自动化即服务市场基于(关键地区、市场参与者、规模和份额)- 到 2031 年的预测

  • Report Code : TIPRE00008607
  • Category : Technology, Media and Telecommunications
  • Status : Published
  • No. of Pages : 213
Buy Now

全球自动化即服务市场在 2018 年达到 27.92 亿美元,预计到 2027 年将达到 233.977 亿美元,2019-2027 年复合年增长率为 27.5%。

不同行业垂直领域越来越多地采用数字解决方案以及对无差错和及时流程的需求是促进市场增长的有利因素。与此相反,影响效率的操作流程和业务规则的频繁变更是限制全球自动化即服务市场扩张的因素。

如今,自动化已成为企业的重要工具。流程标准化的各个垂直领域的变革、发展和积极差异化。早期采用者在自动化流程的帮助下,能够建立一支高效、财务稳健、全面的虚拟劳动力队伍。机器人流程自动化 (RPA) 的工业执行将创新推向卓越的焦点。这为系统集成商提供了增长机会,他们可以合作并帮助公司将最佳的自动化解决方案与其系统集成。

从地区来看,北美在 2018 年引领了全球自动化即服务市场,积累了最大的收入份额,并可能在整个预测期内继续占据主导地位。与此同时,亚太地区预计将迅速增长,在预测时间内复合年增长率最高。

未来趋势

将先进功能融入自动化流程< /h3>

在未来几年中,预计市场将涉足新类别的软件供应商,他们将开发高级分析和数据挖掘功能。这将进一步扩展自动化的范围,跨越具有不同程度的非结构化数据/内容的更多方面的流程。通过实施智能自动化即服务以及持续的数字化转型平台,企业可以获得最佳的投资回报率。反过来,这将使业务流程变得更简单,可以开发更有洞察力的数据,使组织能够在自动化业务流程方面取得显着的进步。

驱动因素

不同行业垂直领域越来越多地采用数字解决方案

数字解决方案的实施正在各个行业获得关注,包括制造、医疗保健、BFSI、IT 和医疗保健。电信、零售等。分析使他们能够更好地理解并服务客户。获取实时信息有助于做出高效的决策。常规业务运营的自动化提高了生产力。举例来说,据观察,航空公司已经能够熟练地通过实时供需信息进行定价。具有强大数字能力的零售公司设计了无缝的全渠道环境。医疗保健行业通过电子健康记录 (EHR) 实现了现代化,该记录可跟踪患者的生命体征并管理虚拟咨询。与此同时,自动化降低了保险公司的负担。索赔处理和承保费用。制造商可以通过重组流程和培训员工在数字世界中发挥作用来提高质量、运营绩效和供应链透明度。

对无差错和及时流程的需求不断增长< /h3>

自动化涉及触发响应、数据处理以及与数字系统的通信,这通常需要大量的单调和劳动。自动化即服务模型使组织能够从缓慢的手动操作转变为快速可靠的自动化流程。云技术的不断普及和对自动化的巨大需求极大地推动了全球自动化即服务市场的增长。由于能够明智地执行无差错操作,自动化流程在众多垂直领域都具有巨大的市场潜力。自动化对于 BFSI、医疗保健以及 IT 和信息技术领域非常重要。电信,因为这些行业遵循重复的、基于规则的和定义的流程。此外,它还消除了业务环境中因手动流程而产生的差异和错误。

限制

操作流程和业务规则频繁变更影响效率

  ;当业务法规变更的发生率更加频繁时,自动化的有效性就会受到阻碍。当标准操作流程发生很少的变化并且保持良好定义时,企业中的平台会表现最佳。然而,当流程的变更反复发生时,重新编程和重新工作以整合变更的任务比平常增加更多。此外,在此过程中利用编码、测试和重新部署机器人的投资成本会使操作进一步复杂化。这会影响效率和生产力,并需要人工干预来管理修订,最终阻碍全球自动化即服务市场的增长。

