2028 年社交媒体分析市场份额报告、研究分析和预测

  • Report Code : TIPTE100000194
  • Category : Technology, Media and Telecommunications
  • Status : Published
  • No. of Pages : 238
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[研究报告] 社交媒体分析市场预计将从 2021 年的 70.0784 亿美元增至 2028 年的 262.9533 亿美元。预计 2028 年复合年增长率将达到 21.5% 2022 年 - 2028 年。

分析师视角:

社交媒体分析市场是一个快速发展的行业,为企业提供分析社交媒体平台上生成的数据的工具。社交媒体已经成为人们生活中不可或缺的一部分,导致社交媒体平台上生成的数据量显着增加。社交媒体分析工具使企业能够理解这些数据,提供对客户行为、偏好、意见和趋势的洞察。社交媒体分析工具可以帮助企业识别客户情绪、监控品牌声誉并跟踪营销活动的成功。此外,社交媒体分析使企业能够深入了解消费者的行为和偏好。通过分析参与模式、内容交互和点击率,企业可以了解哪些类型的内容表现良好并与受众产生共鸣。这些信息使企业能够优化其内容策略并创建更具吸引力和相关性的社交媒体帖子,从而提高品牌参与度和客户忠诚度。社交媒体分析使企业能够深入了解目标受众、消费者情绪、影响者、内容表现和活动效果。这些见解可推动战略决策、提高客户参与度,并在社交媒体营销的动态竞争格局中提高整体业务绩效。

市场概述:

社交媒体分析市场分析多种应用,包括客户细分和社交媒体分析。定位、比较基准、多渠道活动管理、客户行为分析等。客户行为分析和营销管理以制定营销策略和品牌规划,大型企业和中小企业之间越来越需要客户细分和定位。为了做出明智的业务决策,社交媒体分析 (SMA) 是一种有助于监控、收集和分析社交网站数据的技术。它帮助企业识别商品和服务的高价值特征、识别最新趋势、增强客户参与度以及映射第三方合作伙伴和渠道。因此,它在全球范围内用于各种目的,包括了解社交媒体活动的效果、生成定制报告、监控关键社交媒体数据以及即时分析品牌形象和客户人口统计数据。

战略洞察

市场驱动因素:

越来越多具有互联网接入的平板电脑和手机将推动社交媒体分析市场的增长

随着社交媒体越来越融入到人们的生活中人们的日常生活中,社交媒体平台上产生的数据量呈指数级增长。社交媒体分析工具可以帮助企业理解并利用这些数据做出明智的决策。通过检查社交媒体数据,企业可以深入了解客户的行为、偏好、观点和趋势。这可以帮助他们制定有效的营销策略,提高客户参与度并提高品牌声誉。随着移动设备的使用越来越多,社交媒体分析工具必须针对移动平台进行优化。这为供应商提供了开发移动友好型分析工具的机会,这些工具易于使用并提供实时见解。

移动友好型分析工具可以帮助企业访问来自随时随地,让您更轻松地了解最新的社交媒体趋势和客户行为。此外,接入互联网的移动设备数量不断增加,新兴市场产生的社交媒体数据也随之增加。这使得供应商能够扩展业务并在新地区提供社交媒体分析服务。分析新兴市场的社交媒体数据使企业能够深入了解新的客户群、文化差异和当地趋势。这可以帮助他们制定有效的营销策略并扩大客户群。

细分分析:

根据部署,社交媒体分析市场分为云和本地。云细分市场在 2020 年占据了最大的市场份额,预计在预测期内将实现最高的复合年增长率。基于云的社交媒体分析解决方案极大地影响了市场的增长。基于云的解决方案提供可扩展性、灵活性和成本效益,使企业可以根据需求的增长更轻松地扩展其社交媒体分析功能,而无需投资额外的基础设施。基于云的解决方案也比本地解决方案更灵活,因为它们可以轻松定制以满足每个企业的特定需求。最后,基于云的解决方案比本地解决方案更具成本效益,因为它们消除了企业投资昂贵的硬件或软件的需要。

