Workplace Services Market Forecast to 2028 - COVID-19 Impact and Global Analysis By Service Type (End-User Outsourcing Services and Tech Support Services), Organization Size (Small and Medium-sized Enterprises (SMEs) and Large Enterprises), and Vertical (Media and Entertainment, BFSI, Consumer Goods and Retail, Manufacturing, Healthcare and Life Sciences, Education, Telecom – IT and ITES, Energy and Utilities, Government and Public Sector, and Others), Geography

Publication Month: Apr 2021 | Report Code: TIPRE00011036 | No. of Pages: 152 | Category: Technology, Media and Telecommunications | Status: Published
Covid

The workplace services market was valued at US$ 88.0 billion in 2020 and is projected to reach US$ 193.4 billion by 2028; it is expected to grow at a CAGR of 10.6% from 2021 to 2028.

 

Technology offers numerous advantages for business. An exponential growth in applications, devices, and networks is creating positive impact in the working culture. Safer work environments, hybrid workplace, additional cybersecurity, and globally dispersed workforce are some of the aspects contributing toward the concept of modern workplace, and thereby influencing the growth of workplace services. Therefore, the well-established IT infrastructure and small & medium and large enterprises across all the regions are demanding workplace services. Enterprises of all sizes are anticipated to invest in innovative and latest technologies to operate their business effectively. Enterprises across the world are using workplace services to boost their businesses and optimize their business efforts to ensure the lowest possible investment requirements in various processes.

 

Impact of COVID-19 Pandemic on Workplace Services Market

The COVID-19 pandemic has shaken several industries. The tremendous growth in the spread of the virus has urged governments worldwide to impose strict restrictions on the movement of vehicles and humans. Due to travel bans, mass lockdowns, and business shutdowns, the pandemic is adversely affecting economies and countless industries in various countries. The workplace services market vendors continued their operations remotely to offer the best services to their end users. Even in the pandemic, several market players continued to be well-positioned to support their end users through the crisis. The COVID-19 pandemic has propelled businesses to boost their digital transformations, which results in the eradication of traditional barriers to progress. Companies continue to help their end users by engaging virtually, modernizing and migrating applications to the cloud, allowing a remote workforce, and focusing on cybersecurity and IT resiliency.

 

Lucrative Regions for Workplace Services Providers

Lucrative Regions for Workplace Services Providers

Get more information on this report :


Workplace Services Market Insights

Growing Significance of Enterprise Mobility

Enterprise mobility is a wide term that includes mobile virtualization, mobile device management, and mobile virtualization that drive productivity, enhance services, and improve user experience. The enterprise mobility industry has developed immensely since enterprises seek services that can handle all features of mobile security, ranging from device and software to data protection. In today’s time, the demand for enterprise mobility in the workforce is at the peak, especially due to the COVID-19 outbreak, which is compelling the remote working concept. Growing adoption of enterprise mobility allows businesses to control, update, and even wipe data off of devices from a distance. Enterprise mobility enables employees to safely access sensitive enterprise data without deploying applications/software on their devices. Thus, all of these advantages are propelling the demand for workplace services among all the verticals across the world.

 

Service Type-Based Market Insights

Based on service type, the end-user outsourcing services segment dominated the market. The end-user outsourcing services comprise network management services, remote support services, standard and ad hoc reporting and documentation, hosted virtual desktop services, software services, mobility, and security services.

 

Organization Size-Based Market Insights

Based on organization size, the large enterprises segment dominated the market. Large enterprises across the world are focused on cost optimization, along with increasing overall productivity. Increasing need for an integrated platform for the huge amount of data from various industries and to make critical decisions associated with aspects, such as strategy, marketing, and team management, is driving the demand for workplace services among large enterprises.

 

Workplace Services Market, by Service Type – 2020 and 2028

Workplace Services Market, by Service Type – 2020 and 2028

Get more information on this report :


 

Vertical-Based Insights

Based on vertical, the telecom – IT and ITES segment continues to hold a significant share in the market. Growing telecommunications, IT, and ITES industries are highly demanding workplace services for adopting an end-to-end approach in workflow processes through mobility, collaboration, and user support while mitigating operational IT costs. The services cater to the modern requirement of digitally optimized workplaces in this sector.

 

Strategic Insights

The players operating in the workplace services market focus on strategies, such as partnerships mergers, acquisitions, and market initiatives, to maintain their positions in the market. A few developments by key players are listed below:

 

In February 2021, Unisys Corporation announced that it had partnered with Lenovo. Under this partnership, Unisys Corporation would support Lenovo's Internet of Think (IoT) Solutions with Unisys Corporation’s Digital Workplace Services.

 

In June 2020, Wipro announced that it had partnered with Citrix and Microsoft. Under this partnership, Wipro would leverage host services offered by Citrix and Microsoft for rapid and secure deployment of reliable digital workspaces (including application suites).

 

In December 2020, DXC Technology announced that it had partnered with Microsoft. Under the partnership, DXC Technology would leverage Microsoft’s suite of services, such as Dynamics 365 and Power Platform, and Microsoft 365 and Teams, to improve and enhance DXC Technology Modern Workplace Services and solution.

