User Research Repositories Software Market Forecast to 2028 - COVID-19 Impact and Global Analysis By Type (Cloud-Based and On-Premises) and Application (Government, Retail and eCommerce, Healthcare and Life Sciences, BFSI, Transportation and Logistics, Telecom and IT, Manufacturing, and Others)
Publication Month: Nov 2021 |
Report Code: TIPRE00015859
| No. of Pages: No. of Pages 154
The user research repositories software market is expected to grow from US$ 120.68 million in 2021 to US$ 364.00 million by 2028; it is estimated to grow at a CAGR of 17.1% from 2021 to 2028.
Research repositories is a centralized place to store the research data and organize it for easy access. User research repositories software enables the research team to discover insights beyond single research studies, ensuring the consistency of research. The user research repositories software facilitates the search and discoverability of research data, allowing cross-referencing and meta-studies. This software enables the researchers to incorporate multiple feedback sources, improving the research quality due to the broad inclusion of user perspectives. Furthermore, different steps in the research process, including planning, taking notes, transcribing interviews, collecting highlights, analyzing gathered information, clustering information, translating information into insights, and preparing engaging and rich reports, involve a broad range of tools and contexts switches. The repositories software combines analysis and repository in a single tool and minimizes separate tool switches to reduce the research time and improve the quality of results. Additionally, the software allows multi-disciplinary researchers or stakeholders to analyze research data collaboratively, both on-premises and remotely, leading to increased awareness for user research and better results through diverse views.
Strategic Insights
Impact of COVID-19 Pandemic on User Research Repositories Software Market
According to the United Nations Conference on Trade and Development, the COVID-19 pandemic has led to a surge in e-commerce and digital transformation amid slowing economic activities. Adjusting to the new normal, consumers are purchasing goods and services online. Retailers and delivery companies are aiming to meet the growing customer demand efficiently. After witnessing a significant drop in 2020 due to the COVID-19 pandemic, the global e-commerce market has begun witnessing a gradual recovery in consumer demand since the last quarter of 2020. Rapid recovery in online product sales is anticipated to boost the demand for user research repositories software during the forecast period to manage customer feedback and experience. However, fluctuating consumer preferences and behavior due to the changing pandemic scenario would also positively influence the user experience (UX) research software market in the coming years.
Lucrative Regions of User Research Repositories Software Market
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Market Insights–
User Research Repositories Software Market
Rising Demand from UX-Centric Tech Start-ups
The US is a home to the most significant number of startups (63,703), followed by India (8,301) and the UK (5,377). Presently, 7.1% of the startups worldwide operate in the Fintech industry, followed by Life Sciences and Healthcare (6.8%), Artificial intelligence (5.0%), Gaming (4.7%), Adtech (3.3%), and Edtech (2.8%). These startups are developing their products considering the users requirements. For creating the optimum user-oriented design, in-depth research becomes crucial. The right user research can save ample time, money, and effort for the startup by reducing the scope of customer dissatisfaction. The UX research helps study and evaluate the target audience by understanding their behavioral patterns, experience, interaction, and emotion toward the product developed by the startup. Being at the early stage of the market cycle, startups require to create a database or repositories for storage, access, and analysis of the entire user data created during the product development process. Furthermore, all stakeholders, such as managers and designers, utilize the research data and collaborate their actions in a well-organized platform. User research repositories software plays a crucial role in the systematic management and collaboration of information and assists in a startup's product development. Therefore, the rising number of startups and the vital requirement of product developers to access research data are driving the market growth.
Type-Based Insights
Based on type, the global user research repositories software market is bifurcated into cloud-based and on-premises. Businesses in highly regulated industries house their applications on-premises with critical data located within in-house servers and IT infrastructure. UX repositories provide product teams with a central hub for storing, analyzing, and collaborating the user research. UX researchers are focusing on various methods to design customer centric products. Thus, on-premises deployment is considered a safe and reachable alternative for several enterprises. Advantages of on-premises deployment, such as security against cyber-attacks which is facilitate its deployment by organizations. It is adopted by businesses that prefer their business-critical information to be stored on their own servers for enhanced data protection
Application-Based Insights
Based on application, the user research repositories software market is segmented into government, retail and e-commerce, healthcare and life sciences, BFSI, transportation and logistics, telecom and IT, manufacturing, and others. Digital in-store interactions are enabling brands to engage with customers. The COVID - 19 pandemic increased the use of smartphones and digital platforms with a shift in customers’ needs and expectations. Digitalization presents a new opportunity for telecom players to improvise, innovate, and reinvent products and services. Customers are invariably connected to the network via voice; text; and other internet-based smartphone interactions, such as apps for health, entertainment, finance, food, fitness, and energy and safety measures. The telecom industry sits atop large quantities of data. The applicability of data consolidated from user and market research can solve major issues of the telecom industry. Advanced analytics gives insight into peak usage hours, which helps companies address user network congestion issues. Mapping out individual consumer details help the operators differentiate between high-priority clients from defectors, plan out added value services, and prevent revenue losses.
