Customer Communication Management Software Market Forecast to 2027 - COVID-19 Impact and Global Analysis by Delivery Model (Standalone Solution, Integrated Solution); Organization Size (SMEs, Large Enterprises); Industry (BFSI, Retail, Hospitality, Healthcare, Government, Others) and Geography

Report Code: TIPRE00011835 | No. of Pages: 150 | Category: Technology, Media and Telecommunications | Status: Upcoming
Covid
MARKET INTRODUCTION

The customer communication management software helps in enhancing the development, storage, delivery, and retrieval of the outbound communications. The mentioned aspects includes renewal notifications, arrival of new product, claims correspondence and documentation, marketing, and bill & payment notifications.

MARKET DYNAMICS

Increasing smartphone penetration and social media among the masses is boosting the creation of the software which is driving the growth of customer communication management software market. In addition to this, growing number of SMEs in emerging economies backed by government policies is anticipated to provide ample of growth opportunities to the players operating in the customer communication management software market.

MARKET SCOPE

The "Global Customer Communication Management Software Market Analysis to 2027" is a specialized and in-depth study of the technology, media and telecommunication industry with a special focus on the global market trend analysis. The report aims to provide an overview of the customer communication management software market with detailed market segmentation – type, application, industry, and geography. The global customer communication management software market is expected to witness high growth during the forecast period. The report provides key statistics on the market status of the leading customer communication management software market players and offers key trends and opportunities in the market.

MARKET SEGMENTATION

The global customer communication management software market is segmented on the basis of delivery model, organization size, and industry. Based on delivery model, the customer communication management software market is segmented into standalone solutions and integrated solution. On the basis of organization size, the customer communication management software market is segmented SMEs and large enterprises. Based on industry, the sensor signal conditioner ICs is segmented into BFSI, retail, hospitality, healthcare, government, others.

REGIONAL FRAMEWORK

The report provides a detailed overview of the industry including both qualitative and quantitative information. It provides an overview and forecast of the global customer communication management software market based on various segments. It also provides market size and forecast estimates from the year 2018 to 2027 with respect to five major regions, namely; North America, Europe, Asia-Pacific (APAC), Middle East and Africa (MEA) and South & Central America. The customer communication management software market by each region is later sub-segmented by respective countries and segments. The report covers the analysis and forecast of 18 countries globally along with the current trend and opportunities prevailing in the region.

The report analyzes factors affecting the customer communication management software market from both demand and supply side and further evaluates market dynamics affecting the market during the forecast period i.e., drivers, restraints, opportunities, and future trend. The report also provides exhaustive PEST analysis for all five regions namely; North America, Europe, APAC, MEA, and South & Central America after evaluating political, economic, social and technological factors affecting the text annotation tools in these regions.



Get more information on this report :

MARKET PLAYERS


The reports cover key developments in the customer communication management software market as organic and inorganic growth strategies. Various companies are focusing on organic growth strategies such as product launches, product approvals and others such as patents and events. Inorganic growth strategies activities witnessed in the market were acquisitions, and partnership & collaborations. These activities have paved way for the expansion of business and customer base of market players. The market payers from customer communication management software market are anticipated to lucrative growth opportunities in the future with the rising demand for text annotation tools in the global market. Below mentioned is the list of few companies engaged in the customer communication management software market.

The report also includes the profiles of key companies along with their SWOT analysis and market strategies in the customer communication management software market. In addition, the report focuses on leading industry players with information such as company profiles, components, and services offered, financial information of the last 3 years, the key development in the past five years.

  •   Adobe Systems Inc.
  •   Canon Cyprus
  •   Dell Technologies
  •   DocCentrics
  •   Hewlett Packard Enterprise Development LLC
  •   Newgen Software Technologies Limited
  •   Open Text Corporation
  •   Oracle Corporation
  •   Pitney Bowes Inc.
  •   Xerox Corporation


The Insight Partner's dedicated research and analysis team consist of experienced professionals with advanced statistical expertise and offer various customization options in the existing study.


