Informe de análisis del mercado de análisis del habla: tamaño, participación y pronóstico para 2031

  • Report Code : TIPTE100000186
  • Category : Technology, Media and Telecommunications
  • Status : Upcoming
  • No. of Pages : 150
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[Informe de investigación] Se espera que el tamaño del mercado de análisis del habla crezca de 2,13 mil millones de dólares en 2022 a 6,09 mil millones de dólares en 2030; se estima que crecerá a una tasa compuesta anual del 14,0 % entre 2022 y 2030.

Perspectiva del analista:

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El mercado de análisis de voz ha experimentado un crecimiento significativo en los últimos años, impulsado por los avances tecnológicos, la mayor demanda de soluciones de autenticación de voz para aplicaciones financieras móviles y una mayor utilización en la industria minorista y del comercio electrónico. Además, el creciente número de centros de contacto también está impulsando el crecimiento del mercado. Los crecientes desarrollos tecnológicos, como la inteligencia artificial (IA) y el aprendizaje automático (ML), están surgiendo como oportunidades de crecimiento lucrativas para el crecimiento del mercado.

Descripción general del mercado:

Las estrategias inorgánicas y orgánicas, como fusiones y adquisiciones, son muy adoptadas por las empresas del mercado. A continuación se enumeran algunos desarrollos recientes clave del mercado:

  • En febrero de 2023, Airtel y Nvidia anunciaron una asociación para implementar soluciones de análisis de voz basadas en inteligencia artificial para servicios al cliente. . En el marco de esta asociación, Airtel aprovechó el kit de herramientas de IA conversacional NVIDIANeMo y el servidor de inferencia Nvidia Triton, un software de servicio de inferencia multi-framework compatible con el paquete de software Nvidia AI Enterprise, para desarrollar la tecnología que permite el reconocimiento de voz automatizado.< li>En mayo de 2023, Canary Speech anunció una asociación con Microsoft para aplicar tecnología de inteligencia artificial para expandir sus modelos de voz de aprendizaje automático para la atención médica. En virtud de esta asociación, Canary será un socio de venta conjunta de Microsoft Cloud for Healthcare y empleará la IA de Microsoft para acelerar la tecnología de análisis de voz para reducir los costos de atención médica, abordar los desafíos de salud mental y escalar las soluciones de monitoreo remoto de pacientes.
  • En noviembre de 2022, Verint anunció que Startek aprovecha la solución Verint Speech Analytics para obtener información de las más de 500 millones de interacciones anuales con los clientes de la empresa. La implementación de Verint Speech Analytics ha permitido a Startek pasar del muestreo de llamadas a un enfoque más holístico compuesto por la identificación de los impulsores de las llamadas y las causas fundamentales a través de análisis de voz avanzados, la transcripción de más del 80 % de las llamadas grabadas para analizar tendencias emergentes, identificar áreas de oportunidad y identificar las inquietudes de los clientes.
  • En junio de 2022, Aural Analytics, Inc. se asoció con Koneksa para fortalecer su plataforma y capacidades de investigación utilizando Aural Analytics’ tecnología, Speech Vitals. Esta asociación fortaleció el alcance de Aural Analytics en todo el ecosistema de investigación y avanzó en su misión de desarrollar análisis del habla de grado clínico.
  • En enero de 2021, Pegasystems anunció la adquisición de Qurious.io, una nube- Análisis de voz en tiempo real basado en Esta adquisición ayudó a Pegasystems a agregar capacidades a su cartera de software.
  • En diciembre de 2020, RingCentral anunció la adquisición de la startup de análisis de voz con IA DeepAffects para llevar el análisis de voz con IA a su centro de contacto y comunicaciones unificadas.< /span>

Report Coverage
Report Coverage

Revenue forecast, Company Analysis, Industry landscape, Growth factors, and Trends

Segment Covered
Segment Covered

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to segments covered.

Regional Scope
Regional Scope

North America, Europe, Asia Pacific, Middle East & Africa, South & Central America

Country Scope
Country Scope

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to country scope.

The List of Companies

1. Almawave
2. Avaya Inc
3. Calabrio
4. CallMiner
5. Genesys
6. Marchex, Inc.
7. NICE Systems
8. Verint Systems Inc.
9. VoiceBase, Inc.
10. ZOOM International

The Insight Partners performs research in 4 major stages: Data Collection & Secondary Research, Primary Research, Data Analysis and Data Triangulation & Final Review.

  1. Data Collection and Secondary Research:

As a market research and consulting firm operating from a decade, we have published and advised several client across the globe. First step for any study will start with an assessment of currently available data and insights from existing reports. Further, historical and current market information is collected from Investor Presentations, Annual Reports, SEC Filings, etc., and other information related to company’s performance and market positioning are gathered from Paid Databases (Factiva, Hoovers, and Reuters) and various other publications available in public domain.

