Crew Management System Market Analysis Report - Share & Forecast 2030

Crew Management System Market Size and Forecasts (2020 - 2030), Global and Regional Share, Trends, and Growth Opportunity Analysis by Component (Software and Services), Deployment (On-Cloud and Server-Based), Airline Type (Passenger Airlines and Cargo & Defense Airlines), and Application (Crew Operations and Crew Training)

Publication Month : Aug 2023

  • Report Code : TIPRE00008015
  • Category : Technology, Media and Telecommunications
  • Status : Published
  • No. of Pages : 189
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[Research Report] The crew management system market size is expected to grow from US$ 1,109.38 million in 2022 to US$ 2,230.95 million by 2030; it is estimated to record a CAGR of 9.1% from 2022 to 2030.

Analyst Perspective

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With more than 20,000 flights a day and ~500 million passengers flying every year, Europe has the world’s busiest airspace. The European airline industry remains the second largest across the world as the region owns a few largest and busiest airports, including Heathrow Airport, Charles de Gaulle Airport, Frankfurt Airport, and Royal Amsterdam Airport Schiphol. Also, Lufthansa, Ryanair, IAG, easyJet, and Air France-KLM are among the prominent airline companies operating in Europe, and these airlines are among the leading contributors to the global crew management system market

Crew Management System Market Overview

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A crew management system is a software tool that helps airlines manage their crew members, including pilots and cabin crew. Crew management system software automates and streamlines tasks such as scheduling, duty rosters, follow-ups, and training. Crew management systems can consider crew availability, flight restrictions, rest periods, and qualifications to create optimized crew schedules that meet safety and operating standards. Crew management systems can improve the efficiency and productivity of crews while maintaining high safety and effective customer service. Thus, the demand for crew management systems is growing across the globe.

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Crew Management System Market: Strategic Insights

crew-management-system-market
Market Size Value inUS$ 1,109.38 million in 2022
Market Size Value byUS$ 2,230.95 million by 2030
Growth rateCAGR of 9.1% from 2022 to 2030
Forecast Period2022-2030
Base Year2022
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Crew Management System Market Driver

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Mandate of Compliance with Regulatory Standards Propels Crew Management System Market Growth

The top priority of airlines and other air transportation companies is to ensure compliance with their operating regulations. Crew scheduling is a crucial part of the regulatory compliance process owing to complex rules and regulations in place to govern crew members' flight time, rest limits, and duty. Crew scheduling software plays a critical role in ensuring compliance with these laws, thereby reducing the risk of violations and associated penalties. The need for compliance with regulatory specifications such as Flight and Duty Time Limitations (FTL), training schedules, and qualification criteria drives the use of crew management systems and propel the growth of the crew management system market.

In January 2012, the European Aviation Safety Agency (EASA) issued its Comments Response Document (CRD) on its original Notice of Proposed Amendment (NPA) 2010–2014 to update and harmonize the existing FTL rules based on scientific and medical evidence. Flight operators need to conduct initial and recurrent fatigue management training of crew members, employees responsible for preparing and maintaining crew rosters, and concerned management personnel. This training should follow a training program described in the operations manual. The training syllabus should cover the possible causes and effects of fatigue along with fatigue countermeasures. Crew management systems help manage crew scheduling, certification tracking, rest hour compliance, and other crucial aspects, leading to increased efficiency, reduced risks, and improved operational performance. As aerospace authorities in different countries continuously update regulations, the demand for sophisticated crew management systems that can adapt to and ensure compliance with updates is growing. Therefore, airlines and transportation companies can reduce the risk of violations and associated penalties by investing in crew management systems, which propels the growth of the crew management system market.

Crew Management System Market Segmental Analysis

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The crew management system market is segmented on the basis of component, deployment type, airline type, and applications. The crew management system market, based on component, is bifurcated into software and services. In terms of deployment type, the crew management system market is divided into on-cloud and server-based. Based on airline type, the crew management system market is bifurcated into passenger airlines and cargo & defense airlines. In terms of application, the crew management system market is bifurcated into crew operations and crew training.

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Based on component, the crew management system market is bifurcated into software and services. Software developed by crew management system market players provide benefits such as tracking crew members, allowing crew members' performance to be assessed, and helping them improve for better productivity. Crew management software can also generate insights and analyze data, helping the airline industry make informed decisions for continuous improvement. Crew management services help airlines manage their crew schedules and rotations, ensure compliance with regulations, and improve operational efficiency. Crew management services help improve communication and collaboration between the airline industry and crew staff. It helps resolve the problem quickly. Various airline services are using crew management systems for improvement. In May 2019, Boeing Co partnered with Etihad Airways to provide the airline with multiple crew management solutions. These solutions will help Etihad to optimize its crew planning, improve crew satisfaction, and reduce costs. The solutions include crew pairing, rostering, and fatigue risk management. They are powered by Boeing AnalytX, which provides airlines with advanced optimization and analysis capabilities.

