New

IT Service Management Tools Market

2021

IT Service Management Tools Market Forecast to 2028 - COVID-19 Impact and Global Analysis By Deployment (Cloud-Based, On-Premise); Organization Size (Large Enterprises, SMEs) and Geography

| Report Code: TIPRE00006594 | No. of Pages: 150 | Category: Technology, Media and Telecommunications | Status: Upcoming

Market Insights

IT Service Management Tools Market 2028 By Deployment, Organization Size and Geography | The Insight Partners

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MARKET OVERVIEW

IT service management includes all the activities that are involved in designing, creating, delivering, supporting, as well as managing the lifespan of IT services. The IT service management tools help in aligning IT services according to the business needs. It enables an organization to establish a standard for planning, implementing, and measuring IT services offered to customers.

MARKET SCOPE

The "Global IT Service Management Tools Market Analysis to 2028" is a specialized and in-depth study with a special focus on the global market trend analysis. The report aims to provide an overview of the IT service management tools market with detailed market segmentation by deployment, organization size, and geography. The report provides key statistics on the market status of the leading IT service management tools market players and offers key trends and opportunities in the market.

MARKET SEGMENTATION

  •   Based on deployment, the global IT service management tools market is segmented into cloud-based and on-premise.
  •   On the basis of organization size, the market is segmented into large enterprises and SMEs.

MARKET DYNAMICS
Drivers:

  •   The rising need among diverse industries for remote solutions, which are accessible from anywhere is the key driver of IT service management tools market.
  •   Easy deployment, coupled with agile implementation, is also propelling the growth of IT service management tools market. These tools help the companies to enhance their operational efficacy, thus resulting in its increased implementation.

Restraints:

  •   Lack of quality standards in service level agreement, and issues related to security and privacy-related with the technologies could hinder the growth of IT service management tools market. Also, the need for high network bandwidth acts as a challenging factor to market growth.



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REGIONAL FRAMEWORK


The report provides a detailed overview of the industry including both qualitative and quantitative information. It provides an overview and forecast of the global market based on various segments. It also provides market size and forecast estimates from the year 2019 to 2028 with respect to five major regions, namely; North America, Europe, Asia-Pacific (APAC), the Middle East and Africa (MEA), and South America. The IT service management tools market by each region is later sub-segmented by respective countries and segments. The report covers the analysis and forecast of 18 countries globally along with the current trend and opportunities prevailing in the region.

The report analyzes factors affecting the market from both demand and supply side and further evaluates market dynamics affecting the market during the forecast period i.e., drivers, restraints, opportunities, and future trend. The report also provides exhaustive PEST analysis for all five regions namely; North America, Europe, APAC, MEA, and South America after evaluating political, economic, social and technological factors affecting the IT service management tools market in these regions.

IMPACT OF COVID-19 ON IT SERVICE MANAGEMENT TOOLS MARKET

COVID-19 first began in Wuhan (China) during December 2019 and since then it has spread at a fast pace across the globe. The US, India, Brazil, Russia, France, the UK, Turkey, Italy, and Spain are some of the worst affected countries in terms confirmed cases and reported deaths. The COVID-19 has been affecting economies and industries in various countries due to lockdowns, travel bans, and business shutdowns. Shutdown of various plants and factories has affected the global supply chains and negatively impacted the manufacturing, delivery schedules, and sales of products in global market. Few companies have already announced possible delays in product deliveries and slump in future sales of their products. In addition to this, the global travel bans imposed by countries in Europe, Asia-Pacific, and North America are affecting the business collaborations and partnerships opportunities.



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MARKET PLAYERS


The report covers key developments in the IT service management tools market as organic and inorganic growth strategies. Various companies are focusing on organic growth strategies such as product launches, product approvals and others such as patents and events. Inorganic growth strategies activities witnessed in the market were acquisitions, and partnership & collaborations. These activities have paved way for the expansion of business and customer base of market players. The market players from IT service management tools market are anticipated to lucrative growth opportunities in the future with the rising demand in the global market.

The report also includes the profiles of key companies along with their SWOT analysis and market strategies in the IT service management tools market. In addition, the report focuses on leading industry players with information such as company profiles, components, and services offered, financial information of the last 3 years, the key development in the past five years.

  •   ASG Software
  •   Atlassian
  •   Axios Systems
  •   BMC Software
  •   CA Technologies
  •   Cherwell Software
  •   HEAT Software
  •   Hewlett Packard Enterprise (HPE)
  •   IBM Corporation
  •   SAP SE

The Insight Partner's dedicated research and analysis team consist of experienced professionals with advanced statistical expertise and offer various customization options in the existing study.