Several associations trade associates, technical forums, institutes, societies and organization are accessed to gain technical as well as market related insights through their publications such as research papers, blogs and press releases related to the studies are referred to get cues about the market. Further, white papers, journals, magazines, and other news articles published in last 3 years are scrutinized and analyzed to understand the current market trends.

  1. Primary Research:

The primarily interview analysis comprise of data obtained from industry participants interview and answers to survey questions gathered by in-house primary team.

For primary research, interviews are conducted with industry experts/CEOs/Marketing Managers/VPs/Subject Matter Experts from both demand and supply side to get a 360-degree view of the market. The primary team conducts several interviews based on the complexity of the markets to understand the various market trends and dynamics which makes research more credible and precise.

A typical research interview fulfils the following functions:

  • Provides first-hand information on the market size, market trends, growth trends, competitive landscape, and outlook
  • Validates and strengthens in-house secondary research findings
  • Develops the analysis team’s expertise and market understanding

Primary research involves email interactions and telephone interviews for each market, category, segment, and sub-segment across geographies. The participants who typically take part in such a process include, but are not limited to:

  • Industry participants: VPs, business development managers, market intelligence managers and national sales managers
  • Outside experts: Valuation experts, research analysts and key opinion leaders specializing in the electronics and semiconductor industry.

Below is the breakup of our primary respondents by company, designation, and region:

Research Methodology

Once we receive the confirmation from primary research sources or primary respondents, we finalize the base year market estimation and forecast the data as per the macroeconomic and microeconomic factors assessed during data collection.

  1. Data Analysis:

Once data is validated through both secondary as well as primary respondents, we finalize the market estimations by hypothesis formulation and factor analysis at regional and country level.

  • Macro-Economic Factor Analysis:

We analyse macroeconomic indicators such the gross domestic product (GDP), increase in the demand for goods and services across industries, technological advancement, regional economic growth, governmental policies, the influence of COVID-19, PEST analysis, and other aspects. This analysis aids in setting benchmarks for various nations/regions and approximating market splits. Additionally, the general trend of the aforementioned components aid in determining the market's development possibilities.

  • Country Level Data:

Various factors that are especially aligned to the country are taken into account to determine the market size for a certain area and country, including the presence of vendors, such as headquarters and offices, the country's GDP, demand patterns, and industry growth. To comprehend the market dynamics for the nation, a number of growth variables, inhibitors, application areas, and current market trends are researched. The aforementioned elements aid in determining the country's overall market's growth potential.

  • Company Profile:

The “Table of Contents” is formulated by listing and analyzing more than 25 - 30 companies operating in the market ecosystem across geographies. However, we profile only 10 companies as a standard practice in our syndicate reports. These 10 companies comprise leading, emerging, and regional players. Nonetheless, our analysis is not restricted to the 10 listed companies, we also analyze other companies present in the market to develop a holistic view and understand the prevailing trends. The “Company Profiles” section in the report covers key facts, business description, products & services, financial information, SWOT analysis, and key developments. The financial information presented is extracted from the annual reports and official documents of the publicly listed companies. Upon collecting the information for the sections of respective companies, we verify them via various primary sources and then compile the data in respective company profiles. The company level information helps us in deriving the base number as well as in forecasting the market size.

  • Developing Base Number:

Aggregation of sales statistics (2020-2022) and macro-economic factor, and other secondary and primary research insights are utilized to arrive at base number and related market shares for 2022. The data gaps are identified in this step and relevant market data is analyzed, collected from paid primary interviews or databases. On finalizing the base year market size, forecasts are developed on the basis of macro-economic, industry and market growth factors and company level analysis.

  1. Data Triangulation and Final Review:

The market findings and base year market size calculations are validated from supply as well as demand side. Demand side validations are based on macro-economic factor analysis and benchmarks for respective regions and countries. In case of supply side validations, revenues of major companies are estimated (in case not available) based on industry benchmark, approximate number of employees, product portfolio, and primary interviews revenues are gathered. Further revenue from target product/service segment is assessed to avoid overshooting of market statistics. In case of heavy deviations between supply and demand side values, all thes steps are repeated to achieve synchronization.

We follow an iterative model, wherein we share our research findings with Subject Matter Experts (SME’s) and Key Opinion Leaders (KOLs) until consensus view of the market is not formulated – this model negates any drastic deviation in the opinions of experts. Only validated and universally acceptable research findings are quoted in our reports.

We have important check points that we use to validate our research findings – which we call – data triangulation, where we validate the information, we generate from secondary sources with primary interviews and then we re-validate with our internal data bases and Subject matter experts. This comprehensive model enables us to deliver high quality, reliable data in shortest possible time.

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