Healthcare BPO Market 2025 by Types, Application, Technology, Opportunities, End Users and Regions | The Insight Partners

Healthcare BPO Market to 2025 - Global Analysis and Forecasts By Service (Claims Administration, Billing, Member Management, Provider Management, Fraud Management Services, and Others); Provider Service (Medical Billing, Medical Coding, Finance & Accounts, and Others); Pharmaceutical Service (Research & Development, Manufacturing, Sales & Marketing, Supply Chain & Logistics, and Others) and Geography

Report Code: TIPTE100000461 | No. of Pages: 150 | Category: Healthcare IT | Status: Upcoming
The healthcare providers go through various challenges in the industry for the administration of the data for patients and professionals. Managing the data becomes tedious for the operators for payments, bill, reimbursement and salary for patients and employee of the organizations. Healthcare BPO enables the provider with customized solutions that help to reduce the complexity of the tedious works. Healthcare BPO services offers services with the resource allocation, increases effectives of the provider and also improve the financial performance of the healthcare organization.

Healthcare BPO market is expected to increase significantly in the coming years, owing to the driving factors such as, adoption of the digital technologies for data management, adoption of the digital technologies for the transfer of diagnosis and increase in the funding from government for improving healthcare infrastructure. There are wide opportunities to develop technologies to reduce the high cost of the installation for healthcare BPO services and solutions. Thus, the factors are likely to propel the Healthcare BPO market in the forecasted period.

The "Global Healthcare BPO Market Analysis to 2025" is a specialized and in-depth study of the medical device industry with a focus on the global market trend. The report aims to provide an overview of global healthcare BPO market with detailed market segmentation by payer service, provider service, pharmaceutical service and geography. The global healthcare BPO market is expected to witness high growth during the forecast period. The report provides key statistics on the market status of the leading market players and offers key trends and opportunities in the market.

The global healthcare BPO market is segmented on the basis of payer service, provider service and pharmaceutical service. On the basis of the payer service the segment is classified claims administration, billing, member management, provider management, fraud management services, and others. The provider service segment is further segmented as medical billing, medical coding, finance & accounts, and others. Likewise, the pharmaceutical service is segmented as research & development, manufacturing, sales & marketing, supply chain & logistics, and others.

The healthcare BPO market report provides a detailed overview of the industry including both qualitative and quantitative information. It provides overview and forecast of the global healthcare BPO market based on payer service, provider service and pharmaceutical service. It also provides market size and forecast till 2025 for overall healthcare BPO market with respect to five major regions, namely; North America, Europe, Asia-Pacific (APAC), Middle East and Africa (MEA) and South & Central America. The healthcare BPO market by each region is later sub-segmented by respective countries and segments. The report covers analysis and forecast of 13 counties globally along with current trend and opportunities prevailing in the region

North America is anticipated to dominate the largest market share for the healthcare BPO market followed by Europe. The market is driven due to the use of the digital technology for data management and data transfer. The technological advancement for the information technology is more and well established. Asia Pacific is the fastest growing due to the modernized infrastructure and adopting advanced techniques for healthcare. In addition, the increase in the information technology industry is developing services and solutions for the healthcare industry. Therefore, the healthcare BPO market is likely to propel in the coming future.

The healthcare BPO market report analyzes factors affecting market from both demand and supply side and further evaluates market dynamics effecting the market during the forecast period i.e., drivers, restraints, opportunities, and future trend. The report also provides exhaustive PEST analysis for all five regions namely; North America, Europe, APAC, MEA and South & Central America after evaluating political, economic, social and technological factors effecting the market in these regions.