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TABLE OF CONTENTS

1. INTRODUCTION
1.1. SCOPE OF THE STUDY
1.2. THE INSIGHT PARTNERS RESEARCH REPORT GUIDANCE
1.3. MARKET SEGMENTATION
1.3.1 IT Service Management Tools Market - By Deployment
1.3.2 IT Service Management Tools Market - By Organization Size
1.3.3 IT Service Management Tools Market - By Region
1.3.3.1 By Country

2. KEY TAKEAWAYS

3. RESEARCH METHODOLOGY

4. IT SERVICE MANAGEMENT TOOLS MARKET LANDSCAPE
4.1. OVERVIEW
4.2. PORTER'S FIVE FORCES ANALYSIS
4.2.1 Bargaining Power of Buyers
4.2.1 Bargaining Power of Suppliers
4.2.1 Threat of Substitute
4.2.1 Threat of New Entrants
4.2.1 Competitive Rivalry
4.3. ECOSYSTEM ANALYSIS
4.4. EXPERT OPINIONS

5. IT SERVICE MANAGEMENT TOOLS MARKET - KEY MARKET DYNAMICS
5.1. KEY MARKET DRIVERS
5.2. KEY MARKET RESTRAINTS
5.3. KEY MARKET OPPORTUNITIES
5.4. FUTURE TRENDS
5.5. IMPACT ANALYSIS OF DRIVERS AND RESTRAINTS

6. IT SERVICE MANAGEMENT TOOLS MARKET - GLOBAL MARKET ANALYSIS
6.1. IT SERVICE MANAGEMENT TOOLS - GLOBAL MARKET OVERVIEW
6.2. IT SERVICE MANAGEMENT TOOLS - GLOBAL MARKET AND FORECAST TO 2028
6.3. MARKET POSITIONING/MARKET SHARE

7. IT SERVICE MANAGEMENT TOOLS MARKET - REVENUE AND FORECASTS TO 2028 - DEPLOYMENT
7.1. OVERVIEW
7.2. DEPLOYMENT MARKET FORECASTS AND ANALYSIS
7.3. CLOUD-BASED
7.3.1. Overview
7.3.2. Cloud-Based Market Forecast and Analysis
7.4. ON-PREMISE
7.4.1. Overview
7.4.2. On-Premise Market Forecast and Analysis
8. IT SERVICE MANAGEMENT TOOLS MARKET - REVENUE AND FORECASTS TO 2028 - ORGANIZATION SIZE
8.1. OVERVIEW
8.2. ORGANIZATION SIZE MARKET FORECASTS AND ANALYSIS
8.3. LARGE ENTERPRISES
8.3.1. Overview
8.3.2. Large Enterprises Market Forecast and Analysis
8.4. SMES
8.4.1. Overview
8.4.2. SMEs Market Forecast and Analysis

