Virtual Receptionist Solutions Market Forecast to 2028 - COVID-19 Impact and Global Analysis By Application (SMEs, Large Enterprise); Product (Voice Reception, Video Reception, Web Chat, Others) and Geography

Report Code: TIPRE00016053 | No. of Pages: 150 | Category: Technology, Media and Telecommunications | Status: Upcoming

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MARKET INTRODUCTION

The global Virtual Receptionist Solution market is expected to grow at grow at decent CAGR over the forecast period. The need for improved efficiency across service-based companies and the integration of Artificial Intelligence (AI) powered Virtual Receptionist Solution (IVA) among various devices such as tablets, computers, and smartphones, is anticipated to boost the Virtual Receptionist Solution market. Virtual Receptionist Solution is capable of fulfilling a wide range of customer service roles such as ease to navigate, offer product information, assist customers in paying bills, and carry out transfers or complete forms, and direct problem queries to human agents in customer service. Such factors are prompting banking and financial institutions across the world to integrate intelligent virtual assistant, leading to industry growth.

MARKET DYNAMICS

Intelligent virtual assistants are efficient and perform various functions for enterprises across retail, IT, banking, and automotive. Additionally, they deliver better conversational responses, which enable enterprises in improving the customer experience. Intelligent virtual assistant vendors are actively working on accommodating regional languages and provide customized intelligent virtual assistants so that customers from different geographies can easily communicate. These factors are likely to drive the market over the forecast period.

MARKET SCOPE

The "Global Virtual Receptionist Solution market Analysis to 2028" is a specialized and in-depth study of the Virtual Receptionist Solution market with a special focus on the global market trend analysis. The report aims to provide an overview of Virtual Receptionist Solution market with detailed market segmentation by product, and application. The global Virtual Receptionist Solution market expected to witness high growth during the forecast period. The report provides key statistics on the market status of the leading Virtual Receptionist Solution market player and offers key trends and opportunities in the Virtual Receptionist Solution market.

MARKET SEGMENTATION

The global Virtual Receptionist Solution market is segmented on the basis of product, and application. On the basis of application, market is segmented as SMEs, and Large Enterprise. On the basis of product, market is segmented as Voice Reception, Video Reception, Web Chat, and others

REGIONAL FRAMEWORK

The report provides a detailed overview of the industry including both qualitative and quantitative information. It provides overview and forecast of the global Virtual Receptionist Solution market based on various segments. It also provides market size and forecast estimates from year 2020 to 2028 with respect to five major regions, namely; North America, Europe, Asia-Pacific (APAC), Middle East and Africa (MEA) and South America. The Virtual Receptionist Solution market by each region is later sub-segmented by respective countries and segments. The report covers analysis and forecast of 18 countries globally along with current trend and opportunities prevailing in the region.

The report analyzes factors affecting Virtual Receptionist Solution market from both demand and supply side and further evaluates market dynamics effecting the market during the forecast period i.e., drivers, restraints, opportunities, and future trend. The report also provides exhaustive PEST analysis for all five regions namely; North America, Europe, APAC, MEA and South America after evaluating political, economic, social and technological factors effecting the Virtual Receptionist Solution market in these regions. Business and customer base of market players. The market players from Virtual Receptionist Solution market are anticipated



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MARKET PLAYERS


The reports cover key developments in the Virtual Receptionist Solution market organic and inorganic growth strategies. Various companies are focusing on organic growth strategies such as product launches, product approvals and others such as patents and events. Inorganic growth strategies activities witnessed in the market were acquisitions, and partnership & collaborations. These activities have paved way for expansion of lucrative growth opportunities in the future with the rising demand for Virtual Receptionist Solution market. Below mentioned is the list of few companies engaged in the Virtual Receptionist Solution market.

The report also includes the profiles of key Virtual Receptionist Solution market companies along with their SWOT analysis and market strategies. In addition, the report focuses on leading industry players with information such as company profiles, components and services offered, financial information of last 3 years, key development in past five years.