 

By Service Type

  • End-User Outsourcing Services
  • Tech Support Services

 

By Organization Size

  • SMEs
  • Large Enterprises

 

By Vertical

  • Telecom – IT and ITES
  • BFSI
  • Manufacturing
  • Consumer Goods and Retail
  • Healthcare and Life Science
  • Government and Public Sector
  • Energy and Utilities
  • Media and Entertainment
  • Education
  • Others

 

By Geography

  • North America
    • US
    • Canada
    • Mexico

 

  • Europe
    • France
    • Germany
    • Italy
    • UK
    • Russia
    • Rest of Europe
  • Asia Pacific (APAC)
    • China
    • India
    • South Korea
    • Japan
    • Australia
    • Rest of APAC
  • Middle East & Africa (MEA)
    • South Africa
    • Saudi Arabia
    • UAE
    • Rest of MEA
  • South America (SAM)
    • Brazil
    • Argentina
    • Rest of SAM

 

Company Profiles

  • DXC Technology
  • Wipro
  • IBM Corporation
  • HCL Technologies
  • TCS
  • NTT Data
  • CompuCom Systems Inc.
  • ATOS
  • UNISYS
  • Fujitsu Ltd.
  • Cognizant
  • Accenture PLC

1.             Introduction. 22

1.1       Study Scope. 22

1.2       The Insight Partners Research Report Guidance. 22

1.3       Market Segmentation. 23

2.             Key Takeaways. 25

3.             Research Methodology. 28

3.1       Coverage. 29

3.2       Secondary Research. 29

3.3       Primary Research. 30

4.             Workplace Services Market Landscape. 31

4.1       Market Overview.. 31

4.2       PEST Analysis. 32

4.2.1        North America – PEST Analysis. 32

4.2.2        Europe – PEST Analysis. 32

4.2.3        Asia Pacific – PEST Analysis. 33

4.2.4        Middle East and Africa – PEST Analysis. 33

4.2.5        South America - PEST Analysis. 34

4.3       Ecosystem Analysis. 34

4.4       Expert Opinion. 35

5.             Workplace Services–Market Dynamics. 36

5.1       Market Drivers. 36

5.1.1        Growing Significance of Enterprise Mobility. 36

5.1.2        Increasing Burden of Compliance Services. 36

5.2       Market Restraints. 37

5.2.1        Growing Security Concerns. 37

5.3       Market Opportunities. 37

5.3.1        Increasing Adoption of Workplace Services Among SMEs in Developing Countries. 37

5.4       Market Trend. 38

5.4.1        Integration of Artificial Intelligence (AI) to Revolutionize Workplace Services Business. 38

5.5       Impact Analysis of Drivers and Restraints. 38

6.             Workplace Services Market – Global Analysis. 39

6.1       Workplace Services Market Global Overview.. 39

6.2       Workplace Services Market – Revenue and Forecast To 2028 (US$ Billion) 40

6.3       Market Positioning – Five Key Players. 41

7.             Workplace Services Market Analysis – By Service Type. 42

7.1       Overview.. 42

7.2       Workplace Services Market Breakdown, by Service Type, 2020 & 2028. 42

7.3       End-User Outsourcing Services. 43

7.3.1        Overview.. 43

7.3.2        End-User Outsourcing Services Market Revenue and Forecast To 2028 (US$ Million) 43

7.4       Tech Support Services. 44

7.4.1        Overview.. 44

7.4.2        Tech Support Services Market Revenue and Forecast To 2028 (US$ Million) 44

8.             Workplace Services Market Analysis – By Organization Size. 45

8.1       Overview.. 45

8.2       Workplace Services Market Breakdown, by Organization Size, 2020 & 2028. 45

8.3       Small and Medium Enterprises. 46

8.3.1        Overview.. 46

8.3.2        Small and Medium Enterprises Market Revenue and Forecast To 2028 (US$ Million) 46

8.4       Large Enterprises. 47

8.4.1        Overview.. 47

8.4.2        Large Enterprises Market Revenue and Forecast To 2028 (US$ Million) 47

9.             Workplace Services Market Analysis – By Vertical 48

9.1       Overview.. 48

9.2       Workplace Services Market Breakdown, by Vertical, 2020 & 2028. 48

9.3       Media and Entertainment 49

9.3.1        Overview.. 49

9.3.2        Media and Entertainment Market Revenue and Forecast To 2028 (US$ Million) 49

9.4       BFSI 50

9.4.1        Overview.. 50

9.4.2        BFSI Market Revenue and Forecast To 2028 (US$ Million) 50

9.5       Consumer Goods and Retail 51

9.5.1        Overview.. 51

9.5.2        Consumer Goods and Retail Market Revenue and Forecast To 2028 (US$ Million) 51

9.6       Manufacturing. 52

9.6.1        Overview.. 52

9.6.2        Manufacturing Market Revenue and Forecast To 2028 (US$ Million) 52

9.7       Healthcare and Life Sciences. 53

9.7.1        Overview.. 53

9.7.2        Healthcare and Life Sciences Market Revenue and Forecast To 2028 (US$ Million) 53

9.8       Education. 54

9.8.1        Overview.. 54

9.8.2        Education Market Revenue and Forecast To 2028 (US$ Million) 54

9.9       Telecom- IT and ITES. 55

9.9.1        Overview.. 55

9.9.2        Telecom- IT and ITES Market Revenue and Forecast To 2028 (US$ Million) 55

9.10    Energy and Utilities. 56

9.10.1     Overview.. 56

9.10.2     Energy and Utilities Market Revenue and Forecast To 2028 (US$ Million) 56

9.11    Government and Public Sector 57

9.11.1     Overview.. 57

9.11.2     Government and Public Sector Market Revenue and Forecast To 2028 (US$ Million) 57

9.12    Others. 58

9.12.1     Overview.. 58

9.12.2     Others Market Revenue and Forecast To 2028 (US$ Million) 58

