Telemedicine Market Analysis by Size, Growth, Share | 2028

Telemedicine Market Forecast to 2028 - COVID-19 Impact and Global Analysis By Type (Telehospital, and Telehome); Product and Services (Software and Hardware, Tele-Consulting, Tele-Monitoring, and Tele-Education/Training); Specialty (Cardiology, Gynecology, Neurology, Orthopedics, Dermatology, Mental Health, and Others); Delivery Mode (Mobile, Call Centers, and Web); and Geography

Publication Month : Apr 2021

  • Report Code : TIPRE00018287
  • Category : Healthcare IT
  • Status : Published
  • No. of Pages : 200
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[Research Report] The telemedicine market was valued at US$ 51,094.75 million in 2020 and is projected to reach US$ 199,544.64 million by 2028; it is expected to grow at a CAGR of 18.6% during 2021–2028.

Market Insights and Analyst View:

Telemedicine, a term coined in the 1970s, simply means healing at a distance. Telemedicine refers to the use of information and communication technology to enhance patient outcomes by increasing access to treatment and medical data. Telemedicine is a way to improve patient care and physician education. Increase in digitalization of healthcare services in developing countries such as India, China, Brazil, and Indonesia, and awareness about applications for telemedicine is fueling the growth of the telemedicine market. Also, increase in use of artificial intelligence, machine learning, and Internet of Things (IoT) to develop smart medications techniques is driving the telemedicine market growth.

Growth Drivers and Restraints:

Smartphones are making healthcare practices more comfortable and manageable as they play key role in the collection of patient’s health data; moreover, they can also act as a medium to provide healthcare services as well as to provide prescriptions, medical knowledge, recommendations, and so on. The telemedicine technology allows healthcare providers to support patients throughout disease surveillance, guidance treatments, and chronic disease management. The number of Internet users is currently rising at an annual rate of more than 7%, equating to an average of ~875,000 new users every day. However, the COVID-19 pandemic has had a big impact on internet user research, and hence, the actual figures are likely to be much higher. Moreover, according to Data Reporter Review, 42 published in February 2021, there were 5.11 billion unique mobile users worldwide in 2019, and 2.71 billion of them used smartphones. Additionally, 82.2% of the people in the UAE have a smartphone, which is the highest smartphone penetration in the world.

Tele homecare programs introduced in different countries include the Whole System Demonstrator (WSD) project in the UK, Veterans’ Health Segmentation (VHA) project in the US, and the TELEKART program in Denmark, among others. These tele homecare programs aim at assisting in reducing, managing, and preventing the occurrence of chronic diseases by remote monitoring of patients. In addition, in 2018, UNICEF developed RapidPro, a unique and innovative dashboard-system, to help the Malaria Sub-directorate of the Ministry of Health (MoH) in keeping track of health; the system is in effect since 2018, spanning 20 provinces and 20,000 villages. UNICEF is likely to continue to refine and expand the use of telemedicine tools to enhance the capabilities of communities and governments to manage HIV and malaria infections, awareness, immunization, and integrated national data as well as to ensure the long-term sustainability and scalability of the RapidPro program, as it is gradually being handed over to the government.

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Telemedicine Market: Strategic Insights

Market Size Value inUS$ 51,094.75 Million in 2020
Market Size Value byUS$ 199,544.64 Million by 2028
Growth rateCAGR of 18.6% from 2021-2028
Forecast Period2021-2028
Base Year2021
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Report Segmentation and Scope:

The “Global Telemedicine Market” segmentation is done on the basis of product and services, type, specialty, delivery mode, and geography. Based on product and service, the telemedicine market is segmented into software and hardware, tele-consulting, tele-monitoring, and tele-education/training. Based on type, the telemedicine market is segmented into telehospital and telehome. Based on specialty, the telemedicine market is segmented cardiology, gynecology, orthopedics, neurology mental health (psychiatry) and others. Based on delivery mode, the telemedicine market is segmented into mobile, web, and call centers. The telemedicine market based on geography is segmented into North America (US, Canada, and Mexico), Europe (Germany, France, Italy, UK, Russia, and Rest of Europe), Asia Pacific (Australia, China, Japan, India, South Korea, and Rest of Asia Pacific), Middle East & Africa (South Africa, Saudi Arabia, UAE, and Rest of Middle East & Africa), and South & Central America (Brazil, Argentina, and Rest of South & Central America)

