IT 服务市场规模及份额分析|2031 年

  • Report Code : TIPRE00011539
  • Category : Technology, Media and Telecommunications
  • Status : Upcoming
  • No. of Pages : 150
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【研究报告】IT服务市场预计将从2022年的1.16万亿美元增长到2030年的2.37万亿美元;预计 2022 年至 2030 年复合年增长率为 9.3%。

分析师观点:

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由于云计算和数字技术的广泛采用、对网络安全解决方案的需求不断增长以及对创新和自动化的关注,IT 服务市场正在迅速扩大。对数据安全和隐私保护的日益担忧推动了各行业企业对 IT 服务的需求。人工智能和机器学习 (ML) 的广泛使用、数据分析和数据分析的高阶等趋势。大数据解决方案,强调物联网和互联设备以及对遵守数据隐私规则日益增长的要求也在推动 IT 服务市场的扩张。

随着企业和行业日益增长,IT 服务提供商将从这个蓬勃发展的行业中受益。依靠技术。 COVID-19大流行对IT服务市场产生了积极影响。远程工作的快速发展催生了对支持这种新工作模式的 IT 解决方案的需求,从而导致 IT 企业对工具和基础设施的订单不断增加。随着组织将其运营转移到云端,云计算显着增长,需要 IT 服务来管理和保护这些环境。此外,随着企业寻求保护其数据和系统免受潜在威胁,疫情期间网络攻击的激增增加了对网络安全服务的需求。总体而言,疫情加速了IT服务和技术解决方案的采用,推动了IT服务市场的增长。

此外,IT支出不断增加,软件即服务的广泛使用-服务(SaaS)以及基于云的解决方案可用性的增加正在增加市场需求。这些服务提高了企业流程的效率,同时让企业能够专注于其核心能力,而无需处理已部署的 IT 基础设施。企业将 IT 服务用于各种目标,从员工记录管理等日常任务到供应链和运营管理等复杂的公司程序。这些因素预计将推动 IT 服务的 IT 服务市场的发展。

IT 服务市场是一个广泛而复杂的行业,包含许多帮助企业管理和优化其技术基础设施的服务和操作。它包括从基本的 IT 支持和故障排除到复杂的云计算解决方案和网络安全服务的一切。在各种规模的企业越来越多地采用数字技术的推动下,IT 服务市场是全球经济中增长最快的行业之一。此外,云计算允许公司按需访问 IT 资源,而无需投资和维护其硬件和软件。这使得各种规模的企业能够更轻松、更经济地使用 IT 服务。大数据和分析的兴起:大数据和分析正在改变企业的运营方式。 IT 服务提供商可以帮助企业收集、存储和分析数据,以获得可改进决策和运营的见解。

市场概览:

近年来,中小企业对IT基础设施的需求急剧增加,带动了IT服务行业的发展。中小企业广泛投资包括电子商务在内的跨行业IT支持服务,尤其是像印度订餐和配送平台Swiggy这样的初创企业,其整个运营依赖于IT基础设施。各种规模和行业的企业正在迅速向员工提供数字工具。数字化通过改善员工、供应商和网络之间的沟通来降低交易成本。这场数字革命通过减少边境和运输手续,支持中小企业进入国外市场,为服务贸易开辟了广阔的前景。

此外,随着政府服务、培训、融资和招聘渠道转向线上,数字工具使获取各种信息变得更加容易。同样,采用数字化可以使创新资源更容易获得,从而创造出一种创新文化。数据和高级分析可以帮助企业获得对其运营的新见解,从而提高绩效和效率。数字化已发展成为中小企业的战略推动者,使他们能够在当今竞争激烈的商业环境中蓬勃发展。由于人力和技术资源的限制,小企业与大企业有不同的需求和目标。这些企业可以受益于定制解决方案,例如安全策略和规划、系统和网络部署以及托管安全服务,以优化运营并推动增长。实施这些解决方案使公司能够简化程序、改进商品和服务并实现扩张。 IT 企业在监控系统和提供主动建议以在问题变得严重之前解决问题方面发挥着关键作用。这种主动的方法减少了运营停机时间,提高了组织作为管理良好的公司的形象。

战略见解

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市场驱动力:

不断发展的智慧城市

全球各国政府都在投资建设智慧城市。欧盟通过为成员国提供研究资金和环境目标,支持智慧城市活动。智慧城市在新兴IT服务市场也越来越受欢迎。

国家。仅中国和印度就正在规划约 300 个创新城市试点项目。这些目标需要实施尖端的 IT 基础设施。这将成为 IT 服务行业未来的重要增长动力。腾讯承诺2022年至2030年间在云计算、人工智能和网络安全领域投资700亿美元。中国企业表现出通过投资在印度立足的强烈愿望。尽管如此,随着新德里承认中国技术和进入国内IT服务市场的立场发生转变,他们的状况已经恶化。这将成为 IT 服务行业未来增长的重要推动力。