10.          Workplace Services Market – Geographic Analysis. 59

10.1    Overview.. 59

10.2    North America: Workplace Services Market 59

10.2.1     North America: Workplace Services Market – Revenue and Forecast to 2028 (US$ Million) 60

10.2.2     North America: Workplace Services Market- by Service Type. 61

10.2.3     North America: Workplace Services Market- By Organization Size. 62

10.2.4     North America: Workplace Services Market- By Vertical 63

10.2.5     North America: Workplace Services Market- by Key Country. 64

10.2.5.1    US: Workplace Services Market – Revenue and Forecast to 2028 (US$ Million) 64

10.2.5.1.1    US: Workplace Services Market- by Service Type. 65

10.2.5.1.2    US: Workplace Services Market- By Organization Size. 65

10.2.5.1.3    US: Workplace Services Market- By Vertical 67

10.2.5.2    Canada: Workplace Services Market – Revenue and Forecast to 2028 (US$ Million) 68

10.2.5.2.1    Canada: Workplace Services Market- by Service Type. 68

10.2.5.2.2    Canada: Workplace Services Market- By Organization Size. 69

10.2.5.2.3    Canada: Workplace Services Market- By Vertical 69

10.2.5.3    Mexico: Workplace Services Market – Revenue and Forecast to 2028 (US$ Million) 70

10.2.5.3.1    Mexico: Workplace Services Market- by Service Type. 70

10.2.5.3.2    Mexico: Workplace Services Market- By Organization Size. 71

10.2.5.3.3    Mexico: Workplace Services Market- By Vertical 71

10.3    Europe: Workplace Services Market 72

10.3.1     Europe: Workplace Services Market – Revenue and Forecast to 2028 (US$ Million) 72

10.3.2     Europe: Workplace Services Market- by Service Type. 74

10.3.3     Europe: Workplace Services Market- By Organization Size. 75

10.3.4     Europe: Workplace Services Market- By Vertical 76

10.3.5     Europe: Workplace Services Market- by Key Country. 77

10.3.5.1    Germany: Workplace Services Market – Revenue and Forecast to 2028 (US$ Million) 77

10.3.5.1.1    Germany: Workplace Services Market- by Service Type. 79

10.3.5.1.2    Germany: Workplace Services Market- By Organization Size. 79

10.3.5.1.3    Germany: Workplace Services Market- By Vertical 80

10.3.5.2    France: Workplace Services Market – Revenue and Forecast to 2028 (US$ Million) 81

10.3.5.2.1    France: Workplace Services Market- by Service Type. 81

10.3.5.2.2    France: Workplace Services Market- By Organization Size. 82

10.3.5.2.3    France: Workplace Services Market- By Vertical 82

10.3.5.3    Italy: Workplace Services Market – Revenue and Forecast to 2028 (US$ Million) 83

10.3.5.3.1    Italy: Workplace Services Market- by Service Type. 83

10.3.5.3.2    Italy: Workplace Services Market- By Organization Size. 84

10.3.5.3.3    Italy: Workplace Services Market- By Vertical 84

10.3.5.4    UK: Workplace Services Market – Revenue and Forecast to 2028 (US$ Million) 85

10.3.5.4.1    UK: Workplace Services Market- by Service Type. 85

10.3.5.4.2    UK: Workplace Services Market- By Organization Size. 86

10.3.5.4.3    UK: Workplace Services Market- By Vertical 86

10.3.5.5    Russia: Workplace Services Market – Revenue and Forecast to 2028 (US$ Million) 87

10.3.5.5.1    Russia: Workplace Services Market- By Organization Size. 88

10.3.5.5.2    Russia: Workplace Services Market- By Vertical 88

10.3.5.6    Rest of Europe: Workplace Services Market – Revenue and Forecast to 2028 (US$ Million) 89

10.3.5.6.1    Rest of Europe: Workplace Services Market- by Service Type. 89

10.3.5.6.2    Rest of Europe: Workplace Services Market- By Organization Size. 90

10.3.5.6.3    Rest of Europe: Workplace Services Market- By Vertical 90

10.4    APAC: Workplace Services Market 91

10.4.1     APAC: Workplace Services Market – Revenue and Forecast to 2028 (US$ Million) 91

10.4.2     APAC: Workplace Services Market- by Service Type. 93

10.4.3     APAC: Workplace Services Market- By Organization Size. 94

10.4.4     APAC: Workplace Services Market- By Vertical 95

10.4.5     APAC: Workplace Services Market- by Key Country. 96

10.4.5.1    Australia: Workplace Services Market – Revenue and Forecast to 2028 (US$ Million) 96

10.4.5.1.1    Australia: Workplace Services Market- by Service Type. 97

10.4.5.1.2    Australia: Workplace Services Market- By Organization Size. 97

10.4.5.1.3    Australia: Workplace Services Market- By Vertical 98

10.4.5.2    China: Workplace Services Market – Revenue and Forecast to 2028 (US$ Million) 99

10.4.5.2.1    China: Workplace Services Market- by Service Type. 99

10.4.5.2.2    China: Workplace Services Market- By Organization Size

10.4.5.2.3    China: Workplace Services Market- By Vertical

10.4.5.3    India: Workplace Services Market – Revenue and Forecast to 2028 (US$ Million)

10.4.5.3.1    India: Workplace Services Market- by Service Type

10.4.5.3.2    India: Workplace Services Market- By Organization Size

10.4.5.3.3    India: Workplace Services Market- By Vertical

10.4.5.4    Japan: Workplace Services Market – Revenue and Forecast to 2028 (US$ Million)

10.4.5.4.1    Japan: Workplace Services Market- by Service Type

10.4.5.4.2    Japan: Workplace Services Market- By Organization Size

10.4.5.4.3    Japan: Workplace Services Market- By Vertical

10.4.5.5    South Korea: Workplace Services Market – Revenue and Forecast to 2028 (US$ Million)

