零售市场中的虚拟现实和增强现实基于(关键区域、市场参与者、规模和份额)- 到 2031 年的预测

  • Report Code : TIPRE00006606
  • Category : Technology, Media and Telecommunications
  • Status : Published
  • No. of Pages : 154
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[研究报告]零售市场中的虚拟现实和增强现实预计将从2020年的314758万美元增长到2028年的1786486万美元;预计 2021 年至 2028 年复合年增长率为 24.8%。

由于人工智能驱动的潜力,客户支持部门近年来取得了显着进步。聊天机器人和虚拟助理。另一方面,事实证明,客户服务中的虚拟现实 (VR) 在消费者参与度和幸福感方面改变了零售商的游戏规则。聊天机器人很难进行远程故障排除,这是客户服务中很难正确解决的一个组成部分。然而,当双方都能了解对方的所见所感时,即使是基本的、困难的问题也能在更短的时间内得到解决。对于企业来说,没有比实施出色的客户服务计划更好的方式来展示他们对客户的尊重,而虚拟现实是帮助零售业实现这一点的最先进的技术。虚拟现实创造了一种完全身临其境的体验,具有强大的感官效果并与用户建立了强烈的情感联系。企业正在利用这种联系以新的相关方式与客户互动。当客户与品牌产生情感联系时,他们更有可能重复购买并成为终身品牌忠诚者。客户可以获得身临其境的购买体验,让他们感觉自己在身体和情感上都与某个品牌产生了共鸣。此外,虚拟现实为消费者提供了高度真实的体验。为了以新的方式展示商品,营销人员可以制作各种令人兴奋、令人振奋、可怕甚至情感丰富的 VR 广告。例如,The North Face 提供了尼泊尔风景的沉浸式虚拟现实体验,帮助客户了解该品牌的形象。因此,零售品牌越来越多地使用虚拟现实解决方案,推动零售市场中的虚拟现实和增强现实向前发展。

COVID-19 大流行对零售市场的影响北美虚拟现实和增强现实在零售市场

随着COVID-19大流行在美国蔓延,各行各业都受到了严重影响。因此,对工业的任何影响都会直接影响该地区的经济增长。美国 COVID-19 病例数量异常激增,以及 2020 年前两个季度为抗击病毒在全国范围内传播而采取的封锁措施,促使许多企业做好最坏的打算。受上述原因影响,2020年科技投资出现下滑。然而,早在疫情爆发之前,零售行业就已经开始采用虚拟现实和增强现实等技术。

根据IBM 2020年美国零售指数报告,疫情加速了向数字化采购的转变大约需要五年时间。虚拟的“先试后买”体验,包括预览宜家和家得宝等品牌的家具和家居产品,以及数字化试穿路易威登和古驰等奢侈时尚品牌。同样,GLAMlab 的 Ulta 虚拟试妆美容工具成立于四年前,在疫情期间使用率有所增加。此外,当珠宝制造商 Kendra Scott 的商店暂时关闭时,该公司实施了增强现实应用程序,让买家可以在舒适的家中直观地尝试多种耳环款式。因此,疫情期间客户对 AR 的采用率上升以及零售商对技术投资的增加对该地区的市场增长产生了积极影响。

零售提供商中虚拟现实和增强现实的利润丰厚区域

虚拟现实和增强现实在零售提供商中的应用零售市场洞察

零售商对AR和VR技术的投资不断增加,推动了虚拟现实和增强现实在零售市场的增长

AR和VR等混合现实技术提供了很多企业承诺为客户提供与其品牌互动的新方式,无论是带他们进入另一个世界还是丰富他们现在所处的世界。由于移动技术的发展,增强现实技术近年来越来越受欢迎,允许客户在购买之前对物品进行可视化和测试。因此,各种零售品牌都在投资这些技术。

  • 2020 年,Burberry 推出了新的增强现实功能,使客户能够通过 Google 搜索在现实世界中查看其商品的 3D 渲染。
  • Apple, Inc. 在 2020 年改进了其增强现实 Quick Look 应用程序,让购物者只需轻按一下即可在应用程序内购买商品。
  • 2019 年,Lululemon 投资了健身科技公司 Mirror使用智能镜子在客户家中提供锻炼课程。
  • 2019 年,GOAT 推出了创新的增强现实“试穿”功能,允许客户在制作之前以数字方式试穿稀有且独特的鞋子

因此,全球零售企业对 AR 和 VR 技术投资的增加预计将推动预测期内 AR 和 VR 在零售市场的增长。

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基于类型的市场洞察

基于类型,零售市场的虚拟现实和增强现实分为AR和VR。 2020年,AR细分市场引领零售市场虚拟现实和增强现实,占据较大市场份额。

零售市场虚拟现实和增强现实,按类型,2020 年和 2028 年(%)

