对话式计算平台市场分析及预测(按规模、份额、增长、趋势划分)2031 年

  • Report Code : TIPRE00010653
  • Category : Technology, Media and Telecommunications
  • No. of Pages : 150
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对话式计算平台市场预计在 2023-2031 年期间的复合年增长率为 41.5%。转向基于对话的机器以及人工智能和语音识别的集成可能仍是市场的主要趋势。

 

对话计算平台市场分析

 

  • 对话式计算平台是各行业采用速度最快的类别之一。企业正在利用对话式人工智能技术来增强客户互动、实现客户支持自动化并简化业务流程。
  • 对话式计算平台在银行、医疗保健、电子商务和旅游行业的应用正在获得广泛认可,以提供更高的客户参与度和运营效率。

 

对话式计算平台市场概况

 

  • 对话式计算平台市场潜力巨大,发展空间巨大。毫无疑问,聊天机器人在消息传递应用程序和语音助手中的使用日益增多,推动了该行业的增长。
  • 如今,对话式计算平台用于自动对话技术,为客户和人工智能系统提供简单的对话。市场正在增长并蔓延到不同地区。
  • 云端部署的日益普及和NLP 的创新也可以被视为扩张的触发因素。这些趋势反映了对话式计算平台市场的变化,主要由人工智能技术的发展和客户对更个性化体验的需求推动。

 

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对话式计算平台市场:战略洞察

对话计算平台市场
  • Conversational Computing Platform Market
    复合年增长率(2023 - 2031)
    41.5%
  • 2023 年市场规模
    XX 百万美元
  • 市场规模 2031
    美元 XX 百万美元
Conversational Computing Platform Market

市场动态

增长动力
  • 生成式人工智能的出现,计算机视觉和语音识别技术的日益融合
未来趋势
  • 自然语言处理(NLP)的进步
机会
  • 转向基于对话的机器、人工智能和语音识别的集成

关键人物

  • 埃森哲
  • 亚马逊网络服务公司
  • 人工解决方案
  • 科尼吉有限公司
  • 认知
  • Conversica 公司
  • 谷歌
  • IBM 公司
  • 微软
  • Apexchat

区域概况

Conversational Computing Platform Market
  • 北美
  • 欧洲
  • 亚太
  • 南美洲和中美洲
  • 中东和非洲

市场细分

Conversational Computing Platform Market成分
  • 解决方案与服务
Conversational Computing Platform Market部署类型
  • 本地和云
Conversational Computing Platform Market技术
  • 自然语言处理
  • 自然语言理解
  • 机器学习和深度学习
  • 自动语音识别
Conversational Computing Platform Market应用
  • 个人协助
  • 品牌与广告
  • 数据隐私与合规
  • 客户参与和保留
  • 客户支持
  • 示例 PDF 通过定性和定量分析展示了内容结构和信息的性质。

 

 

对话式计算平台市场驱动因素和机遇

 

 

生成式人工智能的出现有利于市场

 

  • 对话式计算平台市场的另一个主要驱动力是生成式人工智能的出现,它使人类与人工智能系统之间的互动更加先进、自然。
  • 由深度学习算法和神经网络驱动的生成式人工智能模型已经大大提高了理解和生成类似人类反应的能力。
  • 生成式人工智能的发展进一步使交互更具对话性、互动性和吸引力。因此,对话式计算平台将在各行各业得到越来越多的应用,因为企业希望从生成式人工智能中获得最大收益,从而与客户实现无缝对话互动。

 

自然语言处理(NLP)的进步

 

  • NLP 的进步为对话式计算平台市场带来了巨大的机遇。NLP 可帮助计算机生成听起来自然逼真的文本或语音,从而提高人机系统对话的质量。
  • 这些进步为生成式人工智能系统背后的推理引擎提供了动力,从而允许出现更复杂、更像人类的交互。
  • 它正在改变对话式人工智能在语言理解、语音识别、情感分析和内容生成方面的应用。NLP 越先进,与人工智能助手的对话就越开放、个性化和人性化,为企业在客户参与和运营流畅性方面带来新的机会。

