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The POS software market accounted for US$ 12.23 Bn in 2018 and is anticipated to grow at a CAGR of 8.4% to reach US$ 42.49 Bn by 2027.
With increasing customer-centric solutions and services, the demand for cost-efficient and value-added services is increasing owing to which vendors are focusing on upgraded offering as well as factors that minimize operational costs. POS software is a cost-effective approach for both business and customers. The features that drive the POS market are inventory management, sales management, store operations, order and promotion management, purchase and re-order, secured payments, customer loyalty programs, creating reports, and analyzing data in real time. Moreover, the software cloud reduces service costs while improving service offerings. Vendors of POS software are highly focused on offering advanced solutions and services to its customers, which is significantly driving the global POS software market
Moreover, vendors are integrating real-time transactions with customer relationship management (CRM) solutions, which result in increased sales and revenue of the business. The old POS software was limited by offering basic data regarding customer behavior due to which the need to develop customer engagement equipped POS software has emerged. POS/CRM integration makes it possible to analyze customers who make the most significant impact on sales and whose loyalty is worth pursuing. For instance, Revel Systems integrated its solution with an iPad POS solution with CRM. It enables the business to collect all types of customer data from POS transactions such as name, email, billing and shipping address, loyalty program membership details, and others. The software then helps businesses organize this information and synchronize and distribute it to different departments—marketing, sales, customer service, and technical support—to improve customer experience and acquisition. eZee Optimus is another provider of POS system for restaurants to enhance customer engagement.
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POS Software Market: Strategic Insights
Market Size Value in US$ 12.23 Billion in 2018 Market Size Value by US$ 42.49 Billion by 2027 Growth rate CAGR of 8.4% from 2019-2027 Forecast Period 2019-2027 Base Year 2019
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POS Software Market: Strategic Insights
| Market Size Value in | US$ 12.23 Billion in 2018 |
| Market Size Value by | US$ 42.49 Billion by 2027 |
| Growth rate | CAGR of 8.4% from 2019-2027 |
| Forecast Period | 2019-2027 |
| Base Year | 2019 |
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Lucrative Regions for POS Software Market
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Market Insights
Booming Retail Industry Drive Market for POS Terminals
The retail industry is witnessing tremendous changes and is focusing on the adoption of POS terminals. From adopting cloud technology to managing daily transactions of pharmacies, supermarkets, restaurants, and warehouses, the POS system is inevitable in the business environment. The convenience, process, and speed of transactions have been possible because of POS retail systems that can be customized as per the business requirements. Due to the aforementioned features, the deployment of POS is rising within SMEs. For instance, Toshiba Corporation teamed up with a provider of SD-WAN Edge applications and services to widen the scope of Toshiba TCx Elevate digital commerce platform to the cloud for retailers throughout the Asian market. Both POS machines and software providers are looking forward to creating solutions depending upon emerging trends, such as mobile POS. For instance, Square Inc. offers a retail-focused POS application on the cloud. However, it is also planning to deliver Square for restaurants. The new solution is designed for full-service restaurants and bars.
Additionally, testing of self-service retail stores and kiosks in China, the US, and other countries has also increased, which is anticipated to provide several growth opportunities to the retailers in APAC. The booming retail industry across the world is anticipated to benefit the POS providers especially in the APAC region, as number of retailers in Asian market is numerous. Thus, the use of POS software among retailers in APAC would propel the market growth.
Component Market Insights
The POS software market by component is segmented by software and service. The POS software is equipped with varied features and provides necessary services to the community of end-users. The use of software differs as per the area of application. In addition, services offered to the customers aim to solve all issues related to the software and its functionality.
AI in Auto Insurance Market, by Offering – 2018 and 2027
- Sample PDF showcases the content structure and the nature of the information with qualitative and quantitative analysis.
- Request discounts available for Start-Ups & Universities
- Sample PDF showcases the content structure and the nature of the information with qualitative and quantitative analysis.
- Request discounts available for Start-Ups & Universities
Deployment Type Market Insight
The global POS software market based on deployment types is segmented into on-premise and cloud model. The on-premises software is deployed within the company’s IT infrastructure. This software is solely responsible to maintain, upgrade, and perform all operations within the organization. It provides greater protection and security than a cloud computing infrastructure. However, enterprises deploying on-premises software face challenges with regard to high costs involved in installation, management, upgrade, and maintenance of complete solutions, thereby limiting the procurement of newer on-site solutions. Therefore, on-premises deployment is mainly adopted by large and well-established companies that are capable of investing huge capital on maintaining the software. The on-premises structure needs software licenses, in-house server hardware, integration capabilities, and IT technicians to support, operate, and manage the complex issues that may arise while accessing the software.
