Mercado de SMS A2P: mapeo competitivo y perspectivas estratégicas para 2031

  • Report Code : TIPTE100000559
  • Category : Technology, Media and Telecommunications
  • Status : Published
  • No. of Pages : 215
Buy Now

Se estima que el mercado de SMS A2P crecerá a una tasa compuesta anual del 4,4% durante el período previsto 2016 - 2025 y representa 62.100 millones de dólares en el año 2025.

SMS A2P es la comunicación que se lleva a cabo entre una aplicación y un suscriptor a través de servicios de mensajería para diversos fines. Con la evolución de los teléfonos inteligentes acompañada del surgimiento de actores OTT en el mercado, los ORM han experimentado una fuerte caída en los ingresos obtenidos de los servicios de mensajería P2P (Peer-to-Peer). Sin embargo, ha habido un aumento paralelo en los ingresos por SMS A2P para los ORM a nivel mundial.

Información estratégica



Los SMS pueden llegar a un cliente incluso en el área más remota donde hay una conexión de red y eventualmente se convierte en el modo más fácil de comunicación con el cliente. A diferencia de los servicios de mensajería instantánea, el servicio SMS puede funcionar en móviles estándar y básicos y no depende de una conexión a Internet para funcionar. El alcance y la flexibilidad de los servicios de SMS en comparación con los servicios en línea son mucho mayores y la ventaja de que los usuarios de dispositivos móviles prepagos sigan recibiendo mensajes de texto incluso si no tienen saldo le da ventaja al modo. Algunas de las características clave de la mensajería es que logra una mayor tasa de lectura en cuestión de minutos y cuenta con la tasa de participación más alta en comparación con los correos electrónicos y las aplicaciones de mensajería móvil OTT. Con el tiempo, dado que los clientes son más propensos a abrir mensajes que correos electrónicos, es evidente que el mercado de SMS A2P se vería impulsado debido a esto.

Cobertura del informe

En nuestro estudio, hemos segmentado el Mercado de SMS A2P por tipo, aplicación, modelo de negocio y vertical. El segmento tipo de mercado de SMS A2P incluye la plataforma de mensajería API en la nube y la plataforma tradicional y de mensajería. Servicios de mensajería gestionados. Sobre la base de las aplicaciones, el mercado de SMS A2P está ampliamente segmentado en servicios de contenido push, servicios interactivos, campañas promocionales, servicios CRM y otros servicios. Además, el mercado de SMS A2P está bifurcado en función de verticales que tienen grandes aplicaciones de SMS A2P que incluyen BFSI, Retail, Media & Entretenimiento, viajes y amp; Transporte, hostelería y otros sectores verticales que encuentran grandes aplicaciones en los SMS A2P. Según la geografía, el mercado de SMS A2P se analiza en América del Norte, Europa, Asia-Pacífico (APAC), Medio Oriente y Asia. África (MEA) y América del Sur (SAM).

Uno de los principales factores que están impulsando la demanda de adopción de SMS A2P es el creciente número de suscriptores de teléfonos móviles en todo el mundo, lo que los convierte en dispositivos omnipresentes para fines de comunicación. El sector BFSI ha sido testigo de grandes avances en la última década. La seguridad de los datos de los consumidores y la importancia de las estrategias de marketing se han presentado como factores principales al diseñar campañas A2P para cualquier industria vertical. La naturaleza ubicua de los servicios de SMS ha favorecido el crecimiento del mercado de SMS A2P. Los mensajes A2P están siendo utilizados por bancos, instituciones sanitarias para recordatorios, venta de entradas para eventos móviles, contraseñas de un solo uso (OTP), vuelos y transacciones. actualizaciones de trenes, actividades promocionales y concursos de encuestas, etc., por nombrar algunos. Para estar seguro de llegar al máximo a los clientes, no se puede confiar únicamente en los servicios de los jugadores OTT. En cambio, el máximo alcance se puede lograr a través de servicios de SMS. La razón es que, a nivel mundial, todavía en muchas regiones hay usuarios de teléfonos móviles que no se suscriben a los servicios de Internet móvil. Como los jugadores OTT generalmente requieren una conexión a Internet para garantizar la entrega de mensajes, las organizaciones han preferido los servicios SMS en el pasado reciente.

La penetración de Internet entre los usuarios de teléfonos móviles en el mundo todavía está en la parte baja. Mientras que en los países desarrollados la penetración de Internet por parte de los usuarios de teléfonos móviles es alta, en muchos países en desarrollo y subdesarrollados del mundo, la penetración de Internet por teléfono móvil es muy baja y los SMS son el medio de comunicación preferido para garantizar el máximo alcance. Este hecho valida el aumento en el uso del mercado de SMS A2P. Los actores clave perfilados en el informe son DIMOCO Messaging GmBH, AANAM Technologies, Twilio Inc., CLX Communications AB, Infobip Ltd., Syniverse Technologies, Vonage, tyntec, Tanla Solutions y Trillian Group Ltd.

Report Coverage
Report Coverage

Revenue forecast, Company Analysis, Industry landscape, Growth factors, and Trends

Segment Covered
Segment Covered

This text is related
to segments covered.

Regional Scope
Regional Scope

North America, Europe, Asia Pacific, Middle East & Africa, South & Central America

Country Scope
Country Scope

This text is related
to country scope.

