New

Service Delivery Automation Market

2021

Service Delivery Automation Market Forecast to 2028 - COVID-19 Impact and Global Analysis By Type (IT Process Automation, Business Process Automation); Organization Size (Large Enterprise, SME's); Verticals (BFSI, Travel and Hospitality, Telecommunications and Media, Retail and Consumer Goods, Healthcare and Pharmaceuticals, Manufacturing and Logistics, Others) and Geography

| Report Code: TIPTE100000599 | No. of Pages: 150 | Category: Technology, Media and Telecommunications | Status: Upcoming

Market Insights

Service Delivery Automation Market 2028 By Type, Organization Size, Verticals and Geography | The Insight Partners

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MARKET OVERVIEW



Vinegar is a dilute aqueous solution of acetic acid and water produced by the fermentation of sugar or ethanol. It contains approximately 5-8% acetic acid by volume. Based on the raw materials used there are different types of vinegar such as balsamic vinegar, white vinegar, cider vinegar, and others. The market is a perfect competition market with the presence of numerous market players and buyers. The market players are competing based on price, product innovation, and quality.

MARKET SCOPE



The "Global Service Delivery Automation Market Analysis to 2028" is a specialized and in-depth study of the food and beverages industry with a special focus on the global market trend analysis. The report aims to provide an overview of the service delivery automation market with detailed market segmentation by type, organization size, verticals and geography. The report provides key statistics on the market status of the leading service delivery automation market players and offers key trends and opportunities in the market.

MARKET SEGMENTATION



  • Based on type, the global service delivery automation market is segmented into IT process automation, business process automatios
  • On the basis of organization size, the market is segmented into large enterprise, SME'S
  • Based on verticals, the market is bifurcated into BFSI, travel and hospitality, telecommunications and media, retail and consumer goods, healthcare and pharmaceuticals, manufacturing and logistics, others

MARKET DYNAMICS


Drivers:



  • Need to Go Agile for Faster Time-To-Service.
  • Need to Replace Or Compliment Manpower With Automation to Deliver Quality Services.

Restraints



  • Lack of Awareness

REGIONAL FRAMEWORK



The report provides a detailed overview of the industry including both qualitative and quantitative information. It provides an overview and forecast of the global market based on various segments. It also provides market size and forecast estimates from the year 2019 to 2028 with respect to five major regions, namely; North America, Europe, Asia-Pacific (APAC), the Middle East and Africa (MEA), and South America. The service delivery automation market by each region is later sub-segmented by respective countries and segments. The report covers the analysis and forecast of 18 countries globally along with the current trend and opportunities prevailing in the region.

The report analyzes factors affecting the market from both demand and supply side and further evaluates market dynamics affecting the marketduring the forecast period i.e., drivers, restraints, opportunities, and future trend. The report also provides exhaustive PEST analysis for all five regions namely; North America, Europe, APAC, MEA, and South America after evaluating political, economic, social and technological factors affecting the service delivery automation market in these regions.

IMPACT OF COVID-19 ON SERVICE DELIVERY AUTOMATION MARKET

COVID-19 first began in Wuhan (China) during December 2019 and since then it has spread at a fast pace across the globe. The US, India, Brazil, Russia, France, the UK, Turkey, Italy, and Spain are some of the worst affected countries in terms confirmed cases and reported deaths. The COVID-19 has been affecting economies and industries in various countries due to lockdowns, travel bans, and business shutdowns. Shutdown of various plants and factories has affected the global supply chains and negatively impacted the manufacturing, delivery schedules, and sales of products in global market. Few companies have already announced possible delays in product deliveries and slump in future sales of their products. In addition to this, the global travel bans imposed by countries in Europe, Asia-Pacific, and North America are affecting the business collaborations and partnerships opportunities.

MARKET PLAYERS



The report covers key developments in the service delivery automation market as organic and inorganic growth strategies. Various companies are focusing on organic growth strategies such as product launches, product approvals and others such as patents and events. Inorganic growth strategies activities witnessed in the marketwere acquisitions, and partnership & collaborations. These activities have paved way for the expansion of business and customer base of market players. The market payers from service delivery automation market are anticipated to lucrative growth opportunities in the future with the rising demand for vinegar in the global market.

The report also includes the profiles of key companies along with their SWOT analysis and market strategies in the service delivery automation market. In addition, the report focuses on leading industry players with information such as company profiles, components, and services offered, financial information of the last 3 years, the key development in the past five years.