10.4.5.5.1    South Korea: Workplace Services Market- by Service Type

10.4.5.5.2    South Korea: Workplace Services Market- By Organization Size

10.4.5.5.3    South Korea: Workplace Services Market- By Vertical

10.4.5.6    Rest of APAC: Workplace Services Market – Revenue and Forecast to 2028 (US$ Million)

10.4.5.6.1    Rest of APAC: Workplace Services Market- by Service Type

10.4.5.6.2    Rest of APAC: Workplace Services Market- By Organization Size

10.4.5.6.3    Rest of APAC: Workplace Services Market- By Vertical

10.5    MEA: Workplace Services Market

10.5.1     MEA: Workplace Services Market – Revenue and Forecast to 2028 (US$ Million)

10.5.2     MEA: Workplace Services Market- by Service Type

10.5.3     MEA: Workplace Services Market- By Organization Size

10.5.4     MEA: Workplace Services Market- By Vertical

10.5.5     MEA: Workplace Services Market- by Key Country

10.5.5.1    South Africa: Workplace Services Market – Revenue and Forecast to 2028 (US$ Million)

10.5.5.1.1    South Africa: Workplace Services Market- by Service Type

10.5.5.1.2    South Africa: Workplace Services Market- By Organization Size

10.5.5.1.3    South Africa: Workplace Services Market- By Vertical

10.5.5.2    Saudi Arabia: Workplace Services Market – Revenue and Forecast to 2028 (US$ Million)

10.5.5.2.1    Saudi Arabia: Workplace Services Market- by Service Type

10.5.5.2.2    Saudi Arabia: Workplace Services Market- By Organization Size

10.5.5.2.3    Saudi Arabia: Workplace Services Market- By Vertical

10.5.5.3    UAE: Workplace Services Market – Revenue and Forecast to 2028 (US$ Million)

10.5.5.3.1    UAE: Workplace Services Market- by Service Type

10.5.5.3.2    UAE: Workplace Services Market- By Organization Size

10.5.5.3.3    UAE: Workplace Services Market- By Vertical

10.5.5.4    Rest of MEA: Workplace Services Market – Revenue and Forecast to 2028 (US$ Million)

10.5.5.4.1    Rest of MEA: Workplace Services Market- by Service Type

10.5.5.4.2    Rest of MEA: Workplace Services Market- By Organization Size

10.5.5.4.3    Rest of MEA: Workplace Services Market- By Vertical

10.6    SAM: Workplace Services Market

10.6.1     SAM: Workplace Services Market – Revenue and Forecast to 2028 (US$ Million)

10.6.2     SAM: Workplace Services Market- by Service Type

10.6.3     SAM: Workplace Services Market- By Organization Size

10.6.4     SAM: Workplace Services Market- By Vertical

10.6.5     SAM: Workplace Services Market- by Key Country

10.6.5.1    Brazil: Workplace Services Market – Revenue and Forecast to 2028 (US$ Million)

10.6.5.1.1    Brazil: Workplace Services Market- by Service Type

10.6.5.1.2    Brazil: Workplace Services Market- By Organization Size

10.6.5.1.3    Brazil: Workplace Services Market- By Vertical

10.6.5.2    Argentina: Workplace Services Market – Revenue and Forecast to 2028 (US$ Million)

10.6.5.2.1    Argentina: Workplace Services Market- by Service Type

10.6.5.2.2    Argentina: Workplace Services Market- By Organization Size

10.6.5.2.3    Argentina: Workplace Services Market- By Vertical

10.6.5.3    Rest of SAM: Workplace Services Market – Revenue and Forecast to 2028 (US$ Million)

10.6.5.3.1    Rest of SAM: Workplace Services Market- by Service Type

10.6.5.3.2    Rest of SAM: Workplace Services Market- By Organization Size

10.6.5.3.3    Rest of SAM: Workplace Services Market- By Vertical

11.          Impact of COVID-19 Pandemic on Workplace Services Market

11.1    North America

11.2    Europe

11.3    Asia-Pacific

11.4    Middle East and Africa

11.5    South America

12.          Industry Landscape

12.1    Overview

12.2    Market Initiative

12.3    New Product Development

13.          Company Profiles

13.1    Wipro Limited

13.1.1     Key Facts

13.1.2     Business Description

13.1.3     Products and Services

13.1.4     Financial Overview

13.1.5     SWOT Analysis

13.1.6     Key Developments

13.2    IBM Corporation

13.2.1     Key Facts

13.2.2     Business Description

13.2.3     Products and Services

13.2.4     Financial Overview

13.2.5     SWOT Analysis

13.2.6     Key Developments

13.3    HCL Technologies

13.3.1     Key Facts

13.3.2     Business Description

13.3.3     Products and Services

13.3.4     Financial Overview

13.3.5     SWOT Analysis

13.3.6     Key Developments

13.4    Tata Consultancy Services Limited

13.4.1     Key Facts

13.4.2     Business Description

13.4.3     Products and Services

13.4.4     Financial Overview

13.4.5     SWOT Analysis

13.4.6     Key Developments

13.5    NTT DATA Corporation

13.5.1     Key Facts

13.5.2     Business Description

13.5.3     Products and Services

13.5.4     Financial Overview

13.5.5     SWOT Analysis

13.5.6     Key Developments

13.6    DXC Technology Company

13.6.1     Key Facts

13.6.2     Business Description

13.6.3     Products and Services

13.6.4     Financial Overview

13.6.5     SWOT Analysis

13.6.6     Key Developments

13.7    CompuCom Systems, Inc.

13.7.1     Key Facts

13.7.2     Business Description

13.7.3     Products and Services

13.7.4     Financial Overview

13.7.5     SWOT Analysis

13.7.6     Key Developments

13.8    Unisys Corporation

13.8.1     Key Facts

13.8.2     Business Description