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Segmental Analysis:

Based on product and service, the telemedicine market is segmented into software and hardware, tele-consulting, tele-monitoring, and tele-education/training. In 2020, the software and hardware segment held the largest telemedicine market share. However, the tele-consulting services segment is expected to grow at highest CAGR during the forecast period. Telemedicine hardware and software comprise the tools that are used to provide a mobile frame and storage system. Telemedicine hardware comprises the equipment that can be used in patients at home and in a clinical setting. For instance, blood pressure monitors, Bluetooth-enabled scales, and pulse oximetry monitors are used by specialists as well as consumers. Telemedicine cart is generally the most popular equipment which helps in a program running. This hardware is necessary to carry the camera, keyboard, computer monitors and mobile medical devices. With this help, physicians can move patient’s data room to room. Moreover, they can record and transmit a patient’s medical data.

Moreover, telemedicine software is used to save, transmit, or share the private health information of the patient from physician to physician or to direct patient. The software is friendly and secure, which provides free access for patients to deliver health care, health information, or health education at a distance through online service on mobile phones. Telehealth software is able to be executed in a variety of settings to abolish the need for special training as well as minimize downtime. Additionally, it helps in epidemiology & public health, electronic health records, personal wellness & fitness applications, clinical reference, and clinical decision support for patients.

Telemedicine Market, by Type – 2020 and 2028

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Based on type, the telemedicine market is segmented into telehospital and telehome. In 2020, the telehospital segment held the largest market share of the telemedicine market, by type. However, the demand for telehome is also expected to grow at the fastest rate during the coming years. Tele-hospital includes sending reminder messages by voice or SMS to users via mobile health apps. The treatment services are aimed at achieving treatment passively, such as disease eradiation and overcoming challenges. It is applied to support patients with diabetes, HIV/AIDS, TB, and many more. Moreover, the treatment services also provide management for sleeping problems such as insomnia, depression, and anxiety, improving mental health. The tele-hospital helps deliver awareness regarding HIV prevention, chronic pain management, assisting in symptoms management of cancer, diabetes management. For instance, the FOCUS mobile app provided by the Center for Technology and Behavioral Health allows the users to track symptoms and receive targeted interventions based on responses to daily assessments. The increasing prevents of chronic diseases and rising need for patients' data management and to enhance the patients' care Tele-hospital segment is expected to grow remarkably.

Based on specialty, the telemedicine market is segmented cardiology, gynecology, orthopedics, neurology mental health (psychiatry) and others. In 2020, the mental health segment held considerable share of the market, by specialty. Psychiatry division of healthcare science is a specialty dedicated to various processes such as diagnosis, prevention, and treatment of mental disorders. IT may include different maladaptations associated with mood, behavior, cognition, and perceptions. Telepsychiatry is an emerging telemedicine specialty service that can provide a diverse range of services such as psychiatric evaluations, therapies such as individual therapy, group therapy, family therapy, patient education, medication management, and others. It facilitates direct interaction between psychiatrists and patients. With the help of video-based telepsychiatry, it's helpful to attend to the patients' needs for convenient, affordable, and readily accessible mental health services. It enables psychiatrists to treat more patients in distant locations and helps reduce patients' stress during the physical transportations from home to the clinics or hospital.

Based on delivery mode, the telemedicine market is segmented into mobile, web, and call centers. In 2020, the mobile segment held the largest share of the market, by delivery mode. Mobile telephone devices are an important component of the telemedicine system. Through the mobile device, the patients and the health care providers can communicate and exchange data. Smartphones are extensively used worldwide. The telemedicine applications and software can be operated and manage data. The mobile devices, through internet connections, patient data can be transfer and can be managed remotely. The developing internet penetration in developing countries is expected to support the growth of telemedicine markets.