  • Arago Inc.
  • Automation Anywhere Inc.
  • Blue Prism Group
  • Celaton Limited
  • IBM Corporation
  • IPsoft Inc.
  • Nice Systems Ltd.
  • Pegasystems Inc
  • Sutherland Global Services
  • Xerox Corporation


The Insight Partner’s dedicated research and analysis team consist of experienced professionals with advanced statistical expertise and offer various customization options in the existing study.
TABLE OF CONTENTS

1. INTRODUCTION
1.1. SCOPE OF THE STUDY
1.2. THE INSIGHT PARTNERS RESEARCH REPORT GUIDANCE
1.3. MARKET SEGMENTATION
1.3.1 Service Delivery Automation Market - By Type
1.3.2 Service Delivery Automation Market - By Organization Size
1.3.3 Service Delivery Automation Market - By Verticals
1.3.4 Service Delivery Automation Market - By Region
1.3.4.1 By Country

2. KEY TAKEAWAYS

3. RESEARCH METHODOLOGY

4. SERVICE DELIVERY AUTOMATION MARKET LANDSCAPE
4.1. OVERVIEW
4.2. PORTER’S FIVE FORCES ANALYSIS
4.2.1 Bargaining Power of Buyers
4.2.1 Bargaining Power of Suppliers
4.2.1 Threat of Substitute
4.2.1 Threat of New Entrants
4.2.1 Competitive Rivalry
4.3. ECOSYSTEM ANALYSIS
4.4. EXPERT OPINIONS

5. SERVICE DELIVERY AUTOMATION MARKET - KEY MARKET DYNAMICS
5.1. KEY MARKET DRIVERS
5.2. KEY MARKET RESTRAINTS
5.3. KEY MARKET OPPORTUNITIES
5.4. FUTURE TRENDS
5.5. IMPACT ANALYSIS OF DRIVERS AND RESTRAINTS

6. SERVICE DELIVERY AUTOMATION MARKET - GLOBAL MARKET ANALYSIS
6.1. SERVICE DELIVERY AUTOMATION - GLOBAL MARKET OVERVIEW
6.2. SERVICE DELIVERY AUTOMATION - GLOBAL MARKET AND FORECAST TO 2028
6.3. MARKET POSITIONING/MARKET SHARE

7. SERVICE DELIVERY AUTOMATION MARKET - REVENUE AND FORECASTS TO 2028 - TYPE
7.1. OVERVIEW
7.2. TYPE MARKET FORECASTS AND ANALYSIS
7.3. IT PROCESS AUTOMATION
7.3.1. Overview
7.3.2. IT Process Automation Market Forecast and Analysis
7.4. BUSINESS PROCESS AUTOMATION
7.4.1. Overview
7.4.2. Business Process Automation Market Forecast and Analysis
8. SERVICE DELIVERY AUTOMATION MARKET - REVENUE AND FORECASTS TO 2028 - ORGANIZATION SIZE
8.1. OVERVIEW
8.2. ORGANIZATION SIZE MARKET FORECASTS AND ANALYSIS
8.3. LARGE ENTERPRISE
8.3.1. Overview
8.3.2. Large Enterprise Market Forecast and Analysis
8.4. SME'S
8.4.1. Overview
8.4.2. SME's Market Forecast and Analysis
9. SERVICE DELIVERY AUTOMATION MARKET - REVENUE AND FORECASTS TO 2028 - VERTICALS
9.1. OVERVIEW
9.2. VERTICALS MARKET FORECASTS AND ANALYSIS
9.3. BFSI
9.3.1. Overview
9.3.2. BFSI Market Forecast and Analysis
9.4. TRAVEL AND HOSPITALITY
9.4.1. Overview
9.4.2. Travel and Hospitality Market Forecast and Analysis
9.5. TELECOMMUNICATIONS AND MEDIA
9.5.1. Overview
9.5.2. Telecommunications and Media Market Forecast and Analysis
9.6. RETAIL AND CONSUMER GOODS
9.6.1. Overview
9.6.2. Retail and Consumer Goods Market Forecast and Analysis
9.7. HEALTHCARE AND PHARMACEUTICALS
9.7.1. Overview
9.7.2. Healthcare and Pharmaceuticals Market Forecast and Analysis
9.8. MANUFACTURING AND LOGISTICS
9.8.1. Overview
9.8.2. Manufacturing and Logistics Market Forecast and Analysis
9.9. OTHERS
9.9.1. Overview
9.9.2. Others Market Forecast and Analysis