Get more information on this report :

TABLE OF CONTENTS

1. INTRODUCTION
1.1. SCOPE OF THE STUDY
1.2. THE INSIGHT PARTNERS RESEARCH REPORT GUIDANCE
1.3. MARKET SEGMENTATION
1.3.1 Customer Communication Management Software Market - By Delivery Model
1.3.2 Customer Communication Management Software Market - By Organization Size
1.3.3 Customer Communication Management Software Market - By Industry
1.3.4 Customer Communication Management Software Market - By Region
1.3.4.1 By Country

2. KEY TAKEAWAYS

3. RESEARCH METHODOLOGY

4. CUSTOMER COMMUNICATION MANAGEMENT SOFTWARE MARKET LANDSCAPE
4.1. OVERVIEW
4.2. PEST ANALYSIS
4.2.1 North America - Pest Analysis
4.2.2 Europe - Pest Analysis
4.2.3 Asia-Pacific - Pest Analysis
4.2.4 Middle East and Africa - Pest Analysis
4.2.5 South and Central America - Pest Analysis
4.3. ECOSYSTEM ANALYSIS
4.4. EXPERT OPINIONS

5. CUSTOMER COMMUNICATION MANAGEMENT SOFTWARE MARKET - KEY MARKET DYNAMICS
5.1. KEY MARKET DRIVERS
5.2. KEY MARKET RESTRAINTS
5.3. KEY MARKET OPPORTUNITIES
5.4. FUTURE TRENDS
5.5. IMPACT ANALYSIS OF DRIVERS AND RESTRAINTS

6. CUSTOMER COMMUNICATION MANAGEMENT SOFTWARE MARKET - GLOBAL MARKET ANALYSIS
6.1. CUSTOMER COMMUNICATION MANAGEMENT SOFTWARE - GLOBAL MARKET OVERVIEW
6.2. CUSTOMER COMMUNICATION MANAGEMENT SOFTWARE - GLOBAL MARKET AND FORECAST TO 2027
6.3. MARKET POSITIONING/MARKET SHARE

7. CUSTOMER COMMUNICATION MANAGEMENT SOFTWARE MARKET - REVENUE AND FORECASTS TO 2027 – DELIVERY MODEL
7.1. OVERVIEW
7.2. DELIVERY MODEL MARKET FORECASTS AND ANALYSIS
7.3. STANDALONE SOLUTION
7.3.1. Overview
7.3.2. Standalone Solution Market Forecast and Analysis
7.4. INTEGRATED SOLUTION
7.4.1. Overview
7.4.2. Integrated Solution Market Forecast and Analysis
8. CUSTOMER COMMUNICATION MANAGEMENT SOFTWARE MARKET - REVENUE AND FORECASTS TO 2027 – ORGANIZATION SIZE
8.1. OVERVIEW
8.2. ORGANIZATION SIZE MARKET FORECASTS AND ANALYSIS
8.3. SMES
8.3.1. Overview
8.3.2. SMEs Market Forecast and Analysis
8.4. LARGE ENTERPRISES
8.4.1. Overview
8.4.2. Large Enterprises Market Forecast and Analysis
9. CUSTOMER COMMUNICATION MANAGEMENT SOFTWARE MARKET - REVENUE AND FORECASTS TO 2027 – INDUSTRY
9.1. OVERVIEW
9.2. INDUSTRY MARKET FORECASTS AND ANALYSIS
9.3. BFSI
9.3.1. Overview
9.3.2. BFSI Market Forecast and Analysis
9.4. RETAIL
9.4.1. Overview
9.4.2. Retail Market Forecast and Analysis
9.5. HOSPITALITY
9.5.1. Overview
9.5.2. Hospitality Market Forecast and Analysis
9.6. HEALTHCARE
9.6.1. Overview
9.6.2. Healthcare Market Forecast and Analysis
9.7. GOVERNMENT
9.7.1. Overview
9.7.2. Government Market Forecast and Analysis
9.8. OTHERS
9.8.1. Overview
9.8.2. Others Market Forecast and Analysis