The healthcare BPO market report also includes the profiles of healthcare BPO services and solution companies along with their SWOT analysis and market strategies. In addition, the report focuses on leading industry players with information such as company profiles, products and services offered, financial information of last 3 years, key development in past five years. Some of the key players influencing the healthcare BPO market are WNS Solutions, HCL Technologies, Invensis Technologies Pvt. Ltd, Accenture Plc., Cognizant Technology Solutions, Infosys BPO Ltd., Tata Consultancy Services, IBM Corporation, Genpact Limited, and Xerox Corporation.
1. INTRODUCTION
1.1. SCOPE OF STUDY
1.2. THE INSIGHT PARTNERS RESEARCH REPORT GUIDANCE
2. KEY TAKEAWAYS
3. HEALTHCARE BPO MARKET LANDSCAPE
3.1. MARKET SEGMENTATION
3.1.1. Healthcare BPO Market - By Payer Service
3.1.2. Healthcare BPO Market - By Provider Service
3.1.3. Healthcare BPO Market - By Pharmaceutical Service
3.1.4. Healthcare BPO Market - By Region
3.1.4.1. By Country
3.2. PEST ANALYSIS
3.2.1. North America - PEST Analysis
3.2.2. Europe - PEST Analysis
3.2.3. Asia Pacific - PEST Analysis
3.2.4. Middle East and Africa - PEST Analysis
3.2.5. South and Central America - PEST Analysis
4. HEALTHCARE BPO MARKET - KEY INDUSTRY DYNAMICS
4.1. KEY MARKET DRIVERS
4.2. KEY MARKET RESTRAINTS
4.3. KEY MARKET OPPORTUNITIES
4.4. FUTURE TRENDS
4.5. IMPACT ANALYSIS
5. HEALTHCARE BPO MARKET - GLOBAL ANALYSIS
5.1. GLOBAL HEALTHCARE BPO MARKET OVERVIEW
5.2. GLOBAL HEALTHCARE BPO MARKET REVENUE FORECASTS AND ANALYSIS (US$ MN)
5.3. MARKET POSITIONING/MARKET SHARE
5.4. PERFORMANCE OF KEY PLAYERS
5.5. EXPERT OPINIONS
6. HEALTHCARE BPO MARKET REVENUE AND FORECASTS TO 2025 - PAYER SERVICE (US$ MN)
6.1. OVERVIEW
6.2. PAYER SERVICE MARKET FORECASTS AND ANALYSIS
6.3. CLAIMS ADMINISTRATION MARKET
6.3.1. Overview
6.3.2. Claims Administration Market Revenue Forecasts and Analysis (US$ Mn)
6.4. BILLING MARKET
6.4.1. Overview
6.4.2. Billing Market Revenue Forecasts and Analysis (US$ Mn)
6.5. MEMBER MANAGEMENT MARKET
6.5.1. Overview
6.5.2. Member Management Market Revenue Forecasts and Analysis (US$ Mn)
6.6. PROVIDER MANAGEMENT MARKET
6.6.1. Overview
6.6.2. Provider Management Market Revenue Forecasts and Analysis (US$ Mn)
6.7. FRAUD MANAGEMENT MARKET
6.7.1. Overview
6.7.2. Fraud Management Market Revenue Forecasts and Analysis (US$ Mn)
6.8. OTHERS MARKET
6.8.1. Overview
6.8.2. Others Market Revenue Forecasts and Analysis (US$ Mn)
7. HEALTHCARE BPO MARKET REVENUE AND FORECASTS TO 2025 - PROVIDER SERVICE (US$ MN)
7.1. OVERVIEW
7.2. PROVIDER SERVICE MARKET FORECASTS AND ANALYSIS
7.3. MEDICAL BILLING MARKET
7.3.1. Overview
7.3.2. Medical Billing Market Revenue Forecasts and Analysis (US$ Mn)