10. SERVICE DELIVERY AUTOMATION MARKET REVENUE AND FORECASTS TO 2028 - GEOGRAPHICAL ANALYSIS
10.1. NORTH AMERICA
10.1.1 North America Service Delivery Automation Market Overview
10.1.2 North America Service Delivery Automation Market Forecasts and Analysis
10.1.3 North America Service Delivery Automation Market Forecasts and Analysis - By Type
10.1.4 North America Service Delivery Automation Market Forecasts and Analysis - By Organization Size
10.1.5 North America Service Delivery Automation Market Forecasts and Analysis - By Verticals
10.1.6 North America Service Delivery Automation Market Forecasts and Analysis - By Countries
10.1.6.1 United States Service Delivery Automation Market
10.1.6.1.1 United States Service Delivery Automation Market by Type
10.1.6.1.2 United States Service Delivery Automation Market by Organization Size
10.1.6.1.3 United States Service Delivery Automation Market by Verticals
10.1.6.2 Canada Service Delivery Automation Market
10.1.6.2.1 Canada Service Delivery Automation Market by Type
10.1.6.2.2 Canada Service Delivery Automation Market by Organization Size
10.1.6.2.3 Canada Service Delivery Automation Market by Verticals
10.1.6.3 Mexico Service Delivery Automation Market
10.1.6.3.1 Mexico Service Delivery Automation Market by Type
10.1.6.3.2 Mexico Service Delivery Automation Market by Organization Size
10.1.6.3.3 Mexico Service Delivery Automation Market by Verticals
10.2. EUROPE
10.2.1 Europe Service Delivery Automation Market Overview
10.2.2 Europe Service Delivery Automation Market Forecasts and Analysis
10.2.3 Europe Service Delivery Automation Market Forecasts and Analysis - By Type
10.2.4 Europe Service Delivery Automation Market Forecasts and Analysis - By Organization Size
10.2.5 Europe Service Delivery Automation Market Forecasts and Analysis - By Verticals
10.2.6 Europe Service Delivery Automation Market Forecasts and Analysis - By Countries
10.2.6.1 Germany Service Delivery Automation Market
10.2.6.1.1 Germany Service Delivery Automation Market by Type
10.2.6.1.2 Germany Service Delivery Automation Market by Organization Size
10.2.6.1.3 Germany Service Delivery Automation Market by Verticals
10.2.6.2 France Service Delivery Automation Market
10.2.6.2.1 France Service Delivery Automation Market by Type
10.2.6.2.2 France Service Delivery Automation Market by Organization Size
10.2.6.2.3 France Service Delivery Automation Market by Verticals
10.2.6.3 Italy Service Delivery Automation Market
10.2.6.3.1 Italy Service Delivery Automation Market by Type
10.2.6.3.2 Italy Service Delivery Automation Market by Organization Size
10.2.6.3.3 Italy Service Delivery Automation Market by Verticals
10.2.6.4 United Kingdom Service Delivery Automation Market
10.2.6.4.1 United Kingdom Service Delivery Automation Market by Type
10.2.6.4.2 United Kingdom Service Delivery Automation Market by Organization Size
10.2.6.4.3 United Kingdom Service Delivery Automation Market by Verticals
10.2.6.5 Russia Service Delivery Automation Market
10.2.6.5.1 Russia Service Delivery Automation Market by Type
10.2.6.5.2 Russia Service Delivery Automation Market by Organization Size
10.2.6.5.3 Russia Service Delivery Automation Market by Verticals
10.2.6.6 Rest of Europe Service Delivery Automation Market
10.2.6.6.1 Rest of Europe Service Delivery Automation Market by Type
10.2.6.6.2 Rest of Europe Service Delivery Automation Market by Organization Size
10.2.6.6.3 Rest of Europe Service Delivery Automation Market by Verticals
10.3. ASIA-PACIFIC
10.3.1 Asia-Pacific Service Delivery Automation Market Overview
10.3.2 Asia-Pacific Service Delivery Automation Market Forecasts and Analysis
10.3.3 Asia-Pacific Service Delivery Automation Market Forecasts and Analysis - By Type
10.3.4 Asia-Pacific Service Delivery Automation Market Forecasts and Analysis - By Organization Size
10.3.5 Asia-Pacific Service Delivery Automation Market Forecasts and Analysis - By Verticals
10.3.6 Asia-Pacific Service Delivery Automation Market Forecasts and Analysis - By Countries
10.3.6.1 Australia Service Delivery Automation Market
10.3.6.1.1 Australia Service Delivery Automation Market by Type
10.3.6.1.2 Australia Service Delivery Automation Market by Organization Size
10.3.6.1.3 Australia Service Delivery Automation Market by Verticals
10.3.6.2 China Service Delivery Automation Market
10.3.6.2.1 China Service Delivery Automation Market by Type
