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[Research Report] The Cloud POS market valued at US$ 4.95 Bn in 2018 and is expected to grow at a CAGR of 21.6% during the forecast period 2019 – 2027, and reach US$ 27.82 Bn in 2027.
Analyst Perspective:
The Cloud POS (Point of Sale) market has experienced significant growth and transformation in recent years. Cloud-based POS systems have emerged as a popular alternative to traditional on-premises solutions, offering businesses increased flexibility, scalability, and accessibility. These systems utilize cloud computing technology to store and process transactional data, eliminating the need for physical hardware and providing real-time connectivity. One of the key advantages of cloud-based POS systems is their ability to streamline operations and enhance efficiency for businesses of all sizes. They offer features such as inventory management, sales reporting, and analytics, customer relationship management, and integration with other business applications. With a cloud POS, businesses can easily track sales, monitor inventory levels, and gain valuable insights into their operations, leading to improved decision-making and enhanced customer experiences. The POS on cloud has witnessed widespread adoption across various industries, including retail, hospitality, restaurants, and e-commerce. Small and medium-sized businesses, in particular, have embraced cloud POS solutions due to their affordability and ease of implementation. Moreover, the scalability of pos cloud-based systems allows businesses to expand their operations and add additional functionalities as needed easily. Security has been a critical focus for cloud POS providers.
The cloud based pos solutions has become highly competitive, with numerous vendors offering a range of features and pricing models. Some providers offer all-in-one solutions that encompass various aspects of business management, while others specialize in specific industries or functionalities. Technological advancements, such as integrating artificial intelligence and machine learning, have further propelled innovation in the cloud POS market, enabling personalized customer experiences, advanced analytics, and automation. In 2023, the point of sale (POS) industry is witnessing several trends. One pos trend in 2023 is the increasing demand for smaller, compact POS systems. As businesses strive to optimize space and enhance customer experience, compact and sleek POS solutions are gaining popularity. Another trend is the growing interest in non-cloud POS systems. While cloud-based POS solutions have dominated the market in recent years, some businesses opt for non-cloud POS systems due to concerns about data security, control, and potential disruptions caused by internet connectivity issues. These non-cloud systems offer businesses greater control over their data and operations, making them an attractive option for certain industries and businesses.
Market Overview:
The basis of cloud-based POS solutions is the concept of easy rising up and down; services can be added or removed at any moment by the company, depending on their necessities and those of their customers. Businesses can save money by paying for the services they use rather than the fail-safe mechanisms and future-proofing requirements of the conventional on-premises POSPOS.The solutions provider will also handle the maintenance and upkeep of cloud-based POS solutions, so business owners won't have to worry about these POS systems running continuously.
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Cloud POS Market: Strategic Insights
Market Size Value in US$ 4.95 Billion in 2018 Market Size Value by US$ 27.82 Billion by 2027 Growth rate CAGR of 21.6% from 2019-2027 Forecast Period 2019-2027 Base Year 2019
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We can optimize and tailor the analysis and scope which is unmet through our standard offerings. This flexibility will help you gain the exact information needed for your business planning and decision making.
Cloud POS Market: Strategic Insights
| Market Size Value in | US$ 4.95 Billion in 2018 |
| Market Size Value by | US$ 27.82 Billion by 2027 |
| Growth rate | CAGR of 21.6% from 2019-2027 |
| Forecast Period | 2019-2027 |
| Base Year | 2019 |
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Market Driver:
Increasing Demand for Secure and Faster Payment Processing Solution to Drive Growth of Cloud POS Market
The increase in need for secure and faster payment processing solutions has been a significant driver in the growth of the cloud POS market. As businesses strive to provide seamless and efficient payment experiences to their customers, cloud-based POS systems have emerged as a preferred choice. First and foremost, cloud POS solutions offer enhanced security measures to protect sensitive payment data. With robust encryption, tokenization, and compliance with industry norms such as Payment Card Industry Data Security Standard (PCI DSS), these systems provide a secure environment for processing transactions. By shifting the responsibility of data security to trusted cloud service providers, businesses can mitigate the risks associated with data breaches and unauthorized access. Moreover, cloud POS systems enable faster payment processing, benefiting businesses and customers. Traditional on-premises POS systems often require manual updates and maintenance, resulting in potential delays and inefficiencies.
