existing eHealth services, and ongoing expansion of mobile cellular network coverage are among the major factors supporting the proliferation of mHealth solutions. As per the International Telecommunication Union (ITU) estimates, there are more than 5 billion wireless subscribers, with over 70% of them living in low- and middle-income countries in 2020. According to the GSM Association, commercial wireless transmissions have reached ~85% of the world's population, i.e., far beyond the reach of the electric grid. The proliferation of wireless communication would not only help enhance the quality of care and the health of patients but also save huge unnecessary healthcare costs every year by simply assisting in addressing the issue of poor prescription drugs. The applications of mHealth are likely to expand in the coming years. As diabetes grows more prevalent in the US, the potential of mHealth apps to help in diabetes care and prevention will be one of the most important domains for mHealth app producers. For instance, Britain’s National Health Service launched their Test Bed Programme, in which Type 1 or Type 2 diabetic patients were to be experimented with health technology, allowing them to self-manage their conditions by staying at home. This helps patients in cutting down additional costs incurred in the form of hospital stays. Also, in addition to the improved internet connectivity, decreasing internet costs, particularly in developing countries, are the major factors boosting the adoption of mHealth applications.

Various other next-generation health apps are mentioned below:

  • The Mobile MIM app was the first medical app in Apple's App Store. It is used to view, register, fuse, and show medical images from SPECT, PET, CT, MRI, X-ray, and Ultrasound examinations for diagnosis purposes. Mobile MIM enhances physicians' access to pictures and allows them to consult with peers by providing wireless and portable access to medical images.
  • WellDoc Inc. developed BlueStar Diabetes App that works by recording blood glucose data; it also provides real-time coaching. With more than 20,000 automated coaching messages, WellDoc's system analyzes the data and provides a tailored coach to help patients manage their medication and treatment.

The new Welch Allyn iExaminer app transforms the PanOptic Ophthalmoscope into a mobile digital imaging device that allows users to observe the eyes. The products were invented to simplify the detection of retinal detachment and glaucoma, among others. The adapter allows the optical access of the PanOptic Ophthalmoscope to the visual axis of an iPhone camera, allowing it to capture high-resolution images of the fundus and retinal nerve.

Medical Scheduling Software Market - End user Insights

Based on end user, the global medical scheduling software market is divided into hospitals, clinics, and others. The hospitals segment held the largest share of the market in 2021 and is expected to grow at the highest CAGR during the forecast period. Patients mainly prefer hospitals to seek treatment from various medical specialties such as cardiology, pediatric, pulmonary, psychiatric, and internal medicine. Hospitals are the primary points for patients for diagnostics, treatment, and other health care services. Many patients are admitted for surgical procedures, while several walks in for diagnostics. Most hospital patients are already suffering from various infectious and chronic diseases. Hospitals are primary healthcare centers for the people, which is likely to propel the medical scheduling software market growth for the segment.

Additionally, the increasing prevalence of chronic diseases such as cardiovascular disease, cancers, and chronic diseases fuels the demand for medical scheduling software to manage hospital patient visits. According to the World Health Organization, cardiovascular diseases (CVDs) are the leading cause of death globally, responsible for 17.9 million deaths yearly. Further, according to the WHO, cancer is one of the common causes of death globally, and it is predicted that the number of new cases will significantly increase by 2030. Approximately 400,000 children develop cancer annually. Thus, the rise in cancer, increase in the number of hospitals, and rise in surgical procedures for various CVDs across the globe increases the need for technology for efficient management of patient flow, which is anticipated to drive the demand for the hospitals segment in the medical scheduling software market during the forecast period.

Medical Scheduling Software Market, by End User – 2022 and 2028

  • Sample PDF showcases the content structure and the nature of the information with qualitative and quantitative analysis.
  • Request discounts available for Start-Ups & Universities
Product launches and mergers and acquisitions are the highly adopted strategies by the players operating in the global medical scheduling software market. A few of the recent key product developments are listed below:

  • In February 2022, Daw Systems, Inc. announced that it is a recipient of the 2021 Surescripts White Coat Award for Highest Accuracy. Daw Systems, Inc.'s core product, ScriptSure Cloud ERX v2.0, incorporates extensive functionality from the Surescripts network, allowing medical professionals to send prescriptions to pharmacies electronically.
  • In September 2022, Upland Software and HP Inc. plan to bring Upland’s Document Workflow Cloud solutions onto HP Workpath as part of their continued efforts to modernize the flow of information between paper and digital. The new offering, expected to be released at the end of 2020, is a full end-to-end unified cloud-based workflow platform for document capture, image processing, and data extraction.