10.3.6.2.2 China Service Delivery Automation Market by Organization Size
10.3.6.2.3 China Service Delivery Automation Market by Verticals
10.3.6.3 India Service Delivery Automation Market
10.3.6.3.1 India Service Delivery Automation Market by Type
10.3.6.3.2 India Service Delivery Automation Market by Organization Size
10.3.6.3.3 India Service Delivery Automation Market by Verticals
10.3.6.4 Japan Service Delivery Automation Market
10.3.6.4.1 Japan Service Delivery Automation Market by Type
10.3.6.4.2 Japan Service Delivery Automation Market by Organization Size
10.3.6.4.3 Japan Service Delivery Automation Market by Verticals
10.3.6.5 South Korea Service Delivery Automation Market
10.3.6.5.1 South Korea Service Delivery Automation Market by Type
10.3.6.5.2 South Korea Service Delivery Automation Market by Organization Size
10.3.6.5.3 South Korea Service Delivery Automation Market by Verticals
10.3.6.6 Rest of Asia-Pacific Service Delivery Automation Market
10.3.6.6.1 Rest of Asia-Pacific Service Delivery Automation Market by Type
10.3.6.6.2 Rest of Asia-Pacific Service Delivery Automation Market by Organization Size
10.3.6.6.3 Rest of Asia-Pacific Service Delivery Automation Market by Verticals
10.4. MIDDLE EAST AND AFRICA
10.4.1 Middle East and Africa Service Delivery Automation Market Overview
10.4.2 Middle East and Africa Service Delivery Automation Market Forecasts and Analysis
10.4.3 Middle East and Africa Service Delivery Automation Market Forecasts and Analysis - By Type
10.4.4 Middle East and Africa Service Delivery Automation Market Forecasts and Analysis - By Organization Size
10.4.5 Middle East and Africa Service Delivery Automation Market Forecasts and Analysis - By Verticals
10.4.6 Middle East and Africa Service Delivery Automation Market Forecasts and Analysis - By Countries
10.4.6.1 South Africa Service Delivery Automation Market
10.4.6.1.1 South Africa Service Delivery Automation Market by Type
10.4.6.1.2 South Africa Service Delivery Automation Market by Organization Size
10.4.6.1.3 South Africa Service Delivery Automation Market by Verticals
10.4.6.2 Saudi Arabia Service Delivery Automation Market
10.4.6.2.1 Saudi Arabia Service Delivery Automation Market by Type
10.4.6.2.2 Saudi Arabia Service Delivery Automation Market by Organization Size
10.4.6.2.3 Saudi Arabia Service Delivery Automation Market by Verticals
10.4.6.3 U.A.E Service Delivery Automation Market
10.4.6.3.1 U.A.E Service Delivery Automation Market by Type
10.4.6.3.2 U.A.E Service Delivery Automation Market by Organization Size
10.4.6.3.3 U.A.E Service Delivery Automation Market by Verticals
10.4.6.4 Rest of Middle East and Africa Service Delivery Automation Market
10.4.6.4.1 Rest of Middle East and Africa Service Delivery Automation Market by Type
10.4.6.4.2 Rest of Middle East and Africa Service Delivery Automation Market by Organization Size
10.4.6.4.3 Rest of Middle East and Africa Service Delivery Automation Market by Verticals
10.5. SOUTH AND CENTRAL AMERICA
10.5.1 South and Central America Service Delivery Automation Market Overview
10.5.2 South and Central America Service Delivery Automation Market Forecasts and Analysis
10.5.3 South and Central America Service Delivery Automation Market Forecasts and Analysis - By Type
10.5.4 South and Central America Service Delivery Automation Market Forecasts and Analysis - By Organization Size
10.5.5 South and Central America Service Delivery Automation Market Forecasts and Analysis - By Verticals
10.5.6 South and Central America Service Delivery Automation Market Forecasts and Analysis - By Countries
10.5.6.1 Brazil Service Delivery Automation Market
10.5.6.1.1 Brazil Service Delivery Automation Market by Type
10.5.6.1.2 Brazil Service Delivery Automation Market by Organization Size
10.5.6.1.3 Brazil Service Delivery Automation Market by Verticals
10.5.6.2 Argentina Service Delivery Automation Market
10.5.6.2.1 Argentina Service Delivery Automation Market by Type
10.5.6.2.2 Argentina Service Delivery Automation Market by Organization Size
10.5.6.2.3 Argentina Service Delivery Automation Market by Verticals
10.5.6.3 Rest of South and Central America Service Delivery Automation Market
10.5.6.3.1 Rest of South and Central America Service Delivery Automation Market by Type
10.5.6.3.2 Rest of South and Central America Service Delivery Automation Market by Organization Size
10.5.6.3.3 Rest of South and Central America Service Delivery Automation Market by Verticals

