基于(关键地区、市场参与者、规模和份额)的数字业务支持系统 (BSS) 市场 - 到 2031 年的预测

  • Report Code : TIPRE00005450
  • Category : Technology, Media and Telecommunications
  • Status : Published
  • No. of Pages : 227
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2019年数字业务支持系统(BSS)市场价值为32.6507亿美元,预计到2027年将达到80.1718亿美元;预计 2020 年至 2027 年复合年增长率为 12.1%。

北美地区数字业务支持系统 (BSS) 的采用率很高过去几十年。北美是全球成熟的电信市场之一,移动和互联网普及率很高。根据 GSMA 报告,2019 年,北美地区约 2.9 亿人口拥有互联网连接。由于通信服务提供商(CSP)高度放松管制,预计该地区在预测期内将出现缓慢增长。然而,提高运营效率的需求增加以及通信服务提供商之间的激烈竞争预计将推动该地区的数字业务支持系统(BSS)市场的发展。这些地区的公司将增值服务视为增加收入的新渠道。

物联网和基于云的培训、教育和咨询服务发挥着重要作用。它们在 BSS 市场中发挥着至关重要的作用,因为它们跟踪连接设备用户订阅的服务的使用情况并管理众多 CSP 提供的服务。多项技术、经济和行为变化正在推动物联网和云技术在该地区的发展和采用。根据支持操作系统研究的协会 USENIX 的数据,全球超过一半的家庭拥有至少一台物联网设备,而在北美,超过 70% 的家庭拥有联网设备。物联网改变了人们对业务流程的思考方式,增加了大量新的业务模式和案例。

COVID-19大流行对数字业务支持系统的影响( BSS)市场

由于美国和加拿大等发达国家的存在,北美是数字业务支持系统(BSS)市场增长的重要地区。大量的 COVID-19 病例对国家和地区的经济产生了负面影响,该地区的商业活动和各行业的增长有所下降。

COVID-19 大流行这是该地区所有行业面临的重大挑战,但对电信行业产生了积极影响。组织向远程工作或在家工作的持续转变是网络基础设施和连接增长的主要驱动力。为了在该地区的通信和网络领域提供增强的最终用户体验,对数字 BSS 的需求预计将增加。尽管美国、加拿大和墨西哥的工厂和企业关闭阻碍了数字业务支持系统(BSS)市场,但该市场还是出现了增长。北美拥有大量科技公司。因此,预计 2020 年(甚至可能是 2021 年)COVID-19 对整个地区的影响将相当严重。然而,COVID-19 的影响是短期的;未来几年可能会减少。

数字业务支持系统(BSS)提供商利润丰厚的区域市场


数字业务支持系统(BSS)市场洞察

先进且易于使用的数字业务支持系统(BSS)解决方案的出现

对先进且易于使用的数字业务支持系统 (BSS) 解决方案的需求日益增长。 BSS 解决方案的最终用户有大量后端操作需要有效管理。因此,他们寻求一种全面且易于操作的数字业务支持系统(BSS)解决方案。电信行业的经营环境和竞争格局正在发生深刻变化。新技术,尤其是 5G,充当了进一步颠覆的催化剂,从而创造了提供增值服务的独特机会。公司正在调整他们的 BSS 要求,以提高后端操作的效率。例如,Telefonica 集团在巴西运营的子公司 Vivo 有效部署了 Netcracker 的数字业务支持系统 (BSS) 解决方案来管理整个企业业务的产品定价、促销和交付策略。数字业务支持系统 (BSS) 解决方案需要聚合服务、适应与合作伙伴业务的动态关系并有效支持新的业务模式。因此,数字业务支持系统(BSS)供应商现在正在采用分析和商业智能等先进技术来开发更好的实时解决方案。数字业务支持系统 (BSS) 具有云原生架构,可提供前所未有的灵活性和规模。通过云原生架构,运营商可以利用云的多租户特性来开发流程的一致性,并减少总体开发时间和成本。因此,通信服务提供商大力部署数字业务支持系统 (BSS),推动全球市场的发展。

