Telehealth Market Trends Report & Size & Share 2025

Telehealth Market to 2025 - Global Analysis and Forecasts by Product (Integrated and Standalone), Type (Hardware, Services, and Software), Mode of Delivery (On-Premise, Web-Based, and Cloud-Based); and End User (Patients, Payers, and Healthcare Providers)

Publication Month : Jun 2018

  • Report Code : TIPHE100000832
  • Category : Healthcare IT
  • Status : Published
  • No. of Pages : 156
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[Research Report] The telehealth market was valued at US$ 17,289.9 million in 2017 and it is projected to reach US$ 52,897.2 million in 2025; it is expected to grow at a CAGR of 15.7% from 2016 to 2025.

Market Insights and Analyst View:

Telehealth is a collection of means or methods for enhancing healthcare, health education delivery, and support using telecommunication technologies. Telehealth plays a vital role in improving healthcare services with technology. With the widespread use of technology and its adoption in rural areas, telehealth has shown notable advantages. Moreover, it reduces costs to the patient and healthcare system, particularly for patients living in rural areas. The patients can be diagnosed remotely, and their data is shared with clinical experts either via store-and-forward technology or in the online session. The increasing prevalence of cardiovascular disease, home monitoring for the treatment, and reduced cost for chronic treatments are expected to propel the telehealth market growth during the forecast period.

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Telehealth Market: Strategic Insights

Market Size Value inUS$ 17,289.9 Million in 2017
Market Size Value byUS$ 52,897.2 Million by 2025
Growth rateCAGR of 15.7% from 2018-2025
Forecast Period2018-2025
Base Year2018
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Growth Drivers and Challenges:

Tele-homecare is an innovative way to provide care, monitor a patient, and provide information using the latest technology. Monitoring allows early identification of diseases and provides aid in emergencies. Hence, the use of tele home services is increasing. For instance, according to an article published by JMIR Publications, in January 2022, children and their families chose pediatric tele home care since it is 9% less expensive than traditional hospital care, freeing up hospital beds for more complicated situations in Spain.

Moreover, people prefer tele-home at home rather than visiting a hospital for treatment owing to greater convenience and reduction in overall cost. For instance, according to an article published by the Partnership for Quality Home Healthcare, in 2021, ~86% of adults preferred to receive "post-hospital, short-term healthcare" at home, while only 5% preferred nursing homes in the United States. Tele home services provide an opportunity for significant savings for patients and hospitals.

Further, home monitoring programs are intended to help patients with re-hospitalization or frequent ER visits to receive treatment in the comfort at home. The home monitoring program aims to reduce hospital trips or readmissions to the physician and length of hospital stays. The monitoring programs comprise a wide range of patient health data from the point of care, including vital signs, weight, heart rates, blood sugar, blood oxygen levels, blood pressure, and electrocardiograms. The data can be transmitted to skilled health professionals in facilities such as hospitals & intensive care units, skilled nursing facilities, centralized off-site case management programs, and monitoring centers in primary care settings. The professionals monitor the patients remotely and provide a treatment plan based on the health data information. The home monitoring programs are designed to achieve the "triple aim" of health care by improving access to care, patient outcomes, and making health care systems more cost-effective.

Thus, the increasing adoption rate of tele-homes services and home monitoring is directly affecting the growth of the telehealth market.

Report Segmentation and Scope:

The “Global Telehealth Market” is segmented based on type, product, mode of delivery, end user, and geography. Based on type, the telehealth market is segmented into hardware, services, and software. Based on product, the telehealth market is segmented into integrated and standalone. Based on the mode of delivery, the telehealth market is segmented into on-premise, web-based, and cloud-based. Based on end user, the market is segmented into patients, payers, and healthcare providers. The telehealth market based on geography is segmented into North America (US, Canada, and Mexico), Europe (Germany, France, Italy, UK, Russia, and Rest of Europe), Asia Pacific (Australia, China, Japan, India, South Korea, and Rest of Asia Pacific), Middle East & Africa (South Africa, Saudi Arabia, UAE, and Rest of Middle East & Africa), and South & Central America (Brazil, Argentina, and Rest of South & Central America)

Segmental Analysis:

Based on product, the healthcare market is bifurcated into integrated and standalone. The integrated segment held the larger market share and is expected to register a higher CAGR of 17.7% during the forecast period. For patient care delivery, integrated telehealth allows the combination of EHR platform with other devices for direct communication. Providers with established EHR systems opt to telehealth platforms as it gives a defined framework and integrates patient medical profile without creating duplicate records. Integrated platforms also enable tracking patient medical data, remote patient monitoring, and sharing crucial data with providers.

