Middle East and Africa Cloud Communication Platform Market Analysis, Size, and Share by 2028
Historic Data: 2019-2020 | Base Year: 2021 | Forecast Period: 2022-2028Middle East and Africa Cloud Communication Platform Market Forecast to 2028 - COVID-19 Impact and Regional Analysis By Component (Solution and Service), Enterprise Size (SMEs and Large Enterprises), and Industry (BFSI, IT & Telecom, Healthcare, Retail, Government, Education, and Others)
- Report Date : Nov 2021
- Report Code : TIPRE00025838
- Category : Technology, Media and Telecommunications
- Status : Published
- Available Report Formats :
- No. of Pages : 136
The cloud communication platform market in MEA is expected to grow from US$ 409.08 million in 2021 to US$ 1,617.85 million by 2028; it is estimated to grow at a CAGR of 21.7% from 2021 to 2028.
Saudi Arabia, South Africa, and UAE are major economies in MEA. High surge in the number of internet users is the major factor driving the growth of the MEA cloud communication platform market. With the growing population, the number of internet users are also increasing. Still there are more countries where the digitalization and internet is in initial phase such as region in MEA including, Oman, Qatar, and Kuwait, among others. The continuous growth in the internet users also let the industries to transform their business to the digital platform. And the need for cloud technology has positively impacted the businesses because of the storage and data transfer facilities and most important that the use of cloud is very cost-effective, which led the businesses to pay for the service as per their use. This factor has influenced the market growth. And due to this COVID-19 outbreak, there has been a growth in remote working and online learning. Many organizations and industries have adopted cloud communication platform to continue their business. Due to this, there has been a sudden rise in the requirement for cloud communication platforms, such as unified communication and collaboration, web real-time communication, interactive voice response, voice over internet protocol, application programming interface, and reporting and analytics. Small and medium-sized enterprises (SMEs) are continuously adopting cloud telephony services mainly due to cost efficiency and limited capital investment required for deploying the setup. Therefore, the growing internet users has influenced the cloud communication platform market growth.
In MEA, Iran, Saudi Arabia, Qatar, South Africa, and the UAE are a few countries with the highest number of COVID-19 confirmed cases and deaths. The adoption of advanced technologies, such as IoT and cloud, is quite high especially in countries such as the UAE. The demand for digitalization is growing at an impressive pace in this region. Thus, it is expected to offer ample growth opportunities for cloud communication platform market in the coming years. To tackle problems caused due to COIVD-19 pandemic in industrial, software, and IT industry while maintaining regular operations without disruptions, the companies present in this region are expected to invest heavily in cloud-based communication tools and solutions in the coming years.
With the new features and technologies, vendors can attract new customers and expand their footprints in emerging markets. This factor is likely to drive the MEA cloud communication platform market. The MEA cloud communication platform market is expected to grow at a good CAGR during the forecast period.
- This FREE sample will include data analysis, ranging from market trends to estimates and forecasts.
MEA Cloud Communication Platform Market Segmentation
MEA Cloud Communication Platform Market – By Component
- Solutions
- UCaaS
- WebRTC
- IVR
- VoIP
- API
- Services
- Training and Consulting
- Support and Maintenance
- Managed Services
MEA Cloud Communication Platform Market – By Enterprise Size
- SMEs
- Large Enterprises
MEA Cloud Communication Platform Market – By Industry
- BFSI
- IT & Telecom
- Healthcare
- Retail
- Government
- Education
- Others
MEA Cloud Communication Platform Market, by Country
- Saudi Arabia
- South Africa
- UAE
- Rest of MEA
MEA Cloud Communication Platform Market - Companies Mentioned
- Avaya Inc.
- Cisco Systems, Inc.
- Intrado Corporation
- Telestax, Inc.
- Vonage Holdings Corp.
Middle East and Africa Cloud Communication Platform Report Scope
| Report Attribute | Details |
|---|---|
| Market size in 2021 | US$ 409.08 Million |
| Market Size by 2028 | US$ 1,617.85 Million |
| Global CAGR (2021 - 2028) | 21.7% |
| Historical Data | 2019-2020 |
| Forecast period | 2022-2028 |
| Segments Covered |
By Component
|
| Regions and Countries Covered | Middle East and Africa
|
| Market leaders and key company profiles |
Market Research & Consulting
- Historical Analysis (2 Years), Base Year, Forecast (7 Years) with CAGR
- PEST and SWOT Analysis
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- Avaya Inc.
- Cisco Systems, Inc.
- Intrado Corporation
- Telestax, Inc.
- Vonage Holdings Corp.
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