Emergency Call Systems Market Size, Share, & Forecast | 2030

The emergency call systems market size is projected to grow from US$ 3,052.05 million in 2022 to US$ 7,043.60 million by 2030; the market is estimated to record a CAGR of 11.0% during 2022–2030.

Market Insights and Analyst View:

The number of patients receiving treatment for a range of illnesses has increased as a result of the growth of the global healthcare sector in recent decades. Healthcare organizations these days are emphasizing on achieving digital competency to give patients the best care possible. Accurate drug distribution, correct diagnosis of long-term illnesses, and efficient nursing facilities are all necessary for improved patient care. These prompt digitalization efforts are benefiting the emergency call system market. Many manufacturers in this market are attempting to include security systems, radio frequency identification (RFID), and real-time position detection components in their nurse call system devices. Siemens, for example, makes a wireless, portable, wrist-worn nurse call patient band. In the event of an emergency or need for assistance, patients can call the nurse using the button on this band.

The emergency call systems market forecast predicts significant growth, owing to rising number of product approvals and launches.

Growth Drivers:

In the US, approximately 42% of assisted living centers run independently while the rest are managed by different organizations. According to data collected by the National Center for Assisted Living, nearly 71% of the people living there are women and 29% are men. It also stated that nearly 11% of the people are 65–74 years old, whereas 7% are less than 65 years old. The majority of the people are older than 85, as they account for ~52% of the total occupancy, while 30% of them belong to the range of 75–84 years. According to the Organization for Economic Co-operation and Development (OECD), 4.25 million people in Germany will be aged 65 or more by 2025. According to an article titled “Dementia in Germany” published by NCBI states that about two-thirds of the 1.8 million Germans who have been diagnosed with dementia in any form have Alzheimer's disease, which is the most frequent type. Moreover, according to the Alzheimer’s Association, 6.7 million Americans of age 65 and above were estimated to be living with Alzheimer’s dementia in 2023. In addition, the rise in the geriatric population, which is leading to increasing incidences of Alzheimer’s, is fueling the emergency call systems market size.

The demand for assisted living facilities is on the rise due to an increase in the incidence of Alzheimer’s disease. Chinese population still has an old perception of Alzheimer’s disease as they still consider this condition as an unavoidable and natural part of aging. According to data published in the South China Morning Post Publishers issue, almost a million individuals from China are diagnosed every year with Alzheimer’s, and the number of patients is projected to reach 45 million by 2050, i.e., nearly 50% of the number across the world.

Nurse call systems are used in psychiatric hospitals, nursing homes, and other establishments. The preservation of system integrity and the protection of human life are the primary objectives of using these systems. The Joint Commission and other criteria mandate the use of nurse call systems for facilities applying for certification. Hospitals must have these systems in place to comply with federal, state, and local laws. Similar to other security-based systems, a modern nurse call system that conforms with these codes of practice and standards, such as VDE 0834, has a high safety standard. Depending on the intended use, the emergency call systems are evaluated to check their safety is consistent with the technical requirements of the product standards. Thus, the regulatory framework related to emergency call systems hampers the development and launch of emergency call systems, thereby hindering the emergency call systems market growth.

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Emergency Call Systems Market: Strategic Insights

Market Size Value in	US$ 3,052.05 million in 2022
Market Size Value by	US$ 7,043.60 million by 2030
Growth rate	CAGR of 11.0% from 2022 to 2030
Forecast Period	2022-2030
Base Year	2022

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Report Segmentation and Scope:

The “emergency call systems market” is segmented on the basis of product type, offering, technology, application, and end user. The emergency call systems market, by product type, is subsegmented into call box systems, intercom systems, emergency stanchions, and others. Based on offering, the emergency call systems market is divided into hardware, software, and services. In terms of technology, the emergency call systems market is bifurcated into wired and wireless. The emergency call systems market, by application, is segmented into alarms and communication management, workflow optimization, wander management, fall prevention and detection, patient care reminders, reporting and analytics, real-time staff locating, and others. Based on end user, the emergency call systems market is divided into hospital and clinics, assisted living and independent living facilities, ambulatory surgical centers, and others.  

Segmental Analysis:

The emergency call systems market, by product type, is segmented into nurse call systems, call box systems, intercom systems, emergency stanchions, and others. In 2022, the nurse call systems segment held the largest share of the market. The same segment is expected to record the highest CAGR during 2022–2030.

Nurse call systems are essential in many healthcare settings, including long-term care facilities, nursing homes, and hospitals. Modern-day nurse call systems are far more advanced to meet the evolving demands of nursing staff. To enable patients to call for assistance, the system often requires pull cords in patient rooms and lavatories, a call button on the walls, and pillow speakers. Thus, patients can receive immediate assistance in need.

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Access Data

By technology, the emergency call systems market is bifurcated into wired and wireless. The emergency call systems market analysis estimated that the wired segment held the largest share of the market in 2022; the wireless segment is likely to register the highest CAGR in the emergency call systems market during 2022–2030. The wireless segment is expected to record a higher CAGR during 2022–2030. A broad range of wired emergency call systems are available in the market. These systems are made as per the set industry norms using sophisticated technologies. Wired emergency call systems are admired for their sturdiness, lightweight nature, minimum maintenance requirements, and high functionality. Hard-wired devices use cables underground or in-wall to connect the nurse system.