 

对话计算平台市场报告细分分析

 

有助于得出对话计算平台市场分析的关键部分是组件、部署类型、技术、应用和垂直。

  • 根据组件,对话计算平台市场分为解决方案和服务。
  • 根据部署类型,对话计算平台市场分为本地和云端。
  • 根据技术,对话计算平台市场分为自然语言处理、自然语言理解、机器学习、深度学习和自动语音识别。
  • 根据应用,对话计算平台市场分为个人助理、品牌和广告、数据隐私和合规、客户参与和保留、客户支持等。
  • 根据垂直领域,对话式计算平台市场分为零售和电子商务、BFSI、电信、娱乐和媒体、旅游和酒店等

组件(解决方案和服务)、部署类型(本地和云)、技术(自然语言处理、自然语言理解、机器学习和深度学习以及自动语音识别)、应用(个人协助、品牌和广告、数据隐私和合规、客户参与和保留、客户支持等)、垂直(零售和电子商务、BFSI、电信、娱乐和媒体、旅游和酒店等)

 

对话式计算平台市场份额(按地区)分析

 

  • 对话式计算平台市场报告包括对五个主要地理区域的详细分析,其中包括当前和历史市场规模以及 2021 年至 2031 年的预测,涵盖北美、欧洲、亚太地区 (APAC)、中东和非洲 (MEA) 以及南美洲和中美洲。
  • 每个地区进一步细分为各个国家。本报告提供 18 个国家的分析和预测,涵盖对话式计算平台市场动态,例如影响区域市场的驱动因素、趋势和机会。
  • 此外,该报告还涵盖 PEST 分析,其中涉及影响这些地区会话计算平台市场的主要因素的研究。

 

对话计算平台市场报告范围

报告属性细节
2023 年的市场规模XX 百万美元
2031 年市场规模XX 百万美元
全球复合年增长率(2023 - 2031)41.5%
史料2021-2023
预测期2024-2031
涵盖的领域按组件
  • 解决方案与服务
按部署类型
  • 本地和云
按技术分类
  • 自然语言处理
  • 自然语言理解
  • 机器学习和深度学习
  • 自动语音识别
按应用
  • 个人协助
  • 品牌与广告
  • 数据隐私与合规
  • 客户参与和保留
  • 客户支持
覆盖地区和国家北美
  • 我们
  • 加拿大
  • 墨西哥
欧洲
  • 英国
  • 德国
  • 法国
  • 俄罗斯
  • 意大利
  • 欧洲其他地区
亚太
  • 中国
  • 印度
  • 日本
  • 澳大利亚
  • 亚太其他地区
南美洲和中美洲
  • 巴西
  • 阿根廷
  • 南美洲和中美洲其他地区
中东和非洲
  • 南非
  • 沙特阿拉伯
  • 阿联酋
  • 中东和非洲其他地区
市场领导者和主要公司简介
  • 埃森哲
  • 亚马逊网络服务公司
  • 人工解决方案
  • 科尼吉有限公司
  • 认知
  • Conversica 公司
  • 谷歌
  • IBM 公司
  • 微软
  • Apexchat
  • 示例 PDF 通过定性和定量分析展示了内容结构和信息的性质。

 

 

对话式计算平台市场新闻和最新发展

 

对话式计算平台市场通过收集一手和二手研究后的定性和定量数据进行评估,其中包括重要的公司出版物、协会数据和数据库。以下列出了对话式计算平台市场的一些发展:

  • Conversica, Inc. 是面向企业收入团队的对话式自动化解决方案的领先提供商,该公司今天宣布推出针对营销自动化平台 (MAP) 的新解决方案,该解决方案将 AI 驱动的类人实时对话直接嵌入到关键的管道生成营销活动中。(来源:Conversica, Inc,新闻稿,2024 年 3 月)

 

对话计算平台市场报告覆盖范围和交付成果

 