13.8.3     Products and Services

13.8.4     Financial Overview

13.8.5     SWOT Analysis

13.8.6     Key Developments

13.9    Fujitsu Limited

13.9.1     Key Facts

13.9.2     Business Description

13.9.3     Products and Services

13.9.4     Financial Overview

13.9.5     SWOT Analysis

13.9.6     Key Developments

13.10 Cognizant

13.10.1   Key Facts

13.10.2   Business Description

13.10.3   Products and Services

13.10.4   Financial Overview

13.10.5   SWOT Analysis

13.10.6   Key Developments

13.11 Accenture

13.11.1   Key Facts

13.11.2   Business Description

13.11.3   Products and Services

13.11.4   Financial Overview

13.11.5   SWOT Analysis

13.11.6   Key Developments

13.12 Atos SE

13.12.1   Key Facts

13.12.2   Business Description

13.12.3   Products and Services

13.12.4   Financial Overview

13.12.5   SWOT Analysis

13.12.6   Key Developments

14.          Appendix

14.1    About The Insight Partners

14.2    Word Index


 

LIST OF TABLES

Table 1.             Workplace Services Market – Revenue and Forecast To 2028 (US$ Billion) 41

Table 2.             North America: Workplace Services Market- by Service Type – Revenue and Forecast to 2028 (US$ Million) 61

Table 3.             North America: Workplace Services Market- By Organization Size – Revenue and Forecast to 2028 (US$ Million) 62

Table 4.             North America: Workplace Services Market- By Vertical – Revenue and Forecast to 2028 (US$ Million) 63

Table 5.             US: Workplace Services Market- by Service Type –Revenue and Forecast to 2028 (US$ Million) 65

Table 6.             US: Workplace Services Market- By Organization Size –Revenue and Forecast to 2028 (US$ Million) 65

Table 7.             US: Workplace Services Market- By Vertical –Revenue and Forecast to 2028 (US$ Million) 67

Table 8.             Canada: Workplace Services Market- by Service Type –Revenue and Forecast to 2028 (US$ Million) 68

Table 9.             Canada: Workplace Services Market- By Organization Size –Revenue and Forecast to 2028 (US$ Million) 69

Table 10.          Canada: Workplace Services Market- By Vertical –Revenue and Forecast to 2028 (US$ Million) 69

Table 11.          Mexico: Workplace Services Market- by Service Type –Revenue and Forecast to 2028 (US$ Million) 70

Table 12.          Mexico: Workplace Services Market- By Organization Size –Revenue and Forecast to 2028 (US$ Million) 71

Table 13.          Mexico: Workplace Services Market- By Vertical –Revenue and Forecast to 2028 (US$ Million) 71

Table 14.          Europe: Workplace Services Market- by Service Type – Revenue and Forecast to 2028 (US$ Million) 74

Table 15.          Europe: Workplace Services Market- By Organization Size – Revenue and Forecast to 2028 (US$ Million) 75

Table 16.          Europe: Workplace Services Market- By Vertical – Revenue and Forecast to 2028 (US$ Million) 76

Table 17.          Germany: Workplace Services Market- by Service Type –Revenue and Forecast to 2028 (US$ Million) 79

Table 18.          Germany: Workplace Services Market- By Organization Size –Revenue and Forecast to 2028 (US$ Million) 79

Table 19.          Germany: Workplace Services Market- By Vertical –Revenue and Forecast to 2028 (US$ Million) 80

Table 20.          France: Workplace Services Market- by Service Type –Revenue and Forecast to 2028 (US$ Million) 81

Table 21.          France: Workplace Services Market- By Organization Size –Revenue and Forecast to 2028 (US$ Million) 82

Table 22.          France: Workplace Services Market- By Vertical –Revenue and Forecast to 2028 (US$ Million) 82

Table 23.          Italy: Workplace Services Market- by Service Type –Revenue and Forecast to 2028 (US$ Million) 83

Table 24.          Italy: Workplace Services Market- By Organization Size –Revenue and Forecast to 2028 (US$ Million) 84

Table 25.          Italy: Workplace Services Market- By Vertical –Revenue and Forecast to 2028 (US$ Million) 84

Table 26.          UK: Workplace Services Market- by Service Type –Revenue and Forecast to 2028 (US$ Million) 85

Table 27.          UK: Workplace Services Market- By Organization Size –Revenue and Forecast to 2028 (US$ Million) 86

Table 28.          UK: Workplace Services Market- By Vertical –Revenue and Forecast to 2028 (US$ Million) 86

Table 29.          Russia: Workplace Services Market- by Service Type –Revenue and Forecast to 2028 (US$ Million) 87

Table 30.          Russia: Workplace Services Market- By Organization Size –Revenue and Forecast to 2028 (US$ Million) 88

Table 31.          Russia: Workplace Services Market- By Vertical –Revenue and Forecast to 2028 (US$ Million) 88

Table 32.          Rest of Europe: Workplace Services Market- by Service Type –Revenue and Forecast to 2028 (US$ Million) 89

Table 33.          Rest of Europe: Workplace Services Market- By Organization Size –Revenue and Forecast to 2028 (US$ Million) 90

Table 34.          Rest of Europe: Workplace Services Market- By Vertical –Revenue and Forecast to 2028 (US$ Million) 90

Table 35.          APAC: Workplace Services Market- by Service Type – Revenue and Forecast to 2028 (US$ Million) 93

Table 36.          APAC: Workplace Services Market- By Organization Size – Revenue and Forecast to 2028 (US$ Million) 94