Application Market Insight
The component to be put on a fluid depends upon the fluid type used in the industrial application. Various manufacturing operations and applications require varying amount of components at different stages that can be achieved with the help of a booster compressor. The operating facility size, the operating component requirement, and the duration of compression required decide the type of booster compressor to be used. Based on the compression stage, the POS software market is segmented into single stage, double stage, and multi stage booster compressor. The pressurized gas or liquid increases from single stage booster compressor to a multi-stage booster compressor.
Application Market Insight
The POS software market by end user is segmented by manufacturing, oil & gas, energy and power, chemicals, and others. The manufacturing segment further includes various sectors such as, pulp and paper, food and beverage, pharmaceutical, packaging, and process manufacturing. The others segment comprises of automotive, aerospace, defence, and research institutions.
Global POS Software Segments:
POS Software Market – By Deployment
- On-Premise
- Cloud
POS Software Market – By Component
- Solution
- Services
POS Software Market – By Application
- Inventory Tracking
- Purchasing Management
- Sales Reporting
- Customer Engagement
- Others
POS Software Market – By End User
- Retail
- Hospitality
- Media and Entertainment
- Healthcare
- Others
POS Software – By Geography
North America
- U.S.
- Canada
- Mexico
Europe
- France
- Germany
- Italy
- Spain
- UK
- Rest of Europe
Asia Pacific (APAC)
- Australia
- China
- India
- Japan
- Rest of APAC
Middle East & Africa (MEA)
- Saudi Arabia
- UAE
- South Africa
- Rest of MEA
South America (SAM)
- Brazil
- Rest of SAM
Companies
- AccuPOS Point of Sale
- Clover Network, Inc.
- Dell Inc.
- Honeywell International, Inc.
- Infor INC
- Ingenico Group SA
- Intuit, Inc.
- LightSpeed POS Inc
- ShopKeep
- Vend Limited
Report Coverage
Revenue forecast, Company Analysis, Industry landscape, Growth factors, and Trends
Segment Covered
Component ; Deployment Type ; Application ; End User
Regional Scope
North America, Europe, Asia Pacific, Middle East & Africa, South & Central America
Country Scope
US, Canada, Mexico, UK, Germany, Spain, Italy, France, India, China, Japan, South Korea, Australia, UAE, Saudi Arabia, South Africa, Brazil, Argentina
Frequently Asked Questions
Integration of advanced technologies such as big data analytics and IoT with POS solutions offers a lucrative growth opportunity to the market players.
APAC holds the dominant share in the POS software market. The region is also expected to witness the highest CAGR during the forecast period owing to constant growth in the retail and e-commerce sectors as well as supporting government initiatives for digital payments.
The POS software offers a broad spectrum of capabilities, including billing and order processing, mobile connectivity, inventory tracking, returns, sales monitoring and reporting, analytics, employee management, customer data management, and loyalty programs. Further, rise in the concept of promoting electronic payments pertaining to rising digitalization and need to provide hassle-free service on real-time basis to end users are the major drivers propelling the growth of the POS software market.
The List of Companies
- AccuPOS Point of Sale
- Clover Network, Inc.
- Dell Inc.
- Honeywell International, Inc
- Infor Inc.
- Ingenico Group SA
- Intuit, Inc.
- LightSpeed POS Inc.
- ShopKeep
- Vend Limited
The Insight Partners performs research in 4 major stages: Data Collection & Secondary Research, Primary Research, Data Analysis and Data Triangulation & Final Review.
- Data Collection and Secondary Research:
As a market research and consulting firm operating from a decade, we have published many reports and advised several clients across the globe. First step for any study will start with an assessment of currently available data and insights from existing reports. Further, historical and current market information is collected from Investor Presentations, Annual Reports, SEC Filings, etc., and other information related to company’s performance and market positioning are gathered from Paid Databases (Factiva, Hoovers, and Reuters) and various other publications available in public domain.
Several associations trade associates, technical forums, institutes, societies and organizations are accessed to gain technical as well as market related insights through their publications such as research papers, blogs and press releases related to the studies are referred to get cues about the market. Further, white papers, journals, magazines, and other news articles published in the last 3 years are scrutinized and analyzed to understand the current market trends.