  •   Answer 1, LLC
  •   Back Office Betties
  •   Davinci Virtual Office Solutions
  •   Moneypenny
  •   PATLive
  •   Ruby
  •   Smith.ai, Inc
  •   Specialty Answering Service
  •   Unity Communications
  •   Verbatim Virtual Receptionists

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TABLE OF CONTENTS

1.INTRODUCTION
1.1.SCOPE OF THE STUDY
1.2.THE INSIGHT PARTNERS RESEARCH REPORT GUIDANCE
1.3.MARKET SEGMENTATION
1.3.1Virtual Receptionist Solutions Market - By Application
1.3.2Virtual Receptionist Solutions Market - By Product
1.3.3Virtual Receptionist Solutions Market - By Region
1.3.3.1By Country

2.KEY TAKEAWAYS

3.RESEARCH METHODOLOGY

4.VIRTUAL RECEPTIONIST SOLUTIONS MARKET LANDSCAPE
4.1.OVERVIEW
4.2.PORTER'S FIVE FORCES ANALYSIS
4.2.1Bargaining Power of Buyers
4.2.1Bargaining Power of Suppliers
4.2.1Threat of Substitute
4.2.1Threat of New Entrants
4.2.1Competitive Rivalry
4.3.ECOSYSTEM ANALYSIS
4.4.EXPERT OPINIONS

5.VIRTUAL RECEPTIONIST SOLUTIONS MARKET - KEY MARKET DYNAMICS
5.1.KEY MARKET DRIVERS
5.2.KEY MARKET RESTRAINTS
5.3.KEY MARKET OPPORTUNITIES
5.4.FUTURE TRENDS
5.5.IMPACT ANALYSIS OF DRIVERS AND RESTRAINTS

6.VIRTUAL RECEPTIONIST SOLUTIONS MARKET - GLOBAL MARKET ANALYSIS
6.1.VIRTUAL RECEPTIONIST SOLUTIONS - GLOBAL MARKET OVERVIEW
6.2.VIRTUAL RECEPTIONIST SOLUTIONS - GLOBAL MARKET AND FORECAST TO 2028
6.3.MARKET POSITIONING/MARKET SHARE

7.VIRTUAL RECEPTIONIST SOLUTIONS MARKET - REVENUE AND FORECASTS TO 2028 - APPLICATION
7.1.OVERVIEW
7.2.APPLICATION MARKET FORECASTS AND ANALYSIS
7.3.SMES
7.3.1.Overview
7.3.2.SMEs Market Forecast and Analysis
7.4.LARGE ENTERPRISE
7.4.1.Overview
7.4.2.Large Enterprise Market Forecast and Analysis
8.VIRTUAL RECEPTIONIST SOLUTIONS MARKET - REVENUE AND FORECASTS TO 2028 - PRODUCT
8.1.OVERVIEW
8.2.PRODUCT MARKET FORECASTS AND ANALYSIS
8.3.VOICE RECEPTION
8.3.1.Overview
8.3.2.Voice Reception Market Forecast and Analysis
8.4.VIDEO RECEPTION
8.4.1.Overview
8.4.2.Video Reception Market Forecast and Analysis
8.5.WEB CHAT
8.5.1.Overview
8.5.2.Web Chat Market Forecast and Analysis
8.6.OTHERS
8.6.1.Overview
8.6.2.Others Market Forecast and Analysis