Table 37.          APAC: Workplace Services Market- By Vertical – Revenue and Forecast to 2028 (US$ Million) 95

Table 38.          Australia: Workplace Services Market- by Service Type –Revenue and Forecast to 2028 (US$ Million) 97

Table 39.          Australia: Workplace Services Market- By Organization Size –Revenue and Forecast to 2028 (US$ Million) 97

Table 40.          Australia: Workplace Services Market- By Vertical –Revenue and Forecast to 2028 (US$ Million) 98

Table 41.          China: Workplace Services Market- by Service Type –Revenue and Forecast to 2028 (US$ Million) 99

Table 42.          China: Workplace Services Market- By Organization Size –Revenue and Forecast to 2028 (US$ Million)

Table 43.          China: Workplace Services Market- By Vertical –Revenue and Forecast to 2028 (US$ Million)

Table 44.          India: Workplace Services Market- by Service Type –Revenue and Forecast to 2028 (US$ Million)

Table 45.          India: Workplace Services Market- By Organization Size –Revenue and Forecast to 2028 (US$ Million)

Table 46.          India: Workplace Services Market- By Vertical –Revenue and Forecast to 2028 (US$ Million)

Table 47.          Japan: Workplace Services Market- by Service Type –Revenue and Forecast to 2028 (US$ Million)

Table 48.          Japan: Workplace Services Market- By Organization Size –Revenue and Forecast to 2028 (US$ Million)

Table 49.          Japan: Workplace Services Market- By Vertical –Revenue and Forecast to 2028 (US$ Million)

Table 50.          South Korea: Workplace Services Market- by Service Type –Revenue and Forecast to 2028 (US$ Million)

Table 51.          South Korea: Workplace Services Market- By Organization Size –Revenue and Forecast to 2028 (US$ Million)

Table 52.          South Korea: Workplace Services Market- By Vertical –Revenue and Forecast to 2028 (US$ Million)

Table 53.          Rest of APAC: Workplace Services Market- by Service Type –Revenue and Forecast to 2028 (US$ Million)

Table 54.          Rest of APAC: Workplace Services Market- By Organization Size –Revenue and Forecast to 2028 (US$ Million)

Table 55.          Rest of APAC: Workplace Services Market- By Vertical –Revenue and Forecast to 2028 (US$ Million)

Table 56.          MEA: Workplace Services Market- by Service Type– Revenue and Forecast to 2028 (US$ Million)

Table 57.          MEA: Workplace Services Market- By Organization Size – Revenue and Forecast to 2028 (US$ Million)

Table 58.          MEA: Workplace Services Market- By Vertical – Revenue and Forecast to 2028 (US$ Million)

Table 59.          South Africa: Workplace Services Market- by Service Type –Revenue and Forecast to 2028 (US$ Million)

Table 60.          South Africa: Workplace Services Market- By Organization Size –Revenue and Forecast to 2028 (US$ Million)

Table 61.          South Africa: Workplace Services Market- By Vertical –Revenue and Forecast to 2028 (US$ Million)

Table 62.          Saudi Arabia: Workplace Services Market- by Service Type –Revenue and Forecast to 2028 (US$ Million)

Table 63.          Saudi Arabia: Workplace Services Market- By Organization Size –Revenue and Forecast to 2028 (US$ Million)

Table 64.          Saudi Arabia: Workplace Services Market- By Vertical –Revenue and Forecast to 2028 (US$ Million)

Table 65.          UAE: Workplace Services Market- by Service Type –Revenue and Forecast to 2028 (US$ Million)

Table 66.          UAE: Workplace Services Market- By Organization Size –Revenue and Forecast to 2028 (US$ Million)

Table 67.          UAE: Workplace Services Market- By Vertical –Revenue and Forecast to 2028 (US$ Million)

Table 68.          Rest of MEA: Workplace Services Market- by Service Type –Revenue and Forecast to 2028 (US$ Million)

Table 69.          Rest of MEA: Workplace Services Market- By Organization Size –Revenue and Forecast to 2028 (US$ Million)

Table 70.          Rest of MEA: Workplace Services Market- By Vertical –Revenue and Forecast to 2028 (US$ Million)

Table 71.          SAM: Workplace Services Market- by Service Type – Revenue and Forecast to 2028 (US$ Million)

Table 72.          SAM: Workplace Services Market- By Organization Size – Revenue and Forecast to 2028 (US$ Million)

Table 73.          SAM: Workplace Services Market- By Vertical – Revenue and Forecast to 2028 (US$ Million)

Table 74.          Brazil: Workplace Services Market- by Service Type –Revenue and Forecast to 2028 (US$ Million)

Table 75.          Brazil: Workplace Services Market- By Organization Size –Revenue and Forecast to 2028 (US$ Million)

Table 76.          Brazil: Workplace Services Market- By Vertical –Revenue and Forecast to 2028 (US$ Million)

Table 77.          Argentina: Workplace Services Market- by Service Type –Revenue and Forecast to 2028 (US$ Million)

Table 78.          Argentina: Workplace Services Market- By Organization Size –Revenue and Forecast to 2028 (US$ Million)

Table 79.          Argentina: Workplace Services Market- By Vertical –Revenue and Forecast to 2028 (US$ Million)

Table 80.          Rest of SAM: Workplace Services Market- by Service Type–Revenue and Forecast to 2028 (US$ Million)

Table 81.          Rest of SAM: Workplace Services Market- By Organization Size –Revenue and Forecast to 2028 (US$ Million)

Table 82.          Rest of SAM: Workplace Services Market- By Vertical –Revenue and Forecast to 2028 (US$ Million)