7.4. MEDICAL CODING MARKET
7.4.1. Overview
7.4.2. Medical Coding Market Revenue Forecasts and Analysis (US$ Mn)
7.5. FINANCE & ACOUNTS MARKET
7.5.1. Overview
7.5.2. Finance & Accounts Market Revenue Forecasts and Analysis (US$ Mn)
7.6. OTHERS MARKET
7.6.1. Overview
7.6.2. Others Market Revenue Forecasts and Analysis (US$ Mn)
8. HEALTHCARE BPO MARKET REVENUE AND FORECASTS TO 2025 - PHARMACEUTICAL SERVICE (US$ MN)
8.1. OVERVIEW
8.2. PHARMACEUTICAL SERVICE MARKET FORECASTS AND ANALYSIS
8.3. RESEARCH & DEVELOPMENT MARKET
8.3.1. Overview
8.3.2. Research & Development Market Revenue Forecasts and Analysis (US$ Mn)
8.4. MANUFACTURING MARKET
8.4.1. Overview
8.4.2. Manufacturing Market Revenue Forecasts and Analysis (US$ Mn)
8.5. SALES & MARKETING MARKET
8.5.1. Overview
8.5.2. Sales & Marketing Market Revenue Forecasts and Analysis (US$ Mn)
8.6. SUPPLY CHAIN & LOGISTICS MARKET
8.6.1. Overview
8.6.2. Supply Chain & Logistics Market Revenue Forecasts and Analysis (US$ Mn)
8.7. OTHERS MARKET
8.7.1. Overview
8.7.2. Others Market Revenue Forecasts and Analysis (US$ Mn)

