Mobile CRM Market Forecast to 2028 - Covid-19 Impact and Global Analysis - by Deployment (On-Premise, Cloud); Enterprise Size (SMEs, Large Enterprises); Industry Vertical (Healthcare, BFSI, Travel and Hospitality, Media and Entertainment, Retail and Consumer Goods, Others) and Geography
Report Code: TIPRE00006061
| No. of Pages: 150
| Category: Technology, Media and Telecommunications
| Status: Upcoming
Mobile CRM is an application that enables the user to keep track of customer relationship and management activities. Increasing demand for access to critical information in real time and the growing popularity of mobile devices are the major factors that are aiding the growth of the mobile CRM market. The mobile CRM market is highly fragmented with the presence of a large number of well-established as wells as tier 2 companies.
MARKET DYNAMICS
Growing focus on customer engagement, adoption of mobile CRM solutions by SMEs, and the growing popularity of mobile devices are the major factors that are expected to drive the growth of Mobile CRM market. However, the complicated integration of the mobile device with CRM solution and privacy concerns are the major factors that are expected to drive the growth of the mobile CRM market. The companies operating in the mobile CRM market are focusing on providing advanced solutions to attract more customers and generate more revenues.
MARKET SCOPE
The "Global Mobile CRM Market Analysis to 2028" is a specialized and in-depth study of the Mobile CRM industry with a special focus on the global market trend analysis. The report aims to provide an overview of Mobile CRM market with detailed market segmentation by deployment, enterprise-size, industry vertical and geography. The global Mobile CRM market is expected to witness high growth during the forecast period. The report provides key statistics on the market status of the leading Mobile CRM market players and offers key trends and opportunities in the Mobile CRM market.
MARKET SEGMENTATION
The global Mobile CRM market is segmented on the basis of deployment, enterprise-size and industry vertical. Based on deployment, the market is segmented as on-premise and cloud. On the basis of enterprise-size the market is segmented as SMEs and Large enterprises. Based on the industry vertical the market is segmented into healthcare, BFSI, travel and hospitality, media and entertainment, retail and consumer goods, and others.
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REGIONAL FRAMEWORK
The report provides a detailed overview of the industry including both qualitative and quantitative information. It provides overview and forecast of the global Mobile CRM market based on various segments. It also provides market size and forecast estimates from year 2020 to 2028 with respect to five major regions, namely; North America, Europe, Asia-Pacific (APAC), Middle East and Africa (MEA) and South America. The Mobile CRM market by each region is later sub-segmented by respective countries and segments. The report covers analysis and forecast of 18 countries globally along with current trend and opportunities prevailing in the region.
The report analyzes factors affecting Mobile CRM market from both demand and supply side and further evaluates market dynamics effecting the market during the forecast period i.e., drivers, restraints, opportunities, and future trend. The report also provides exhaustive PEST analysis for all five regions namely; North America, Europe, APAC, MEA and South America after evaluating political, economic, social and technological factors effecting the Mobile CRM market in these regions.
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MARKET PLAYERS
The reports cover key developments in the Mobile CRM market as organic and inorganic growth strategies. Various companies are focusing on organic growth strategies such as product launches, product approvals and others such as patents and events. Inorganic growth strategies activities witnessed in the market were acquisitions, and partnership & collaborations. These activities have paved way for expansion of business and customer base of market players. The market players from Mobile CRM market are anticipated to lucrative growth opportunities in the future with the rising demand for Mobile CRM in the global market. Below mentioned is the list of few companies engaged in the Mobile CRM market.
The report also includes the profiles of key Mobile CRM companies along with their SWOT analysis and market strategies. In addition, the report focuses on leading industry players with information such as company profiles, components and services offered, financial information of last 3 years, key development in past five years.
Insightly, Inc.
KAPTURE
LeadSquared
Microsoft Corporation
Oracle Corporation
Pipedrive
Repsly, Inc.