Players operating in the user research repositories software market are mainly focused on the development of advanced and efficient products.
- In 2021, Boulder-based Tetra Insights, a research operations platform, announced that it raised a US$5 million Series A round from Access Venture Partners. The investment will accelerate the company’s growth and development of its proprietary technology.
- In 2021, Productboard, a customer-centric product management platform that empowers teams to deliver the right products to market faster, announced that it raised US$72 million in Series C funding led by Tiger Global Management with participation from existing investors Index Ventures, Kleiner Perkins, Sequoia Capital, and Bessemer Venture Partners.
- In 2021, Zeroheight announced that it raised a US$ 10 million Series A funding round led by Tribe Capital, with participation from Adobe, Y Combinator, FundersClub, and Expa, as well as angel investors including Tom Preston-Werner (co-founder of GitHub), Bradley Horowitz (VP Product at Google), Irene Au (built and ran UX design for Google), and Nick Caldwell (VP Engineering at Twitter).
- In 2020, Experience Dynamics was awarded a Top 1000 Global company recognition by the independent Washington DC-based business to business rating company Clutch. The award adds Experience Dynamics to a list of global companies providing exceptional consulting services in digital transformation and user experience design.
- In 2019, USER partnered with Singapore University of Technology and Design to provide a free workshop on user experience and the Singapore market for Estonian, a creative design center for designs, entrepreneurs, and the public sector.
- In 2018, Fuel Cycle, a leading all-in-one market research solution, announced a new strategic partnership with UserZoom, a leading UX insights company in UX research and usability testing, to optimize research capabilities in user experience. UserZoom’s mission is to scale UX research through speed and automation, which carefully aligns with Fuel Cycle’s commitment to empower continuous research that is up-to-speed with the demanding and ever-changing global market.
The user research repositories software market has been segmented as follows:
User Research Repositories Software Market – by Type
- Cloud-Based
- On-Premises
User Research Repositories Software Market – by Application
- Government
- Retail and eCommerce
- Healthcare and Life Sciences
- BFSI
- Transportation and Logistics
- Telecom and IT
- Manufacturing
- Others
User Research Repositories Software Market – by Geography
- North America
- US
- Canada
- Mexico
- Europe
- Germany
- France
- Italy
- UK
- Russia
- Rest of Europe
- Asia Pacific (APAC)
- Australia
- China
- India
- Japan
- South Korea
- Singapore
- Rest of APAC
- Middle East Africa (MEA)
- South Africa
- Saudi Arabia
- UAE
- Rest of MEA
- South America
- Brazil
- Argentina
- Rest of SAM
User Research Repositories Software Market – Company Profiles
- Crayon Bits, LLC
- Usertimes Solutions GmbH
- Tetra Insights, Inc.
- Savio Technology Inc.
- Reveall B.V.
- Productboard, Inc.
- UserZoom
- Dovetail Research Pty. Ltd.
- Condens Insights GmbH
- Aurelius Lab, LLC
Frequently Asked Questions
The List of Companies - User Research Repositories Market
- Crayon Bits, LLC
- Usertimes Solutions GmbH
- Tetra Insights, Inc.
- Savio Technology Inc.
- Reveall B.V.
- Productboard, Inc.
- UserZoom
- Dovetail Research Pty. Ltd.
- Condens Insights GmbH
- Aurelius Lab, LLC
- Save and reduce time carrying out entry-level research by identifying the growth, size, leading players and segments in the global User Research Repositories market
- Highlights key business priorities in order to assist companies to realign their business strategies
- The key findings and recommendations highlight crucial progressive industry trends in the global User Research Repositories market, thereby allowing players across the value chain to develop effective long-term strategies
- Develop/modify business expansion plans by using substantial growth offering developed and emerging markets
- Scrutinize in-depth global market trends and outlook coupled with the factors driving the market, as well as those hindering it
- Enhance the decision-making process by understanding the strategies that underpin commercial interest with respect to client products, segmentation, pricing and distribution
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