基于组件的市场洞察

基于就组件而言,数字业务支持系统(BSS)市场分为解决方案和服务。数字业务支持系统(BSS)是一种先进的BSS应用架构,利用云基础设施的框架,例如部署自动化、资源使用效率、自动扩展性和内置高可用性。通信服务提供商 (CSP) 正计划从传统 BSS 转向数字业务支持系统 (BSS) 解决方案,以有效管理其不断增长的后端需求。随着 5G 技术的出现以及电信服务范围从提供数据和语音服务扩展到向个人和企业提供数据、语音、OTT、云、分析服务,需要更加灵活和可扩展的数字业务支持系统(BSS)解决方案已经出现。这导致了对此类解决方案的巨大需求。

数字业务支持系统 (BSS) 市场(按组件) 2019年和2027年


战略洞察

数字业务支持系统中的参与者( BSS)市场重点关注战略,例如合并、收购、产品开发和市场举措,以维持其在市场中的地位。下面列出了主要参与者的一些进展:

2021 年 2 月,CSG Systems International, Inc. 扩大了与阿联酋电信运营商 Etihad Etisalat (Mobily) 的合作伙伴关系。沙特阿拉伯。根据扩展的合作伙伴关系,CSG Systems International, Inc. 将继续向 Etihad Etisalat (Mobily) 提供计费和收益管理解决方案。

2019 年,NetCracker Technology Corporation宣布与美国宽带/有线电视公司服务提供商Telenet签署协议。根据协议,NetCracker Technology Corporation 将向 Vast Broadband 提供其 BSS 和 OSS 解决方案。

数字业务支持系统 (BSS) 市场 –按组件划分

  • 软件
  • 服务
      • 专业服务
        • 许可和维护
        • 咨询
        • 实施
        • 培训和实施教育
    • 托管服务

 

数字业务支持系统 (BSS) 市场 –按地理位置

  • 北美洲
    • 美国
    • 加拿大
    • 墨西哥
  • < li>欧洲
    • 法国
    • 德国
    • 意大利
    • 英国
    • 西班牙
    • 其他欧洲
  • 亚太地区 (APAC)
    • 中国
    • 印度
    • 韩国
    • 日本
    • 澳大利亚
    • 亚太地区其他地区
  • 中东和非洲非洲(MEA)
    • 南非
    • 沙特阿拉伯
    • 阿联酋
    • 土耳其
    • 以色列
    • < li>中东和非洲其他地区
  • 南美洲(SAM)
    • 巴西
    • 阿根廷
    • 智利
    • 智利
    • 巴西
    • 阿根廷
    • 智利
    • li>
    • SAM 的其他部分

公司简介

  • Amdocs Limited
  • 华为技术有限公司
  • Telefonaktiebolaget LM Ericsson
  • NetCracker Technology Corporation
  • CSG Systems International, Inc.
  • NetCracker Technology Corporation
  • CSG Systems International, Inc.
  • NetCracker Technology Corporation >
  • Optiva Inc.
  • 诺基亚公司
  • 凯捷公司
  • 中兴通讯公司
  • Alepo
  • Openet
  • Sigma Software
  • Cerillion plc
  • STERLITE TECH
  • Comarch SA
  • 埃森哲
  • 印孚瑟斯有限公司
  • 甲骨文公司
  • Comviva
  • QVANTEL
  • BEARINGPOINT
  • 塔塔咨询服务有限公司
  • li>
  • FTS – Formula Telecom Solutions Ltd
  • MATRIXX 软件
  • MIND CTI
  • IBM Corporation
Report Coverage
Report Coverage

Revenue forecast, Company Analysis, Industry landscape, Growth factors, and Trends

Segment Covered
Segment Covered

This text is related
to segments covered.

