Healthcare BPO Market 2025 Growth Trends, Share - Global Analysis and Forecasts

Healthcare BPO Market to 2025 - Global Analysis and Forecasts by Payer Service, Provider Service and Pharmaceutical Service

Report Code: TIPTE100000461 | No. of Pages: 150 | Category: Healthcare IT | Status: Upcoming
Increasing delivery cost of healthcare services, stiff regulatory compliances, mandatory implementation of ICD - 10 Codes, rising number of people seeking insurance have led to a huge outcry by the healthcare service provider industry for development of efficient management around all concerns. The focus of healthcare industry is to provide patients with best - in - class services, maximize staff efficiency along with maximization of their revenues. Outsourcing of tasks allows the healthcare firms to focus on core competencies and get assistance in compliance programs and improved technology, finance, and revenue cycle effectiveness & efficiency. Thus, the end result is improved operational performance and lowered costs for the companies.

The report aims to provide an overview of Global Healthcare BPO Market along with detailed segmentation of market by payer service, provider service, pharmaceutical service and five major geographical regions. Rising compliance regulations from HIPAA and patent issues faced by pharmaceutical industry are expected to drive the market at a rapid pace during the forecast period.

The objectives of this report are as follows:
- To provide overview of the global healthcare BPO market
- To analyze and forecast the global healthcare BPO market on the basis of payer service, provider service, and pharmaceutical service
- To provide market size and forecast till 2025 for overall healthcare BPO market with respect to five major regions, namely; North America, Europe, Asia Pacific (APAC), Middle East and Africa (MEA), and South America (SAM), which are later sub - segmented across respective major countries
- To evaluate market dynamics effecting the market during the forecast period i.e., drivers, restraints, opportunities, and future trend
- To provide exhaustive PEST analysis for all five regions
- To profiles key healthcare BPO players influencing the market along with their SWOT analysis and market strategies
Some of the important players in healthcare BPO market are WNS Solutions, HCL Technologies, Invensis Technologies Pvt. Ltd., Accenture PLC, Cognizant Technology Solutions, Infosys BPO Ltd., TATA Consultancy Services, IBM Corporation, Genpact Limited and Xerox Corporations.
Table of Contents

1 Introduction
1.1 Scope of Study
1.2 The Insight Partners Research Report Guidance

2 Key Takeaways

3 Healthcare BPO Market Landscape
3.1 Market Overview
3.2 Market Segmentation
3.2.1 Healthcare BPO Market - By Payer Service
3.2.2 Healthcare BPO Market - By Provider Service
3.2.3 Healthcare BPO Market - By Pharmaceutical Service
3.2.4 Market - By Region
3.2.4.1 By Countries
3.3 PEST Analysis
3.3.1 North America - PEST Analysis
3.3.2 Europe - PEST Analysis
3.3.3 Asia Pacific - PEST Analysis
3.3.4 Middle East and Africa - PEST Analysis
3.3.5 South America - PEST Analysis

4 Healthcare BPO Market - Key Industry Dynamics
4.1 Impact Analysis
4.2 Key Market Drivers
4.3 Key Market Restraints
4.4 Key Market Opportunities
4.5 Future Trends

5 Healthcare BPO Market Analysis - Global
5.1 Global Healthcare BPO Market Overview
5.2 Global Healthcare BPO market forecast and analysis

6 Healthcare BPO Market Revenue and Forecasts to 2025 - Payer Service
6.1 Overview
6.2 Payer Service market forecast and analysis
6.3 Claims Administration Market
6.3.1 Overview
6.3.2 Claims administration market forecast and analysis
6.4 Billing Market
6.4.1 Overview
6.4.2 Billing market forecast and analysis
6.5 Member Management Market
6.5.1 Overview
6.5.2 Member management market forecast and analysis
6.6 Provider Management Market
6.6.1 Overview
6.6.2 Member management market forecast and analysis
6.7 Fraud Management Services Market
6.7.1 Overview
6.7.2 Fraud management services market forecast and analysis

7 Healthcare BPO Market Revenue and Forecasts to 2025 - Provider Service
7.1 Overview
7.2 Provider Service market forecast and analysis
7.3 Medical Billing Market
7.3.1 Overview
7.3.2 Medical billing market forecast and analysis
7.4 Medical Coding Market
7.4.1 Overview
7.4.2 Medical coding market forecast and analysis
7.5 Finance & Accounts Market
7.5.1 Overview
7.5.2 Finance & accounts market forecast and analysis
7.6 Others Market
7.6.1 Overview
7.6.2 Others market forecast and analysis
8 Healthcare BPO Market Revenue and Forecasts to 2025 - Pharmaceutical Service
8.1 Overview
8.2 Pharmaceutical Service market forecast and analysis
8.3 Research & Development Market
8.3.1 Overview
8.3.2 Research & development market forecast and analysis
8.4 Manufacturing Market
8.4.1 Overview
8.4.2 Manufacturing market forecast and analysis
8.5 Sales & Marketing Market
8.5.1 Overview
8.5.2 Sales & marketing market forecast and analysis
8.6 Supply Chain & Logistics Market
8.6.1 Overview
8.6.2 Supply Chain & logistics market forecast and analysis
8.7 Others Market
8.7.1 Overview
8.7.2 Others market forecast and analysis