- Primary Research:
The primarily interview analysis comprise of data obtained from industry participants interview and answers to survey questions gathered by in-house primary team.
For primary research, interviews are conducted with industry experts/CEOs/Marketing Managers/Sales Managers/VPs/Subject Matter Experts from both demand and supply side to get a 360-degree view of the market. The primary team conducts several interviews based on the complexity of the markets to understand the various market trends and dynamics which makes research more credible and precise.
A typical research interview fulfils the following functions:
- Provides first-hand information on the market size, market trends, growth trends, competitive landscape, and outlook
- Validates and strengthens in-house secondary research findings
- Develops the analysis team’s expertise and market understanding
Primary research involves email interactions and telephone interviews for each market, category, segment, and sub-segment across geographies. The participants who typically take part in such a process include, but are not limited to:
- Industry participants: VPs, business development managers, market intelligence managers and national sales managers
- Outside experts: Valuation experts, research analysts and key opinion leaders specializing in the electronics and semiconductor industry.
Below is the breakup of our primary respondents by company, designation, and region:
Once we receive the confirmation from primary research sources or primary respondents, we finalize the base year market estimation and forecast the data as per the macroeconomic and microeconomic factors assessed during data collection.
- Data Analysis:
Once data is validated through both secondary as well as primary respondents, we finalize the market estimations by hypothesis formulation and factor analysis at regional and country level.
- 3.1 Macro-Economic Factor Analysis:
We analyse macroeconomic indicators such the gross domestic product (GDP), increase in the demand for goods and services across industries, technological advancement, regional economic growth, governmental policies, the influence of COVID-19, PEST analysis, and other aspects. This analysis aids in setting benchmarks for various nations/regions and approximating market splits. Additionally, the general trend of the aforementioned components aid in determining the market's development possibilities.
- 3.2 Country Level Data:
Various factors that are especially aligned to the country are taken into account to determine the market size for a certain area and country, including the presence of vendors, such as headquarters and offices, the country's GDP, demand patterns, and industry growth. To comprehend the market dynamics for the nation, a number of growth variables, inhibitors, application areas, and current market trends are researched. The aforementioned elements aid in determining the country's overall market's growth potential.
- 3.3 Company Profile:
The “Table of Contents” is formulated by listing and analyzing more than 25 - 30 companies operating in the market ecosystem across geographies. However, we profile only 10 companies as a standard practice in our syndicate reports. These 10 companies comprise leading, emerging, and regional players. Nonetheless, our analysis is not restricted to the 10 listed companies, we also analyze other companies present in the market to develop a holistic view and understand the prevailing trends. The “Company Profiles” section in the report covers key facts, business description, products & services, financial information, SWOT analysis, and key developments. The financial information presented is extracted from the annual reports and official documents of the publicly listed companies. Upon collecting the information for the sections of respective companies, we verify them via various primary sources and then compile the data in respective company profiles. The company level information helps us in deriving the base number as well as in forecasting the market size.
- 3.4 Developing Base Number:
Aggregation of sales statistics (2020-2022) and macro-economic factor, and other secondary and primary research insights are utilized to arrive at base number and related market shares for 2022. The data gaps are identified in this step and relevant market data is analyzed, collected from paid primary interviews or databases. On finalizing the base year market size, forecasts are developed on the basis of macro-economic, industry and market growth factors and company level analysis.
- Data Triangulation and Final Review:
The market findings and base year market size calculations are validated from supply as well as demand side. Demand side validations are based on macro-economic factor analysis and benchmarks for respective regions and countries. In case of supply side validations, revenues of major companies are estimated (in case not available) based on industry benchmark, approximate number of employees, product portfolio, and primary interviews revenues are gathered. Further revenue from target product/service segment is assessed to avoid overshooting of market statistics. In case of heavy deviations between supply and demand side values, all thes steps are repeated to achieve synchronization.
We follow an iterative model, wherein we share our research findings with Subject Matter Experts (SME’s) and Key Opinion Leaders (KOLs) until consensus view of the market is not formulated – this model negates any drastic deviation in the opinions of experts. Only validated and universally acceptable research findings are quoted in our reports.
We have important check points that we use to validate our research findings – which we call – data triangulation, where we validate the information, we generate from secondary sources with primary interviews and then we re-validate with our internal data bases and Subject matter experts. This comprehensive model enables us to deliver high quality, reliable data in shortest possible time.
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