In contrast, cloud-based solutions offer real-time connectivity and automatic software updates, ensuring businesses can access the latest features and security patches.
This agility allows for swift and seamless payment transactions, reducing customer waiting times and improving overall operational efficiency. Another advantage of cloud-based POS systems is their ability to handle high transaction volumes. During peak periods, such as holidays or promotional events, businesses experience a surge in customer traffic and payment transactions. Cloud POS systems can easily scale their resources to accommodate increased demand, ensuring uninterrupted payment processing and avoiding bottlenecks that can lead to frustrated customers or lost sales opportunities. Furthermore, cloud POS solutions offer integration capabilities with various payment methods and channels. They can seamlessly connect with mobile wallets, contactless payment options, and online payment gateways, providing customers with a wide range of choices and enhancing convenience. This flexibility in payment acceptance helps businesses cater to evolving customer preferences and adapt to changing industry trends.
Segmental Analysis:
- Sample PDF showcases the content structure and the nature of the information with qualitative and quantitative analysis.
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Based on component, the cloud POS market is segmented into:- Sample PDF showcases the content structure and the nature of the information with qualitative and quantitative analysis.
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- Solution
- Services
The solution segment held the largest share of the market in 2018 and is anticipated to register the highest CAGR in the market during the forecast period. The solution segment has emerged as the largest shareholder in the cloud POS market. It includes comprehensive software and hardware components that form a complete cloud POS system. Businesses are adopting cloud-based solutions to replace traditional on-premises systems, leading to the dominance of the solution segment. It offers a wide range of industry-specific solutions and benefits from continuous innovation. The segment's growth is driven by increased flexibility, scalability, and accessibility provided by cloud POS systems.
- Sample PDF showcases the content structure and the nature of the information with qualitative and quantitative analysis.
- Request discounts available for Start-Ups & Universities
Regional Analysis:
The Asia Pacific cloud POS market was valued at US$ 1.73 billion in 2018 and is projected to reach US$ 11.46 billion by 2027; it is expected to grow at a CAGR of 23.7% during the forecast period. The Asia Pacific region has emerged as the dominant market for cloud POS systems, with its increasing adoption and growing demand for advanced technology solutions in the retail and hospitality sectors. The region's strong economic growth, expanding e-commerce industry, and rising customer expectations have contributed to its significant market share in the cloud POS segment. Cloud-based POS solutions have gained traction in the Asia Pacific region due to their ability to provide cost-effective and scalable options for businesses of all sizes.
The shift towards cloud-based systems in the region can be attributed to the advantages they offer, such as real-time data access, improved operational efficiency, and enhanced customer experiences. Cloud POS solutions provide businesses in the Asia Pacific region with various features, including inventory management, sales analytics, CRM, and integration with multiple payment methods and channels. These capabilities empower businesses to streamline their operations, optimize inventory levels, and gain valuable insights into customer behavior, ultimately leading to better decision-making and increased sales. According to POS system statistics, adopting cloud-based POS systems in the Asia Pacific region has outpaced non-cloud-based systems. Businesses recognize the benefits of moving their POS infrastructure to the cloud, such as reduced hardware costs, automatic software updates, and improved data security. Cloud-based solutions also offer the advantage of accessibility, allowing businesses to manage their operations remotely and have a centralized view of their sales data across multiple locations.
Furthermore, the Asia Pacific region has witnessed a surge in marketing POS solutions. Cloud POS systems enable businesses to implement targeted marketing campaigns, personalized promotions, and loyalty programs. Businesses can deliver tailored offers and experiences by leveraging customer data and analytics to enhance customer engagement and loyalty. The dominance of the Asia Pacific region in the cloud POS market is driven by the presence of technologically advanced countries like China, Japan, and South Korea, along with the rapidly growing markets in Southeast Asia. These markets exhibit a high degree of digital adoption and are characterized by a large consumer base, making them ideal for implementing cloud-based POS solutions.