“对话式计算平台市场规模和预测(2021-2031)”报告对市场进行了详细分析,涵盖以下领域:

  • 对话式计算平台市场规模以及范围涵盖的所有关键细分市场的全球、区域和国家/地区预测
  • 对话式计算平台市场趋势以及市场动态,如驱动因素、限制因素和关键机遇
  • 详细的 PEST/波特五力分析和 SWOT 分析
  • 对话计算平台市场分析涵盖关键市场趋势、全球和、主要参与者、法规和最新市场发展
  • 行业格局和竞争分析,涵盖市场集中度、热图分析、知名参与者以及对话计算平台市场的最新发展
  • 详细的公司简介
  • 历史分析(2 年)、基准年、预测(7 年)及复合年增长率
  • PEST 和 SWOT 分析
  • 市场规模价值/数量 - 全球、区域、国家
  • 行业和竞争格局
  • Excel 数据集
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Report Coverage
Report Coverage

Revenue forecast, Company Analysis, Industry landscape, Growth factors, and Trends

Segment Covered
Segment Covered

This text is related
to segments covered.

Regional Scope
Regional Scope

North America, Europe, Asia Pacific, Middle East & Africa, South & Central America

Country Scope
Country Scope

This text is related
to country scope.

常见问题


What are the deliverable formats of the conversational computing platform market report?

The report can be delivered in PDF/PPT format; we can also share an Excel dataset based on the request.

What are the options available for the customization of this report?

Some of the customization options available based on request are additional 3–5 company profiles and country-specific analysis of 3–5 countries of your choice. Customizations are to be requested/discussed before making final order confirmation, as our team would review the same and check the feasibility.

Which are the leading players operating in the conversational computing platform market?

The leading players operating in the conversational computing platform market are Accenture, Amazon Web Services, Inc., Artificial Solutions, Cognigy GmbH, Cognizant, Conversica, Inc., Google, IBM Corporation, Apexchat, and Microsoft.

What are the future trends of the conversational computing platform market?

Shift towards conversation-based machines and integration of AI and voice recognition are likely to remain key trends in the market.

What is the expected CAGR of the conversational computing platform market?

The global conversational computing platform market is expected to grow at a CAGR of 41.5% during the forecast period 2023 - 2031.

What are the driving factors impacting the global conversational computing platform market?

The emergence of generative AI and Increasing integration of computer vision and voice recognition technology are expected to drive the conversational computing platform market.

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The List of Companies

1. Accenture
2. Amazon Web Services, Inc.
3. Artificial Solutions
4. Cognigy GmbH
5. Cognizant
6. Conversica, Inc.
7. Google
8. IBM Corporation
9. Microsoft
10. Oracle

conversational-computing-platform-market-cagr

The Insight Partners performs research in 4 major stages: Data Collection & Secondary Research, Primary Research, Data Analysis and Data Triangulation & Final Review.

  1. Data Collection and Secondary Research:

As a market research and consulting firm operating from a decade, we have published and advised several client across the globe. First step for any study will start with an assessment of currently available data and insights from existing reports. Further, historical and current market information is collected from Investor Presentations, Annual Reports, SEC Filings, etc., and other information related to company’s performance and market positioning are gathered from Paid Databases (Factiva, Hoovers, and Reuters) and various other publications available in public domain.

Several associations trade associates, technical forums, institutes, societies and organization are accessed to gain technical as well as market related insights through their publications such as research papers, blogs and press releases related to the studies are referred to get cues about the market. Further, white papers, journals, magazines, and other news articles published in last 3 years are scrutinized and analyzed to understand the current market trends.

  1. Primary Research:

The primarily interview analysis comprise of data obtained from industry participants interview and answers to survey questions gathered by in-house primary team.

For primary research, interviews are conducted with industry experts/CEOs/Marketing Managers/VPs/Subject Matter Experts from both demand and supply side to get a 360-degree view of the market. The primary team conducts several interviews based on the complexity of the markets to understand the various market trends and dynamics which makes research more credible and precise.

