云 PBX 市场基于(关键区域、市场参与者、规模和份额)- 到 2031 年的预测

  • Report Code : TIPTE00002435
  • Category : Technology, Media and Telecommunications
  • Status : Published
  • No. of Pages : 157
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[研究报告]2018年云PBX市场价值为50.681亿美元,预计在2019年至2027年的预测期内复合年增长率为15.5%。

互联网是继人造光进化之后最具革命性的创新之一。它改变了我们的运作、工作、思考以及职业和个人生活的方式。云PBX的发展是依赖于互联网支持的进步,这可以说是其辉煌的最大原因。 PBX 系统是一个应答呼叫并将其路由到所需部门或用户分机的系统。传统的PBX系统物理机体积庞大,需要大量的存储空间。这些怪物背后的财务承诺是巨大的,限制了他们的用户界面。云版本是 PBX 系统急需的升级,它提供了出色的呼叫管理、路由功能、存储容量和其他附加功能,但没有人工操作的现场 PBX 机器的麻烦和成本。全球云 PBX 市场的增长归因于许多小公司越来越多地采用这种流行技术,这些公司直到现在还无法享受 PBX 系统提供的好处。

未来趋势

任何与技术相关的产品发布都有很强的吸引力,并会激起精通技术的人们的兴趣。随着云服务进入成长期,从最初的引入阶段无人知晓这一奇迹,现在许多企业已经认识并欣赏云PBX服务的辉煌,并张开双手欢迎创新。尽管我们并不完全知道它将收到什么反应,也无法预测它将对将其整合到常规运作模式中的公司的未来产生什么影响;专家们坚持希望获得有利的结果,从其初期的销售情况来看,他们可能是赚到了钱。总而言之,我们可以对市场的良好表现做出有根据的猜测。

驱动因素

企业对有效沟通的需求日益增长

沟通是企业发展不可或缺的一部分。任何拥有多个部门和众多员工的组织都需要不断合作以产生高质量的输出。沟通有助于提出想法并启动其实施过程,这可能会彻底改变公司的发展轨迹。了解对话在此类系统中的重要性后,我们就能理解任何企业对 PBX 系统的需求。云 PBX 凭借其基于互联网的系统的尖端技术和由此产生的速度更进一步。成本效益使许多小型企业和初创企业能够体验到该技术,并且无需物理空间要求,使该产品成为众人瞩目的焦点。

运营成本的降低正在推动云 PBX 的采用

云 PBX 优于市场上同类产品的最吸引人的功能是其一系列通信选项(音频、视频、文本、消息)。 IP 地址使这变得轻而易举,并继续提供无数其他好处。尽管云服务具有诱人的优势,但成本效益被认为是其在市场上取得巨大成功的主要原因。它为大型和小型企业打开了机会之盒,为它们提供了竞争基础。

限制

网络犯罪日益增加带来的安全担忧

伟大的创新带来更大的威胁。互联网是一个包罗万象的平台,因此很容易受到入侵者的攻击。由于云通过互联网运行,云PBX在网络安全方面存在一些缺陷。已知有窃听陌生人获取敏感信息的实例,在极端情况下,还获得了操纵监控工具的权限。这一主要问题已经阻碍了云 PBX 市场的增长。

战略见解

市场细分

按企业规模:

大型企业广泛使用基于云的服务,确立了该细分市场的领跑者

根据企业规模,全球云 PBX 市场分为小型和大型企业。中型企业(SME)和大型企业。 2018年,大型企业细分市场按产品划分占据最大市场份额。全球 75% 的企业已经屈服于云服务的推动。任何拥有大量员工(800 人或更多)的大公司都会面临许多问题。说到协调,由于员工可能分布在多个不同的地点,有时很难在没有任何沟通不畅的情况下传达信息。在这种情况下,PBX系统就变得绝对必要。传统的PBX系统需要维护和维修。建立此类系统的成本很高。因此,云 PBX 服务似乎是更好的选择,因为使用更好的资本货物通常会对员工的生产力产生直接影响,从而增加利润。这是基于云的 PBX 对于大型企业的主要吸引力。

按最终用户:

市场参与者的重大投资已将该细分市场提升至顶级

Report Coverage
Report Coverage

Revenue forecast, Company Analysis, Industry landscape, Growth factors, and Trends

Segment Covered
Segment Covered

This text is related
to segments covered.

Regional Scope
Regional Scope

North America, Europe, Asia Pacific, Middle East & Africa, South & Central America

Country Scope
Country Scope

This text is related
to country scope.

The List of Companies - Cloud PBX Market

  1. 3CX
  2. 8x8, Inc.
  3. AT&T Inc.
  4. Comcast Corporation
  5. SORS Global
  6. Avaya Inc.
  7. Voyced Ltd.
  8. Cisco
  9. Microsoft
  10. RingCentral, Inc.

The Insight Partners performs research in 4 major stages: Data Collection & Secondary Research, Primary Research, Data Analysis and Data Triangulation & Final Review.