9. NORTH AMERICA HEALTHCARE BPO MARKET REVENUE AND FORECASTS TO 2025 - COUNTRY ANALYSIS
9.1. NORTH AMERICA HEALTHCARE BPO MARKET OVERVIEW
9.2. NORTH AMERICA HEALTHCARE BPO MARKET REVENUE FORECASTS AND ANALYSIS (US$ MN)
9.3. NORTH AMERICA HEALTHCARE BPO MARKET FORECASTS AND ANALYSIS - BY PAYER SERVICE (US$ MN)
9.4. NORTH AMERICA HEALTHCARE BPO MARKET FORECASTS AND ANALYSIS - BY PROVIDER SERVICE (US$ MN)
9.5. NORTH AMERICA HEALTHCARE BPO MARKET FORECASTS AND ANALYSIS - BY PHARMACEUTICAL SERVICE (US$ MN)
9.6. NORTH AMERICA HEALTHCARE BPO MARKET FORECASTS AND ANALYSIS - BY COUNTRY
9.7. US MARKET OVERVIEW
9.7.1. US Healthcare BPO Market Revenue Forecasts and Analysis-By Payer Service (US$ Mn)
9.7.2. US Healthcare BPO Market Revenue Forecasts and Analysis- By Provider Service (US$ Mn)
9.7.3. US Healthcare BPO Market Revenue Forecasts and Analysis-By Pharmaceutical Service (US$ Mn)
9.8. CANADA MARKET OVERVIEW
9.8.1. Canada Healthcare BPO Market Revenue Forecasts and Analysis-By Payer Service (US$ Mn)
9.8.2. Canada Healthcare BPO Market Revenue Forecasts and Analysis- By Provider Service (US$ Mn)
9.8.3. Canada Healthcare BPO Market Revenue Forecasts and Analysis-By Pharmaceutical Service (US$ Mn)
9.9. MEXICO MARKET OVERVIEW
9.9.1. Mexico Healthcare BPO Market Revenue Forecasts and Analysis-By Payer Service (US$ Mn)
9.9.2. Mexico Healthcare BPO Market Revenue Forecasts and Analysis- By Provider Service (US$ Mn)
9.9.3. Mexico Healthcare BPO Market Revenue Forecasts and Analysis-By Pharmaceutical Service (US$ Mn)
10. EUROPE HEALTHCARE BPO MARKET REVENUE AND FORECASTS TO 2025 - COUNTRY ANALYSIS
10.1. EUROPE HEALTHCARE BPO MARKET OVERVIEW
10.2. EUROPE HEALTHCARE BPO MARKET REVENUE FORECASTS AND ANALYSIS (US$ MN)
10.3. EUROPE HEALTHCARE BPO MARKET FORECASTS AND ANALYSIS - BY PAYER SERVICE (US$ MN)
10.4. EUROPE HEALTHCARE BPO MARKET FORECASTS AND ANALYSIS - BY PROVIDER SERVICE (US$ MN)
10.5. EUROPE HEALTHCARE BPO MARKET FORECASTS AND ANALYSIS - BY PHARMACEUTICAL SERVICE (US$ MN)
10.6. EUROPE HEALTHCARE BPO MARKET FORECASTS AND ANALYSIS - BY COUNTRY
10.7. UK MARKET OVERVIEW
10.7.1. UK Healthcare BPO Market Revenue Forecasts and Analysis-By Payer Service (US$ Mn)
10.7.2. UK Healthcare BPO Market Revenue Forecasts and Analysis- By Provider Service (US$ Mn)
10.7.3. UK Healthcare BPO Market Revenue Forecasts and Analysis-By Pharmaceutical Service (US$ Mn)
10.8. GERMANY MARKET OVERVIEW
10.8.1. Germany Healthcare BPO Market Revenue Forecasts and Analysis-By Payer Service (US$ Mn)
10.8.2. Germany Healthcare BPO Market Revenue Forecasts and Analysis- By Provider Service (US$ Mn)
10.8.3. Germany Healthcare BPO Market Revenue Forecasts and Analysis-By Pharmaceutical Service (US$ Mn)
10.9. FRANCE MARKET OVERVIEW
10.9.1. France Healthcare BPO Market Revenue Forecasts and Analysis-By Payer Service (US$ Mn)
10.9.2. France Healthcare BPO Market Revenue Forecasts and Analysis- By Provider Service (US$ Mn)
10.9.3. France Healthcare BPO Market Revenue Forecasts and Analysis-By Pharmaceutical Service (US$ Mn)
11. ASIA PACIFIC HEALTHCARE BPO MARKET REVENUE AND FORECASTS TO 2025 - COUNTRY ANALYSIS
11.1. ASIA PACIFIC HEALTHCARE BPO MARKET OVERVIEW
11.2. ASIA PACIFIC HEALTHCARE BPO MARKET REVENUE FORECASTS AND ANALYSIS (US$ MN)
11.3. ASIA PACIFIC HEALTHCARE BPO MARKET FORECASTS AND ANALYSIS - BY PAYER SERVICE (US$ MN)
11.4. ASIA PACIFIC HEALTHCARE BPO MARKET FORECASTS AND ANALYSIS - BY PROVIDER SERVICE (US$ MN)
11.5. ASIA PACIFIC HEALTHCARE BPO MARKET FORECASTS AND ANALYSIS - BY PHARMACEUTICAL SERVICE (US$ MN)
11.6. ASIA PACIFIC HEALTHCARE BPO MARKET FORECASTS AND ANALYSIS - BY COUNTRY