战略见解
< /h3>

市场细分

按组件划分

简化繁琐的业务流程加速了细分市场的增长

全球自动化即服务市场按组件划分,分为解决方案和服务。前者在 2018 年以最大的收入份额引领市场,预计到 2027 年将继续领先。许多技术提供商正在根据业务需求提供定制的自动化解决方案。他们根据订阅模式为公司托管和管理这些解决方案。自动化流程分为简单、中型和复杂类型,每种类型都有固定的价格。借助自动化解决方案,用户可以简化结构化业务流程并优化任务效率。

服务领域跟随解决方案占领全球自动化即服务市场份额。每个软件都得到进一步的服务支持,以使实用程序清晰并解决最终用户面临的问题。 RPA 提供商提供的专属服务在软件实施中发挥着至关重要的作用。专业服务包括咨询、集成和服务。开发、支持和支持维护。同时,培训倾向于提高组织的技能。它们目前正处于需求高峰,因为全球有几家公司希望教育其员工如何有效运营自动化解决方案。

通过部署模型

减少内部管理并利用客户交互保持细分市场的主导地位

根据部署模型,全球自动化即服务市场分为本地和云。云细分市场在 2018 年占据市场主导地位,预计到 2027 年将保持领先地位。就云而言,第三方提供商负责安排和管理创业活动和流程。这些基于云的服务利用虚拟技术来托管企业的应用程序。云部署消除了与资本相关的开销,定期提供数据备份,并且只需为所使用的资源付费。云具有更大的吸引力,可以以最少的努力与全球更多的合作伙伴、客户、客户和其他企业建立联系。

在本地服务中,资源部署在公司的 IT 基础设施内,并且仅由负责软件的维护、更新和性能。由于软件已获得许可并且其整个插图存在于组织范围内,因此可以提供更高的安全性。因此,本地部署主要被知名组织采用,能够在安装和维护方面投入大量资金。本地结构需要软件许可证、内部服务器硬件、集成能力和 IT 专业知识来管理复杂的问题。

自动化即服务市场,按部署模型划分 - 2019 年和 2027 年

区域洞察

从地理位置上看,全球自动化即服务市场分为北美、欧洲、亚太地区 (APAC)、南美洲 (SAM) ,以及中东和非洲 (MEA)。

北美在 2018 年占据最大的市场份额,预计到 2027 年将保持其主导地位,收入份额最高。该地区不断增长的服务业、增加的 IT 支出、大型企业池以及快节奏的技术进步是促进市场增长的一些关键参数。最近北美商业方法和人力资源外包的热潮对市场的拓展极为有利。此外,新兴的制造业刺激了业务流程自动化。后端和前端流程自动化包括库存销售、库存管理、经济订单金额管理和商业文件。

欧洲是第二大市场占有者,预计将获得相当大的收入份额到 2027 年。欧盟 (EU) 拥有多家主要汽车制造和装配厂。这些强大的设施已大规模采用自动化解决方案和服务,用于装配、材料处理和质量控制 (QC) 应用。此外,自动化在医疗保健和食品行业的融合增强了区域自动化即服务市场的视野。

预计亚太地区自动化即服务市场将以最高的速度扩张2019 年至 2027 年复合年增长率,市场份额不断变化。大量中小企业和零售业的快速扩张刺激了自动化服务的需求。此外,政府当局对各行业最佳数字化的援助、技术进步以及数据管理的需求鼓励公司实施自动化工具来访问实时信息。

自动化作为利润丰厚的领域-a-service 市场

主要市场参与者:

  • 埃森哲(爱尔兰)
  • Automation Anywhere, Inc.(美国)
  • Blue Prism Group(英国)
  • HCL Technologies(印度)
  • Hewlett Packard Enterprise Development LP (HPE)(美国)
  • IBM Corporation(美国)
  • Microsoft Corporation(美国)
  • NICE Ltd.(以色列)
  • Pegasystems Inc.(美国)
  • UiPath(美国)
    < /li>

主要进展:

