Asia Pacific Virtual Queue Management System Market Growth Drivers and Forecast by 2028

Historic Data: 2019-2020 | Base Year: 2021 | Forecast Period: 2022-2028

Asia Pacific Virtual Queue Management System Market Forecast to 2028 - COVID-19 Impact and Regional Analysis By Component (Solution and Services), Platform (Web-Based, Kiosk Based, and Mobile Based), Organization Size (Small and Medium Enterprises and Large Enterprises), and End-User (Retail, Hospitals and Clinic, Airports, Museums and Libraries, and Others)

Report Date : Oct 2021
Report Code : TIPRE00025097

Category : Technology, Media and Telecommunications
Status : Published

Available Report Formats :
No. of Pages : 114

Page Updated: Oct 2021

Analysis Strategic Insights Market Drivers Regional Insights Report Scope Recent Developments FAQs

The virtual queue management system market in APAC is expected to grow from US$ 67.20 million in 2021 to US$ 118.26 million by 2028; it is estimated to grow at a CAGR of 8.4% from 2021 to 2028.

Australia, China, India, Japan, and South Korea are major economies in APAC. The virtual queue management system market is presently dominated by large enterprise customers across various countries. Complex operations, high operational costs, prevailing trend of real-time work, and fast adoption of advanced solutions are among the key reasons driving the demand for virtual queue management solutions and services across large enterprises. Although large enterprises are in the forefront of digital transformation to improve operations, SMEs are also witnessing huge growth in the adoption of advanced technology solutions such as virtual queue management system by replacing traditional queue management solutions. With the growing popularity of cloud-based virtual queue management system, SMEs are increasing investment in such solutions, thereby offering a huge growth opportunity for the market players operating in the market. Likewise, the growing trend of digital transformation to improve business processes by analyzing the data, enhancing productivity, and reducing costs will further boost the adoption of virtual queue management solutions and services among SMEs. This, in turn, will provide growth opportunities to the Asia Pacific Virtual Queue Management System market players during the forecast period.

Asia-Pacific constitutes the world’s two most populated countries that are also hubs for manufacturing – India and China. China virtually imposed strict lockdown and social isolation, which almost halted the manufacturing and production for several weeks. Moreover, the country also suspended the import as well as export of critical raw materials and components, which disrupted the global supply chains in early 2020. India also imposed a nationwide lockdown to keep a check on the growing COVID-19 cases across the country. As a result, lockdown, and disruption of industrial activities across China and India contributed to the disruption of supply chain of various raw material and goods. However, these countries had to permit the manufacturing of a few essential goods. However, growing technology breakthroughs and the introduction of smart queue management systems are promoting their adoption in hospitals, BFSI institutions, retail outlets, and other locations. However, healthcare institutions, airlines, and government offices, among other places, continue to experience long lines on a regular basis, fueling demand for virtual queue systems. However, APAC has seen significant increase in usage of Queue management technology. For instance, In India, the vaccination drive is conducted with the use of virtual slot booking and queuing in order to adhere to social distancing norms and increase effectiveness. Q-nomy Inc., Seehash Softwares Pvt. Ltd., Wavetec, XIPHIAS Software Technologies Pvt. Ltd., Aurionpro Solutions Limited, and Advantech Co. Ltd., are among a few players operating in the Asia-Pacific queue management system market.

With the new features and technologies, vendors can attract new customers and expand their footprints in emerging markets. This factor is likely to drive the virtual queue management system market. The APAC virtual queue management system market is expected to grow at a good CAGR during the forecast period.
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APAC Virtual Queue Management System Market Segmentation

APAC Virtual Queue Management System Market – By Component

Solution
Services

APAC Virtual Queue Management System Market – By Platform

Web-Based
Kiosk Based
Mobile Based

APAC Virtual Queue Management System Market – By Organization Size

Small and Medium Enterprises
Large Enterprises

APAC Virtual Queue Management System Market – By End-User

Retail
Hospitals and Clinic
Airports
Museums and Libraries
Others

APAC Virtual Queue Management System Market- By Country

Australia
China
India
Japan
South Korea
Rest of APAC

APAC Virtual Queue Management System Market-Companies Mentioned

accesso Technology Group, plc
Advantech Co. Ltd.
AKIS Technologies
eGlobe IT Solutions
Hague Australia
Ombori
Queue-it

Asia Pacific Virtual Queue Management System Report Scope

Report Attribute	Details
Market size in 2021	US$ 67.20 Million
Market Size by 2028	US$ 118.26 Million
Global CAGR (2021 - 2028)	8.4%
Historical Data	2019-2020
Forecast period	2022-2028
Segments Covered	By Component Solution Services By Platform Web-Based Kiosk Based Mobile Based By Organization Size Small and Medium Enterprises and Large Enterprises By End-User Retail Hospitals and Clinic Airports Museums and Libraries
Regions and Countries Covered	Asia-Pacific China India Japan Australia Rest of Asia-Pacific
Market leaders and key company profiles	accesso Technology Group, plc Advantech Co. Ltd. AKIS Technologies eGlobe IT Solutions Hague Australia Ombori Queue-it

Research Manager

Ankita Mittal

Manager,
Market Research & Consulting

Ankita is a dynamic market research and consulting professional with over 8 years of experience across the technology, media, ICT, and electronics & semiconductor sectors. She has successfully led and delivered 100+ consulting and research assignments for global clients such as Microsoft, Oracle, NEC Corporation, SAP, KPMG, and Expeditors International. Her core competencies include market assessment, data analysis, forecasting, strategy formulation, competitive intelligence, and report writing.

Ankita is adept at handling complete project cycles—from pre-sales proposal design and client discussions to post-sales delivery of actionable insights. She is skilled in managing cross-functional teams, structuring complex research modules, and aligning solutions with client-specific business goals. Her excellent communication, leadership, and presentation abilities have enabled her to consistently deliver value-driven outcomes in fast-paced and evolving market environments.

What are the Asia Pacific Virtual Queue Management System Market report deliverables?

Historical Analysis (2 Years), Base Year, Forecast (7 Years) with CAGR
PEST and SWOT Analysis
Market Size Value / Volume - Global, Regional, Country
Industry and Competitive Landscape
Excel Dataset

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