11.7. JAPAN MARKET OVERVIEW
11.7.1. Japan Healthcare BPO Market Revenue Forecasts and Analysis-By Payer Service (US$ Mn)
11.7.2. Japan Healthcare BPO Market Revenue Forecasts and Analysis- By Provider Service (US$ Mn)
11.7.3. Japan Healthcare BPO Market Revenue Forecasts and Analysis-By Pharmaceutical Service (US$ Mn)
11.8. CHINA MARKET OVERVIEW
11.8.1. China Healthcare BPO Market Revenue Forecasts and Analysis-By Payer Service (US$ Mn)
11.8.2. China Healthcare BPO Market Revenue Forecasts and Analysis- By Provider Service (US$ Mn)
11.8.3. China Healthcare BPO Market Revenue Forecasts and Analysis-By Pharmaceutical Service (US$ Mn)
11.9. INDIA MARKET OVERVIEW
11.9.1. India Healthcare BPO Market Revenue Forecasts and Analysis-By Payer Service (US$ Mn)
11.9.2. India Healthcare BPO Market Revenue Forecasts and Analysis- By Provider Service (US$ Mn)
11.9.3. India Healthcare BPO Market Revenue Forecasts and Analysis-By Pharmaceutical Service (US$ Mn)
12. MIDDLE EAST AND AFRICA (MEA) HEALTHCARE BPO MARKET REVENUE AND FORECASTS TO 2025 - COUNTRY ANALYSIS
12.1. MIDDLE EAST AND AFRICA (MEA) HEALTHCARE BPO MARKET OVERVIEW
12.2. MIDDLE EAST AND AFRICA (MEA) HEALTHCARE BPO MARKET REVENUE FORECASTS AND ANALYSIS (US$ MN)
12.3. MIDDLE EAST AND AFRICA (MEA) HEALTHCARE BPO MARKET FORECASTS AND ANALYSIS - BY PAYER SERVICE (US$ MN)
12.4. MIDDLE EAST AND AFRICA (MEA) HEALTHCARE BPO MARKET FORECASTS AND ANALYSIS - BY PROVIDER SERVICE (US$ MN)
12.5. MIDDLE EAST AND AFRICA (MEA) HEALTHCARE BPO MARKET FORECASTS AND ANALYSIS - BY PHARMACEUTICAL SERVICE (US$ MN)
12.6. MIDDLE EAST AND AFRICA (MEA) HEALTHCARE BPO MARKET FORECASTS AND ANALYSIS - BY COUNTRY
12.7. UAE MARKET OVERVIEW
12.7.1. UAE Healthcare BPO Market Revenue Forecasts and Analysis-By Payer Service (US$ Mn)
12.7.2. UAE Healthcare BPO Market Revenue Forecasts and Analysis- By Provider Service (US$ Mn)
12.7.3. UAE Healthcare BPO Market Revenue Forecasts and Analysis-By Pharmaceutical Service (US$ Mn)
12.8. SAUDI ARABIA MARKET OVERVIEW
12.8.1. Saudi Arabia Healthcare BPO Market Revenue Forecasts and Analysis-By Payer Service (US$ Mn)
12.8.2. Saudi Arabia Healthcare BPO Market Revenue Forecasts and Analysis- By Provider Service (US$ Mn)
12.8.3. Saudi Arabia Healthcare BPO Market Revenue Forecasts and Analysis-By Pharmaceutical Service (US$ Mn)
12.9. SOUTH AFRICA MARKET OVERVIEW
12.9.1. South Africa Healthcare BPO Market Revenue Forecasts and Analysis-By Payer Service (US$ Mn)
12.9.2. South Africa Healthcare BPO Market Revenue Forecasts and Analysis- By Provider Service (US$ Mn)
12.9.3. South Africa Healthcare BPO Market Revenue Forecasts and Analysis-By Pharmaceutical Service (US$ Mn)
13. SOUTH AND CENTRAL AMERICA HEALTHCARE BPO MARKET REVENUE AND FORECASTS TO 2025- COUNTRY ANALYSIS
13.1. SOUTH AND CENTRAL AMERICA HEALTHCARE BPO MARKET OVERVIEW
13.2. SOUTH AND CENTRAL AMERICA HEALTHCARE BPO MARKET REVENUE FORECASTS AND ANALYSIS (US$ MN)
13.3. SOUTH AND CENTRAL AMERICA HEALTHCARE BPO MARKET FORECASTS AND ANALYSIS - BY PAYER SERVICE (US$ MN)
13.4. SOUTH AND CENTRAL AMERICA HEALTHCARE BPO MARKET FORECASTS AND ANALYSIS - BY PROVIDER SERVICE (US$ MN)
13.5. SOUTH AND CENTRAL AMERICA HEALTHCARE BPO MARKET FORECASTS AND ANALYSIS - BY PHARMACEUTICAL SERVICE (US$ MN)
13.6. SOUTH AND CENTRAL AMERICA HEALTHCARE BPO MARKET FORECASTS AND ANALYSIS - BY COUNTRY
13.7. BRAZIL MARKET OVERVIEW
13.7.1. Brazil Healthcare BPO Market Revenue Forecasts and Analysis-By Payer Service (US$ Mn)
13.7.2. Brazil Healthcare BPO Market Revenue Forecasts and Analysis- By Provider Service (US$ Mn)
13.7.3. Brazil Healthcare BPO Market Revenue Forecasts and Analysis-By Pharmaceutical Service (US$ Mn)