The COVID-19 pandemic brought worldwide shutdown of supply and demand chains which resulted in decline in the sales in the healthcare industry during the initial stage of lockdown. However, due to restriction such as social distancing and emergency appointment at hospitals the medical scheduling software market witnessed a growth during pandemic. Due to the growing demand for better administrative systems in healthcare settings and the growing shift towards internet-based platforms, the COVID-19 pandemic has positively impacted the medical scheduling software market. As a result of the increasing demand, the healthcare IT market is expected to grow healthy in the post-COVID-19 era.

Medical Scheduling Software Market - Segmentation

Based on software, the market is bifurcated into web-based and installed software. Based on end user the market is segmented into hospitals, clinics, and end users. Based on geography, the market is divided into North America (US, Canada, Mexico), Europe (France, Germany, UK, Italy, Spain, and Rest of Europe), Asia Pacific (China, Japan, India, Australia, South Korea, and Rest of Asia Pacific), Middle East & Africa (Saudi Arabia, South Africa, UAE, and Rest of Middle East & Africa), South and Central America (Brazil, Argentina, and Rest of South and Central America)

Medical Scheduling Software Market - Company Profiles

  • TimeTrade, AdvanceMD, Inc.
  • Yocale Network Corporation
  • Voicent Communications Inc.
  • WellSky
  • Daw Systems, Inc.
  • ByteBloc Software
  • Workpath
  • Delta Health Technologies, Inc.
  • DHS Worldwide
Report Coverage
Report Coverage

Revenue forecast, Company Analysis, Industry landscape, Growth factors, and Trends

Segment Covered
Segment Covered

Software, and End User

Regional Scope
Regional Scope

North America, Europe, Asia Pacific, Middle East & Africa, South & Central America

Country Scope
Country Scope

Argentina, Australia, Brazil, Canada, China, France, Germany, India, Italy, Japan, Mexico, Saudi Arabia, South Africa, South Korea, Spain, United Arab Emirates, United Kingdom, United States

Frequently Asked Questions

What are the driving factors for the medical scheduling software market across the globe?

Rising adoption of patient-centric approach by healthcare providers, surge in use of smart devices for monitoring health, and shortage of nursing staff and doctors are among the key forces driving the overall market growth.

What is meant by the medical scheduling software market?

Medical scheduling software allows patients to schedule their appointments through online when they are away from the hospitals or clinics. The practice employs the comprehensive system with an integrated patient portal and scheduling software. Common features of a medical scheduling software include, patient registration, appointment reminder services, customizable settings, and patient tracking. The economic and efficient handling of the software has led to increased preference of the software.

Which segment led the medical scheduling software market?

Based on software segment, the web-based segment took the forefront leaders in the worldwide market by accounting largest share in 2022 and is expected to continue to do so till the forecast period.

Which end user segment held the largest market share in the medical scheduling software market?

Based on end user, the global medical scheduling software market is divided into hospitals, clinics, and others. The hospitals segment held the largest share of the market in 2021 and is expected to grow at the highest CAGR during the forecast period.

Who are the key players in the medical scheduling software market?

TimeTrade, AdvanceMD, Inc., Yocale Network Corporation, Voicent Communications Inc., WellSky, Daw Systems, Inc., ByteBloc Software, Workpath, Delta Health Technologies, Inc., and DHS Worldwide among others are among the leading companies operating in the medical scheduling software market.

The List of Companies - Medical Scheduling Software Market

  1. TimeTrade
  2. AdvanceMD, Inc.
  3. Yocale Network Corporation
  4. Voicent Communications Inc.
  5.  WellSky, Daw Systems, Inc.
  6.  ByteBloc Software
  7. Workpath
  8. Delta Health Technologies, Inc.
  9. DHS Worldwide

The Insight Partners performs research in 4 major stages: Data Collection & Secondary Research, Primary Research, Data Analysis and Data Triangulation & Final Review.

  1. Data Collection and Secondary Research:

As a market research and consulting firm operating from a decade, we have published many reports and advised several clients across the globe. First step for any study will start with an assessment of currently available data and insights from existing reports. Further, historical and current market information is collected from Investor Presentations, Annual Reports, SEC Filings, etc., and other information related to company’s performance and market positioning are gathered from Paid Databases (Factiva, Hoovers, and Reuters) and various other publications available in public domain.

Several associations trade associates, technical forums, institutes, societies and organizations are accessed to gain technical as well as market related insights through their publications such as research papers, blogs and press releases related to the studies are referred to get cues about the market. Further, white papers, journals, magazines, and other news articles published in the last 3 years are scrutinized and analyzed to understand the current market trends.