  • 2017 年 4 月:埃森哲收购了英国 Genfour Ltd。此次收购增强了公司作为智能自动化服务杰出提供商的能力。
  • 2019 年 10 月:Automation Anywhere Inc. 推出 Automation Anywhere Enterprise A2019,这是一个基于网络的云原生数字劳动力平台。
  • 2019 年 7 月:Blue Prism Group 宣布推出智能自动化解决方案和Microsoft Azure 上的认知服务。这些解决方案使客户能够加速自动化项目、提高生产力并增强客户体验。
  • 2018 年 8 月:HCL Technologies Ltd. 推出了 HCL TURBO,这是一个由人工智能驱动的测试自动化平台,整合了现有的测试工具和设备以及产品智能测试规划。

报告覆盖范围

全球自动化即服务市场研究报告提供了对市场规模、份额、趋势的详细见解,以及预测。它提供了关于驱动因素、限制因素、机会、细分市场和产业格局的清晰而精确的专业知识。一些主要市场参与者及其近年来各自的发展已被保留为特别提及。

Report Coverage
Report Coverage

Revenue forecast, Company Analysis, Industry landscape, Growth factors, and Trends

Segment Covered
Segment Covered

This text is related
to segments covered.

Regional Scope
Regional Scope

North America, Europe, Asia Pacific, Middle East & Africa, South & Central America

Country Scope
Country Scope

This text is related
to country scope.

Frequently Asked Questions


What are reasons behind automation-as-a-service market growth?

The growth of the automation-as-a-service market is primarily attributed to the increasing adoption of digital solutions by different industry verticals. Moreover, the growing need for error-free and timely processes would stimulate the demand for automation-as-a-service in the market.

What are market opportunities for automation-as-a-service?

The increasing adoption in the SMEs and emerging economies is expected to create significant opportunity of the automation-as-a-service market growth. Tasks that are highly skillful can be automated through Machine Learning and Artificial Intelligence thus, resulting in cost savings. Further, digitalization of processes helps in time-saving and reduction of errors thereby, improving the work quality. Owing to the mentioned advantages, adoption of digital solutions by SMEs is gaining pace consequently, providing potential opportunities to the players the value chain of the market.

Which industry vertical is expected to dominate the market in the forecast period?

BFSI industry is dominating the in the automation-as-a-service market and is expected to dominate the market in the forecast period due to increase in new developments by various market players to offer advanced solutions in order to support BFSI industry players to overcome the challenges faced.

The List of Companies - Automation-as-a-Service Market

  1. Accenture PLC
  2. Automation Anywhere, Inc.
  3. Blue Prism Group plc
  4. HCL Technologies Limited
  5. Hewlett Packard Enterprise
  6. IBM Corporation
  7. Microsoft Corporation
  8. NICE Ltd.
  9. Pegasystems Inc
  10. UiPath

The Insight Partners performs research in 4 major stages: Data Collection & Secondary Research, Primary Research, Data Analysis and Data Triangulation & Final Review.

  1. Data Collection and Secondary Research:

As a market research and consulting firm operating from a decade, we have published and advised several client across the globe. First step for any study will start with an assessment of currently available data and insights from existing reports. Further, historical and current market information is collected from Investor Presentations, Annual Reports, SEC Filings, etc., and other information related to company’s performance and market positioning are gathered from Paid Databases (Factiva, Hoovers, and Reuters) and various other publications available in public domain.

Several associations trade associates, technical forums, institutes, societies and organization are accessed to gain technical as well as market related insights through their publications such as research papers, blogs and press releases related to the studies are referred to get cues about the market. Further, white papers, journals, magazines, and other news articles published in last 3 years are scrutinized and analyzed to understand the current market trends.

  1. Primary Research:

The primarily interview analysis comprise of data obtained from industry participants interview and answers to survey questions gathered by in-house primary team.

For primary research, interviews are conducted with industry experts/CEOs/Marketing Managers/VPs/Subject Matter Experts from both demand and supply side to get a 360-degree view of the market. The primary team conducts several interviews based on the complexity of the markets to understand the various market trends and dynamics which makes research more credible and precise.