The List of Companies

1. ANAM Technologies
2. CLX Communications AB.
3. DIMOCO Messaging GmBH
4. Infobip Ltd.
5. Nexmo Inc. (acquired by Vonage)
6. Syniverse Technologies, LLC
7. Tanla Solutions
8. Trillian Group Ltd.
9. Twilio Inc.
10. tyntec

The Insight Partners performs research in 4 major stages: Data Collection & Secondary Research, Primary Research, Data Analysis and Data Triangulation & Final Review.

  1. Data Collection and Secondary Research:

As a market research and consulting firm operating from a decade, we have published and advised several client across the globe. First step for any study will start with an assessment of currently available data and insights from existing reports. Further, historical and current market information is collected from Investor Presentations, Annual Reports, SEC Filings, etc., and other information related to company’s performance and market positioning are gathered from Paid Databases (Factiva, Hoovers, and Reuters) and various other publications available in public domain.

Several associations trade associates, technical forums, institutes, societies and organization are accessed to gain technical as well as market related insights through their publications such as research papers, blogs and press releases related to the studies are referred to get cues about the market. Further, white papers, journals, magazines, and other news articles published in last 3 years are scrutinized and analyzed to understand the current market trends.

  1. Primary Research:

The primarily interview analysis comprise of data obtained from industry participants interview and answers to survey questions gathered by in-house primary team.

For primary research, interviews are conducted with industry experts/CEOs/Marketing Managers/VPs/Subject Matter Experts from both demand and supply side to get a 360-degree view of the market. The primary team conducts several interviews based on the complexity of the markets to understand the various market trends and dynamics which makes research more credible and precise.

A typical research interview fulfils the following functions:

  • Provides first-hand information on the market size, market trends, growth trends, competitive landscape, and outlook
  • Validates and strengthens in-house secondary research findings
  • Develops the analysis team’s expertise and market understanding

Primary research involves email interactions and telephone interviews for each market, category, segment, and sub-segment across geographies. The participants who typically take part in such a process include, but are not limited to:

  • Industry participants: VPs, business development managers, market intelligence managers and national sales managers
  • Outside experts: Valuation experts, research analysts and key opinion leaders specializing in the electronics and semiconductor industry.

Below is the breakup of our primary respondents by company, designation, and region:

Research Methodology

Once we receive the confirmation from primary research sources or primary respondents, we finalize the base year market estimation and forecast the data as per the macroeconomic and microeconomic factors assessed during data collection.

  1. Data Analysis:

Once data is validated through both secondary as well as primary respondents, we finalize the market estimations by hypothesis formulation and factor analysis at regional and country level.

  • Macro-Economic Factor Analysis:

We analyse macroeconomic indicators such the gross domestic product (GDP), increase in the demand for goods and services across industries, technological advancement, regional economic growth, governmental policies, the influence of COVID-19, PEST analysis, and other aspects. This analysis aids in setting benchmarks for various nations/regions and approximating market splits. Additionally, the general trend of the aforementioned components aid in determining the market's development possibilities.

  • Country Level Data:

Various factors that are especially aligned to the country are taken into account to determine the market size for a certain area and country, including the presence of vendors, such as headquarters and offices, the country's GDP, demand patterns, and industry growth. To comprehend the market dynamics for the nation, a number of growth variables, inhibitors, application areas, and current market trends are researched. The aforementioned elements aid in determining the country's overall market's growth potential.

  • Company Profile:

The “Table of Contents” is formulated by listing and analyzing more than 25 - 30 companies operating in the market ecosystem across geographies. However, we profile only 10 companies as a standard practice in our syndicate reports. These 10 companies comprise leading, emerging, and regional players. Nonetheless, our analysis is not restricted to the 10 listed companies, we also analyze other companies present in the market to develop a holistic view and understand the prevailing trends. The “Company Profiles” section in the report covers key facts, business description, products & services, financial information, SWOT analysis, and key developments. The financial information presented is extracted from the annual reports and official documents of the publicly listed companies. Upon collecting the information for the sections of respective companies, we verify them via various primary sources and then compile the data in respective company profiles. The company level information helps us in deriving the base number as well as in forecasting the market size.

  • Developing Base Number:

Aggregation of sales statistics (2020-2022) and macro-economic factor, and other secondary and primary research insights are utilized to arrive at base number and related market shares for 2022. The data gaps are identified in this step and relevant market data is analyzed, collected from paid primary interviews or databases. On finalizing the base year market size, forecasts are developed on the basis of macro-economic, industry and market growth factors and company level analysis.

  1. Data Triangulation and Final Review:

The market findings and base year market size calculations are validated from supply as well as demand side. Demand side validations are based on macro-economic factor analysis and benchmarks for respective regions and countries. In case of supply side validations, revenues of major companies are estimated (in case not available) based on industry benchmark, approximate number of employees, product portfolio, and primary interviews revenues are gathered. Further revenue from target product/service segment is assessed to avoid overshooting of market statistics. In case of heavy deviations between supply and demand side values, all thes steps are repeated to achieve synchronization.

We follow an iterative model, wherein we share our research findings with Subject Matter Experts (SME’s) and Key Opinion Leaders (KOLs) until consensus view of the market is not formulated – this model negates any drastic deviation in the opinions of experts. Only validated and universally acceptable research findings are quoted in our reports.

We have important check points that we use to validate our research findings – which we call – data triangulation, where we validate the information, we generate from secondary sources with primary interviews and then we re-validate with our internal data bases and Subject matter experts. This comprehensive model enables us to deliver high quality, reliable data in shortest possible time.

Your data will never be shared with third parties, however, we may send you information from time to time about our products that may be of interest to you. By submitting your details, you agree to be contacted by us. You may contact us at any time to opt-out.

Related Reports