Regional Analysis:

Based on geography, the telemedicine market segments into five key regions: North America, Europe, Asia Pacific, South & Central America, and Middle East & Africa. In 2020, North America telemedicine market held the largest share of the global telemedicine market, and Asia Pacific telemedicine market is estimated to register the highest CAGR during the forecast period. The US telemedicine market held the largest share in North American telemedicine market. In the United States, 76% of hospitals connect with patients using some form of telemedicine. With increasing need for a multidisciplinary approach to care and patient-provider partnerships, telemedicine has helped strengthen connections between patients, health care providers, and other stakeholders. In the face of the COVID-19 pandemic, the relevance of telemedicine has become even more acute. Use of telemedicine has been rapidly promoted, and laws on its coverage are rapidly changing. Though the use of telemedicine in the U.S. has been minimal prior to COVID-19, interest in and implementation of telemedicine has expanded rapidly during the crisis, as policymakers, insurers and health systems have looked for ways to deliver care to patients in their homes to limit transmission of the novel coronavirus. With growing demand for telemedicine, several changes have been made to telehealth policy, coverage, and implementation, in order to make telemedicine more widely accessible during this state of emergency. The federal government has focused on loosening restrictions on telemedicine in the Medicare program, including allowing beneficiaries from any geographic location to access services from their homes. HHS has waived enforcement of HIPAA for telemedicine, while the DEA has loosened requirements on e-prescribing of controlled substances. On a state level, many state governments have focused on expanding telemedicine in their Medicaid programs, as well relaxing state-level restrictions around provider licensing, online prescribing and written consent. Many states in the US are also mandating fully insured private plans to cover and reimburse for telemedicine services equally. Meanwhile, many commercial insurers have voluntarily addressed telemedicine in their response to COVID-19, focusing on reducing or eliminating cost sharing, broadening coverage of telemedicine and expanding in-network telemedicine providers. Health systems have rapidly adapted to implement new telehealth programs or ramp up existing ones.

The Asia Pacific region is expected to be the fastest-growing region among all other regions. The growth of the market in the Asia Pacific region is expected to grow at a faster pace owing to factors such as the growing prevalence of chronic disease in countries such as Australia, India, and others. Telemedicine market in India is expected to show a higher growth rate due to government policy that has ensured that standards have been set for EMR, medical records and standards, while on the other hand we see very large hospitals adopting digital in order to increase access and improve care outcomes. The Europe telemedicine market growth is attributed due to the Increasing Use of Smartphones and Development of Various Mobile Platforms and Increasing Prevalence of Chronic and Lifestyle-Associated Diseases. Also, rising adoption of telemedicine in awake of COVID Pandemic is likely to raise the demand for telemedicine. The Middle East & Africa telemedicine market is expected to grow due to rise in the prevalence of chronic diseases, and adoption of telemedicine’s by the developing economies. The South & Central America telemedicine market is expected to grow owing to rising adoptions of advance digital technologies for patient care in the region.

Industry Developments and Future Opportunities:

Various initiatives taken by key players operating in the global telemedicine market are listed below:

  1. In January 2021, Royal Philips expanded its leadership in patient care management solutions for the hospital with the acquisition of Capsule Technologies, Inc. Capsule’s Medical Device Information Platform - comprised of device integration, vital signs monitoring and clinical surveillance services - connects almost all existing medical devices and EMRs in hospitals through a vendor-neutral system.
  2. In December 2020, Philips to become a global leader in patient care management solutions for the hospital and the home through the acquisition of BioTelemetry, Inc. The acquisition of BioTelemetry is a strong fit with Philips’ cardiac care portfolio, and its strategy to transform the delivery of care along the health continuum with integrated solutions.
  3. In August 2020, Xealth and Cerner Corporation are working to improve the health care experience and empower patients to be active participants in their treatment and well-being. As part of this agreement, Cerner and LRVHealth have together invested $6 million in Xealth. The Xealth platform is designed to help clinicians easily integrate, prescribe and monitor digital health tools for patients from one location in the EHR.
  4. In July 2020, Teladoc Health, Inc., the world pioneer in virtual treatment, reported today that it has completed its acquisition of InTouch Health, headquartered in Santa Barbara, Calif. Teladoc Health will connect the clinical process through in-patient, hospital, and home care settings by integrating InTouch Health's advanced telehealth services that connect caregivers to one another in diverse medical environments. This will ensure increased access to high-quality care and improved health results.