此外,自动化的兴起可以消除繁琐的任务和客户需求的巨大变化,例如个性化定价和增强的客户体验正在迫使全球企业采用 IT 服务。此外,COVID-19 迫使专业服务行业大规模使用远程工作并调整其业务计划以应对快速变化的 IT 行业,从而对专业服务行业进行了考验。此外,COVID-19 推动了各行业的一系列技术进步,企业通过专注于资源管理和人才招聘,在技术的帮助下度过了这一流行病。企业正在重新考虑当前环境下的业务战略,以确保拥有适当的技能、财务和资源,从而获得长期竞争优势。

细分分析:

IT服务市场分为服务类型、企业规模和最终用户行业。根据服务类型,市场分为专业服务(系统集成和咨询)和托管服务。

IT 服务利用技术和业务熟练程度来帮助组织管理、创建、并优化信息和业务流程。市场范围是根据服务类型、企业规模、最终用户行业和地理分析来考虑的。

区域分析:

由于技术发展、数字化转型举措以及对IT服务依赖的增加,北美将在未来几年主导IT服务市场跨多个行业的技术。不断增长的智能技术部署和增加的安全支出是推动该地区IT服务需求的重要驱动力。此外,作为持续应对措施的一部分,全国各地的机构发布了新材料和技术,以保护美国社区和公司免受网络攻击。例如,2021 年 7 月,美国国土安全部 (DHS)、美国司法部 (DOJ) 和联邦合作伙伴推出了 StopRansomware.gov,这是一个应对勒索软件威胁的新网站。

主要参与者分析:

Avaya、Amazon Web Services, Inc.、Cisco Systems, Inc.、DXC Technology报告中介绍的主要 IT 服务市场参与者包括 Fortinet, Inc.、微软、Juniper Networks, Inc.、IBM Corp.、华为技术有限公司、Hewlett Packard Enterprise Development LP。还分析了其他几个重要的 IT 服务市场参与者,以全面了解市场及其生态系统。市场报告提供详细的市场洞察,帮助主要参与者制定增长战略。

近期发展:

 

< p>IT服务市场的企业高度采用并购等无机和有机策略。下面列出了最近的一些关键移动应用市场发展:

  • 2023 年 2 月,塔塔咨询服务公司 (TCS) 宣布扩大与 Phoenix Group 的合作伙伴关系。英国最重要的长期储蓄和退休提供商,使用基于 TCS BaNCS 的平台对后者的 ReAssure 业务进行数字化转型。 Phoenix Group 于 2020 年收购了英国人寿保险公司 ReAssure,并与 TCS 合作,以发挥协同效应并改善 ReAssure 客户的客户体验。加强合作将改变 ReAssure 的运营,传统业务将整合到同一个面向未来、基于 TCS BaNCSTM 的数字平台上,Phoenix Group 使用该平台来运营其他业务账簿。
  • 2022 年 6 月,最大的 IT 基础设施服务提供商之一 Kyndryl 与思科宣布建立技术合作伙伴关系,以帮助企业客户加速转型为由思科解决方案和 Kyndryl 托管服务提供支持的数据驱动型业务。 Kyndryl 和思科将合作,通过采用云计算服务来帮助组织实现运营现代化,通过提供更高的可见性、可管理性和灵活性来简化复杂的混合 IT 管理。
Report Coverage
Report Coverage

Revenue forecast, Company Analysis, Industry landscape, Growth factors, and Trends

Segment Covered
Segment Covered

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to segments covered.

Regional Scope
Regional Scope

North America, Europe, Asia Pacific, Middle East & Africa, South & Central America

Country Scope
Country Scope

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to country scope.

The List of Companies

1. Accenture plc
2. Capgemini SE
3. Cognizant
4. DXC Technology
5. Fujitsu Ltd.
6. Hewlett Packard Enterprise Development LP
7. IBM Corporation
8. Microsoft Corporation
9. Oracle Corporation
10. Tata Consultancy Services Limited

The Insight Partners performs research in 4 major stages: Data Collection & Secondary Research, Primary Research, Data Analysis and Data Triangulation & Final Review.

  1. Data Collection and Secondary Research:

As a market research and consulting firm operating from a decade, we have published and advised several client across the globe. First step for any study will start with an assessment of currently available data and insights from existing reports. Further, historical and current market information is collected from Investor Presentations, Annual Reports, SEC Filings, etc., and other information related to company’s performance and market positioning are gathered from Paid Databases (Factiva, Hoovers, and Reuters) and various other publications available in public domain.