Telehealth Market, by Product – 2017 and 2025

Based on type, the telehealth market is segmented into hardware, services, and software. In 2017, the software segment held the largest share of the market. Moreover, the same segment is expected to register the highest CAGR of 16.5% in the market during the forecast period. The software is secured, which provides free access for patients to deliver health care, health information or health education at a distance through online service on mobile phones. Telehealth software enables execution in various settings to abolish the need for special training and minimize downtime. Additionally, it helps in, epidemiology & public health, electronic health records, personal wellness & fitness applications, clinical reference, and patient decision support.

Based on mode of delivery, the telehealth market is divided into on-premise, web-based, and cloud-based. In 2017, the web-based delivery mode held the largest market share by mode of delivery. However, the cloud-based segment is expected to register the highest CAGR of 20.6% in the market during the forecast period. The cloud-based delivery mode is the more safe and standardized information system used for online computing services and is essential for delivering on-demand computing resources. The cloud-based system allows the user to connect to the computer via the internet or web browser, enabling access to the data anytime, anywhere on any device. Cloud-based delivery mode system is an extremely manageable alternative that helps access real-time information.

Based on end user, the telehealth market is segmented into healthcare providers, payers, and patients. In 2017, the healthcare providers held the largest share of the market by end users and are expected to register the highest CAGR of 16.1% in the market during the forecast period owing to the increasing adoption of telehealth platforms by providers, the focus of hospital to increase patient care and reduce patient visit to hospitals. Healthcare professionals are using teleconsultation, telehealth, and telemedicine to reduce the burden on healthcare facilities. Moreover, the increased convenience offered by these solutions to the healthcare providers to have quick and unified access to patient health records, improved data management, real-time quality reporting, eHealth solutions, and improved decision-making is likely to increase the adoption of these services among healthcare providers.

Regional Analysis:

Based on geography, the telehealth market is divided into five key regions: North America, Europe, Asia Pacific, South & Central America, and Middle East & Africa. North America telehealth market has been analysed based on three major countries — the US, Canada, and Mexico. The US is estimated to hold the largest telehealth market share during the forecast period. The growth of telehealth market in the US is attributed to the various market players, and a dynamic scenario has been established. It has transformed the dynamics of telehealth in the region. The growth in North America is characterized by companies engaged in partnerships, collaborations, acquisitions, mergers, and product launches to innovate in the telemedicine market, driving growth in the forecast period. For instance, in April 2021, Inova Health System offered an FDA-approved telemedicine option for remote neuromodulation of deep brain stimulation (DBS) patients being treated for Parkinson’s disease and essential tremors. 

Furthermore, various launches of technologically advanced products for telehealth are expected to boost market growth. For instance, in January 2023, Teladoc Health, the global leader in whole-person virtual care, announced the launch of a fully integrated healthcare experience through a new comprehensive digital application enabling personalized whole-person care to individuals. Consumers can now seamlessly access Teladoc Health’s full range of services, including primary care, mental health, and chronic condition management, from one place and under a single portable account.

Asia Pacific is estimated to witness the fastest growth rate during the forecast period. The rising geriatric population in countries such as India and Japan, combined with the research initiatives by the players and advancements in the field of digital health, are anticipated to influence the region’s growth. Moreover, the favorable government initiatives to support internet connectivity and the growing demand for medical assistance and healthcare in rural areas are also expected to impact the market growth positively.

Telehealth Market Trend:

The telemedicine in healthcare industry has grown significantly over the past few years. Telecommunications enable healthcare professionals to evaluate, diagnose and treat patients virtually. Technologies like telemonitoring devices, home messaging services, monitoring centers, and voice recognition are used to make remote healthcare more streamlined and efficient. With the increasing adoption of smartphones and easy availability of technologically advanced devices, innovators have started investing to make the most of the current situation of the industry, by focusing on delivering quality healthcare & comfort through various mobile platforms, which would help patients track their fitness regimes and obtain answers to medical inquiries over the phone, WhatsApp, or through several mobile applications. For instance, several apps, such as Teladoc Health, Doctor Anywhere, Doctor On Call, and ClicknCare, have been introduced to help patients book appointments, track their consultations & medical prescriptions, and store their healthcare information throughout the treatment. Remote care and telehealth ensure that medical professionals can provide services to patients who need care without the added risk of spreading disease.