Regional Scope
Regional Scope

North America, Europe, Asia Pacific, Middle East & Africa, South & Central America

Country Scope
Country Scope

This text is related
to country scope.

Frequently Asked Questions


What are reasons behind Digital BSS market growth?

Introduction of advanced technologies, such as artificial intelligence (AI), virtual reality (VR), machine learning (ML), augmented reality (AR), and the internet of things (IoT)—is boosting the introduction of advanced solutions, such as digital Business Support System (BSS). For instance, the implementation of AI in chatbots offers uninterrupted customer support through cloud platforms. In the past few years, the communication service providers (CSPs) and telecom operators are constantly experiencing a significant change in number of end users and their varying demands. The demand for value-added and data services has emerged as one of the prime revenue sources compared to voice communication revenues.

What are market opportunities for Digital BSS?

Vendors operating in the market need to continuously innovate and bring a comprehensive solution. This can be achieved by increasing investments in research and development (R&D) and mergers and acquisitions (M&A). With M&A, vendors can extend their offerings across the value chain and enhance their technological capabilities. Vendors can also develop and expand their digital Business Support System (BSS) suite. To differentiate themselves from their competitors, vendors should consider adding functionality. Vendors must try to anticipate future trends beforehand. For instance, artificial intelligence and advanced analytics can be the potential focal point of vendors operating in the market to offer ample growth opportunities for the global digital BSS market players.

Which professional service is expected to dominate the market in the forecast period?

License and maintenance takes care of maintenance and monitoring of digital Business Support System (BSS) solutions. The maintenance task in performed by a BSS engineer hired by the vendor. The engineer looks after tasks, such as hardening the container images, implementing auditing of user actions and tracing capabilities, enabling efficient access management, enabling encryption and protection of sensitive data, and providing support to service delivery teams on securing cloud environments.

The List of Companies - Digital Business Support System (BSS) Market

  1. AMDOCS
  2. Huawei Technologies Co., Ltd.
  3. Telefonaktiebolaget LM Ericsson,
  4. Netcracker Technology Corp.
  5. CSG INTERNATIONAL
  6. NOKIA
  7. Alepo
  8. CAPGEMINI
  9. ZTE CORPORATION
  10. OPTIVA
  11. OPENET
  12. SIGMA SYSTEMS
  13. CERILLION
  14. STERLITE TECH
  15. ACCENTURE
  16. COMARCH
  17. INFOSYS
  18. ORACLE
  19. MAHINDRA COMVIVA
  20. QVANTEL
  21. BEARINGPOINT
  22. Formula Telecom Solutions Ltd.
  23. MATRIXX SOFTWARE
  24. MIND CTI
  25. Tata Consultancy Services

The Insight Partners performs research in 4 major stages: Data Collection & Secondary Research, Primary Research, Data Analysis and Data Triangulation & Final Review.

  1. Data Collection and Secondary Research:

As a market research and consulting firm operating from a decade, we have published and advised several client across the globe. First step for any study will start with an assessment of currently available data and insights from existing reports. Further, historical and current market information is collected from Investor Presentations, Annual Reports, SEC Filings, etc., and other information related to company’s performance and market positioning are gathered from Paid Databases (Factiva, Hoovers, and Reuters) and various other publications available in public domain.

Several associations trade associates, technical forums, institutes, societies and organization are accessed to gain technical as well as market related insights through their publications such as research papers, blogs and press releases related to the studies are referred to get cues about the market. Further, white papers, journals, magazines, and other news articles published in last 3 years are scrutinized and analyzed to understand the current market trends.

  1. Primary Research:

The primarily interview analysis comprise of data obtained from industry participants interview and answers to survey questions gathered by in-house primary team.

For primary research, interviews are conducted with industry experts/CEOs/Marketing Managers/VPs/Subject Matter Experts from both demand and supply side to get a 360-degree view of the market. The primary team conducts several interviews based on the complexity of the markets to understand the various market trends and dynamics which makes research more credible and precise.