9. IT SERVICE MANAGEMENT TOOLS MARKET REVENUE AND FORECASTS TO 2028 - GEOGRAPHICAL ANALYSIS
9.1. NORTH AMERICA
9.1.1 North America IT Service Management Tools Market Overview
9.1.2 North America IT Service Management Tools Market Forecasts and Analysis
9.1.3 North America IT Service Management Tools Market Forecasts and Analysis - By Deployment
9.1.4 North America IT Service Management Tools Market Forecasts and Analysis - By Organization Size
9.1.5 North America IT Service Management Tools Market Forecasts and Analysis - By Countries
9.1.5.1 United States IT Service Management Tools Market
9.1.5.1.1 United States IT Service Management Tools Market by Deployment
9.1.5.1.2 United States IT Service Management Tools Market by Organization Size
9.1.5.2 Canada IT Service Management Tools Market
9.1.5.2.1 Canada IT Service Management Tools Market by Deployment
9.1.5.2.2 Canada IT Service Management Tools Market by Organization Size
9.1.5.3 Mexico IT Service Management Tools Market
9.1.5.3.1 Mexico IT Service Management Tools Market by Deployment
9.1.5.3.2 Mexico IT Service Management Tools Market by Organization Size
9.2. EUROPE
9.2.1 Europe IT Service Management Tools Market Overview
9.2.2 Europe IT Service Management Tools Market Forecasts and Analysis
9.2.3 Europe IT Service Management Tools Market Forecasts and Analysis - By Deployment
9.2.4 Europe IT Service Management Tools Market Forecasts and Analysis - By Organization Size
9.2.5 Europe IT Service Management Tools Market Forecasts and Analysis - By Countries
9.2.5.1 Germany IT Service Management Tools Market
9.2.5.1.1 Germany IT Service Management Tools Market by Deployment
9.2.5.1.2 Germany IT Service Management Tools Market by Organization Size
9.2.5.2 France IT Service Management Tools Market
9.2.5.2.1 France IT Service Management Tools Market by Deployment
9.2.5.2.2 France IT Service Management Tools Market by Organization Size
9.2.5.3 Italy IT Service Management Tools Market
9.2.5.3.1 Italy IT Service Management Tools Market by Deployment
9.2.5.3.2 Italy IT Service Management Tools Market by Organization Size
9.2.5.4 United Kingdom IT Service Management Tools Market
9.2.5.4.1 United Kingdom IT Service Management Tools Market by Deployment
9.2.5.4.2 United Kingdom IT Service Management Tools Market by Organization Size
9.2.5.5 Russia IT Service Management Tools Market
9.2.5.5.1 Russia IT Service Management Tools Market by Deployment
9.2.5.5.2 Russia IT Service Management Tools Market by Organization Size
9.2.5.6 Rest of Europe IT Service Management Tools Market
9.2.5.6.1 Rest of Europe IT Service Management Tools Market by Deployment
9.2.5.6.2 Rest of Europe IT Service Management Tools Market by Organization Size
9.3. ASIA-PACIFIC
9.3.1 Asia-Pacific IT Service Management Tools Market Overview
9.3.2 Asia-Pacific IT Service Management Tools Market Forecasts and Analysis
9.3.3 Asia-Pacific IT Service Management Tools Market Forecasts and Analysis - By Deployment
9.3.4 Asia-Pacific IT Service Management Tools Market Forecasts and Analysis - By Organization Size
9.3.5 Asia-Pacific IT Service Management Tools Market Forecasts and Analysis - By Countries
9.3.5.1 Australia IT Service Management Tools Market
9.3.5.1.1 Australia IT Service Management Tools Market by Deployment
9.3.5.1.2 Australia IT Service Management Tools Market by Organization Size
9.3.5.2 China IT Service Management Tools Market
9.3.5.2.1 China IT Service Management Tools Market by Deployment
9.3.5.2.2 China IT Service Management Tools Market by Organization Size
9.3.5.3 India IT Service Management Tools Market
9.3.5.3.1 India IT Service Management Tools Market by Deployment
9.3.5.3.2 India IT Service Management Tools Market by Organization Size
9.3.5.4 Japan IT Service Management Tools Market
9.3.5.4.1 Japan IT Service Management Tools Market by Deployment
9.3.5.4.2 Japan IT Service Management Tools Market by Organization Size
9.3.5.5 South Korea IT Service Management Tools Market
9.3.5.5.1 South Korea IT Service Management Tools Market by Deployment
9.3.5.5.2 South Korea IT Service Management Tools Market by Organization Size
9.3.5.6 Rest of Asia-Pacific IT Service Management Tools Market
9.3.5.6.1 Rest of Asia-Pacific IT Service Management Tools Market by Deployment
9.3.5.6.2 Rest of Asia-Pacific IT Service Management Tools Market by Organization Size
9.4. MIDDLE EAST AND AFRICA
9.4.1 Middle East and Africa IT Service Management Tools Market Overview
9.4.2 Middle East and Africa IT Service Management Tools Market Forecasts and Analysis
9.4.3 Middle East and Africa IT Service Management Tools Market Forecasts and Analysis - By Deployment
9.4.4 Middle East and Africa IT Service Management Tools Market Forecasts and Analysis - By Organization Size
9.4.5 Middle East and Africa IT Service Management Tools Market Forecasts and Analysis - By Countries
9.4.5.1 South Africa IT Service Management Tools Market
9.4.5.1.1 South Africa IT Service Management Tools Market by Deployment
9.4.5.1.2 South Africa IT Service Management Tools Market by Organization Size
9.4.5.2 Saudi Arabia IT Service Management Tools Market
9.4.5.2.1 Saudi Arabia IT Service Management Tools Market by Deployment
9.4.5.2.2 Saudi Arabia IT Service Management Tools Market by Organization Size
9.4.5.3 U.A.E IT Service Management Tools Market
9.4.5.3.1 U.A.E IT Service Management Tools Market by Deployment
9.4.5.3.2 U.A.E IT Service Management Tools Market by Organization Size
9.4.5.4 Rest of Middle East and Africa IT Service Management Tools Market
9.4.5.4.1 Rest of Middle East and Africa IT Service Management Tools Market by Deployment
9.4.5.4.2 Rest of Middle East and Africa IT Service Management Tools Market by Organization Size
9.5. SOUTH AND CENTRAL AMERICA
9.5.1 South and Central America IT Service Management Tools Market Overview
9.5.2 South and Central America IT Service Management Tools Market Forecasts and Analysis
9.5.3 South and Central America IT Service Management Tools Market Forecasts and Analysis - By Deployment
9.5.4 South and Central America IT Service Management Tools Market Forecasts and Analysis - By Organization Size
9.5.5 South and Central America IT Service Management Tools Market Forecasts and Analysis - By Countries
9.5.5.1 Brazil IT Service Management Tools Market
9.5.5.1.1 Brazil IT Service Management Tools Market by Deployment
9.5.5.1.2 Brazil IT Service Management Tools Market by Organization Size
9.5.5.2 Argentina IT Service Management Tools Market
9.5.5.2.1 Argentina IT Service Management Tools Market by Deployment
9.5.5.2.2 Argentina IT Service Management Tools Market by Organization Size
9.5.5.3 Rest of South and Central America IT Service Management Tools Market
9.5.5.3.1 Rest of South and Central America IT Service Management Tools Market by Deployment
9.5.5.3.2 Rest of South and Central America IT Service Management Tools Market by Organization Size