Salesforce.com
SAP SE
Zoho Corporation
The Insight Partner's dedicated research and analysis team consist of experienced professionals with advanced statistical expertise and offer various customization options in the existing study.
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TABLE OF CONTENTS
1. INTRODUCTION 1.1. SCOPE OF THE STUDY 1.2. THE INSIGHT PARTNERS RESEARCH REPORT GUIDANCE 1.3. MARKET SEGMENTATION 1.3.1 Mobile CRM Market - By Deployment 1.3.2 Mobile CRM Market - By Enterprise Size 1.3.3 Mobile CRM Market - By Industry Vertical 1.3.4 Mobile CRM Market - By Region 1.3.4.1 By Country
2. KEY TAKEAWAYS
3. RESEARCH METHODOLOGY
4. MOBILE CRM MARKET LANDSCAPE 4.1. OVERVIEW 4.2. PEST ANALYSIS 4.2.1 North America - Pest Analysis 4.2.2 Europe - Pest Analysis 4.2.3 Asia-Pacific - Pest Analysis 4.2.4 Middle East and Africa - Pest Analysis 4.2.5 South and Central America - Pest Analysis 4.3. ECOSYSTEM ANALYSIS 4.4. EXPERT OPINIONS
6. MOBILE CRM MARKET - GLOBAL MARKET ANALYSIS 6.1. MOBILE CRM - GLOBAL MARKET OVERVIEW 6.2. MOBILE CRM - GLOBAL MARKET AND FORECAST TO 2028 6.3. MARKET POSITIONING/MARKET SHARE
7. MOBILE CRM MARKET - REVENUE AND FORECASTS TO 2028 - DEPLOYMENT 7.1. OVERVIEW 7.2. DEPLOYMENT MARKET FORECASTS AND ANALYSIS 7.3. ON-PREMISE 7.3.1. Overview 7.3.2. On-Premise Market Forecast and Analysis 7.4. CLOUD 7.4.1. Overview 7.4.2. Cloud Market Forecast and Analysis
8. MOBILE CRM MARKET - REVENUE AND FORECASTS TO 2028 - ENTERPRISE SIZE 8.1. OVERVIEW 8.2. ENTERPRISE SIZE MARKET FORECASTS AND ANALYSIS 8.3. SMES 8.3.1. Overview 8.3.2. SMEs Market Forecast and Analysis 8.4. LARGE ENTERPRISES 8.4.1. Overview 8.4.2. Large Enterprises Market Forecast and Analysis
9. MOBILE CRM MARKET - REVENUE AND FORECASTS TO 2028 - INDUSTRY VERTICAL 9.1. OVERVIEW 9.2. INDUSTRY VERTICAL MARKET FORECASTS AND ANALYSIS 9.3. HEALTHCARE 9.3.1. Overview 9.3.2. Healthcare Market Forecast and Analysis 9.4. BFSI 9.4.1. Overview 9.4.2. BFSI Market Forecast and Analysis 9.5. TRAVEL AND HOSPITALITY 9.5.1. Overview 9.5.2. Travel and Hospitality Market Forecast and Analysis 9.6. MEDIA AND ENTERTAINMENT 9.6.1. Overview 9.6.2. Media and Entertainment Market Forecast and Analysis 9.7. RETAIL AND CONSUMER GOODS 9.7.1. Overview 9.7.2. Retail and Consumer Goods Market Forecast and Analysis 9.8. OTHERS 9.8.1. Overview 9.8.2. Others Market Forecast and Analysis
10. MOBILE CRM MARKET REVENUE AND FORECASTS TO 2028 - GEOGRAPHICAL ANALYSIS 10.1. NORTH AMERICA 10.1.1 North America Mobile CRM Market Overview 10.1.2 North America Mobile CRM Market Forecasts and Analysis 10.1.3 North America Mobile CRM Market Forecasts and Analysis - By Deployment 10.1.4 North America Mobile CRM Market Forecasts and Analysis - By Enterprise Size 10.1.5 North America Mobile CRM Market Forecasts and Analysis - By Industry Vertical 10.1.6 North America Mobile CRM Market Forecasts and Analysis - By