基于应用的市场洞察

基于应用,零售市场中的虚拟现实和增强现实分为线上零售和线下零售。 2020年,在线零售领域占据了更大的市场份额。

战略洞察

虚拟现实和增强现实领域的参与者零售市场采取并购、市场举措等策略来维持其市场地位。下面列出了主要参与者的一些进展:

  • 2021 年 3 月,成像和投影技术的全球领导者爱普生宣布推出 Moverio BT- 40 和 BT-40S 是新一代屡获殊荣的 Moverio 增强现实 (AR) 智能眼镜,旨在提供高质量的 AR 观看体验和最大的舒适度。
  • 2021 年 5 月,Marxent 宣布推出一款扩大 3D 零售数据分析部门并增加新的数据分析领导地位。 SAS 前员工 John Bastone 将担任产品管理主管,领导公司扩展的行为分析实践。

全球虚拟现实零售市场中的增强现实和增强现实已细分如下:

按类型

  • AR
  • VR
< p> 

按应用

  • 线上零售
  • 线下零售

 

按地理位置

  • 北美洲
    • 美国
    • 加拿大
    • 墨西哥
    < /li>
  • 欧洲
    • 法国
    • 德国
    • 意大利
    • 英国
    • 俄罗斯
    • 欧洲其他地区
  • 亚太地区 (APAC)
    • 中国
    • 印度
    • 韩国
    • 日本
    • 澳大利亚
    • 亚太地区其他地区
  • 中东和非洲非洲 (MEA)
    • 南非
    • 沙特阿拉伯
    • 阿联酋
    • 中东和非洲其他地区
  • 南美洲 (SAM)
    • 巴西
    • 阿根廷
    • SAM 的其他地区

公司简介

  • Epson America, Inc.
  • Marxent
  • Google LLC
  • Infosys Ltd
  • 英特尔公司
  • 微软公司
  • PTC Inc.
  • 高通技术公司
  • < li>零售 VR
  • 三星电子有限公司
Report Coverage
Report Coverage

Revenue forecast, Company Analysis, Industry landscape, Growth factors, and Trends

Segment Covered
Segment Covered

This text is related
to segments covered.

Regional Scope
Regional Scope

North America, Europe, Asia Pacific, Middle East & Africa, South & Central America

Country Scope
Country Scope

This text is related
to country scope.

Frequently Asked Questions


What are the driving factors responsible for the growth of Virtual Reality and Augmented Reality in Retail market?

Increasing Adoption of Virtual Reality (VR) Technology to Offer Better Customer Experience Across Online Retail Stores
Rising Adoption of AR and VR in Marketing

What are the market opportunities for Virtual Reality and Augmented Reality in Retail Market?

Mixed reality technologies such as AR and VR, provide a lot of promise for businesses to give customers new ways to interact with their brands, whether it is through taking them to another world or enriching the one they are in right now. Due to developments in mobile technology, augmented reality has grown in popularity in recent years, allowing customers to visualize and test things before purchasing them. Various retail brands are thereby investing in the technologies.

Which application-based segment has the largest market share in 2020?

Based on application, the global Virtual Reality and Augmented Reality in Retail Market is segmented into online retail and offline retail. In 2020, the online retail segment led the Virtual Reality and Augmented Reality in Retail Market accounted for a largest share in the market.

What are the future trend for Virtual Reality and Augmented Reality in Retail Market?

Virtual shopping is becoming increasingly popular among retailers such as American Apparel, Uniqlo, Lacoste, Kohls, and Sephora. Customers can now test products before purchasing them in the comfort of their own homes. One of the most effective methods to incorporate these technologies into the fashion industry is through virtual try-on. Another excellent method is to provide users with optional features such as navigation in an AR application or a virtual tour of a store. Similarly, with VR, one of the most spectacular features is when a consumer puts on a head-mounted (easy-to-use) device and selects a model based on his or her body dimensions, then sees virtual try-on products on the models in an interactive fashion. This is not limited to clothing. For example, IKEA, a furniture retailer, uses augmented reality to allow buyers to view how furniture and other products would look in their own homes. The possibilities do not end with the consumer's cell phone at home. Smart mirrors and RFID tags in stores provide new opportunities for product recommendations to shoppers.

Who are the major vendors in the Virtual Reality and Augmented Reality in Retail Market?

The key players operating in the global virtual reality and augmented reality in retail market include Epson America, Inc.; Google LLC; Intel Corporation; Infosys Limited; Marxent; Microsoft Corporation; PTC; Qualcomm Technologies Inc.; Retail VR and Samsung.