10. INDUSTRY LANDSCAPE
10.1. MERGERS AND ACQUISITIONS
10.2. AGREEMENTS, COLLABORATIONS AND JOIN VENTURES
10.3. NEW PRODUCT LAUNCHES
10.4. EXPANSIONS AND OTHER STRATEGIC DEVELOPMENTS

11. IT SERVICE MANAGEMENT TOOLS MARKET, KEY COMPANY PROFILES
11.1. ASG SOFTWARE
11.1.1. Key Facts
11.1.2. Business Description
11.1.3. Products and Services
11.1.4. Financial Overview
11.1.5. SWOT Analysis
11.1.6. Key Developments
11.2. ATLASSIAN
11.2.1. Key Facts
11.2.2. Business Description
11.2.3. Products and Services
11.2.4. Financial Overview
11.2.5. SWOT Analysis
11.2.6. Key Developments
11.3. AXIOS SYSTEMS
11.3.1. Key Facts
11.3.2. Business Description
11.3.3. Products and Services
11.3.4. Financial Overview
11.3.5. SWOT Analysis
11.3.6. Key Developments
11.4. BMC SOFTWARE
11.4.1. Key Facts
11.4.2. Business Description
11.4.3. Products and Services
11.4.4. Financial Overview
11.4.5. SWOT Analysis
11.4.6. Key Developments
11.5. CA TECHNOLOGIES
11.5.1. Key Facts
11.5.2. Business Description
11.5.3. Products and Services
11.5.4. Financial Overview
11.5.5. SWOT Analysis
11.5.6. Key Developments
11.6. CHERWELL SOFTWARE
11.6.1. Key Facts
11.6.2. Business Description
11.6.3. Products and Services
11.6.4. Financial Overview
11.6.5. SWOT Analysis
11.6.6. Key Developments
11.7. HEAT SOFTWARE
11.7.1. Key Facts
11.7.2. Business Description
11.7.3. Products and Services
11.7.4. Financial Overview
11.7.5. SWOT Analysis
11.7.6. Key Developments
11.8. HEWLETT PACKARD ENTERPRISE (HPE)
11.8.1. Key Facts
11.8.2. Business Description
11.8.3. Products and Services
11.8.4. Financial Overview
11.8.5. SWOT Analysis
11.8.6. Key Developments
11.9. IBM CORPORATION
11.9.1. Key Facts
11.9.2. Business Description
11.9.3. Products and Services
11.9.4. Financial Overview
11.9.5. SWOT Analysis
11.9.6. Key Developments
11.10. SAP SE
11.10.1. Key Facts
11.10.2. Business Description
11.10.3. Products and Services
11.10.4. Financial Overview
11.10.5. SWOT Analysis
11.10.6. Key Developments

12. APPENDIX
12.1. ABOUT THE INSIGHT PARTNERS
12.2. GLOSSARY OF TERMS
The List of Companies

1. ASG Software
2. Atlassian
3. Axios Systems
4. BMC Software
5. CA Technologies
6. Cherwell Software
7. HEAT Software
8. Hewlett Packard Enterprise (HPE)
9. IBM Corporation
10. SAP SE
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