Covid-19 Impact:

As the number of COVID-19–infected patients increased, population using computers and tablets for telemedicine also increased, which also reduced staff exposure in ambulances and hospitals. Telemedicine has experienced a huge surge in adoption over the past few months, during the coronavirus pandemic. With people locked down at home, it has become the 'new normal' way of accessing healthcare. It is expected that demand for these services increased dramatically globally in COVID-19 pandemic, as the shares of one telehealth provider, Teladoc Health Inc., increased almost 50% since the start of 2020. Hospitals and health systems also encouraged people with suspected COVID-19 symptoms to use telehealth services to limit people's flow to already crowded emergency rooms and doctor surgeries. Therefore, the growing demand for telemedicine during COVID-19 worldwide is likely to boost the growth of the telemedicine market.  

Competitive Landscape and Key Companies:

Some of the telemedicine market leaders are Allscripts Healthcare, LLC, Cerner Corporation, Cisco Systems, Inc., Eagle Telemedicine, Honeywell International Inc., McKesson Corporation, Koninklijke Philips N.V. , AMD Global Telemedicine, Inc., American Well, Teladoc Health, Inc., and Insight. These companies focus on new product launches and geographical expansions to meet the growing consumer demand worldwide and increase their product range in specialty portfolios. They have a widespread global presence, which provides them to serve a large set of customers and subsequently increases their market share. The report offers trend analysis of the telemedicine market emphasizing on various parameters such as technological advancements, market dynamics, and competitive landscape analysis of leading market players across the globe.

Report Coverage
Report Coverage

Revenue forecast, Company Analysis, Industry landscape, Growth factors, and Trends

Segment Covered
Segment Covered

Type ; Product and Services ; Specialty ; Delivery Mode ; and Geography

Regional Scope
Regional Scope

North America, Europe, Asia Pacific, Middle East & Africa, South & Central America

Country Scope
Country Scope

Argentina, Australia, Brazil, Canada, China, France, Germany, India, Italy, Japan, Mexico, Saudi Arabia, South Africa, South Korea, Spain, United Arab Emirates, United Kingdom, United States

The List of Companies - Telemedicine Market

  1. Allscripts Healthcare Solutions, Inc.
  2. Amd Global Telemedicine, Inc.
  3. American Well Corporation
  4. Biotelemetry, Inc. (Philips)
  5. Teladoc Health
  6. Cerner Corporation
  7. Cisco Systems, Inc.
  8. Eagle Telemedicine Solutions Llc
  9. Insight
  10. Koninklijke Philips N.V
  11. McKesson Corporation

The Insight Partners performs research in 4 major stages: Data Collection & Secondary Research, Primary Research, Data Analysis and Data Triangulation & Final Review.

  1. Data Collection and Secondary Research:

As a market research and consulting firm operating from a decade, we have published many reports and advised several clients across the globe. First step for any study will start with an assessment of currently available data and insights from existing reports. Further, historical and current market information is collected from Investor Presentations, Annual Reports, SEC Filings, etc., and other information related to company’s performance and market positioning are gathered from Paid Databases (Factiva, Hoovers, and Reuters) and various other publications available in public domain.

Several associations trade associates, technical forums, institutes, societies and organizations are accessed to gain technical as well as market related insights through their publications such as research papers, blogs and press releases related to the studies are referred to get cues about the market. Further, white papers, journals, magazines, and other news articles published in the last 3 years are scrutinized and analyzed to understand the current market trends.

  1. Primary Research:

The primarily interview analysis comprise of data obtained from industry participants interview and answers to survey questions gathered by in-house primary team.

For primary research, interviews are conducted with industry experts/CEOs/Marketing Managers/Sales Managers/VPs/Subject Matter Experts from both demand and supply side to get a 360-degree view of the market. The primary team conducts several interviews based on the complexity of the markets to understand the various market trends and dynamics which makes research more credible and precise.