Table 83.          List of Abbreviation

 

 

LIST OF FIGURES

Figure 1.           Workplace Services Market Segmentation. 23

Figure 2.           Workplace Services Market Segmentation – By Geography. 24

Figure 3.           Global Workplace Services Market Overview.. 25

Figure 4.           End-User Outsourcing Segment held the Largest Share of Workplace Services Market 26

Figure 5.           Large Enterprises held the Largest Share of Workplace Services Market 26

Figure 6.           Telecom-IT and ITES Services held the Largest Share of Workplace Services Market 27

Figure 7.           North America Dominated the Workplace Services Market 27

Figure 8.           North America – PEST Analysis. 32

Figure 9.           Europe – PEST Analysis. 32

Figure 10.        Asia Pacific – PEST Analysis. 33

Figure 11.        Middle East and Africa – PEST Analysis. 33

Figure 12.        SAM – PEST Analysis. 34

Figure 13.        Expert Opinion. 35

Figure 14.        Digital Business Support System Market Impact Analysis of Drivers and Restraints. 38

Figure 15.        Geographic Overview of Workplace Services Market 39

Figure 16.        Workplace Services Market – Revenue and Forecast To 2028 (US$ Billion) 40

Figure 17.        Workplace Services Market Breakdown, by Service Type (2020 and 2028) 42

Figure 18.        End-User Outsourcing Services Market Revenue and Forecast to 2028 (US$ Million) 43

Figure 19.        Tech Support Services Market Revenue and Forecast to 2028 (US$ Million) 44

Figure 20.        Workplace Services Market Breakdown, by Organization Size (2020 and 2028) 45

Figure 21.        Small and Medium Enterprises Market Revenue and Forecast to 2028 (US$ Million) 46

Figure 22.        Large Enterprises Market Revenue and Forecast to 2028 (US$ Million) 47

Figure 23.        Workplace Services Market Breakdown, by Vertical (2020 and 2028) 48

Figure 24.        Media and Entertainment Market Revenue and Forecast to 2028 (US$ Million) 49

Figure 25.        BFSI Market Revenue and Forecast to 2028 (US$ Million) 50

Figure 26.        Consumer Goods and Retail Market Revenue and Forecast to 2028 (US$ Million) 51

Figure 27.        Manufacturing Market Revenue and Forecast to 2028 (US$ Million) 52

Figure 28.        Healthcare and Life Sciences Market Revenue and Forecast to 2028 (US$ Million) 53

Figure 29.        Education Market Revenue and Forecast to 2028 (US$ Million) 54

Figure 30.        Telecom- IT and ITES Market Revenue and Forecast to 2028 (US$ Million) 55

Figure 31.        Energy and Utilities Market Revenue and Forecast to 2028 (US$ Million) 56

Figure 32.        Government and Public Sector Market Revenue and Forecast to 2028 (US$ Million) 57

Figure 33.        Others Market Revenue and Forecast to 2028 (US$ Million) 58

Figure 34.        Workplace Services Market Revenue Share, By Region (2020 and 2028) 59

Figure 35.        North America: Workplace Services Market – Revenue and Forecast to 2028 (US$ Million) 60

Figure 36.        North America: Workplace Services Market Revenue Share, by Service Type (2020 and 2028) 61

Figure 37.        North America: Workplace Services Market Revenue Share, By Organization Size (2020 and 2028) 62

Figure 38.        North America: Workplace Services Market Revenue Share, By Vertical (2020 and 2028) 63

Figure 39.        North America: Workplace Services Market Revenue Share, by Key Country (2020 and 2028) 64

Figure 40.        US: Workplace Services Market – Revenue and Forecast to 2028 (US$ Million) 64

Figure 41.        Canada: Workplace Services Market – Revenue and Forecast to 2028 (US$ Million) 68

Figure 42.        Mexico: Workplace Services Market – Revenue and Forecast to 2028 (US$ Million) 70

Figure 43.        Europe: Workplace Services Market – Revenue and Forecast to 2028 (US$ Million) 73

Figure 44.        Europe: Workplace Services Market Revenue Share, By Service Type (2020 and 2028) 74

Figure 45.        Europe: Workplace Services Market Revenue Share, By Organization Size (2020 and 2028) 75

Figure 46.        Europe: Workplace Services Market Revenue Share, By Vertical (2020 and 2028) 76

Figure 47.        Europe: Workplace Services Market Revenue Share, By Key Country (2020 and 2028) 77

Figure 48.        Germany: Workplace Services Market – Revenue and Forecast to 2028 (US$ Million) 77

Figure 49.        France: Workplace Services Market – Revenue and Forecast to 2028 (US$ Million) 81

Figure 50.        Italy: Workplace Services Market – Revenue and Forecast to 2028 (US$ Million) 83

Figure 51.        UK: Workplace Services Market – Revenue and Forecast to 2028 (US$ Million) 85

Figure 52.        Russia: Workplace Services Market – Revenue and Forecast to 2028 (US$ Million) 87

Figure 53.        Rest of Europe: Workplace Services Market – Revenue and Forecast to 2028 (US$ Million) 89

Figure 54.        APAC: Workplace Services Market – Revenue and Forecast to 2028 (US$ Million) 92

Figure 55.        APAC: Workplace Services Market Revenue Share, By Service Type (2020 and 2028) 93

Figure 56.        APAC: Workplace Services Market Revenue Share, By Organization Size (2020 and 2028) 94

Figure 57.        APAC: Workplace Services Market Revenue Share, By Vertical (2020 and 2028) 95

Figure 58.        APAC: Workplace Services Market Revenue Share, By Key Country (2020 and 2028) 96