By offering, the emergency call systems market is divided into hardware, software, and services. In 2021, the hardware segment held the largest share of the market. The software segment is expected to register the highest CAGR during 2022–2030.

By application, the emergency call systems market is divided into alarms and communication management, workflow optimization, wander management, fall prevention and detection, patient care reminders, reporting and analytics, real-time staff locating, and others. The emergency call systems market analysis estimated that the alarms and communication management segment held the largest share of the market in 2022; the workflow optimization segment is likely to register the highest CAGR in the emergency call systems market during 2022–2030. In hospitals, clinics, and nursing homes, among others, several patients are admitted for severe, semi-severe, and minor health complications. Among all the patients, patients with severe health conditions need continuous monitoring. These patients are kept under highly controlled conditions, which signifies a need for effective communications between nurses, doctors, and other medical professionals. Emergency rooms require a higher level of attention and quick response to irregularities. Nurse call systems create an alarm at the press of a single button, allowing patients or their family members to get quick help from nursing staff. Emergency rooms are equipped with various medical devices and equipment supported by electricity. Therefore, the probability of improper functioning of devices and equipment is high in these rooms. The alarms help in taking quick rescue actions to tackle such mishaps.

By end user, the emergency call systems market is divided into hospitals and clinics, assisted living and independent living facilities, ambulatory surgical centers, and others. In 2022, the hospitals and clinics dominated the emergency call systems market share. The market for the assisted living and independent living facilities segment is expected to grow at the fastest CAGR during 2022–2030. Emergency call systems are utilized in general wards, emergency rooms, critical care units, consultation rooms, outdoor patient rooms, private rooms, and residential care homes in hospitals. As these systems allow cost reduction, and boost the efficiency of the caregiver and patient satisfaction, the hospitals are inclined toward adopting emergency call systems.

Regional Analysis:

The emergency call systems market report based on geography is primarily segmented into North America, Europe, Asia Pacific, South & Central America, and the Middle East & Africa. In 2022, In terms of revenue, North America dominated the emergency call systems market share.

Asia Pacific is expected to register the highest CAGR during 2022–2030. The emergency call systems market growth in North America is due to the rising incidence of Alzheimer’s disease and dementia, the presence of various market players, and the rising number of assisted living centers across the country. The market is also driven by the rising awareness programs and initiatives in countries such as Canada and Mexico. In addition, an upsurge in medical tourism in Mexico is likely to benefit the emergency call systems market in North America during the forecast period.

Industry Developments and Future Opportunities:

In the past few years, the WHO European Region has seen a rise in the use of digital health solutions, altering how patients are treated in hospitals, primary care centers, and at home. Digital solutions are transforming the way medical practitioners identify and treat illnesses such as cancer, diabetes, and mental health issues. To increase everyone's access to digital health, nations must now invest in digital health platforms and technology. Digital health applications (apps) can be used to empower patients and strengthen their relationships with healthcare practitioners, which specifically helps them in better self-management and reduces concerns during joint decision-making. In the best-case scenario, shared decision-making between conventional care can become the new standard due to digitalization contributing to a general cultural shift toward collaborative care. As a result, patients can use them easily and comfortably to get fast medical help. The leading providers focused on providing more integrated nurse call systems due to the growing need for nurse call systems' mobility. In January 2021, Austco was awarded a contract worth US$ 0.99 million (AUD 1.3 million) to update the Tacera Nurse Call platform implemented at the 400-bed Jurong Community Hospital (JCH) and the 700-bed Ng Teng Fong General Hospital (NTFGH). With interfaces with JurongHealth's Code Blue Platform, all beds will have the Tacera technology, enabling the fastest Code Blue rapid response of any hospital in Singapore. Thus, the adoption of digital healthcare and rising preference for specialized treatments hold several growth opportunities in the emergency cell system market.

Competitive Landscape and Key Companies:

The emergency call systems market report consists of prominent companies in the market such as Hill-Rom Holdings Inc, GE HealthCare Technologies Inc, RF Technologies Inc, BEC Integration Solutions LLC, Mircom Technologies Ltd, Systems Technologies Inc, Carecaller Emergency Call Systems Inc, Talius Group Ltd, Ascom Holding AG, Cornell Communication, and Hoyles Electronic Developments Ltd. These companies focus on new technologies, upgrading existing products, and geographic expansions to meet the growing consumer demand worldwide.  

In August 2023, Ascom Holding AG launched Myco 4 smartphone. The smartphone is made to endure highly demanding healthcare and business environments while providing elevated operating efficiency and lowering the total cost of ownership. The new gadget offers several new and enhanced capabilities with the integration of functions of several devices into a single smartphone.

In June 2023, RF Technologies Inc expanded its Code Alert Quick Response Fall Management Solutions portfolio. The expanded portfolio offers three options for fall detection, including a highly accurate sensor-based technology, a wearable pendant, and a cost-effective sensor pad.