Countries 10.1.6.1 Canada Mobile CRM Market 10.1.6.1.1 Canada Mobile CRM Market by Deployment 10.1.6.1.2 Canada Mobile CRM Market by Enterprise Size 10.1.6.1.3 Canada Mobile CRM Market by Industry Vertical 10.1.6.2 Mexico Mobile CRM Market 10.1.6.2.1 Mexico Mobile CRM Market by Deployment 10.1.6.2.2 Mexico Mobile CRM Market by Enterprise Size 10.1.6.2.3 Mexico Mobile CRM Market by Industry Vertical 10.1.6.3 US Mobile CRM Market 10.1.6.3.1 US Mobile CRM Market by Deployment 10.1.6.3.2 US Mobile CRM Market by Enterprise Size 10.1.6.3.3 US Mobile CRM Market by Industry Vertical 10.2. EUROPE 10.2.1 Europe Mobile CRM Market Overview 10.2.2 Europe Mobile CRM Market Forecasts and Analysis 10.2.3 Europe Mobile CRM Market Forecasts and Analysis - By Deployment 10.2.4 Europe Mobile CRM Market Forecasts and Analysis - By Enterprise Size 10.2.5 Europe Mobile CRM Market Forecasts and Analysis - By Industry Vertical 10.2.6 Europe Mobile CRM Market Forecasts and Analysis - By Countries 10.2.6.1 Germany Mobile CRM Market 10.2.6.1.1 Germany Mobile CRM Market by Deployment 10.2.6.1.2 Germany Mobile CRM Market by Enterprise Size 10.2.6.1.3 Germany Mobile CRM Market by Industry Vertical 10.2.6.2 France Mobile CRM Market 10.2.6.2.1 France Mobile CRM Market by Deployment 10.2.6.2.2 France Mobile CRM Market by Enterprise Size 10.2.6.2.3 France Mobile CRM Market by Industry Vertical 10.2.6.3 Italy Mobile CRM Market 10.2.6.3.1 Italy Mobile CRM Market by Deployment 10.2.6.3.2 Italy Mobile CRM Market by Enterprise Size 10.2.6.3.3 Italy Mobile CRM Market by Industry Vertical 10.2.6.4 United Kingdom Mobile CRM Market 10.2.6.4.1 United Kingdom Mobile CRM Market by Deployment 10.2.6.4.2 United Kingdom Mobile CRM Market by Enterprise Size 10.2.6.4.3 United Kingdom Mobile CRM Market by Industry Vertical 10.2.6.5 Russia Mobile CRM Market 10.2.6.5.1 Russia Mobile CRM Market by Deployment 10.2.6.5.2 Russia Mobile CRM Market by Enterprise Size 10.2.6.5.3 Russia Mobile CRM Market by Industry Vertical 10.2.6.6 Rest of Europe Mobile CRM Market 10.2.6.6.1 Rest of Europe Mobile CRM Market by Deployment 10.2.6.6.2 Rest of Europe Mobile CRM Market by Enterprise Size 10.2.6.6.3 Rest of Europe Mobile CRM Market by Industry Vertical 10.3. ASIA-PACIFIC 10.3.1 Asia-Pacific Mobile CRM Market Overview 10.3.2 Asia-Pacific Mobile CRM Market Forecasts and Analysis 10.3.3 Asia-Pacific Mobile CRM Market Forecasts and Analysis - By Deployment 10.3.4 Asia-Pacific Mobile CRM Market Forecasts and Analysis - By Enterprise Size 10.3.5 Asia-Pacific Mobile CRM Market Forecasts and Analysis - By Industry Vertical 10.3.6 Asia-Pacific Mobile CRM Market Forecasts and Analysis - By Countries 10.3.6.1 Australia Mobile CRM Market 10.3.6.1.1 Australia Mobile CRM Market by Deployment 10.3.6.1.2 Australia Mobile CRM Market by Enterprise Size 10.3.6.1.3 Australia Mobile CRM Market by Industry Vertical 10.3.6.2 