Figure 59.        Australia: Workplace Services Market – Revenue and Forecast to 2028 (US$ Million) 96

Figure 60.        China: Workplace Services Market – Revenue and Forecast to 2028 (US$ Million) 99

Figure 61.        India: Workplace Services Market – Revenue and Forecast to 2028 (US$ Million)

Figure 62.        Japan: Workplace Services Market – Revenue and Forecast to 2028 (US$ Million)

Figure 63.        South Korea: Workplace Services Market – Revenue and Forecast to 2028 (US$ Million)

Figure 64.        Rest of APAC: Workplace Services Market – Revenue and Forecast to 2028 (US$ Million)

Figure 65.        MEA: Workplace Services Market – Revenue and Forecast to 2028 (US$ Million)

Figure 66.        MEA: Workplace Services Market Revenue Share, By Service Type (2020 and 2028)

Figure 67.        MEA: Workplace Services Market Revenue Share, By Organization Size (2020 and 2028)

Figure 68.        MEA: Workplace Services Market Revenue Share, By Vertical (2020 and 2028)

Figure 69.        MEA: Workplace Services Market Revenue Share, By Key Country (2020 and 2028)

Figure 70.        South Africa: Workplace Services Market – Revenue and Forecast to 2028 (US$ Million)

Figure 71.        Saudi Arabia: Workplace Services Market – Revenue and Forecast to 2028 (US$ Million)

Figure 72.        UAE: Workplace Services Market – Revenue and Forecast to 2028 (US$ Million)

Figure 73.        Rest of MEA: Workplace Services Market – Revenue and Forecast to 2028 (US$ Million)

Figure 74.        SAM: Workplace Services Market – Revenue and Forecast to 2028 (US$ Million)

Figure 75.        SAM: Workplace Services Market Revenue Share, By Service Type (2020 and 2028)

Figure 76.        SAM: Workplace Services Market Revenue Share, By Organization Size (2020 and 2028)

Figure 77.        SAM: Workplace Services Market Revenue Share, By Vertical (2020 and 2028)

Figure 78.        SAM: Workplace Services Market Revenue Share, By Key Country (2020 and 2028)

Figure 79.        Brazil: Workplace Services Market – Revenue and Forecast to 2028 (US$ Million)

Figure 80.        Argentina: Workplace Services Market – Revenue and Forecast to 2028 (US$ Million)

Figure 81.        Rest of SAM: Workplace Services Market – Revenue and Forecast to 2028 (US$ Million)

Figure 82.        Impact of COVID-19 Pandemic in North American Country Markets

Figure 83.        Impact of COVID-19 Pandemic in Europe Country Markets

Figure 84.        Impact of COVID-19 Pandemic in Asia Pacific Country Markets

Figure 85.        Impact of COVID-19 Pandemic in Middle East and Africa Country Markets

Figure 86.        Impact of COVID-19 Pandemic in South America Country Markets

 

The List of Companies - Workplace Services Market

  1. DXC Technology
  2. Wipro
  3. IBM Corporation
  4. HCL Technologies
  5. TCS
  6. NTT Data
  7. CompuCom
  8. ATOS
  9. UNISYS
  10. Fujitsu
  11. Cognizant
  12. Accenture PLC
  • Save and reduce time carrying out entry-level research by identifying the growth, size, leading players and segments in the global workplace services market
  • Highlights key business priorities in order to assist companies to realign their business strategies
  • The key findings and recommendations highlight crucial progressive industry trends in the global workplace services market, thereby allowing players across the value chain to develop effective long-term strategies
  • Develop/modify business expansion plans by using substantial growth offering developed and emerging markets
  • Scrutinize in-depth global market trends and outlook coupled with the factors driving the market, as well as those hindering it
  • Enhance the decision-making process by understanding the strategies that underpin commercial interest with respect to client products, segmentation, pricing and distribution

 

TIPRE00011036
Your data will never be shared with third parties, however, we may send you information from time to time about our products that may be of interest to you. By submitting your details, you agree to be contacted by us. You may contact us at any time to opt-out.

Frequently Asked Questions

North America led the workplace services market in 2020. With continuous technological advancements, such as machine learning and availability of big data, use of digital services is gaining high momentum. The BFSI, retail, healthcare, and IT & telecom companies support digital transformation that contributes toward boosting employee’s productivity. Advancements in mobile technologies and dynamic workforce demographics are some of the aspects that promote digital workplace transformation services in the region. By facilitating smart & connected enterprise, companies ensure open environment under which shared data & knowledge is always accessible. This further helps in raising business velocity and agility. The US, Canada, and Mexico are contributing toward the growth of the workplace services market in North America, out of which, nearly three-fourths of the market share is hold by the US.

Robust IT security expertise in various industries collaborating with workplace outsource service providers can relieve regulatory compliance burdens from the organization. The provider also enables access to personalized customer support, 24/7 monitoring and management of the networks, and reporting, which prepares the organization for compliance audits and assessments. Besides, it relaxes the in-house IT staff to focus on business-critical projects and ensures security to keep the data safe and protected. Thus, shifting the burden of compliance to workplace service providers is driving the global market.

The end-user outsourcing services is the leading service type in the market. The end-user outsourcing services comprise network management services, remote support services, standard and ad hoc reporting and documentation, hosted virtual desktop services, software services, mobility, and security services. The end-user outsourcing services held the largest market share in the workplace services market in 2020. The lack of skilled IT professionals and lower IT budgets allow the organization to opt for outsourcing services. The BFSI industry requires a largely complex IT infrastructure to maintain and handle a large volume of data. This creates opportunities for end-user outsourcing service providers to deliver their robust services to the industry.

Pricing