A typical research interview fulfils the following functions:

  • Provides first-hand information on the market size, market trends, growth trends, competitive landscape, and outlook
  • Validates and strengthens in-house secondary research findings
  • Develops the analysis team’s expertise and market understanding

Primary research involves email interactions and telephone interviews for each market, category, segment, and sub-segment across geographies. The participants who typically take part in such a process include, but are not limited to:

  • Industry participants: VPs, business development managers, market intelligence managers and national sales managers
  • Outside experts: Valuation experts, research analysts and key opinion leaders specializing in the electronics and semiconductor industry.

Below is the breakup of our primary respondents by company, designation, and region:

Research Methodology

Once we receive the confirmation from primary research sources or primary respondents, we finalize the base year market estimation and forecast the data as per the macroeconomic and microeconomic factors assessed during data collection.

  1. Data Analysis:

Once data is validated through both secondary as well as primary respondents, we finalize the market estimations by hypothesis formulation and factor analysis at regional and country level.

  • 3.1 Macro-Economic Factor Analysis:

We analyse macroeconomic indicators such the gross domestic product (GDP), increase in the demand for goods and services across industries, technological advancement, regional economic growth, governmental policies, the influence of COVID-19, PEST analysis, and other aspects. This analysis aids in setting benchmarks for various nations/regions and approximating market splits. Additionally, the general trend of the aforementioned components aid in determining the market's development possibilities.

  • 3.2 Country Level Data:

Various factors that are especially aligned to the country are taken into account to determine the market size for a certain area and country, including the presence of vendors, such as headquarters and offices, the country's GDP, demand patterns, and industry growth. To comprehend the market dynamics for the nation, a number of growth variables, inhibitors, application areas, and current market trends are researched. The aforementioned elements aid in determining the country's overall market's growth potential.

  • 3.3 Company Profile:

The “Table of Contents” is formulated by listing and analyzing more than 25 - 30 companies operating in the market ecosystem across geographies. However, we profile only 10 companies as a standard practice in our syndicate reports. These 10 companies comprise leading, emerging, and regional players. Nonetheless, our analysis is not restricted to the 10 listed companies, we also analyze other companies present in the market to develop a holistic view and understand the prevailing trends. The “Company Profiles” section in the report covers key facts, business description, products & services, financial information, SWOT analysis, and key developments. The financial information presented is extracted from the annual reports and official documents of the publicly listed companies. Upon collecting the information for the sections of respective companies, we verify them via various primary sources and then compile the data in respective company profiles. The company level information helps us in deriving the base number as well as in forecasting the market size.

  • 3.4 Developing Base Number:

Aggregation of sales statistics (2020-2022) and macro-economic factor, and other secondary and primary research insights are utilized to arrive at base number and related market shares for 2022. The data gaps are identified in this step and relevant market data is analyzed, collected from paid primary interviews or databases. On finalizing the base year market size, forecasts are developed on the basis of macro-economic, industry and market growth factors and company level analysis.

  1. Data Triangulation and Final Review:

The market findings and base year market size calculations are validated from supply as well as demand side. Demand side validations are based on macro-economic factor analysis and benchmarks for respective regions and countries. In case of supply side validations, revenues of major companies are estimated (in case not available) based on industry benchmark, approximate number of employees, product portfolio, and primary interviews revenues are gathered. Further revenue from target product/service segment is assessed to avoid overshooting of market statistics. In case of heavy deviations between supply and demand side values, all thes steps are repeated to achieve synchronization.

We follow an iterative model, wherein we share our research findings with Subject Matter Experts (SME’s) and Key Opinion Leaders (KOLs) until consensus view of the market is not formulated – this model negates any drastic deviation in the opinions of experts. Only validated and universally acceptable research findings are quoted in our reports.

We have important check points that we use to validate our research findings – which we call – data triangulation, where we validate the information, we generate from secondary sources with primary interviews and then we re-validate with our internal data bases and Subject matter experts. This comprehensive model enables us to deliver high quality, reliable data in shortest possible time.

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