The North American region has been a prominent market for cloud POS systems, owing to its technological advancements, mature retail industry, and high digital adoption rate. Businesses in North America have recognized the value of cloud-based POS solutions and have been early adopters of this technology. Cloud POS systems have gained significant traction in North America due to their numerous benefits over traditional, non-cloud-based systems. These solutions offer real-time data access, streamlined operations, and enhanced customer experiences. They enable businesses to manage sales, inventory, and customer relationships more efficiently, leading to improved decision-making and increased competitiveness. Regarding marketing POS solutions, North America has witnessed a strong emphasis on leveraging cloud POS capabilities. Businesses in the region utilize cloud-based POS systems to implement targeted marketing campaigns, personalized promotions, and loyalty programs.
These solutions enable businesses to collect and analyze customer data, deliver tailored offers, and track the effectiveness of marketing initiatives. The presence of major technology hubs and innovative startups further fuels North America's dominance in the cloud POS market. The region is home to several leading cloud POS solution providers who continually enhance their offerings to meet the evolving needs of businesses. Moreover, the North American retail industry, known for its competitiveness and emphasis on customer experience, has been at the forefront of adopting cloud-based POS solutions. Retailers in the region leverage cloud POS systems to streamline their operations, gain insights into consumer behavior, and deliver personalized experiences. Integrating cloud POS with e-commerce platforms and online marketplaces has facilitated seamless omnichannel retail experiences in North America.
Key Player Analysis:
The cloud POS market analysis consists of the players such as Square, Inc., Intuit, Inc., Oracle Corporation, Shopify, Inc., Toast, Inc., Vend Limited, AccuPOS, Inc., Clover Network, Inc., LightSpeed POS Inc., and Loyverse POS. Among the players in the cloud POS Toast, Inc. and Vend Limited are the top two players owing to the diversified product portfolio offered.
Recent Developments:
Inorganic and organic strategies such as mergers and acquisitions are highly adopted by companies in the cloud POS market. A few recent key market developments are listed below:
- In September 2022, Square, Inc. (now known as Block, Inc.) introduced millions of vendors across the United States to its Tap to Pay feature on iPhone. The feature, available within the Square Point of Sale iOS app, allowed merchants of all sizes to accept contactless payments directly from their iPhones, with no additional hardware requirement and at no additional costs to the seller.
- In June 2021, Ascent360 announced an app store connected with Lightspeed to bring PoS and e-commerce data to life. Because of the combined power of these technologies, businesses were able to absorb critical consumer data, segment customers, and provide personalized omnicha.
Report Coverage
Revenue forecast, Company Analysis, Industry landscape, Growth factors, and Trends
Segment Covered
Component ; Organizational Type ; End-user
Regional Scope
North America, Europe, Asia Pacific, Middle East & Africa, South & Central America
Country Scope
US, Canada, Mexico, UK, Germany, Spain, Italy, France, India, China, Japan, South Korea, Australia, UAE, Saudi Arabia, South Africa, Brazil, Argentina
The List of Companies
- Square, Inc.
- Intuit, Inc.
- Oracle Corporation
- Shopify, Inc.
- Toast, Inc.
- Vend Limited
- AccuPOS, Inc.
- Clover Network, Inc.
- LightSpeed POS Inc.
- Loyverse POS
The Insight Partners performs research in 4 major stages: Data Collection & Secondary Research, Primary Research, Data Analysis and Data Triangulation & Final Review.
- Data Collection and Secondary Research:
As a market research and consulting firm operating from a decade, we have published many reports and advised several clients across the globe. First step for any study will start with an assessment of currently available data and insights from existing reports. Further, historical and current market information is collected from Investor Presentations, Annual Reports, SEC Filings, etc., and other information related to company’s performance and market positioning are gathered from Paid Databases (Factiva, Hoovers, and Reuters) and various other publications available in public domain.
Several associations trade associates, technical forums, institutes, societies and organizations are accessed to gain technical as well as market related insights through their publications such as research papers, blogs and press releases related to the studies are referred to get cues about the market. Further, white papers, journals, magazines, and other news articles published in the last 3 years are scrutinized and analyzed to understand the current market trends.
- Primary Research:
The primarily interview analysis comprise of data obtained from industry participants interview and answers to survey questions gathered by in-house primary team.