A typical research interview fulfils the following functions:

  • Provides first-hand information on the market size, market trends, growth trends, competitive landscape, and outlook
  • Validates and strengthens in-house secondary research findings
  • Develops the analysis team’s expertise and market understanding

Primary research involves email interactions and telephone interviews for each market, category, segment, and sub-segment across geographies. The participants who typically take part in such a process include, but are not limited to:

  • Industry participants: VPs, business development managers, market intelligence managers and national sales managers
  • Outside experts: Valuation experts, research analysts and key opinion leaders specializing in the electronics and semiconductor industry.

Below is the breakup of our primary respondents by company, designation, and region:

Research Methodology

Once we receive the confirmation from primary research sources or primary respondents, we finalize the base year market estimation and forecast the data as per the macroeconomic and microeconomic factors assessed during data collection.

  1. Data Analysis:

Once data is validated through both secondary as well as primary respondents, we finalize the market estimations by hypothesis formulation and factor analysis at regional and country level.

  • Macro-Economic Factor Analysis:

We analyse macroeconomic indicators such the gross domestic product (GDP), increase in the demand for goods and services across industries, technological advancement, regional economic growth, governmental policies, the influence of COVID-19, PEST analysis, and other aspects. This analysis aids in setting benchmarks for various nations/regions and approximating market splits. Additionally, the general trend of the aforementioned components aid in determining the market's development possibilities.

  • Country Level Data:

Various factors that are especially aligned to the country are taken into account to determine the market size for a certain area and country, including the presence of vendors, such as headquarters and offices, the country's GDP, demand patterns, and industry growth. To comprehend the market dynamics for the nation, a number of growth variables, inhibitors, application areas, and current market trends are researched. The aforementioned elements aid in determining the country's overall market's growth potential.

  • Company Profile:

The “Table of Contents” is formulated by listing and analyzing more than 25 - 30 companies operating in the market ecosystem across geographies. However, we profile only 10 companies as a standard practice in our syndicate reports. These 10 companies comprise leading, emerging, and regional players. Nonetheless, our analysis is not restricted to the 10 listed companies, we also analyze other companies present in the market to develop a holistic view and understand the prevailing trends. The “Company Profiles” section in the report covers key facts, business description, products & services, financial information, SWOT analysis, and key developments. The financial information presented is extracted from the annual reports and official documents of the publicly listed companies. Upon collecting the information for the sections of respective companies, we verify them via various primary sources and then compile the data in respective company profiles. The company level information helps us in deriving the base number as well as in forecasting the market size.

  • Developing Base Number:

Aggregation of sales statistics (2020-2022) and macro-economic factor, and other secondary and primary research insights are utilized to arrive at base number and related market shares for 2022. The data gaps are identified in this step and relevant market data is analyzed, collected from paid primary interviews or databases. On finalizing the base year market size, forecasts are developed on the basis of macro-economic, industry and market growth factors and company level analysis.

  1. Data Triangulation and Final Review:

The market findings and base year market size calculations are validated from supply as well as demand side. Demand side validations are based on macro-economic factor analysis and benchmarks for respective regions and countries. In case of supply side validations, revenues of major companies are estimated (in case not available) based on industry benchmark, approximate number of employees, product portfolio, and primary interviews revenues are gathered. Further revenue from target product/service segment is assessed to avoid overshooting of market statistics. In case of heavy deviations between supply and demand side values, all thes steps are repeated to achieve synchronization.

We follow an iterative model, wherein we share our research findings with Subject Matter Experts (SME’s) and Key Opinion Leaders (KOLs) until consensus view of the market is not formulated – this model negates any drastic deviation in the opinions of experts. Only validated and universally acceptable research findings are quoted in our reports.

We have important check points that we use to validate our research findings – which we call – data triangulation, where we validate the information, we generate from secondary sources with primary interviews and then we re-validate with our internal data bases and Subject matter experts. This comprehensive model enables us to deliver high quality, reliable data in shortest possible time.