区域分析:

北美社交媒体分析市场受到重视2021年为240,634万美元,预计到2028年将达到910,081万美元;预计在预测期内复合年增长率为 21.6%。由于多种因素,北美在社交媒体分析市场占据主导地位。首先,该地区是许多大型企业的所在地,这些企业在社交媒体分析工具上投入巨资,以了解客户行为、市场趋势和其他关键指标。由于该地区社交媒体订阅者数量不断增加,预计北美在预测期内将占据重要的市场份额。区域企业使用社交媒体来增强消费者的体验。主要组织越来越多地监控用户参与度和在线活动,以优化社交媒体数据带来的好处。其次,该地区拥有高度发达的IT基础设施和大量熟练的专业人员,这有助于推动社交媒体分析市场的创新和增长。

第三,北方美国在社交媒体平台上拥有大量活跃的消费者基础,这对社交媒体分析工具产生了强烈需求,以帮助企业更好地理解客户并与其互动。 2022 年,美国和加拿大的 Facebook 月活跃用户为 2.64 亿。大约 69% 的美国人使用 Facebook,其中 23.6% 的用户年龄在 25 岁至 34 岁之间。美国人每月平均使用 Facebook 的时间为 16.1 小时。最后,北美拥有支持社交媒体分析市场增长的有利监管环境以及浓厚的创新和创业文化。该地区通过促进创新、支持新技术的开发和鼓励对该行业的投资,帮助推动了社交媒体分析市场的增长。北美也是社交媒体分析供应商的重要市场,他们利用该地区庞大的消费者基础和有利的监管环境来发展业务。总体而言,北美社交媒体分析市场的主导地位可归因于多种因素的综合作用,包括强大的 IT 基础设施、熟练的劳动力、庞大的消费者基础和有利的监管环境。这些因素帮助创建了一个充满活力且不断增长的社交媒体分析工具市场,预计该市场将在未来几年扩大。

主要参与者分析:

社交媒体分析市场分析由 Cision Ltd. 等参与者组成; Hootsuite 公司; IBM公司; Meltwater NV;甲骨文公司;质量国际公司; Salesforce.com, Inc.;新芽社交公司; Talkwalker S.à.rl;和 Zoho Corporation Pvt.有限公司是社交媒体分析市场的参与者之一;由于提供多样化的产品组合,Oracle Corporation 和 Salesforce.com, Inc. 是排名前两位的参与者。

近期发展:

 

社交媒体分析市场的公司高度采用并购等无机和有机策略。下面列出了最近的一些关键市场动态:

  • 2022 年 6 月,Salesforce 宣布与 Acxiom、Annalect、LiveRamp、Criteo、Nine Digital、Neustar、The Trade Desk、雅虎和 WPP Resolve。它将提高效率、提供更好的个性化体验并提供以客户为中心的服务。
  • 2022 年 2 月,Qualtrics 推出了 XM Discover,它利用 Clarabridge 技术帮助企业更好地了解客户。 XM Discover 利用人工智能和机器学习,使企业能够将来自结构化和非结构化数据源(例如聊天、社交媒体上的帖子和评论网站)的输入整合到单一平台上。
  • 2021 年 10 月,Qualtrics 宣布收购 Clarabridge。 Clarabridge 致力于以数据为导向、以客户为中心的决策方法,为客户体验管理 (CEM) 行业做出了贡献。
  • 2021 年,Oracle、Big Red 宣布了用户体验更新,并为客户体验管理 (CEM) 行业做出了贡献。作为 Pracle Live 虚拟活动系列的一部分,其分析云服务新增了由人工智能驱动的功能。
  • 2021 年,Salesforce.com 宣布对商务云和营销云产品进行扩展和补充。此外,它还决定将 WhatsApp 与营销云结合起来。
Report Coverage
Report Coverage

Revenue forecast, Company Analysis, Industry landscape, Growth factors, and Trends

Segment Covered
Segment Covered

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Regional Scope
Regional Scope

North America, Europe, Asia Pacific, Middle East & Africa, South & Central America

Country Scope
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Frequently Asked Questions


Which country holds the major market share of the global social media analytics market?