  1. Data Collection and Secondary Research:

As a market research and consulting firm operating from a decade, we have published and advised several client across the globe. First step for any study will start with an assessment of currently available data and insights from existing reports. Further, historical and current market information is collected from Investor Presentations, Annual Reports, SEC Filings, etc., and other information related to company’s performance and market positioning are gathered from Paid Databases (Factiva, Hoovers, and Reuters) and various other publications available in public domain.

Several associations trade associates, technical forums, institutes, societies and organization are accessed to gain technical as well as market related insights through their publications such as research papers, blogs and press releases related to the studies are referred to get cues about the market. Further, white papers, journals, magazines, and other news articles published in last 3 years are scrutinized and analyzed to understand the current market trends.

  1. Primary Research:

The primarily interview analysis comprise of data obtained from industry participants interview and answers to survey questions gathered by in-house primary team.

For primary research, interviews are conducted with industry experts/CEOs/Marketing Managers/VPs/Subject Matter Experts from both demand and supply side to get a 360-degree view of the market. The primary team conducts several interviews based on the complexity of the markets to understand the various market trends and dynamics which makes research more credible and precise.

A typical research interview fulfils the following functions:

  • Provides first-hand information on the market size, market trends, growth trends, competitive landscape, and outlook
  • Validates and strengthens in-house secondary research findings
  • Develops the analysis team’s expertise and market understanding

Primary research involves email interactions and telephone interviews for each market, category, segment, and sub-segment across geographies. The participants who typically take part in such a process include, but are not limited to:

  • Industry participants: VPs, business development managers, market intelligence managers and national sales managers
  • Outside experts: Valuation experts, research analysts and key opinion leaders specializing in the electronics and semiconductor industry.

Below is the breakup of our primary respondents by company, designation, and region:

Research Methodology

Once we receive the confirmation from primary research sources or primary respondents, we finalize the base year market estimation and forecast the data as per the macroeconomic and microeconomic factors assessed during data collection.

  1. Data Analysis:

Once data is validated through both secondary as well as primary respondents, we finalize the market estimations by hypothesis formulation and factor analysis at regional and country level.

  • Macro-Economic Factor Analysis:

We analyse macroeconomic indicators such the gross domestic product (GDP), increase in the demand for goods and services across industries, technological advancement, regional economic growth, governmental policies, the influence of COVID-19, PEST analysis, and other aspects. This analysis aids in setting benchmarks for various nations/regions and approximating market splits. Additionally, the general trend of the aforementioned components aid in determining the market's development possibilities.

  • Country Level Data:

Various factors that are especially aligned to the country are taken into account to determine the market size for a certain area and country, including the presence of vendors, such as headquarters and offices, the country's GDP, demand patterns, and industry growth. To comprehend the market dynamics for the nation, a number of growth variables, inhibitors, application areas, and current market trends are researched. The aforementioned elements aid in determining the country's overall market's growth potential.

  • Company Profile:

The “Table of Contents” is formulated by listing and analyzing more than 25 - 30 companies operating in the market ecosystem across geographies. However, we profile only 10 companies as a standard practice in our syndicate reports. These 10 companies comprise leading, emerging, and regional players. Nonetheless, our analysis is not restricted to the 10 listed companies, we also analyze other companies present in the market to develop a holistic view and understand the prevailing trends. The “Company Profiles” section in the report covers key facts, business description, products & services, financial information, SWOT analysis, and key developments. The financial information presented is extracted from the annual reports and official documents of the publicly listed companies. Upon collecting the information for the sections of respective companies, we verify them via various primary sources and then compile the data in respective company profiles. The company level information helps us in deriving the base number as well as in forecasting the market size.

  • Developing Base Number:

Aggregation of sales statistics (2020-2022) and macro-economic factor, and other secondary and primary research insights are utilized to arrive at base number and related market shares for 2022. The data gaps are identified in this step and relevant market data is analyzed, collected from paid primary interviews or databases. On finalizing the base year market size, forecasts are developed on the basis of macro-economic, industry and market growth factors and company level analysis.

  1. Data Triangulation and Final Review:

The market findings and base year market size calculations are validated from supply as well as demand side. Demand side validations are based on macro-economic factor analysis and benchmarks for respective regions and countries. In case of supply side validations, revenues of major companies are estimated (in case not available) based on industry benchmark, approximate number of employees, product portfolio, and primary interviews revenues are gathered. Further revenue from target product/service segment is assessed to avoid overshooting of market statistics. In case of heavy deviations between supply and demand side values, all thes steps are repeated to achieve synchronization.

We follow an iterative model, wherein we share our research findings with Subject Matter Experts (SME’s) and Key Opinion Leaders (KOLs) until consensus view of the market is not formulated – this model negates any drastic deviation in the opinions of experts. Only validated and universally acceptable research findings are quoted in our reports.

We have important check points that we use to validate our research findings – which we call – data triangulation, where we validate the information, we generate from secondary sources with primary interviews and then we re-validate with our internal data bases and Subject matter experts. This comprehensive model enables us to deliver high quality, reliable data in shortest possible time.

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