South America Virtual Queue Management System Market Growth and Forecast by 2028

Historic Data: 2019-2020   |   Base Year: 2021   |   Forecast Period: 2022-2028

South America Virtual Queue Management System Market Forecast to 2028 - COVID-19 Impact and Regional Analysis By Component (Solution and Services), Platform (Web-Based, Kiosk Based, and Mobile Based), Organization Size (Small and Medium Enterprises and Large Enterprises), and End-User (Retail, Hospitals and Clinic, Airports, Museums and Libraries, and Others)

  • Report Date : Oct 2021
  • Report Code : TIPRE00025099
  • Category : Technology, Media and Telecommunications
  • Status : Published
  • Available Report Formats : pdf-format excel-format
  • No. of Pages : 100

The virtual queue management system market in SAM is expected to grow from US$ 16.04 million in 2021 to US$ 21.99 million by 2028; it is estimated to grow at a CAGR of 4.6% from 2021 to 2028.



Brazil and Argentina are economies in Europe. Owing to the increasing processing capability of microprocessors, affordable prices of internet, coupled with the decrease in prices of digital devices such as smartphones, tablets, and personal computers, the digitalization of various operations and processes has gained significant traction over the last decades, especially in emerging economies. Small- and medium-sized enterprises across the world are investing significantly to improve their business operations with the help of digitalization, as it helps in creating digital presence and new contact channels, improving decision making capabilities, and streamlining communication and collaboration while increasing efficiency and productivity. Thus, with the increasing digital transformations of various enterprises and government processes worldwide, along with growing adoption of digital devices by masses, the virtual queue management system market continues to grow at a significant pace.

In South America, Brazil is the worst impacted country due to the COVID-19 outbreak. As of April 2021, the country was still facing significant surge in COVID-19 cases. Apart from Brazil, countries such as Peru, Argentina, Uruguay, and Venezuela were also impacted by the pandemic and are still facing significant impact of the second wave of the pandemic. Countries such as Brazil and Argentina were under lockdown, and some parts of the region are still under lockdown, halting the business operation and manufacturing process. However, as the south American region saw large number of cases, the adoption of queuing technology became a necessity in this region and many healthcare centers, banks and other public places implemented these solutions.

With the new features and technologies, vendors can attract new customers and expand their footprints in emerging markets. This factor is likely to drive the virtual queue management system market. The SAM virtual queue management system market is expected to grow at a good CAGR during the forecast period.
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SAM Virtual Queue Management System Market Segmentation

SAM Virtual Queue Management System Market – By Component

  • Solution
  • Services

SAM Virtual Queue Management System Market – By Platform

  • Web-Based
  • Kiosk Based
  • Mobile Based

SAM Virtual Queue Management System Market – By Organization Size

  • Small and Medium Enterprises
  • Large Enterprises

SAM Virtual Queue Management System Market – By End-User

  • Retail
  • Hospitals and Clinic
  • Airports
  • Museums and Libraries
  • Others

SAM Virtual Queue Management System Market- By Country

  • Brazil
  • Argentina
  • Rest of SAM

SAM Virtual Queue Management System Market-Companies Mentioned

  • accesso Technology Group, plc
  • Advantech Co. Ltd.
  • AKIS Technologies
  • Hague Australia
  • Ombori
  • Queue-it

South America Virtual Queue Management System Report Scope

Report Attribute Details
Market size in 2021 US$ 16.04 Million
Market Size by 2028 US$ 21.99 Million
Global CAGR (2021 - 2028) 4.6%
Historical Data 2019-2020
Forecast period 2022-2028
Segments Covered By Component
  • Solution
  • Services
By Platform
  • Web-Based
  • Kiosk Based
  • Mobile Based
By Organization Size
  • Small and Medium Enterprises and Large Enterprises
By End-User
  • Retail
  • Hospitals and Clinic
  • Airports
  • Museums and Libraries
Regions and Countries Covered South and Central America
  • Brazil
  • Argentina
  • Rest of South and Central America
Market leaders and key company profiles
  • accesso Technology Group, plc
  • Advantech Co. Ltd.
  • AKIS Technologies
  • Hague Australia
  • Ombori
  • Queue-it
  • Ankita Mittal
    Ankita Mittal
    Manager,
    Market Research & Consulting

    Ankita is a dynamic market research and consulting professional with over 8 years of experience across the technology, media, ICT, and electronics & semiconductor sectors. She has successfully led and delivered 100+ consulting and research assignments for global clients such as Microsoft, Oracle, NEC Corporation, SAP, KPMG, and Expeditors International. Her core competencies include market assessment, data analysis, forecasting, strategy formulation, competitive intelligence, and report writing.

    Ankita is adept at handling complete project cycles—from pre-sales proposal design and client discussions to post-sales delivery of actionable insights. She is skilled in managing cross-functional teams, structuring complex research modules, and aligning solutions with client-specific business goals. Her excellent communication, leadership, and presentation abilities have enabled her to consistently deliver value-driven outcomes in fast-paced and evolving market environments.

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    Our Clients
    1. accesso Technology Group, plc
    2. Advantech Co. Ltd.
    3. AKIS Technologies
    4. Hague Australia
    5. Ombori
    6. Queue-it
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