China Mobile CRM Market 10.3.6.2.1 China Mobile CRM Market by Deployment 10.3.6.2.2 China Mobile CRM Market by Enterprise Size 10.3.6.2.3 China Mobile CRM Market by Industry Vertical 10.3.6.3 India Mobile CRM Market 10.3.6.3.1 India Mobile CRM Market by Deployment 10.3.6.3.2 India Mobile CRM Market by Enterprise Size 10.3.6.3.3 India Mobile CRM Market by Industry Vertical 10.3.6.4 Japan Mobile CRM Market 10.3.6.4.1 Japan Mobile CRM Market by Deployment 10.3.6.4.2 Japan Mobile CRM Market by Enterprise Size 10.3.6.4.3 Japan Mobile CRM Market by Industry Vertical 10.3.6.5 South Korea Mobile CRM Market 10.3.6.5.1 South Korea Mobile CRM Market by Deployment 10.3.6.5.2 South Korea Mobile CRM Market by Enterprise Size 10.3.6.5.3 South Korea Mobile CRM Market by Industry Vertical 10.3.6.6 Rest of Asia-Pacific Mobile CRM Market 10.3.6.6.1 Rest of Asia-Pacific Mobile CRM Market by Deployment 10.3.6.6.2 Rest of Asia-Pacific Mobile CRM Market by Enterprise Size 10.3.6.6.3 Rest of Asia-Pacific Mobile CRM Market by Industry Vertical 10.4. MIDDLE EAST AND AFRICA 10.4.1 Middle East and Africa Mobile CRM Market Overview 10.4.2 Middle East and Africa Mobile CRM Market Forecasts and Analysis 10.4.3 Middle East and Africa Mobile CRM Market Forecasts and Analysis - By Deployment 10.4.4 Middle East and Africa Mobile CRM Market Forecasts and Analysis - By Enterprise Size 10.4.5 Middle East and Africa Mobile CRM Market Forecasts and Analysis - By Industry Vertical 10.4.6 Middle East and Africa Mobile CRM Market Forecasts and Analysis - By Countries 10.4.6.1 South Africa Mobile CRM Market 10.4.6.1.1 South Africa Mobile CRM Market by Deployment 10.4.6.1.2 South Africa Mobile CRM Market by Enterprise Size 10.4.6.1.3 South Africa Mobile CRM Market by Industry Vertical 10.4.6.2 Saudi Arabia Mobile CRM Market 10.4.6.2.1 Saudi Arabia Mobile CRM Market by Deployment 10.4.6.2.2 Saudi Arabia Mobile CRM Market by Enterprise Size 10.4.6.2.3 Saudi Arabia Mobile CRM Market by Industry Vertical 10.4.6.3 U.A.E Mobile CRM Market 10.4.6.3.1 U.A.E Mobile CRM Market by Deployment 10.4.6.3.2 U.A.E Mobile CRM Market by Enterprise Size 10.4.6.3.3 U.A.E Mobile CRM Market by Industry Vertical 10.4.6.4 Rest of Middle East and Africa Mobile CRM Market 10.4.6.4.1 Rest of Middle East and Africa Mobile CRM Market by Deployment 10.4.6.4.2 Rest of Middle East and Africa Mobile CRM Market by Enterprise Size 10.4.6.4.3 Rest of Middle East and Africa Mobile CRM Market by Industry Vertical 10.5. SOUTH AND CENTRAL AMERICA 10.5.1 South and Central America Mobile CRM Market Overview 10.5.2 South and Central America Mobile CRM Market Forecasts and Analysis 10.5.3 South and Central America Mobile CRM Market Forecasts and Analysis - By Deployment 10.5.4 South and Central America Mobile CRM Market Forecasts and Analysis - By Enterprise Size 10.5.5 South and Central America Mobile CRM Market Forecasts and