9.VIRTUAL RECEPTIONIST SOLUTIONS MARKET REVENUE AND FORECASTS TO 2028 - GEOGRAPHICAL ANALYSIS
9.1.NORTH AMERICA
9.1.1North America Virtual Receptionist Solutions Market Overview
9.1.2North America Virtual Receptionist Solutions Market Forecasts and Analysis
9.1.3North America Virtual Receptionist Solutions Market Forecasts and Analysis - By Application
9.1.4North America Virtual Receptionist Solutions Market Forecasts and Analysis - By Product
9.1.5North America Virtual Receptionist Solutions Market Forecasts and Analysis - By Countries
9.1.5.1United States Virtual Receptionist Solutions Market
9.1.5.1.1United States Virtual Receptionist Solutions Market by Application
9.1.5.1.2United States Virtual Receptionist Solutions Market by Product
9.1.5.2Canada Virtual Receptionist Solutions Market
9.1.5.2.1Canada Virtual Receptionist Solutions Market by Application
9.1.5.2.2Canada Virtual Receptionist Solutions Market by Product
9.1.5.3Mexico Virtual Receptionist Solutions Market
9.1.5.3.1Mexico Virtual Receptionist Solutions Market by Application
9.1.5.3.2Mexico Virtual Receptionist Solutions Market by Product
9.2.EUROPE
9.2.1Europe Virtual Receptionist Solutions Market Overview
9.2.2Europe Virtual Receptionist Solutions Market Forecasts and Analysis
9.2.3Europe Virtual Receptionist Solutions Market Forecasts and Analysis - By Application
9.2.4Europe Virtual Receptionist Solutions Market Forecasts and Analysis - By Product
9.2.5Europe Virtual Receptionist Solutions Market Forecasts and Analysis - By Countries
9.2.5.1Germany Virtual Receptionist Solutions Market
9.2.5.1.1Germany Virtual Receptionist Solutions Market by Application
9.2.5.1.2Germany Virtual Receptionist Solutions Market by Product
9.2.5.2France Virtual Receptionist Solutions Market
9.2.5.2.1France Virtual Receptionist Solutions Market by Application
9.2.5.2.2France Virtual Receptionist Solutions Market by Product
9.2.5.3Italy Virtual Receptionist Solutions Market
9.2.5.3.1Italy Virtual Receptionist Solutions Market by Application
9.2.5.3.2Italy Virtual Receptionist Solutions Market by Product
9.2.5.4United Kingdom Virtual Receptionist Solutions Market
9.2.5.4.1United Kingdom Virtual Receptionist Solutions Market by Application
9.2.5.4.2United Kingdom Virtual Receptionist Solutions Market by Product
9.2.5.5Russia Virtual Receptionist Solutions Market
9.2.5.5.1Russia Virtual Receptionist Solutions Market by Application
9.2.5.5.2Russia Virtual Receptionist Solutions Market by Product
9.2.5.6Rest of Europe Virtual Receptionist Solutions Market
9.2.5.6.1Rest of Europe Virtual Receptionist Solutions Market by Application
9.2.5.6.2Rest of Europe Virtual Receptionist Solutions Market by Product
9.3.ASIA-PACIFIC
9.3.1Asia-Pacific Virtual Receptionist Solutions Market Overview
9.3.2Asia-Pacific Virtual Receptionist Solutions Market Forecasts and Analysis
9.3.3Asia-Pacific Virtual Receptionist Solutions Market Forecasts and Analysis - By Application
9.3.4Asia-Pacific Virtual Receptionist Solutions Market Forecasts and Analysis - By Product
9.3.5Asia-Pacific Virtual Receptionist Solutions Market Forecasts and Analysis - By Countries
9.3.5.1Australia Virtual Receptionist Solutions Market
9.3.5.1.1Australia Virtual Receptionist Solutions Market by Application
9.3.5.1.2Australia Virtual Receptionist Solutions Market by Product
9.3.5.2China Virtual Receptionist Solutions Market
9.3.5.2.1China Virtual Receptionist Solutions Market by Application
9.3.5.2.2China Virtual Receptionist Solutions Market by Product
9.3.5.3India Virtual Receptionist Solutions Market
9.3.5.3.1India Virtual Receptionist Solutions Market by Application
9.3.5.3.2India Virtual Receptionist Solutions Market by Product
9.3.5.4Japan Virtual Receptionist Solutions Market
9.3.5.4.1Japan Virtual Receptionist Solutions Market by Application
9.3.5.4.2Japan Virtual Receptionist Solutions Market by Product
9.3.5.5South Korea Virtual Receptionist Solutions Market
9.3.5.5.1South Korea Virtual Receptionist Solutions Market by Application
9.3.5.5.2South Korea Virtual Receptionist Solutions Market by Product
9.3.5.6Rest of Asia-Pacific Virtual Receptionist Solutions Market
9.3.5.6.1Rest of Asia-Pacific Virtual Receptionist Solutions Market by Application
9.3.5.6.2Rest of Asia-Pacific Virtual Receptionist Solutions Market by Product
9.4.MIDDLE EAST AND AFRICA
9.4.1Middle East and Africa Virtual Receptionist Solutions Market Overview
9.4.2Middle East and Africa Virtual Receptionist Solutions Market Forecasts and Analysis
9.4.3Middle East and Africa Virtual Receptionist Solutions Market Forecasts and Analysis - By Application
9.4.4Middle East and Africa Virtual Receptionist Solutions Market Forecasts and Analysis - By Product
9.4.5Middle East and Africa Virtual Receptionist Solutions Market Forecasts and Analysis - By Countries
9.4.5.1South Africa Virtual Receptionist Solutions Market
9.4.5.1.1South Africa Virtual Receptionist Solutions Market by Application
9.4.5.1.2South Africa Virtual Receptionist Solutions Market by Product
9.4.5.2Saudi Arabia Virtual Receptionist Solutions Market
9.4.5.2.1Saudi Arabia Virtual Receptionist Solutions Market by Application
9.4.5.2.2Saudi Arabia Virtual Receptionist Solutions Market by Product
9.4.5.3U.A.E Virtual Receptionist Solutions Market
9.4.5.3.1U.A.E Virtual Receptionist Solutions Market by Application
9.4.5.3.2U.A.E Virtual Receptionist Solutions Market by Product
9.4.5.4Rest of Middle East and Africa Virtual Receptionist Solutions Market
9.4.5.4.1Rest of Middle East and Africa Virtual Receptionist Solutions Market by Application
9.4.5.4.2Rest of Middle East and Africa Virtual Receptionist Solutions Market by Product
9.5.SOUTH AND CENTRAL AMERICA
9.5.1South and Central America Virtual Receptionist Solutions Market Overview
9.5.2South and Central America Virtual Receptionist Solutions Market Forecasts and Analysis
9.5.3South and Central America Virtual Receptionist Solutions Market Forecasts and Analysis - By Application
9.5.4South and Central America Virtual Receptionist Solutions Market Forecasts and Analysis - By Product
9.5.5South and Central America Virtual Receptionist Solutions Market Forecasts and Analysis - By Countries
9.5.5.1Brazil Virtual Receptionist Solutions Market
9.5.5.1.1Brazil Virtual Receptionist Solutions Market by Application
9.5.5.1.2Brazil Virtual Receptionist Solutions Market by Product
9.5.5.2Argentina Virtual Receptionist Solutions Market
9.5.5.2.1Argentina Virtual Receptionist Solutions Market by Application
9.5.5.2.2Argentina Virtual Receptionist Solutions Market by Product
9.5.5.3Rest of South and Central America Virtual Receptionist Solutions Market
9.5.5.3.1Rest of South and Central America Virtual Receptionist Solutions Market by Application
9.5.5.3.2Rest of South and Central America Virtual Receptionist Solutions Market by Product