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Crew Management System Market Regional Analysis:

The North America crew management system market was valued at US$ 319.09 million in 2022 and is projected to reach US$ 629.57 million by 2030; it is expected to grow at a CAGR of 8.9% from 2022 to 2030. The North America crew management system market is segmented into the US, Canada, and Mexico. North America is a prime contributor to the growth of the global airline industry. The airline industry in the region is expected to experience a drop in its profitability in the coming years due to persistent cost pressure; however, it can also continue to generate relatively high profits in the coming years due to a continuous rise in air traffic across the world. North America reported a 51.6% increase in air traffic in March 2023 compared to 2022. The capacity of carrying passengers surged by 34.0% during the same period, which can be attributed to its focus on adopting crew management solutions in airline operations and propelling the growth of the crew management system market.

Airlines need to efficiently manage their crew resources to control costs and maintain a competitive edge. Crew management systems can analyze historical data, crew availability, and anticipated demand to optimize crew utilization and minimize unnecessary expenses. Alaska Airlines and JetBlue Airways are among those that have benefited from such systems to optimize their crew resources. Crew management systems facilitate real-time communications between airline management teams and crew members. This enables swift dissemination of important updates, such as flight changes, weather alerts, and operational decisions, ensuring seamless coordination. Allegiant Air and Spirit Airlines are other examples of carriers that have been harnessing crew management systems for performance monitoring and subsequent improvements. Such product improvements are increasing the demand for crew management systems.

Crew Management System Market Key Player Analysis

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A few key crew management system market players operating in the market include AIMS INTL DWC LLC, Airbus SE, ARCOS LLC, CAE Inc, Hitit Computer Services Ltd Co, IBS Software Pvt Ltd, Laminaar Aviation Infotech Pte Ltd, Lufthansa Systems GmbH & Co KG, PDC A/S, and The Boeing Co.

Recent Developments

Inorganic and organic strategies such as mergers and acquisitions are highly adopted by companies in the crew management system market. A few recent key crew management system market developments are listed below:

  • In May 2023, IBS Software, a Singapore-based provider of Software-as-a-Service (SaaS) solutions to the global travel & logistics industry, received an investment of approximately US$ 450 million. The company intends to use the funds to expand operations and its business reach across the globe.
  • In January 2023, Rosterize Inc and FL3XX GmbH announced a new partnership to transform private air charter operations through AI-assisted crew planning. The integration was designed to address the challenges faced by FL3XX's business aviation customers, including cost-effective operations and talent management.
  • In October 2022, Icelandic company CrewApp and Airbus’s NAVBLUE teamed up to offer a native mobile application for Crew. The app, integrated with NAVBLUE’s N-Ops & Crew (N-OC), will contribute to N-OC mobile ease of use, allowing crew members to check roster activity and flight information, among others. It also contains push notifications and chat functions, so crew members can easily access information on their cellphone.
Report Coverage
Report Coverage

Revenue forecast, Company Analysis, Industry landscape, Growth factors, and Trends

Segment Covered
Segment Covered

Component, Deployment, Airline Type, and Application

Regional Scope
Regional Scope

North America, Europe, Asia Pacific, Middle East & Africa, South & Central America

Country Scope
Country Scope

This text is related
to country scope.

Frequently Asked Questions


What will be the global market size for crew management system market by 2030?

The crew management system market is expected to reach US$ 2,230.95 Mn by 2030.

What is the estimated global market size for the global crew management system market in 2021?

The global crew management system market was estimated to be USD 1,109.38 Mn million in 2022 and is expected to grow at a CAGR of 9.1 %, during the forecast period 2022 - 2030.

What are the future trends of the global crew management system market?

The growing use of cloud-based software, rise of smart airports, advanced technology integration are the future trends for the global crew management system market

What are the driving factors impacting the global crew management system market?

The mandate of compliance with regulatory standards, rapid growth of aviation industry, increased demand for efficient crew management solutions are the major factors that propel the crew management system market growth.

Which is the leading deployment segment in the global crew management system market?

The server-based segment led the crew management system market with a significant share in 2022 and it is also expected to grow with the highest CAGR.

Which are the key players holding the major market share of global crew management system market?

The key players, holding majority shares, in crew management system market includes The Boeing Co, CAE Inc, Airbus SE, Lufthansa Systems GmbH & Co KG and IBS Software Pvt Ltd.

Which is the fastest growing regional market?

APAC is anticipated to grow with the highest CAGR over the forecast period.

The List of Companies - Crew Management System Market

  1. AIMS INTL DWC LLC
  2. Airbus SE
  3.  ARCOS LLC
  4. CAE Inc
  5.  Hitit Computer Services Ltd Co
  6.  IBS Software Pvt Ltd
  7.  Laminaar Aviation Infotech Pte Ltd
  8.  Lufthansa Systems GmbH & Co KG
  9.  PDC A/S
  10. The Boeing Co

The Insight Partners performs research in 4 major stages: Data Collection & Secondary Research, Primary Research, Data Analysis and Data Triangulation & Final Review.