11. INDUSTRY LANDSCAPE
11.1. MERGERS AND ACQUISITIONS
11.2. AGREEMENTS, COLLABORATIONS AND JOIN VENTURES
11.3. NEW PRODUCT LAUNCHES
11.4. EXPANSIONS AND OTHER STRATEGIC DEVELOPMENTS

12. SERVICE DELIVERY AUTOMATION MARKET, KEY COMPANY PROFILES
12.1. ARAGO INC.
12.1.1. Key Facts
12.1.2. Business Description
12.1.3. Products and Services
12.1.4. Financial Overview
12.1.5. SWOT Analysis
12.1.6. Key Developments
12.2. AUTOMATION ANYWHERE INC.
12.2.1. Key Facts
12.2.2. Business Description
12.2.3. Products and Services
12.2.4. Financial Overview
12.2.5. SWOT Analysis
12.2.6. Key Developments
12.3. BLUE PRISM GROUP
12.3.1. Key Facts
12.3.2. Business Description
12.3.3. Products and Services
12.3.4. Financial Overview
12.3.5. SWOT Analysis
12.3.6. Key Developments
12.4. BELL TECHLOGIX
12.4.1. Key Facts
12.4.2. Business Description
12.4.3. Products and Services
12.4.4. Financial Overview
12.4.5. SWOT Analysis
12.4.6. Key Developments
12.5. CELATON LIMITED
12.5.1. Key Facts
12.5.2. Business Description
12.5.3. Products and Services
12.5.4. Financial Overview
12.5.5. SWOT Analysis
12.5.6. Key Developments
12.6. CYBIANT
12.6.1. Key Facts
12.6.2. Business Description
12.6.3. Products and Services
12.6.4. Financial Overview
12.6.5. SWOT Analysis
12.6.6. Key Developments
12.7. NICE SYSTEMS LTD.
12.7.1. Key Facts
12.7.2. Business Description
12.7.3. Products and Services
12.7.4. Financial Overview
12.7.5. SWOT Analysis
12.7.6. Key Developments
12.8. NINTEX UK LTD
12.8.1. Key Facts
12.8.2. Business Description
12.8.3. Products and Services
12.8.4. Financial Overview
12.8.5. SWOT Analysis
12.8.6. Key Developments
12.9. OPTANIX
12.9.1. Key Facts
12.9.2. Business Description
12.9.3. Products and Services
12.9.4. Financial Overview
12.9.5. SWOT Analysis
12.9.6. Key Developments
12.10. SUTHERLAND GLOBAL SERVICES
12.10.1. Key Facts
12.10.2. Business Description
12.10.3. Products and Services
12.10.4. Financial Overview
12.10.5. SWOT Analysis
12.10.6. Key Developments

13. APPENDIX
13.1. ABOUT THE INSIGHT PARTNERS
13.2. GLOSSARY OF TERMS
The List of Companies

1. Arago Inc.
2. Automation Anywhere Inc.
3. Blue Prism Group
4. Bell Techlogix
5. Celaton Limited
6. Cybiant
7. Nice Systems Ltd.
8. Nintex UK Ltd
9. Optanix
10. Sutherland Global Services
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