The US held the largest market share in 2021, followed by China.

Which are the key players holding the major market share of the global social media analytics market?

The key players holding majority shares in the social media analytics market include Oracle Corporation, IBM Corporation, Qualtrics International Inc., Salesforce.com, Inc., and Zoho Corporation Pvt. Ltd.

What are the future trends of the global social media analytics market?

The proliferation of AI technologies is anticipated to play a significant role in the Future conducting social media analytics in the coming years. AI can make specific recommendations on what actions need to be taken to maintain the health of the company assets.

Which countries are registering a high growth rate during the forecast period?

The country anticipated to grow with the highest CAGR are US, Germany, India, UAE, and Brazil.

What will be the global market size for the social media analytics market by 2028?

The social media analytics market is expected to reach US$ 26,295.33 Mn by 2028.

What is the incremental growth of the global social media analytics market during the forecast period?

The incremental growth expected to be recorded for the social media analytics market during the forecast period is US$ 19,287.49 million.

Which is the fastest growing regional market?

APAC is anticipated to grow with the highest CAGR over the forecast period.

What are the driving factors impacting the global social media analytics market?

The growing number of mobile phones and tablets with access to the internet, coupled with ever-growing user volume on social media platforms, is boosting the growth of the social media analytics market over the forecast period

Which is the leading application segment in the global social media analytics market?

The competitive intelligence segment led the social media analytics market with a significant share in 2021 and is also expected to grow with a significant CAGR.

What is the estimated global market size for the global social media analytics market in 2021?

The global social media analytics market was estimated to be USD 7,007.84 Mn million in 2021 and is expected to grow at a CAGR of 21.5 % during the forecast period 2022 - 2028.

The List of Companies - Social Media Analytics Market

  1. Cision Ltd.
  2. Hootsuite Inc.
  3. IBM Corporation
  4. Meltwater NV
  5. Oracle Corporation
  6. Qualtrics International Inc.
  7. Salesforce.com, Inc.
  8. Sprout Social, Inc.
  9. Talkwalker S.à.r.l.
  10. Zoho Corporation Pvt. Ltd.

The Insight Partners performs research in 4 major stages: Data Collection & Secondary Research, Primary Research, Data Analysis and Data Triangulation & Final Review.

  1. Data Collection and Secondary Research:

As a market research and consulting firm operating from a decade, we have published and advised several client across the globe. First step for any study will start with an assessment of currently available data and insights from existing reports. Further, historical and current market information is collected from Investor Presentations, Annual Reports, SEC Filings, etc., and other information related to company’s performance and market positioning are gathered from Paid Databases (Factiva, Hoovers, and Reuters) and various other publications available in public domain.

Several associations trade associates, technical forums, institutes, societies and organization are accessed to gain technical as well as market related insights through their publications such as research papers, blogs and press releases related to the studies are referred to get cues about the market. Further, white papers, journals, magazines, and other news articles published in last 3 years are scrutinized and analyzed to understand the current market trends.

  1. Primary Research:

The primarily interview analysis comprise of data obtained from industry participants interview and answers to survey questions gathered by in-house primary team.

For primary research, interviews are conducted with industry experts/CEOs/Marketing Managers/VPs/Subject Matter Experts from both demand and supply side to get a 360-degree view of the market. The primary team conducts several interviews based on the complexity of the markets to understand the various market trends and dynamics which makes research more credible and precise.