A typical research interview fulfils the following functions:

  • Provides first-hand information on the market size, market trends, growth trends, competitive landscape, and outlook
  • Validates and strengthens in-house secondary research findings
  • Develops the analysis team’s expertise and market understanding

Primary research involves email interactions and telephone interviews for each market, category, segment, and sub-segment across geographies. The participants who typically take part in such a process include, but are not limited to:

  • Industry participants: VPs, business development managers, market intelligence managers and national sales managers
  • Outside experts: Valuation experts, research analysts and key opinion leaders specializing in the electronics and semiconductor industry.

Below is the breakup of our primary respondents by company, designation, and region:

Research Methodology

Once we receive the confirmation from primary research sources or primary respondents, we finalize the base year market estimation and forecast the data as per the macroeconomic and microeconomic factors assessed during data collection.

  1. Data Analysis:

Once data is validated through both secondary as well as primary respondents, we finalize the market estimations by hypothesis formulation and factor analysis at regional and country level.

  • Macro-Economic Factor Analysis:

We analyse macroeconomic indicators such the gross domestic product (GDP), increase in the demand for goods and services across industries, technological advancement, regional economic growth, governmental policies, the influence of COVID-19, PEST analysis, and other aspects. This analysis aids in setting benchmarks for various nations/regions and approximating market splits. Additionally, the general trend of the aforementioned components aid in determining the market's development possibilities.

  • Country Level Data:

Various factors that are especially aligned to the country are taken into account to determine the market size for a certain area and country, including the presence of vendors, such as headquarters and offices, the country's GDP, demand patterns, and industry growth. To comprehend the market dynamics for the nation, a number of growth variables, inhibitors, application areas, and current market trends are researched. The aforementioned elements aid in determining the country's overall market's growth potential.

  • Company Profile:

The “Table of Contents” is formulated by listing and analyzing more than 25 - 30 companies operating in the market ecosystem across geographies. However, we profile only 10 companies as a standard practice in our syndicate reports. These 10 companies comprise leading, emerging, and regional players. Nonetheless, our analysis is not restricted to the 10 listed companies, we also analyze other companies present in the market to develop a holistic view and understand the prevailing trends. The “Company Profiles” section in the report covers key facts, business description, products & services, financial information, SWOT analysis, and key developments. The financial information presented is extracted from the annual reports and official documents of the publicly listed companies. Upon collecting the information for the sections of respective companies, we verify them via various primary sources and then compile the data in respective company profiles. The company level information helps us in deriving the base number as well as in forecasting the market size.

  • Developing Base Number:

Aggregation of sales statistics (2020-2022) and macro-economic factor, and other secondary and primary research insights are utilized to arrive at base number and related market shares for 2022. The data gaps are identified in this step and relevant market data is analyzed, collected from paid primary interviews or databases. On finalizing the base year market size, forecasts are developed on the basis of macro-economic, industry and market growth factors and company level analysis.

  1. Data Triangulation and Final Review:

The market findings and base year market size calculations are validated from supply as well as demand side. Demand side validations are based on macro-economic factor analysis and benchmarks for respective regions and countries. In case of supply side validations, revenues of major companies are estimated (in case not available) based on industry benchmark, approximate number of employees, product portfolio, and primary interviews revenues are gathered. Further revenue from target product/service segment is assessed to avoid overshooting of market statistics. In case of heavy deviations between supply and demand side values, all thes steps are repeated to achieve synchronization.

We follow an iterative model, wherein we share our research findings with Subject Matter Experts (SME’s) and Key Opinion Leaders (KOLs) until consensus view of the market is not formulated – this model negates any drastic deviation in the opinions of experts. Only validated and universally acceptable research findings are quoted in our reports.

We have important check points that we use to validate our research findings – which we call – data triangulation, where we validate the information, we generate from secondary sources with primary interviews and then we re-validate with our internal data bases and Subject matter experts. This comprehensive model enables us to deliver high quality, reliable data in shortest possible time.

Your data will never be shared with third parties, however, we may send you information from time to time about our products that may be of interest to you. By submitting your details, you agree to be contacted by us. You may contact us at any time to opt-out.

Related Reports