10. CUSTOMER COMMUNICATION MANAGEMENT SOFTWARE MARKET REVENUE AND FORECASTS TO 2027 – GEOGRAPHICAL ANALYSIS
10.1. NORTH AMERICA
10.1.1 North America Customer Communication Management Software Market Overview
10.1.2 North America Customer Communication Management Software Market Forecasts and Analysis
10.1.3 North America Customer Communication Management Software Market Forecasts and Analysis - By Delivery Model
10.1.4 North America Customer Communication Management Software Market Forecasts and Analysis - By Organization Size
10.1.5 North America Customer Communication Management Software Market Forecasts and Analysis - By Industry
10.1.6 North America Customer Communication Management Software Market Forecasts and Analysis - By Countries
10.1.6.1 United States Customer Communication Management Software Market
10.1.6.1.1 United States Customer Communication Management Software Market by Delivery Model
10.1.6.1.2 United States Customer Communication Management Software Market by Organization Size
10.1.6.1.3 United States Customer Communication Management Software Market by Industry
10.1.6.2 Canada Customer Communication Management Software Market
10.1.6.2.1 Canada Customer Communication Management Software Market by Delivery Model
10.1.6.2.2 Canada Customer Communication Management Software Market by Organization Size
10.1.6.2.3 Canada Customer Communication Management Software Market by Industry
10.1.6.3 Mexico Customer Communication Management Software Market
10.1.6.3.1 Mexico Customer Communication Management Software Market by Delivery Model
10.1.6.3.2 Mexico Customer Communication Management Software Market by Organization Size
10.1.6.3.3 Mexico Customer Communication Management Software Market by Industry
10.2. EUROPE
10.2.1 Europe Customer Communication Management Software Market Overview
10.2.2 Europe Customer Communication Management Software Market Forecasts and Analysis
10.2.3 Europe Customer Communication Management Software Market Forecasts and Analysis - By Delivery Model
10.2.4 Europe Customer Communication Management Software Market Forecasts and Analysis - By Organization Size
10.2.5 Europe Customer Communication Management Software Market Forecasts and Analysis - By Industry
10.2.6 Europe Customer Communication Management Software Market Forecasts and Analysis - By Countries
10.2.6.1 Germany Customer Communication Management Software Market
10.2.6.1.1 Germany Customer Communication Management Software Market by Delivery Model
10.2.6.1.2 Germany Customer Communication Management Software Market by Organization Size
10.2.6.1.3 Germany Customer Communication Management Software Market by Industry
10.2.6.2 France Customer Communication Management Software Market
10.2.6.2.1 France Customer Communication Management Software Market by Delivery Model
10.2.6.2.2 France Customer Communication Management Software Market by Organization Size
10.2.6.2.3 France Customer Communication Management Software Market by Industry
10.2.6.3 Italy Customer Communication Management Software Market
10.2.6.3.1 Italy Customer Communication Management Software Market by Delivery Model
10.2.6.3.2 Italy Customer Communication Management Software Market by Organization Size
10.2.6.3.3 Italy Customer Communication Management Software Market by Industry
10.2.6.4 United Kingdom Customer Communication Management Software Market
10.2.6.4.1 United Kingdom Customer Communication Management Software Market by Delivery Model
10.2.6.4.2 United Kingdom Customer Communication Management Software Market by Organization Size
10.2.6.4.3 United Kingdom Customer Communication Management Software Market by Industry
10.2.6.5 Russia Customer Communication Management Software Market
10.2.6.5.1 Russia Customer Communication Management Software Market by Delivery Model
10.2.6.5.2 Russia Customer Communication Management Software Market by Organization Size
10.2.6.5.3 Russia Customer Communication Management Software Market by Industry
10.2.6.6 Rest of Europe Customer Communication Management Software Market
10.2.6.6.1 Rest of Europe Customer Communication Management Software Market by Delivery Model
10.2.6.6.2 Rest of Europe Customer Communication Management Software Market by Organization Size
10.2.6.6.3 Rest of Europe Customer Communication Management Software Market by Industry
10.3. ASIA-PACIFIC
10.3.1 Asia-Pacific Customer Communication Management Software Market Overview
10.3.2 Asia-Pacific Customer Communication Management Software Market Forecasts and Analysis
10.3.3 Asia-Pacific Customer Communication Management Software Market Forecasts and Analysis - By Delivery Model
10.3.4 Asia-Pacific Customer Communication Management Software Market Forecasts and Analysis - By Organization Size
10.3.5 Asia-Pacific Customer Communication Management Software Market Forecasts and Analysis - By Industry
10.3.6 Asia-Pacific Customer Communication Management Software Market Forecasts and Analysis - By Countries
10.3.6.1 Australia Customer Communication Management Software Market
10.3.6.1.1 Australia Customer Communication Management Software Market by Delivery Model
10.3.6.1.2 Australia Customer Communication Management Software Market by Organization Size
10.3.6.1.3 Australia Customer Communication Management Software Market by Industry
10.3.6.2 China Customer Communication Management Software Market
10.3.6.2.1 China Customer Communication Management Software Market by Delivery Model