14. HEALTHCARE BPO MARKET, KEY COMPANY PROFILES
14.1. WNS SOLUTIONS
14.1.1. Key Facts
14.1.2. Business Description
14.1.3. Financial Overview
14.1.4. Product/Solutions Portfolio
14.1.5. SWOT Analysis
14.1.6. Key Developments
14.2. HCL TECHNOLOGIES
14.2.1. Key Facts
14.2.2. Business Description
14.2.3. Financial Overview
14.2.4. Product/Solutions Portfolio
14.2.5. SWOT Analysis
14.2.6. Key Developments
14.3. INVENSIS TECHNOLOGIES PVT. LTD
14.3.1. Key Facts
14.3.2. Business Description
14.3.3. Financial Overview
14.3.4. Product/Solutions Portfolio
14.3.5. SWOT Analysis
14.3.6. Key Developments
14.4. ACCENTURE PLC.
14.4.1. Key Facts
14.4.2. Business Description
14.4.3. Financial Overview
14.4.4. Product/Solutions Portfolio
14.4.5. SWOT Analysis
14.4.6. Key Developments
14.5. COGNIZANT TECHNOLOGY SOLUTIONS
14.5.1. Key Facts
14.5.2. Business Description
14.5.3. Financial Overview
14.5.4. Product/Solutions Portfolio
14.5.5. SWOT Analysis
14.5.6. Key Developments
14.6. INFOSYS BPO LTD.
14.6.1. Key Facts
14.6.2. Business Description
14.6.3. Financial Overview
14.6.4. Product/Solutions Portfolio
14.6.5. SWOT Analysis
14.6.6. Key Developments
14.7. TATA CONSULTANCY SERVICES
14.7.1. Key Facts
14.7.2. Business Description
14.7.3. Financial Overview
14.7.4. Product/Solutions Portfolio
14.7.5. SWOT Analysis
14.7.6. Key Developments
14.8. IBM CORPORATION
14.8.1. Key Facts
14.8.2. Business Description
14.8.3. Financial Overview
14.8.4. Product/Solutions Portfolio
14.8.5. SWOT Analysis
14.8.6. Key Developments
14.9. GENPACT LIMITED
14.9.1. Key Facts
14.9.2. Business Description
14.9.3. Financial Overview
14.9.4. Product/Solutions Portfolio
14.9.5. SWOT Analysis
14.9.6. Key Developments
14.10. XEROX CORPORATION
14.10.1. Key Facts
14.10.2. Business Description
14.10.3. Financial Overview
14.10.4. Product/Solutions Portfolio
14.10.5. SWOT Analysis
14.10.6. Key Developments

15. APPENDIX
15.1. ABOUT THE INSIGHT PARTNERS
15.2. GLOSSARY OF TERMS
15.3. RESEARCH METHODOLOGY
The List of Companies

1. WNS Solutions
2. HCL TECHNOLOGIES
3. INVENSIS TECHNOLOGIES PVT. LTD
4. ACCENTURE PLC.
5. COGNIZANT TECHNOLOGY SOLUTIONS
6. INFOSYS BPO LTD.
7. TATA CONSULTANCY SERVICES
8. IBM CORPORATION
9. GENPACT LIMITED
10. XEROX CORPORATION

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