Moreover, telemedicine has become the backbone of healthcare and will continue to evolve long into the future. Eventually, telemedicine will become the primary care delivery model, combined with better diagnostic tools, device integration and data interoperability. Thus, the above mention factors are the telehealth market trend which is boosting the demand.

Covid-19 Impact: 

The COVID-19 pandemic brought telemedicine technology and services to a mainstream audience. With COVID-19, a crowded healthcare facility becomes unsafe and efficiency is more important now than ever in healthcare. This environment has made innovation and adaptation mandatory in the health space. Telehealth and telemedicine systems aim to deliver remote healthcare services to mitigate the spread of COVID-9. Also, they can help to manage scarce healthcare resources to control the massive burden of COVID-19 patients in hospitals. Though telemedicine services were combined with healthcare systems even before the onset of the pandemic, but these services began to be widely used during the COVID-19 crisis. According to an article published in October 2021 by Foundation for Research and Technology Greece, COVID-19 was a catalyst and accelerator for digital healthcare innovation. Regulators worked to eliminate data feed storage in artificial intelligence and digital health to promote innovation better.

Moreover, the United States has legislation to support a more seamless data flow. Even after COVID-19, the patients demand more of the telemedicine providers that serve them. They want convenience, health insights and easy access to quality care. Specifically, they want providers to offer safe and innovative digital experiences that make them feel connected to their healthcare.

Competitive Landscape and Key Companies:

Some of the prominent players operating in the global telehealth market include Medtronic, Cerner Corporation, Tunstall Healthcare, AMD Global Telemedicine, Inc., Philips Healthcare, Cisco Systems, Inc., Aerotel Medical Systems Ltd., Honeywell Life Care Solutions, Medvivo Group Ltd. and American Well among others. These companies focus on new product launches and geographical expansions to meet the growing consumer demand worldwide and increase their product range in specialty portfolios. They have a widespread global presence, allowing them to serve a large set of customers and subsequently increase their telehealth market share.

Report Coverage
Report Coverage

Revenue forecast, Company Analysis, Industry landscape, Growth factors, and Trends

Segment Covered
Segment Covered

Product , Type , Mode of Delivery ; and End User

Regional Scope
Regional Scope

North America, Europe, Asia Pacific, Middle East & Africa, South & Central America

Country Scope
Country Scope

US, Canada, Mexico, UK, Germany, Spain, Italy, France, India, China, Japan, South Korea, Australia, UAE, Saudi Arabia, South Africa, Brazil, Argentina

Frequently Asked Questions

What are the key trends in the Telehealth market?

Variety of innovative technologies that help to deliver health, virtual medical and education services to the users.

What are the opportunities for new Telehealth market entrants?

New technologies such as mRNA is expected to emerge and shift the pharmaceutical industry and market is also expected to witness more vertical integration and joint ventures in coming years.

What is Telehealth?

A technique of exchanging health knowledge from a patient reception to clinician(s) for obtaining help in treatment. Telehealth enables to offer the services on consultation, care management, diagnosis, and self- management services by using information & communication technologies (ICT).

Which end-user held the largest share in the Telehealth market?

In terms of user, the worldwide telehealth market is divided into health care suppliers, payers, and patients. The healthcare providers segment held the largest share of the market in 2017, and the same segment is estimated to dominate the market during the forecast period.

The List of Companies - Telehealth Market

  1. Medtronic
  2. Cerner Corporation
  3. Tunstall Healthcare
  4. AMD Global Telemedicine, Inc.
  5. Philips Healthcare
  6. Cisco Systems, Inc.
  7. Aerotel Medical Systems Ltd.
  8. Honeywell Life Care Solutions
  9. Medvivo Group Ltd.
  10. American Well

The Insight Partners performs research in 4 major stages: Data Collection & Secondary Research, Primary Research, Data Analysis and Data Triangulation & Final Review.

  1. Data Collection and Secondary Research:

As a market research and consulting firm operating from a decade, we have published many reports and advised several clients across the globe. First step for any study will start with an assessment of currently available data and insights from existing reports. Further, historical and current market information is collected from Investor Presentations, Annual Reports, SEC Filings, etc., and other information related to company’s performance and market positioning are gathered from Paid Databases (Factiva, Hoovers, and Reuters) and various other publications available in public domain.

Several associations trade associates, technical forums, institutes, societies and organizations are accessed to gain technical as well as market related insights through their publications such as research papers, blogs and press releases related to the studies are referred to get cues about the market. Further, white papers, journals, magazines, and other news articles published in the last 3 years are scrutinized and analyzed to understand the current market trends.