10.3.6.2.2 China Customer Communication Management Software Market by Organization Size
10.3.6.2.3 China Customer Communication Management Software Market by Industry
10.3.6.3 India Customer Communication Management Software Market
10.3.6.3.1 India Customer Communication Management Software Market by Delivery Model
10.3.6.3.2 India Customer Communication Management Software Market by Organization Size
10.3.6.3.3 India Customer Communication Management Software Market by Industry
10.3.6.4 Japan Customer Communication Management Software Market
10.3.6.4.1 Japan Customer Communication Management Software Market by Delivery Model
10.3.6.4.2 Japan Customer Communication Management Software Market by Organization Size
10.3.6.4.3 Japan Customer Communication Management Software Market by Industry
10.3.6.5 South Korea Customer Communication Management Software Market
10.3.6.5.1 South Korea Customer Communication Management Software Market by Delivery Model
10.3.6.5.2 South Korea Customer Communication Management Software Market by Organization Size
10.3.6.5.3 South Korea Customer Communication Management Software Market by Industry
10.3.6.6 Rest of Asia-Pacific Customer Communication Management Software Market
10.3.6.6.1 Rest of Asia-Pacific Customer Communication Management Software Market by Delivery Model
10.3.6.6.2 Rest of Asia-Pacific Customer Communication Management Software Market by Organization Size
10.3.6.6.3 Rest of Asia-Pacific Customer Communication Management Software Market by Industry
10.4. MIDDLE EAST AND AFRICA
10.4.1 Middle East and Africa Customer Communication Management Software Market Overview
10.4.2 Middle East and Africa Customer Communication Management Software Market Forecasts and Analysis
10.4.3 Middle East and Africa Customer Communication Management Software Market Forecasts and Analysis - By Delivery Model
10.4.4 Middle East and Africa Customer Communication Management Software Market Forecasts and Analysis - By Organization Size
10.4.5 Middle East and Africa Customer Communication Management Software Market Forecasts and Analysis - By Industry
10.4.6 Middle East and Africa Customer Communication Management Software Market Forecasts and Analysis - By Countries
10.4.6.1 South Africa Customer Communication Management Software Market
10.4.6.1.1 South Africa Customer Communication Management Software Market by Delivery Model
10.4.6.1.2 South Africa Customer Communication Management Software Market by Organization Size
10.4.6.1.3 South Africa Customer Communication Management Software Market by Industry
10.4.6.2 Saudi Arabia Customer Communication Management Software Market
10.4.6.2.1 Saudi Arabia Customer Communication Management Software Market by Delivery Model
10.4.6.2.2 Saudi Arabia Customer Communication Management Software Market by Organization Size
10.4.6.2.3 Saudi Arabia Customer Communication Management Software Market by Industry
10.4.6.3 U.A.E Customer Communication Management Software Market
10.4.6.3.1 U.A.E Customer Communication Management Software Market by Delivery Model
10.4.6.3.2 U.A.E Customer Communication Management Software Market by Organization Size
10.4.6.3.3 U.A.E Customer Communication Management Software Market by Industry
10.4.6.4 Rest of Middle East and Africa Customer Communication Management Software Market
10.4.6.4.1 Rest of Middle East and Africa Customer Communication Management Software Market by Delivery Model
10.4.6.4.2 Rest of Middle East and Africa Customer Communication Management Software Market by Organization Size
10.4.6.4.3 Rest of Middle East and Africa Customer Communication Management Software Market by Industry
10.5. SOUTH AND CENTRAL AMERICA
10.5.1 South and Central America Customer Communication Management Software Market Overview
10.5.2 South and Central America Customer Communication Management Software Market Forecasts and Analysis
10.5.3 South and Central America Customer Communication Management Software Market Forecasts and Analysis - By Delivery Model
10.5.4 South and Central America Customer Communication Management Software Market Forecasts and Analysis - By Organization Size
10.5.5 South and Central America Customer Communication Management Software Market Forecasts and Analysis - By Industry
10.5.6 South and Central America Customer Communication Management Software Market Forecasts and Analysis - By Countries
10.5.6.1 Brazil Customer Communication Management Software Market
10.5.6.1.1 Brazil Customer Communication Management Software Market by Delivery Model
10.5.6.1.2 Brazil Customer Communication Management Software Market by Organization Size
10.5.6.1.3 Brazil Customer Communication Management Software Market by Industry
10.5.6.2 Argentina Customer Communication Management Software Market
10.5.6.2.1 Argentina Customer Communication Management Software Market by Delivery Model
10.5.6.2.2 Argentina Customer Communication Management Software Market by Organization Size
10.5.6.2.3 Argentina Customer Communication Management Software Market by Industry
10.5.6.3 Rest of South and Central America Customer Communication Management Software Market
10.5.6.3.1 Rest of South and Central America Customer Communication Management Software Market by Delivery Model
10.5.6.3.2 Rest of South and Central America Customer Communication Management Software Market by Organization Size
10.5.6.3.3 Rest of South and Central America Customer Communication Management Software Market by Industry