For primary research, interviews are conducted with industry experts/CEOs/Marketing Managers/Sales Managers/VPs/Subject Matter Experts from both demand and supply side to get a 360-degree view of the market. The primary team conducts several interviews based on the complexity of the markets to understand the various market trends and dynamics which makes research more credible and precise.
A typical research interview fulfils the following functions:
- Provides first-hand information on the market size, market trends, growth trends, competitive landscape, and outlook
- Validates and strengthens in-house secondary research findings
- Develops the analysis team’s expertise and market understanding
Primary research involves email interactions and telephone interviews for each market, category, segment, and sub-segment across geographies. The participants who typically take part in such a process include, but are not limited to:
- Industry participants: VPs, business development managers, market intelligence managers and national sales managers
- Outside experts: Valuation experts, research analysts and key opinion leaders specializing in the electronics and semiconductor industry.
Below is the breakup of our primary respondents by company, designation, and region:
Once we receive the confirmation from primary research sources or primary respondents, we finalize the base year market estimation and forecast the data as per the macroeconomic and microeconomic factors assessed during data collection.
- Data Analysis:
Once data is validated through both secondary as well as primary respondents, we finalize the market estimations by hypothesis formulation and factor analysis at regional and country level.
- 3.1 Macro-Economic Factor Analysis:
We analyse macroeconomic indicators such the gross domestic product (GDP), increase in the demand for goods and services across industries, technological advancement, regional economic growth, governmental policies, the influence of COVID-19, PEST analysis, and other aspects. This analysis aids in setting benchmarks for various nations/regions and approximating market splits. Additionally, the general trend of the aforementioned components aid in determining the market's development possibilities.
- 3.2 Country Level Data:
Various factors that are especially aligned to the country are taken into account to determine the market size for a certain area and country, including the presence of vendors, such as headquarters and offices, the country's GDP, demand patterns, and industry growth. To comprehend the market dynamics for the nation, a number of growth variables, inhibitors, application areas, and current market trends are researched. The aforementioned elements aid in determining the country's overall market's growth potential.
- 3.3 Company Profile:
The “Table of Contents” is formulated by listing and analyzing more than 25 - 30 companies operating in the market ecosystem across geographies. However, we profile only 10 companies as a standard practice in our syndicate reports. These 10 companies comprise leading, emerging, and regional players. Nonetheless, our analysis is not restricted to the 10 listed companies, we also analyze other companies present in the market to develop a holistic view and understand the prevailing trends. The “Company Profiles” section in the report covers key facts, business description, products & services, financial information, SWOT analysis, and key developments. The financial information presented is extracted from the annual reports and official documents of the publicly listed companies. Upon collecting the information for the sections of respective companies, we verify them via various primary sources and then compile the data in respective company profiles. The company level information helps us in deriving the base number as well as in forecasting the market size.
- 3.4 Developing Base Number:
Aggregation of sales statistics (2020-2022) and macro-economic factor, and other secondary and primary research insights are utilized to arrive at base number and related market shares for 2022. The data gaps are identified in this step and relevant market data is analyzed, collected from paid primary interviews or databases. On finalizing the base year market size, forecasts are developed on the basis of macro-economic, industry and market growth factors and company level analysis.
- Data Triangulation and Final Review:
The market findings and base year market size calculations are validated from supply as well as demand side. Demand side validations are based on macro-economic factor analysis and benchmarks for respective regions and countries. In case of supply side validations, revenues of major companies are estimated (in case not available) based on industry benchmark, approximate number of employees, product portfolio, and primary interviews revenues are gathered. Further revenue from target product/service segment is assessed to avoid overshooting of market statistics. In case of heavy deviations between supply and demand side values, all thes steps are repeated to achieve synchronization.
We follow an iterative model, wherein we share our research findings with Subject Matter Experts (SME’s) and Key Opinion Leaders (KOLs) until consensus view of the market is not formulated – this model negates any drastic deviation in the opinions of experts. Only validated and universally acceptable research findings are quoted in our reports.
We have important check points that we use to validate our research findings – which we call – data triangulation, where we validate the information, we generate from secondary sources with primary interviews and then we re-validate with our internal data bases and Subject matter experts. This comprehensive model enables us to deliver high quality, reliable data in shortest possible time.
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