Which region has the largest market share in the Virtual Reality and Augmented Reality in Retail Market?

North America held the significant market share in year 2020, along with the notable revenue generation opportunities in Europe and APAC.

The List of Companies - Virtual Reality and Augmented Reality in Retail Market

  1. Epson America, Inc.
  2. Marxent
  3. Google LLC
  4. Infosys Ltd
  5. Intel Corporation
  6. Microsoft Corporation
  7. PTC Inc.
  8. Qualcomm Technologies, Inc.
  9. Retail VR
  10. Samsung Electronics Co., Ltd.

The Insight Partners performs research in 4 major stages: Data Collection & Secondary Research, Primary Research, Data Analysis and Data Triangulation & Final Review.

  1. Data Collection and Secondary Research:

As a market research and consulting firm operating from a decade, we have published and advised several client across the globe. First step for any study will start with an assessment of currently available data and insights from existing reports. Further, historical and current market information is collected from Investor Presentations, Annual Reports, SEC Filings, etc., and other information related to company’s performance and market positioning are gathered from Paid Databases (Factiva, Hoovers, and Reuters) and various other publications available in public domain.

Several associations trade associates, technical forums, institutes, societies and organization are accessed to gain technical as well as market related insights through their publications such as research papers, blogs and press releases related to the studies are referred to get cues about the market. Further, white papers, journals, magazines, and other news articles published in last 3 years are scrutinized and analyzed to understand the current market trends.

  1. Primary Research:

The primarily interview analysis comprise of data obtained from industry participants interview and answers to survey questions gathered by in-house primary team.

For primary research, interviews are conducted with industry experts/CEOs/Marketing Managers/VPs/Subject Matter Experts from both demand and supply side to get a 360-degree view of the market. The primary team conducts several interviews based on the complexity of the markets to understand the various market trends and dynamics which makes research more credible and precise.

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Primary research involves email interactions and telephone interviews for each market, category, segment, and sub-segment across geographies. The participants who typically take part in such a process include, but are not limited to:

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Below is the breakup of our primary respondents by company, designation, and region:

Research Methodology

Once we receive the confirmation from primary research sources or primary respondents, we finalize the base year market estimation and forecast the data as per the macroeconomic and microeconomic factors assessed during data collection.

  1. Data Analysis:

Once data is validated through both secondary as well as primary respondents, we finalize the market estimations by hypothesis formulation and factor analysis at regional and country level.

  • Macro-Economic Factor Analysis:

We analyse macroeconomic indicators such the gross domestic product (GDP), increase in the demand for goods and services across industries, technological advancement, regional economic growth, governmental policies, the influence of COVID-19, PEST analysis, and other aspects. This analysis aids in setting benchmarks for various nations/regions and approximating market splits. Additionally, the general trend of the aforementioned components aid in determining the market's development possibilities.

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  • Company Profile:

The “Table of Contents” is formulated by listing and analyzing more than 25 - 30 companies operating in the market ecosystem across geographies. However, we profile only 10 companies as a standard practice in our syndicate reports. These 10 companies comprise leading, emerging, and regional players. Nonetheless, our analysis is not restricted to the 10 listed companies, we also analyze other companies present in the market to develop a holistic view and understand the prevailing trends. The “Company Profiles” section in the report covers key facts, business description, products & services, financial information, SWOT analysis, and key developments. The financial information presented is extracted from the annual reports and official documents of the publicly listed companies. Upon collecting the information for the sections of respective companies, we verify them via various primary sources and then compile the data in respective company profiles. The company level information helps us in deriving the base number as well as in forecasting the market size.

  • Developing Base Number:

Aggregation of sales statistics (2020-2022) and macro-economic factor, and other secondary and primary research insights are utilized to arrive at base number and related market shares for 2022. The data gaps are identified in this step and relevant market data is analyzed, collected from paid primary interviews or databases. On finalizing the base year market size, forecasts are developed on the basis of macro-economic, industry and market growth factors and company level analysis.

  1. Data Triangulation and Final Review:

The market findings and base year market size calculations are validated from supply as well as demand side. Demand side validations are based on macro-economic factor analysis and benchmarks for respective regions and countries. In case of supply side validations, revenues of major companies are estimated (in case not available) based on industry benchmark, approximate number of employees, product portfolio, and primary interviews revenues are gathered. Further revenue from target product/service segment is assessed to avoid overshooting of market statistics. In case of heavy deviations between supply and demand side values, all thes steps are repeated to achieve synchronization.

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We have important check points that we use to validate our research findings – which we call – data triangulation, where we validate the information, we generate from secondary sources with primary interviews and then we re-validate with our internal data bases and Subject matter experts. This comprehensive model enables us to deliver high quality, reliable data in shortest possible time.

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