  1. Data Collection and Secondary Research:

As a market research and consulting firm operating from a decade, we have published many reports and advised several clients across the globe. First step for any study will start with an assessment of currently available data and insights from existing reports. Further, historical and current market information is collected from Investor Presentations, Annual Reports, SEC Filings, etc., and other information related to company’s performance and market positioning are gathered from Paid Databases (Factiva, Hoovers, and Reuters) and various other publications available in public domain.

Several associations trade associates, technical forums, institutes, societies and organizations are accessed to gain technical as well as market related insights through their publications such as research papers, blogs and press releases related to the studies are referred to get cues about the market. Further, white papers, journals, magazines, and other news articles published in the last 3 years are scrutinized and analyzed to understand the current market trends.

  1. Primary Research:

The primarily interview analysis comprise of data obtained from industry participants interview and answers to survey questions gathered by in-house primary team.

For primary research, interviews are conducted with industry experts/CEOs/Marketing Managers/Sales Managers/VPs/Subject Matter Experts from both demand and supply side to get a 360-degree view of the market. The primary team conducts several interviews based on the complexity of the markets to understand the various market trends and dynamics which makes research more credible and precise.

A typical research interview fulfils the following functions:

  • Provides first-hand information on the market size, market trends, growth trends, competitive landscape, and outlook
  • Validates and strengthens in-house secondary research findings
  • Develops the analysis team’s expertise and market understanding

Primary research involves email interactions and telephone interviews for each market, category, segment, and sub-segment across geographies. The participants who typically take part in such a process include, but are not limited to:

  • Industry participants: VPs, business development managers, market intelligence managers and national sales managers
  • Outside experts: Valuation experts, research analysts and key opinion leaders specializing in the electronics and semiconductor industry.

Below is the breakup of our primary respondents by company, designation, and region:

Research Methodology

Once we receive the confirmation from primary research sources or primary respondents, we finalize the base year market estimation and forecast the data as per the macroeconomic and microeconomic factors assessed during data collection.

  1. Data Analysis:

Once data is validated through both secondary as well as primary respondents, we finalize the market estimations by hypothesis formulation and factor analysis at regional and country level.

  • 3.1 Macro-Economic Factor Analysis:

We analyse macroeconomic indicators such the gross domestic product (GDP), increase in the demand for goods and services across industries, technological advancement, regional economic growth, governmental policies, the influence of COVID-19, PEST analysis, and other aspects. This analysis aids in setting benchmarks for various nations/regions and approximating market splits. Additionally, the general trend of the aforementioned components aid in determining the market's development possibilities.

  • 3.2 Country Level Data:

Various factors that are especially aligned to the country are taken into account to determine the market size for a certain area and country, including the presence of vendors, such as headquarters and offices, the country's GDP, demand patterns, and industry growth. To comprehend the market dynamics for the nation, a number of growth variables, inhibitors, application areas, and current market trends are researched. The aforementioned elements aid in determining the country's overall market's growth potential.

  • 3.3 Company Profile:

The “Table of Contents” is formulated by listing and analyzing more than 25 - 30 companies operating in the market ecosystem across geographies. However, we profile only 10 companies as a standard practice in our syndicate reports. These 10 companies comprise leading, emerging, and regional players. Nonetheless, our analysis is not restricted to the 10 listed companies, we also analyze other companies present in the market to develop a holistic view and understand the prevailing trends. The “Company Profiles” section in the report covers key facts, business description, products & services, financial information, SWOT analysis, and key developments. The financial information presented is extracted from the annual reports and official documents of the publicly listed companies. Upon collecting the information for the sections of respective companies, we verify them via various primary sources and then compile the data in respective company profiles. The company level information helps us in deriving the base number as well as in forecasting the market size.

  • 3.4 Developing Base Number:

Aggregation of sales statistics (2020-2022) and macro-economic factor, and other secondary and primary research insights are utilized to arrive at base number and related market shares for 2022. The data gaps are identified in this step and relevant market data is analyzed, collected from paid primary interviews or databases. On finalizing the base year market size, forecasts are developed on the basis of macro-economic, industry and market growth factors and company level analysis.

  1. Data Triangulation and Final Review:

The market findings and base year market size calculations are validated from supply as well as demand side. Demand side validations are based on macro-economic factor analysis and benchmarks for respective regions and countries. In case of supply side validations, revenues of major companies are estimated (in case not available) based on industry benchmark, approximate number of employees, product portfolio, and primary interviews revenues are gathered. Further revenue from target product/service segment is assessed to avoid overshooting of market statistics. In case of heavy deviations between supply and demand side values, all thes steps are repeated to achieve synchronization.

We follow an iterative model, wherein we share our research findings with Subject Matter Experts (SME’s) and Key Opinion Leaders (KOLs) until consensus view of the market is not formulated – this model negates any drastic deviation in the opinions of experts. Only validated and universally acceptable research findings are quoted in our reports.

We have important check points that we use to validate our research findings – which we call – data triangulation, where we validate the information, we generate from secondary sources with primary interviews and then we re-validate with our internal data bases and Subject matter experts. This comprehensive model enables us to deliver high quality, reliable data in shortest possible time.

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