A typical research interview fulfils the following functions:

  • Provides first-hand information on the market size, market trends, growth trends, competitive landscape, and outlook
  • Validates and strengthens in-house secondary research findings
  • Develops the analysis team’s expertise and market understanding

Primary research involves email interactions and telephone interviews for each market, category, segment, and sub-segment across geographies. The participants who typically take part in such a process include, but are not limited to:

  • Industry participants: VPs, business development managers, market intelligence managers and national sales managers
  • Outside experts: Valuation experts, research analysts and key opinion leaders specializing in the electronics and semiconductor industry.

Below is the breakup of our primary respondents by company, designation, and region:

Research Methodology

Once we receive the confirmation from primary research sources or primary respondents, we finalize the base year market estimation and forecast the data as per the macroeconomic and microeconomic factors assessed during data collection.

  1. Data Analysis:

Once data is validated through both secondary as well as primary respondents, we finalize the market estimations by hypothesis formulation and factor analysis at regional and country level.

  • Macro-Economic Factor Analysis:

We analyse macroeconomic indicators such the gross domestic product (GDP), increase in the demand for goods and services across industries, technological advancement, regional economic growth, governmental policies, the influence of COVID-19, PEST analysis, and other aspects. This analysis aids in setting benchmarks for various nations/regions and approximating market splits. Additionally, the general trend of the aforementioned components aid in determining the market's development possibilities.

  • Country Level Data:

Various factors that are especially aligned to the country are taken into account to determine the market size for a certain area and country, including the presence of vendors, such as headquarters and offices, the country's GDP, demand patterns, and industry growth. To comprehend the market dynamics for the nation, a number of growth variables, inhibitors, application areas, and current market trends are researched. The aforementioned elements aid in determining the country's overall market's growth potential.

  • Company Profile:

The “Table of Contents” is formulated by listing and analyzing more than 25 - 30 companies operating in the market ecosystem across geographies. However, we profile only 10 companies as a standard practice in our syndicate reports. These 10 companies comprise leading, emerging, and regional players. Nonetheless, our analysis is not restricted to the 10 listed companies, we also analyze other companies present in the market to develop a holistic view and understand the prevailing trends. The “Company Profiles” section in the report covers key facts, business description, products & services, financial information, SWOT analysis, and key developments. The financial information presented is extracted from the annual reports and official documents of the publicly listed companies. Upon collecting the information for the sections of respective companies, we verify them via various primary sources and then compile the data in respective company profiles. The company level information helps us in deriving the base number as well as in forecasting the market size.

  • Developing Base Number:

Aggregation of sales statistics (2020-2022) and macro-economic factor, and other secondary and primary research insights are utilized to arrive at base number and related market shares for 2022. The data gaps are identified in this step and relevant market data is analyzed, collected from paid primary interviews or databases. On finalizing the base year market size, forecasts are developed on the basis of macro-economic, industry and market growth factors and company level analysis.

  1. Data Triangulation and Final Review:

The market findings and base year market size calculations are validated from supply as well as demand side. Demand side validations are based on macro-economic factor analysis and benchmarks for respective regions and countries. In case of supply side validations, revenues of major companies are estimated (in case not available) based on industry benchmark, approximate number of employees, product portfolio, and primary interviews revenues are gathered. Further revenue from target product/service segment is assessed to avoid overshooting of market statistics. In case of heavy deviations between supply and demand side values, all thes steps are repeated to achieve synchronization.

We follow an iterative model, wherein we share our research findings with Subject Matter Experts (SME’s) and Key Opinion Leaders (KOLs) until consensus view of the market is not formulated – this model negates any drastic deviation in the opinions of experts. Only validated and universally acceptable research findings are quoted in our reports.

We have important check points that we use to validate our research findings – which we call – data triangulation, where we validate the information, we generate from secondary sources with primary interviews and then we re-validate with our internal data bases and Subject matter experts. This comprehensive model enables us to deliver high quality, reliable data in shortest possible time.

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