11. INDUSTRY LANDSCAPE
11.1. MERGERS AND ACQUISITIONS
11.2. AGREEMENTS, COLLABORATIONS AND JOIN VENTURES
11.3. NEW PRODUCT LAUNCHES
11.4. EXPANSIONS AND OTHER STRATEGIC DEVELOPMENTS

12. CUSTOMER COMMUNICATION MANAGEMENT SOFTWARE MARKET, KEY COMPANY PROFILES
12.1. ADOBE SYSTEMS INC.
12.1.1. Key Facts
12.1.2. Business Description
12.1.3. Products and Services
12.1.4. Financial Overview
12.1.5. SWOT Analysis
12.1.6. Key Developments
12.2. CANON CYPRUS
12.2.1. Key Facts
12.2.2. Business Description
12.2.3. Products and Services
12.2.4. Financial Overview
12.2.5. SWOT Analysis
12.2.6. Key Developments
12.3. DELL TECHNOLOGIES
12.3.1. Key Facts
12.3.2. Business Description
12.3.3. Products and Services
12.3.4. Financial Overview
12.3.5. SWOT Analysis
12.3.6. Key Developments
12.4. DOCCENTRICS
12.4.1. Key Facts
12.4.2. Business Description
12.4.3. Products and Services
12.4.4. Financial Overview
12.4.5. SWOT Analysis
12.4.6. Key Developments
12.5. HEWLETT PACKARD ENTERPRISE DEVELOPMENT LLC
12.5.1. Key Facts
12.5.2. Business Description
12.5.3. Products and Services
12.5.4. Financial Overview
12.5.5. SWOT Analysis
12.5.6. Key Developments
12.6. NEWGEN SOFTWARE TECHNOLOGIES LIMITED
12.6.1. Key Facts
12.6.2. Business Description
12.6.3. Products and Services
12.6.4. Financial Overview
12.6.5. SWOT Analysis
12.6.6. Key Developments
12.7. OPEN TEXT CORPORATION
12.7.1. Key Facts
12.7.2. Business Description
12.7.3. Products and Services
12.7.4. Financial Overview
12.7.5. SWOT Analysis
12.7.6. Key Developments
12.8. ORACLE CORPORATION
12.8.1. Key Facts
12.8.2. Business Description
12.8.3. Products and Services
12.8.4. Financial Overview
12.8.5. SWOT Analysis
12.8.6. Key Developments
12.9. PITNEY BOWES INC.
12.9.1. Key Facts
12.9.2. Business Description
12.9.3. Products and Services
12.9.4. Financial Overview
12.9.5. SWOT Analysis
12.9.6. Key Developments
12.10. XEROX CORPORATION
12.10.1. Key Facts
12.10.2. Business Description
12.10.3. Products and Services
12.10.4. Financial Overview
12.10.5. SWOT Analysis
12.10.6. Key Developments

13. APPENDIX
13.1. ABOUT THE INSIGHT PARTNERS
13.2. GLOSSARY OF TERMS
The List of Companies

1. Adobe Systems Inc.
2. Canon Cyprus
3. Dell Technologies
4. DocCentrics
5. Hewlett Packard Enterprise Development LLC
6. Newgen Software Technologies Limited
7. Open Text Corporation
8. Oracle Corporation
9. Pitney Bowes Inc.
10. Xerox Corporation
TIPRE00011835
Your data will never be shared with third parties, however, we may send you information from time to time about our products that may be of interest to you. By submitting your details, you agree to be contacted by us. You may contact us at any time to opt-out.

Pricing

Free

20%

customization on Pre-Booking