  1. Primary Research:

The primarily interview analysis comprise of data obtained from industry participants interview and answers to survey questions gathered by in-house primary team.

For primary research, interviews are conducted with industry experts/CEOs/Marketing Managers/Sales Managers/VPs/Subject Matter Experts from both demand and supply side to get a 360-degree view of the market. The primary team conducts several interviews based on the complexity of the markets to understand the various market trends and dynamics which makes research more credible and precise.

A typical research interview fulfils the following functions:

  • Provides first-hand information on the market size, market trends, growth trends, competitive landscape, and outlook
  • Validates and strengthens in-house secondary research findings
  • Develops the analysis team’s expertise and market understanding

Primary research involves email interactions and telephone interviews for each market, category, segment, and sub-segment across geographies. The participants who typically take part in such a process include, but are not limited to:

  • Industry participants: VPs, business development managers, market intelligence managers and national sales managers
  • Outside experts: Valuation experts, research analysts and key opinion leaders specializing in the electronics and semiconductor industry.

Below is the breakup of our primary respondents by company, designation, and region:

Research Methodology

Once we receive the confirmation from primary research sources or primary respondents, we finalize the base year market estimation and forecast the data as per the macroeconomic and microeconomic factors assessed during data collection.

  1. Data Analysis:

Once data is validated through both secondary as well as primary respondents, we finalize the market estimations by hypothesis formulation and factor analysis at regional and country level.

  • 3.1 Macro-Economic Factor Analysis:

We analyse macroeconomic indicators such the gross domestic product (GDP), increase in the demand for goods and services across industries, technological advancement, regional economic growth, governmental policies, the influence of COVID-19, PEST analysis, and other aspects. This analysis aids in setting benchmarks for various nations/regions and approximating market splits. Additionally, the general trend of the aforementioned components aid in determining the market's development possibilities.

  • 3.2 Country Level Data:

Various factors that are especially aligned to the country are taken into account to determine the market size for a certain area and country, including the presence of vendors, such as headquarters and offices, the country's GDP, demand patterns, and industry growth. To comprehend the market dynamics for the nation, a number of growth variables, inhibitors, application areas, and current market trends are researched. The aforementioned elements aid in determining the country's overall market's growth potential.

  • 3.3 Company Profile:

The “Table of Contents” is formulated by listing and analyzing more than 25 - 30 companies operating in the market ecosystem across geographies. However, we profile only 10 companies as a standard practice in our syndicate reports. These 10 companies comprise leading, emerging, and regional players. Nonetheless, our analysis is not restricted to the 10 listed companies, we also analyze other companies present in the market to develop a holistic view and understand the prevailing trends. The “Company Profiles” section in the report covers key facts, business description, products & services, financial information, SWOT analysis, and key developments. The financial information presented is extracted from the annual reports and official documents of the publicly listed companies. Upon collecting the information for the sections of respective companies, we verify them via various primary sources and then compile the data in respective company profiles. The company level information helps us in deriving the base number as well as in forecasting the market size.

  • 3.4 Developing Base Number:

Aggregation of sales statistics (2020-2022) and macro-economic factor, and other secondary and primary research insights are utilized to arrive at base number and related market shares for 2022. The data gaps are identified in this step and relevant market data is analyzed, collected from paid primary interviews or databases. On finalizing the base year market size, forecasts are developed on the basis of macro-economic, industry and market growth factors and company level analysis.

  1. Data Triangulation and Final Review:

The market findings and base year market size calculations are validated from supply as well as demand side. Demand side validations are based on macro-economic factor analysis and benchmarks for respective regions and countries. In case of supply side validations, revenues of major companies are estimated (in case not available) based on industry benchmark, approximate number of employees, product portfolio, and primary interviews revenues are gathered. Further revenue from target product/service segment is assessed to avoid overshooting of market statistics. In case of heavy deviations between supply and demand side values, all thes steps are repeated to achieve synchronization.

We follow an iterative model, wherein we share our research findings with Subject Matter Experts (SME’s) and Key Opinion Leaders (KOLs) until consensus view of the market is not formulated – this model negates any drastic deviation in the opinions of experts. Only validated and universally acceptable research findings are quoted in our reports.

We have important check points that we use to validate our research findings – which we call – data triangulation, where we validate the information, we generate from secondary sources with primary interviews and then we re-validate with our internal data bases and Subject matter experts. This comprehensive model enables us to deliver high quality, reliable data in shortest possible time.

Your data will never be shared with third parties, however, we may send you information from time to time about our products that may be of interest to you. By submitting your details, you agree to be contacted by us. You may contact us at any time to opt-out.

Trends and growth analysis reports related to Medical Scheduling Software Market