South America Cloud Communication Platform Market Growth and Forecast by 2028

Historic Data: 2019-2020 | Base Year: 2021 | Forecast Period: 2022-2028

South America Cloud Communication Platform Market Forecast to 2028 - COVID-19 Impact and Regional Analysis By Component (Solution and Service), Enterprise Size (SMEs and Large Enterprises), and Industry (BFSI, IT & Telecom, Healthcare, Retail, Government, Education, and Others)

Report Date : Nov 2021
Report Code : TIPRE00025839

Category : Technology, Media and Telecommunications
Status : Published

Available Report Formats :
No. of Pages : 140

Page Updated: Nov 2021

Analysis Strategic Insights Market Drivers Regional Insights Report Scope Recent Developments FAQs

The cloud communication platform market in SAM is expected to grow from US$ 268.89 million in 2021 to US$ 1,113.90 million by 2028; it is estimated to grow at a CAGR of 22.5% from 2021 to 2028.

Brazil and Argentina are major economies in SAM. Development of cloud-based IoT platform is the major factor driving the growth of the SAM cloud communication platform market. Cloud IoT platforms facilitate stable and secured communication between devices and IoT platform. The cloud IoT platform provides several security features that ensure individual device security. It further offers data storage and processing capabilities, which permit the combination of APIs and other Cloud services. With the integration of IoT platforms with cloud communication platforms, various advantages are offered such as maintains the hundreds of millions of devices, permits millions of devices to communicate with the IoT Platform at the same time, and guarantees availability and more accuracy. Further, IoT envisages the overall merging of several things while utilizing the internet as the backbone of the communication system to establish a smart interaction between people and surrounding objects. Cloud, being the crucial component of IoT, provides valuable application-specific services in many applications domains

In SAM, Brazil recorded the highest number of COVID-19 confirmed cases, followed by Ecuador, Peru, Chile, and Argentina. The governments of various countries in SAM are taking several initiatives to protect people by controlling the spread of the novel coronavirus across the region through lockdowns, trade bans, and travel restrictions. Therefore, to operate businesses appropriately amid the COVID-19 pandemic, the companies are adopting advanced technologies. South American countries such as Brazil, Chile, and Uruguay are most likely to magnify their remote work policy to curb the virus spread. This aspect is expected to boost the adoption of cloud-based platforms across the region in the coming years.

With the new features and technologies, vendors can attract new customers and expand their footprints in emerging markets. This factor is likely to drive the SAM cloud communication platform market. The SAM cloud communication platform market is expected to grow at a good CAGR during the forecast period.
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This FREE sample will include data analysis, ranging from market trends to estimates and forecasts.

SAM Cloud Communication Platform Market Segmentation

SAM Cloud Communication Platform Market – By Component

Solutions
- UCaaS
- WebRTC
- IVR
- VoIP
- API
Services
- Training and Consulting
- Support and Maintenance
- Managed Services

SAM Cloud Communication Platform Market – By Enterprise Size

SMEs
Large Enterprises

SAM Cloud Communication Platform Market – By Industry

BFSI
IT & Telecom
Healthcare
Retail
Government
Education
Others

SAM Cloud Communication Platform Market, by Country

Brazil
Argentina
Rest of SAM

SAM Cloud Communication Platform Market - Companies Mentioned

Avaya Inc.
Cisco Systems, Inc.
Intrado Corporation
Plivo Inc.
Telestax, Inc.
Twilio Inc
Vonage Holdings Corp.

South America Cloud Communication Platform Report Scope

Report Attribute	Details
Market size in 2021	US$ 268.89 Million
Market Size by 2028	US$ 1,113.90 Million
Global CAGR (2021 - 2028)	22.5%
Historical Data	2019-2020
Forecast period	2022-2028
Segments Covered	By Component Solution and Service By Enterprise Size SMEs and Large Enterprises By Industry BFSI IT & Telecom Healthcare Retail Government Education
Regions and Countries Covered	South and Central America Brazil Argentina Rest of South and Central America
Market leaders and key company profiles	Avaya Inc. Cisco Systems, Inc. Intrado Corporation Plivo Inc. Telestax, Inc. Twilio Inc Vonage Holdings Corp.

Research Manager

Ankita Mittal

Manager,
Market Research & Consulting

Ankita is a dynamic market research and consulting professional with over 8 years of experience across the technology, media, ICT, and electronics & semiconductor sectors. She has successfully led and delivered 100+ consulting and research assignments for global clients such as Microsoft, Oracle, NEC Corporation, SAP, KPMG, and Expeditors International. Her core competencies include market assessment, data analysis, forecasting, strategy formulation, competitive intelligence, and report writing.

Ankita is adept at handling complete project cycles—from pre-sales proposal design and client discussions to post-sales delivery of actionable insights. She is skilled in managing cross-functional teams, structuring complex research modules, and aligning solutions with client-specific business goals. Her excellent communication, leadership, and presentation abilities have enabled her to consistently deliver value-driven outcomes in fast-paced and evolving market environments.

What are the South America Cloud Communication Platform Market report deliverables?

Historical Analysis (2 Years), Base Year, Forecast (7 Years) with CAGR
PEST and SWOT Analysis
Market Size Value / Volume - Global, Regional, Country
Industry and Competitive Landscape
Excel Dataset

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