Several associations trade associates, technical forums, institutes, societies and organization are accessed to gain technical as well as market related insights through their publications such as research papers, blogs and press releases related to the studies are referred to get cues about the market. Further, white papers, journals, magazines, and other news articles published in last 3 years are scrutinized and analyzed to understand the current market trends.

  1. Primary Research:

The primarily interview analysis comprise of data obtained from industry participants interview and answers to survey questions gathered by in-house primary team.

For primary research, interviews are conducted with industry experts/CEOs/Marketing Managers/VPs/Subject Matter Experts from both demand and supply side to get a 360-degree view of the market. The primary team conducts several interviews based on the complexity of the markets to understand the various market trends and dynamics which makes research more credible and precise.

A typical research interview fulfils the following functions:

  • Provides first-hand information on the market size, market trends, growth trends, competitive landscape, and outlook
  • Validates and strengthens in-house secondary research findings
  • Develops the analysis team’s expertise and market understanding

Primary research involves email interactions and telephone interviews for each market, category, segment, and sub-segment across geographies. The participants who typically take part in such a process include, but are not limited to:

  • Industry participants: VPs, business development managers, market intelligence managers and national sales managers
  • Outside experts: Valuation experts, research analysts and key opinion leaders specializing in the electronics and semiconductor industry.

Below is the breakup of our primary respondents by company, designation, and region:

Research Methodology

Once we receive the confirmation from primary research sources or primary respondents, we finalize the base year market estimation and forecast the data as per the macroeconomic and microeconomic factors assessed during data collection.

  1. Data Analysis:

Once data is validated through both secondary as well as primary respondents, we finalize the market estimations by hypothesis formulation and factor analysis at regional and country level.

  • Macro-Economic Factor Analysis:

We analyse macroeconomic indicators such the gross domestic product (GDP), increase in the demand for goods and services across industries, technological advancement, regional economic growth, governmental policies, the influence of COVID-19, PEST analysis, and other aspects. This analysis aids in setting benchmarks for various nations/regions and approximating market splits. Additionally, the general trend of the aforementioned components aid in determining the market's development possibilities.

  • Country Level Data:

Various factors that are especially aligned to the country are taken into account to determine the market size for a certain area and country, including the presence of vendors, such as headquarters and offices, the country's GDP, demand patterns, and industry growth. To comprehend the market dynamics for the nation, a number of growth variables, inhibitors, application areas, and current market trends are researched. The aforementioned elements aid in determining the country's overall market's growth potential.

  • Company Profile:

The “Table of Contents” is formulated by listing and analyzing more than 25 - 30 companies operating in the market ecosystem across geographies. However, we profile only 10 companies as a standard practice in our syndicate reports. These 10 companies comprise leading, emerging, and regional players. Nonetheless, our analysis is not restricted to the 10 listed companies, we also analyze other companies present in the market to develop a holistic view and understand the prevailing trends. The “Company Profiles” section in the report covers key facts, business description, products & services, financial information, SWOT analysis, and key developments. The financial information presented is extracted from the annual reports and official documents of the publicly listed companies. Upon collecting the information for the sections of respective companies, we verify them via various primary sources and then compile the data in respective company profiles. The company level information helps us in deriving the base number as well as in forecasting the market size.

  • Developing Base Number:

Aggregation of sales statistics (2020-2022) and macro-economic factor, and other secondary and primary research insights are utilized to arrive at base number and related market shares for 2022. The data gaps are identified in this step and relevant market data is analyzed, collected from paid primary interviews or databases. On finalizing the base year market size, forecasts are developed on the basis of macro-economic, industry and market growth factors and company level analysis.

  1. Data Triangulation and Final Review:

The market findings and base year market size calculations are validated from supply as well as demand side. Demand side validations are based on macro-economic factor analysis and benchmarks for respective regions and countries. In case of supply side validations, revenues of major companies are estimated (in case not available) based on industry benchmark, approximate number of employees, product portfolio, and primary interviews revenues are gathered. Further revenue from target product/service segment is assessed to avoid overshooting of market statistics. In case of heavy deviations between supply and demand side values, all thes steps are repeated to achieve synchronization.

We follow an iterative model, wherein we share our research findings with Subject Matter Experts (SME’s) and Key Opinion Leaders (KOLs) until consensus view of the market is not formulated – this model negates any drastic deviation in the opinions of experts. Only validated and universally acceptable research findings are quoted in our reports.

We have important check points that we use to validate our research findings – which we call – data triangulation, where we validate the information, we generate from secondary sources with primary interviews and then we re-validate with our internal data bases and Subject matter experts. This comprehensive model enables us to deliver high quality, reliable data in shortest possible time.

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