  1. Primary Research:

The primarily interview analysis comprise of data obtained from industry participants interview and answers to survey questions gathered by in-house primary team.

For primary research, interviews are conducted with industry experts/CEOs/Marketing Managers/Sales Managers/VPs/Subject Matter Experts from both demand and supply side to get a 360-degree view of the market. The primary team conducts several interviews based on the complexity of the markets to understand the various market trends and dynamics which makes research more credible and precise.

A typical research interview fulfils the following functions:

  • Provides first-hand information on the market size, market trends, growth trends, competitive landscape, and outlook
  • Validates and strengthens in-house secondary research findings
  • Develops the analysis team’s expertise and market understanding

Primary research involves email interactions and telephone interviews for each market, category, segment, and sub-segment across geographies. The participants who typically take part in such a process include, but are not limited to:

  • Industry participants: VPs, business development managers, market intelligence managers and national sales managers
  • Outside experts: Valuation experts, research analysts and key opinion leaders specializing in the electronics and semiconductor industry.

Below is the breakup of our primary respondents by company, designation, and region:

Research Methodology

Once we receive the confirmation from primary research sources or primary respondents, we finalize the base year market estimation and forecast the data as per the macroeconomic and microeconomic factors assessed during data collection.

  1. Data Analysis:

Once data is validated through both secondary as well as primary respondents, we finalize the market estimations by hypothesis formulation and factor analysis at regional and country level.

  • 3.1 Macro-Economic Factor Analysis:

We analyse macroeconomic indicators such the gross domestic product (GDP), increase in the demand for goods and services across industries, technological advancement, regional economic growth, governmental policies, the influence of COVID-19, PEST analysis, and other aspects. This analysis aids in setting benchmarks for various nations/regions and approximating market splits. Additionally, the general trend of the aforementioned components aid in determining the market's development possibilities.

  • 3.2 Country Level Data:

Various factors that are especially aligned to the country are taken into account to determine the market size for a certain area and country, including the presence of vendors, such as headquarters and offices, the country's GDP, demand patterns, and industry growth. To comprehend the market dynamics for the nation, a number of growth variables, inhibitors, application areas, and current market trends are researched. The aforementioned elements aid in determining the country's overall market's growth potential.

  • 3.3 Company Profile:

The “Table of Contents” is formulated by listing and analyzing more than 25 - 30 companies operating in the market ecosystem across geographies. However, we profile only 10 companies as a standard practice in our syndicate reports. These 10 companies comprise leading, emerging, and regional players. Nonetheless, our analysis is not restricted to the 10 listed companies, we also analyze other companies present in the market to develop a holistic view and understand the prevailing trends. The “Company Profiles” section in the report covers key facts, business description, products & services, financial information, SWOT analysis, and key developments. The financial information presented is extracted from the annual reports and official documents of the publicly listed companies. Upon collecting the information for the sections of respective companies, we verify them via various primary sources and then compile the data in respective company profiles. The company level information helps us in deriving the base number as well as in forecasting the market size.

  • 3.4 Developing Base Number:

Aggregation of sales statistics (2020-2022) and macro-economic factor, and other secondary and primary research insights are utilized to arrive at base number and related market shares for 2022. The data gaps are identified in this step and relevant market data is analyzed, collected from paid primary interviews or databases. On finalizing the base year market size, forecasts are developed on the basis of macro-economic, industry and market growth factors and company level analysis.

  1. Data Triangulation and Final Review:

The market findings and base year market size calculations are validated from supply as well as demand side. Demand side validations are based on macro-economic factor analysis and benchmarks for respective regions and countries. In case of supply side validations, revenues of major companies are estimated (in case not available) based on industry benchmark, approximate number of employees, product portfolio, and primary interviews revenues are gathered. Further revenue from target product/service segment is assessed to avoid overshooting of market statistics. In case of heavy deviations between supply and demand side values, all thes steps are repeated to achieve synchronization.

We follow an iterative model, wherein we share our research findings with Subject Matter Experts (SME’s) and Key Opinion Leaders (KOLs) until consensus view of the market is not formulated – this model negates any drastic deviation in the opinions of experts. Only validated and universally acceptable research findings are quoted in our reports.

We have important check points that we use to validate our research findings – which we call – data triangulation, where we validate the information, we generate from secondary sources with primary interviews and then we re-validate with our internal data bases and Subject matter experts. This comprehensive model enables us to deliver high quality, reliable data in shortest possible time.

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