9 Healthcare BPO Market Revenue and Forecasts to 2025 - Geographical Analysis
9.1 North America
9.1.1 North America Healthcare BPO market overview
9.1.2 North America Healthcare BPO market forecast and analysis
9.1.2.1 North America market forecast and analysis - By Countries
9.1.2.1.1 US market
9.1.2.1.2 Canada market
9.1.2.1.3 Mexico market
9.1.2.2 North America market forecast and analysis - By Payer Service
9.1.2.3 North America market forecast and analysis - By Provider Service
9.1.2.4 North America market forecast and analysis - By Pharmaceutical Service
9.2 Europe
9.2.1 Europe Healthcare BPO market overview
9.2.2 Europe Healthcare BPO market forecast and analysis
9.2.2.1 Europe market forecast and analysis - By Countries
9.2.2.1.1 France market
9.2.2.1.2 Germany market
9.2.2.1.3 Italy market
9.2.2.1.4 Spain market
9.2.2.1.5 UK market
9.2.2.2 Europe market forecast and analysis - By Payer Service
9.2.2.3 Europe market forecast and analysis - By Provider Service
9.2.2.4 Europe market forecast and analysis - By Pharmaceutical Service
9.3 Asia Pacific (APAC)
9.3.1 Asia Pacific Healthcare BPO market overview
9.3.2 Asia Pacific Healthcare BPO market forecast and analysis
9.3.2.1 Asia Pacific market forecast and analysis - By Countries
9.3.2.1.1 Australia market
9.3.2.1.2 China market
9.3.2.1.3 India market
9.3.2.1.4 Japan market
9.3.2.2 Asia Pacific market forecast and analysis - By Payer Service
9.3.2.3 Asia Pacific market forecast and analysis - By Provider Service
9.3.2.4 Asia Pacific market forecast and analysis - By Pharmaceutical Service
9.4 Middle East and Africa (MEA)
9.4.1 Middle East and Africa Healthcare BPO market overview
9.4.2 Middle East and Africa Healthcare BPO market forecast and analysis
9.4.2.1 Middle East and Africa market forecast and analysis - By Countries
9.4.2.1.1 South Africa market
9.4.2.1.2 Saudi Arabia market
9.4.2.1.3 UAE market
9.4.2.2 Middle East and Africa market forecast and analysis - By Payer Service
9.4.2.3 Middle East and Africa market forecast and analysis - By Provider Service
9.4.2.4 Middle East and Africa market forecast and analysis - By Pharmaceutical Service
9.5 South America (SAM)
9.5.1 South America Healthcare BPO market overview
9.5.2 South America Healthcare BPO market forecast and analysis
9.5.2.1 South America market forecast and analysis - By Countries
9.5.2.1.1 Brazil market
9.5.2.2 South America market forecast and analysis - By Payer Service
9.5.2.3 South America market forecast and analysis - By Provider Service
9.5.2.4 South America market forecast and analysis - By Pharmaceutical Service

10 Industry Landscape
10.1 Mergers & acquisitions
10.2 Market Initiatives
10.3 New developments
10.4 Investment scenarios

11 Competitive Landscape
11.1 Competitive Product mapping
11.2 Market positioning/ market share

12 Healthcare BPO Market, Key Company Profiles
12.1 WNS Solutions
12.1.1 Key Facts
12.1.2 Business Description
12.1.3 Products and services
12.1.4 Financial Overview
12.1.5 SWOT Analysis
12.1.6 Key Developments
12.2 HCL Technologies
12.2.1 Key Facts
12.2.2 Business Description
12.2.3 Products and services
12.2.4 Financial Overview
12.2.5 SWOT Analysis
12.2.6 Key Developments
12.3 Invensis Technologies Pvt. Ltd.
12.3.1 Key Facts
12.3.2 Business Description
12.3.3 Products and services
12.3.4 Financial Overview
12.3.5 SWOT Analysis
12.3.6 Key Developments
12.4 Accenture PLC
12.4.1 Key Facts
12.4.2 Business Description
12.4.3 Products and services
12.4.4 Financial Overview
12.4.5 SWOT Analysis
12.4.6 Key Developments
12.5 Cognizant Technology Solutions
12.5.1 Key Facts
12.5.2 Business Description
12.5.3 Products and services
12.5.4 Financial Overview
12.5.5 SWOT Analysis
12.5.6 Key Developments
12.6 Infosys BPO Ltd.
12.6.1 Key Facts
12.6.2 Business Description
12.6.3 Products and services
12.6.4 Financial Overview
12.6.5 SWOT Analysis
12.6.6 Key Developments
12.7 TATA Consultancy Services
12.7.1 Key Facts
12.7.2 Business Description
12.7.3 Products and services
12.7.4 Financial Overview
12.7.5 SWOT Analysis
12.7.6 Key Developments
12.8 IBM Corporation
12.8.1 Key Facts
12.8.2 Business Description
12.8.3 Products and services
12.8.4 Financial Overview
12.8.5 SWOT Analysis
12.8.6 Key Developments
12.9 Genpact Limited
12.9.1 Key Facts
12.9.2 Business Description
12.9.3 Products and services
12.9.4 Financial Overview
12.9.5 SWOT Analysis
12.9.6 Key Developments
12.10 Xerox Corporation
12.10.1 Key Facts
12.10.2 Business Description
12.10.3 Products and services
12.10.4 Financial Overview
12.10.5 SWOT Analysis
12.10.6 Key Developments

13 Appendix
13.1 About The Insight Partners
13.2 Glossary of Terms
13.3 Research MethodologyTechnology, Media and Telecommunications
Companies Mentioned

1. WNS Solutions
2. HCL Technologies
3. Invensis Technologies Pvt. Ltd.
4. Accenture PLC
5. Cognizant Technology Solutions
6. Infosys BPO Ltd.
7. Tata Consultancy Services
8. IBM Corporation
9. Genpact Limited
10. Xerox Corporation

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