A typical research interview fulfils the following functions:

  • Provides first-hand information on the market size, market trends, growth trends, competitive landscape, and outlook
  • Validates and strengthens in-house secondary research findings
  • Develops the analysis team’s expertise and market understanding

Primary research involves email interactions and telephone interviews for each market, category, segment, and sub-segment across geographies. The participants who typically take part in such a process include, but are not limited to:

  • Industry participants: VPs, business development managers, market intelligence managers and national sales managers
  • Outside experts: Valuation experts, research analysts and key opinion leaders specializing in the electronics and semiconductor industry.

Below is the breakup of our primary respondents by company, designation, and region:

Research Methodology

Once we receive the confirmation from primary research sources or primary respondents, we finalize the base year market estimation and forecast the data as per the macroeconomic and microeconomic factors assessed during data collection.

  1. Data Analysis:

Once data is validated through both secondary as well as primary respondents, we finalize the market estimations by hypothesis formulation and factor analysis at regional and country level.

  • Macro-Economic Factor Analysis:

We analyse macroeconomic indicators such the gross domestic product (GDP), increase in the demand for goods and services across industries, technological advancement, regional economic growth, governmental policies, the influence of COVID-19, PEST analysis, and other aspects. This analysis aids in setting benchmarks for various nations/regions and approximating market splits. Additionally, the general trend of the aforementioned components aid in determining the market's development possibilities.

  • Country Level Data:

Various factors that are especially aligned to the country are taken into account to determine the market size for a certain area and country, including the presence of vendors, such as headquarters and offices, the country's GDP, demand patterns, and industry growth. To comprehend the market dynamics for the nation, a number of growth variables, inhibitors, application areas, and current market trends are researched. The aforementioned elements aid in determining the country's overall market's growth potential.

  • Company Profile:

The “Table of Contents” is formulated by listing and analyzing more than 25 - 30 companies operating in the market ecosystem across geographies. However, we profile only 10 companies as a standard practice in our syndicate reports. These 10 companies comprise leading, emerging, and regional players. Nonetheless, our analysis is not restricted to the 10 listed companies, we also analyze other companies present in the market to develop a holistic view and understand the prevailing trends. The “Company Profiles” section in the report covers key facts, business description, products & services, financial information, SWOT analysis, and key developments. The financial information presented is extracted from the annual reports and official documents of the publicly listed companies. Upon collecting the information for the sections of respective companies, we verify them via various primary sources and then compile the data in respective company profiles. The company level information helps us in deriving the base number as well as in forecasting the market size.

  • Developing Base Number:

Aggregation of sales statistics (2020-2022) and macro-economic factor, and other secondary and primary research insights are utilized to arrive at base number and related market shares for 2022. The data gaps are identified in this step and relevant market data is analyzed, collected from paid primary interviews or databases. On finalizing the base year market size, forecasts are developed on the basis of macro-economic, industry and market growth factors and company level analysis.

  1. Data Triangulation and Final Review:

The market findings and base year market size calculations are validated from supply as well as demand side. Demand side validations are based on macro-economic factor analysis and benchmarks for respective regions and countries. In case of supply side validations, revenues of major companies are estimated (in case not available) based on industry benchmark, approximate number of employees, product portfolio, and primary interviews revenues are gathered. Further revenue from target product/service segment is assessed to avoid overshooting of market statistics. In case of heavy deviations between supply and demand side values, all thes steps are repeated to achieve synchronization.

We follow an iterative model, wherein we share our research findings with Subject Matter Experts (SME’s) and Key Opinion Leaders (KOLs) until consensus view of the market is not formulated – this model negates any drastic deviation in the opinions of experts. Only validated and universally acceptable research findings are quoted in our reports.

We have important check points that we use to validate our research findings – which we call – data triangulation, where we validate the information, we generate from secondary sources with primary interviews and then we re-validate with our internal data bases and Subject matter experts. This comprehensive model enables us to deliver high quality, reliable data in shortest possible time.

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