10.INDUSTRY LANDSCAPE
10.1.MERGERS AND ACQUISITIONS
10.2.AGREEMENTS, COLLABORATIONS AND JOIN VENTURES
10.3.NEW PRODUCT LAUNCHES
10.4.EXPANSIONS AND OTHER STRATEGIC DEVELOPMENTS

11.VIRTUAL RECEPTIONIST SOLUTIONS MARKET, KEY COMPANY PROFILES
11.1.ANSWER 1, LLC
11.1.1.Key Facts
11.1.2.Business Description
11.1.3.Products and Services
11.1.4.Financial Overview
11.1.5.SWOT Analysis
11.1.6.Key Developments
11.2.BACK OFFICE BETTIES
11.2.1.Key Facts
11.2.2.Business Description
11.2.3.Products and Services
11.2.4.Financial Overview
11.2.5.SWOT Analysis
11.2.6.Key Developments
11.3.DAVINCI VIRTUAL OFFICE SOLUTIONS
11.3.1.Key Facts
11.3.2.Business Description
11.3.3.Products and Services
11.3.4.Financial Overview
11.3.5.SWOT Analysis
11.3.6.Key Developments
11.4.MONEYPENNY
11.4.1.Key Facts
11.4.2.Business Description
11.4.3.Products and Services
11.4.4.Financial Overview
11.4.5.SWOT Analysis
11.4.6.Key Developments
11.5.PATLIVE
11.5.1.Key Facts
11.5.2.Business Description
11.5.3.Products and Services
11.5.4.Financial Overview
11.5.5.SWOT Analysis
11.5.6.Key Developments
11.6.RUBY
11.6.1.Key Facts
11.6.2.Business Description
11.6.3.Products and Services
11.6.4.Financial Overview
11.6.5.SWOT Analysis
11.6.6.Key Developments
11.7.SMITH.AI, INC
11.7.1.Key Facts
11.7.2.Business Description
11.7.3.Products and Services
11.7.4.Financial Overview
11.7.5.SWOT Analysis
11.7.6.Key Developments
11.8.SPECIALTY ANSWERING SERVICE
11.8.1.Key Facts
11.8.2.Business Description
11.8.3.Products and Services
11.8.4.Financial Overview
11.8.5.SWOT Analysis
11.8.6.Key Developments
11.9.UNITY COMMUNICATIONS
11.9.1.Key Facts
11.9.2.Business Description
11.9.3.Products and Services
11.9.4.Financial Overview
11.9.5.SWOT Analysis
11.9.6.Key Developments
11.10.VERBATIM VIRTUAL RECEPTIONISTS
11.10.1.Key Facts
11.10.2.Business Description
11.10.3.Products and Services
11.10.4.Financial Overview
11.10.5.SWOT Analysis
11.10.6.Key Developments

12.APPENDIX
12.1.ABOUT THE INSIGHT PARTNERS
12.2.GLOSSARY OF TERMS
The List of Companies

1. Answer 1, LLC
2. Back Office Betties
3. Davinci Virtual Office Solutions
4. Moneypenny
5. PATLive
6. Ruby
7. Smith.ai, Inc
8. Specialty Answering Service
9. Unity Communications
10. Verbatim Virtual Receptionists
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