Analysis - By Industry Vertical 10.5.6 South and Central America Mobile CRM Market Forecasts and Analysis - By Countries 10.5.6.1 Brazil Mobile CRM Market 10.5.6.1.1 Brazil Mobile CRM Market by Deployment 10.5.6.1.2 Brazil Mobile CRM Market by Enterprise Size 10.5.6.1.3 Brazil Mobile CRM Market by Industry Vertical 10.5.6.2 Argentina Mobile CRM Market 10.5.6.2.1 Argentina Mobile CRM Market by Deployment 10.5.6.2.2 Argentina Mobile CRM Market by Enterprise Size 10.5.6.2.3 Argentina Mobile CRM Market by Industry Vertical 10.5.6.3 Rest of South and Central America Mobile CRM Market 10.5.6.3.1 Rest of South and Central America Mobile CRM Market by Deployment 10.5.6.3.2 Rest of South and Central America Mobile CRM Market by Enterprise Size 10.5.6.3.3 Rest of South and Central America Mobile CRM Market by Industry Vertical
11. INDUSTRY LANDSCAPE 11.1. MERGERS AND ACQUISITIONS 11.2. AGREEMENTS, COLLABORATIONS AND JOIN VENTURES 11.3. NEW PRODUCT LAUNCHES 11.4. EXPANSIONS AND OTHER STRATEGIC DEVELOPMENTS
12. MOBILE CRM MARKET, KEY COMPANY PROFILES 12.1. INSIGHTLY, INC. 12.1.1. Key Facts 12.1.2. Business Description 12.1.3. Products and Services 12.1.4. Financial Overview 12.1.5. SWOT Analysis 12.1.6. Key Developments 12.2. KAPTURE 12.2.1. Key Facts 12.2.2. Business Description 12.2.3. Products and Services 12.2.4. Financial Overview 12.2.5. SWOT Analysis 12.2.6. Key Developments 12.3. LEADSQUARED 12.3.1. Key Facts 12.3.2. Business Description 12.3.3. Products and Services 12.3.4. Financial Overview 12.3.5. SWOT Analysis 12.3.6. Key Developments 12.4. MICROSOFT CORPORATION 12.4.1. Key Facts 12.4.2. Business Description 12.4.3. Products and Services 12.4.4. Financial Overview 12.4.5. SWOT Analysis 12.4.6. Key Developments 12.5. ORACLE CORPORATION 12.5.1. Key Facts 12.5.2. Business Description 12.5.3. Products and Services 12.5.4. Financial Overview 12.5.5. SWOT Analysis 12.5.6. Key Developments 12.6. PIPEDRIVE 12.6.1. Key Facts 12.6.2. Business Description 12.6.3. Products and Services 12.6.4. Financial Overview 12.6.5. SWOT Analysis 12.6.6. Key Developments 12.7. REPSLY, INC. 12.7.1. Key Facts 12.7.2. Business Description 12.7.3. Products and Services 12.7.4. Financial Overview 12.7.5. SWOT Analysis 12.7.6. Key Developments 12.8. SALESFORCE.COM 12.8.1. Key Facts 12.8.2. Business Description 12.8.3. Products and Services 12.8.4. Financial Overview 12.8.5. SWOT Analysis 12.8.6. Key Developments 12.9. SAP SE 12.9.1. Key Facts 12.9.2. Business Description 12.9.3. Products and Services 12.9.4. Financial Overview 12.9.5. SWOT Analysis 12.9.6. Key Developments 12.10. ZOHO CORPORATION 12.10.1. Key Facts 12.10.2. Business Description 12.10.3. Products and Services 12.10.4. Financial Overview 12.10.5. SWOT Analysis 12.10.6. Key Developments
13. APPENDIX 13.1. ABOUT THE INSIGHT PARTNERS 13.2. GLOSSARY OF TERMS
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